Want to upgrade a phone but cant

There is nothing on the website that lets me upgrade, the thing says account maintenance but I don't have that, This is the main account for the plan and should be able to pay bills and do what ever, but for some reason I cant upgrade or activate phones.

Are you able to view the usage details and bill for all of the lines on your plan? If not, then you are not signed in as the account owner. Sometimes, the wrong line can get registered as the account owner through MyVerizon, so try signing into your other line(s) account(s) and see if you get the option to upgrade. It should appear as a button right next to the picture of the phone on your main page.
If you need help identifying the account owner line, or you want to switch it, just call *611 and they will help you.

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I didnt want to upgrade my phone but screen turned to Slide to upgrade

HEllo, i didnt want to upgrade my iphone but my iphone turned to slide to upgrade screen...now i dont want to upgrade it because i didnt have backup and i cannot backup by itunes now because my phone is not open...what will i do and what should i do for backup my phone ? Please help me

I saw "slide to upgrade" on white screen(but it was involuntary update)..Then I Updated now and there's no problem with my photos etc...I didnt lost anything
Thanks for your reply lyssa!

Want to upgrade my OS but cant find any for my platform 4.2.0.113

is there an OS upgrade for platform 4.2.0.113? my current OS is 4.6.1.250 and i have'nt seen any upgrades for the longest while
Solved!
Go to Solution.

Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below. It sounds like your carrier has not released anything in a while.
The latest official OS released for the 8900 is 5.0.0.1036
http://www.vodafone.de/business/blackberry-support/blackberry-curve-8900_143827.html
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HT4623 i have iphone 4 with 4.3.2 version, i want to upgrade the software. but my phone is not getting synchronised on itunes and not getting detected. please help me

i have an iphone 4 with 4.3.2 version, i want to upgrade the software. but my phone is not getting synchronised on itunes and not getting detected. also there is no update software tab under settings.please help me

If your phone isn't being recognized by your computer, you need to follow the steps in this article to resolve that
Also, some basic isolation needs to be done. Does it show up in itunes on any other computers? do you have other cords you can test with to see if it might be the cord? if the phone doesn't show up on any computers, it's likely your phone has a hardware issue
http://support.apple.com/kb/TS1538?viewlocale=en_US is the article to use if you want to concentrate on trying to get a particular computer to recognize your phone

Hi I have a Creative Suite CS5 Master Collection. I want to upgrade to CSS but when I write all the required fields to obtain the special price, I have an Error Message. Is there a phone where I can have a response?

Hi I have a Creative Suite CS5 Master Collection. I want to upgrade to CSS but when I write all the required fields to obtain the special price, I have an Error Message. Is there a phone where I can have a response?
I´m from Mexico
Thanks a lot

Under this address, CC has been purchased in July 21st, 2014, that is the reason it is not allowing further purchase as under one Adobe ID, only one subscription of CC( Individual, single app, Team) can be activated & used.
Regards
Rajshree

I want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized?

i want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized? also how can i update the software?

This is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge!

I have an iPad 2 and want to upgrade to ios5 but have no pc what can I do?

I have an iPad 2 and want to upgrade to ios5 but have no pc what can I do?

You can't do it without a computer, although once you get ios5 that necessity will be gone. I would recommend taking it into the apple store. They will do it for you.

I want to upgrade my phone to the 4 or 4s. My macs are still running Tiger. If I bought an iPad 2, could I sync everything to it from the 4 without using a Mac at all, and then be able to iCloud my calendar and contacts, etc?

I want to upgrade my phone to the 4 or 4s. My macs are still running Tiger. If I bought an iPad 2, could I sync everything to it from the 4 without using a Mac at all, and then be able to iCloud my calendar and contacts, etc?

Radiation Mac wrote:
And you must be using a recent version of iTunes on your iMac in order to activate the iPad, So, no.
You don't need a computer to activate a new iOS device anymore. Anything with iOS 5 can be activated over a WiFi network (or cellular if that applies).

HT201250 My backup external hard drive hasn't work since I insalled Snow Leopard. Bad:( I am still learning about my MAC and would just like to re-format the hard dive and set everything up again. I want to upgrade to Lion but can't untill I backup what

My backup external hard drive hasn't work since I insalled Snow Leopard. Bad:( I am still learning about my MAC and would just like to re-format the hard dive and set everything up again. I want to upgrade to Lion but can't untill I backup what I.

Read through the links here, calm down and take your time.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

I am currently using iphone 5 and i want to upgrade my phone to ios7 i want to know is it necessary to keep backup of contacts?

i am currently using iphone 5 and i want to upgrade my phone to ios7 i want to know if it is necessary to keep backup of contacts?

As with every computing device, a backup is your ONLY insurance should anything ever go wrong with your device.
Without a backup, if something does happen to go awry, you will loose whatever you have not backed up.
So my response is, of course you need a backup. You always need a backup, no matter what.

I am running 10.7.5 on an imac and I want to upgrade to Yosemite but I have no app store on my computer. Is there a way I can get the app store on my imac?

I am running 10.7.5 on an imac and I want to upgrade to Yosemite but I have no app store on my computer. Is there a way I can get the app store on my imac?

If you don't have it then you will have to reinstall Lion:
Reinstall Lion, Mountain Lion, Mavericks or Yosemite without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, Mavericks, or Yosemite
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it isthree times faster than wireless.
Then you can download and install Yosemite if your computer meets the system requirements:
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks/Yosemite - System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

Urgent help. I have upgraded my phone but every few hours the apple appears and stays for 15 min an hour or more?

Urgent help. I have upgraded my phone but every few hours the apple appears and stays for 15 min an hour or more?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue persists, take the device to Apple for evaluation.

I just made a new icloud account and i want to restore my phone but i no longer have photos in my photo stream. So how can I save my photos when i restore my phone?

I just made a new icloud account and i want to restore my phone but i dont want to lose my pictures. and i no longer have any photos on my photostream.

Photos/videos in the iPhone's camera roll can be imported by your computer as with any other digital camera.
http://support.apple.com/kb/ht4083
After restoring your iPhone with iTunes, you can transfer the photos and/or videos back to your iPhone via the iTunes sync/transfer process. This is selected under the photos tab for your iPhone sync preferences with iTunes.
Or you can create a backup for your iPhone with iTunes on your computer and when restoring your iPhone with iTunes, you can restore from the iPhones backup. Photos/videos in the iPhone's camera roll are included with the iPhone's backup. Although included with your iPhone's backup, I would still import the photos/videos from your iPhone's camera roll first.

Ok I want to update my phone but I try to put my password and it say it's not it but it is it, what can I do to fix it

Ok I want to update my phone but I try to put my password and it say it's not it but it is it, what can I do to fix it

By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you are using a new computer, your phone will see this computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else, as Apple makes no provision to do so:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an iPod/iPhone is connected under iTunes>Preferences(under the edit menu if using Windows)>Devices in itunes.
2. Make sure you have one contact & one event in the supported applications(Address Book & iCal or Outlook, Windows Address Book) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, iTunes running, DO NOT SYNC at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
You should be good to go.

I am using iphone...i want to reset my phone but i forgeted passcode.then how can i reset it ?

i am using iphone...i want to reset my phone but i forgeted passcode.then how can i reset it ?

If you cannot remember the passcode, you will need to Restore the device...
Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

Want to upgrade a phone but cant

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