Want to upgrade online!

I want to upgrade online, but the website will not let me because I am not the primary bill payer. I had the primary bill payer make an account to see if I could upgrade from there, but even the primary bill payer cannot upgrade from their primary bill payer account! I just want to buy a new phone off this website, from my account. Is there some way I could do this.

cmill20 wrote:
I want to upgrade online, but the website will not let me because I am not the primary bill payer. I had the primary bill payer make an account to see if I could upgrade from there, but even the primary bill payer cannot upgrade from their primary bill payer account! I just want to buy a new phone off this website, from my account. Is there some way I could do this.
Why is the primary account holder unable to upgrade?  If it's due to eligibilty (none of the lines on the account are eligible to upgrade at this time) then the only  way you can get a new phone from the website is to pay full price.
Are you sure you are using the account owner's log in to try and do the upgrade?  That should show you all the lines on the account and their contract dates and upgrade dates.  What information are you given when you log in (As the account owner?)

Similar Messages

  • Hello , I have a single app MUSE since a few weeks. I would like to upgrade to CC full cloud prepaid offer that applies to this day December 3rd. 17 nov. to 3 December the prepaid price € 587.30 per year , incl. VAT. If I want to upgrade online than adobe

    Hello , I have a single app MUSE since a few weeks. I would like to upgrade to CC full cloud prepaid offer that applies to this day December 3rd. 17 nov. to 3 December the prepaid price € 587.30 per year , incl. VAT. If I want to upgrade online than adobe gives the regular price of price € 737.85 per year , incl. VAT again? But is still 3 December!
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    I
    Sincerely, Errol Konat <Email and contact # removed by Moderator>

    Hi There,
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    Please run Creative Cloud cleaner: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
    Please install Creative cloud and try to install Muse as well. Please provide the exact error if any:
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  • I want  to upgrad from OS X10.5.8 to 10.6.8 or higher, but my DVD drive  is not working. Is there the possibility to buy an online Update?

    I want  to upgrad from OS X10.5.8 to 10.6.8 or higher, but my DVD drive  is not working. Is there the possibility to buy an online Update?

    Upgrading to Snow Leopard
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           5. Some features require a compatible Internet service provider;
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             5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
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             See App Compatibility Table — RoaringApps.
    Upgrading to Lion
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         Lion System Requirements
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  • I want to upgrade from OSX10.4 to snow leopard and can't find how to do it online. The local store won't do it.

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  • I bought an older Macbook Air online and wanted to upgrade to Maverick but I couldn't connected?

    I bought an older Macbook Air online and wanted to upgrade to Maverick but I couldn't connected?

    Are you trying to sign into the App Store and can't?

  • Hi there, i want to upgrade to snow leopard in order to purchase lion os from the snowleopard store. The problem is that i can't find a shop selling original snowleopard os dvd in my country. Why don't you keep an online s.leopard so we can purchase it ?!

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    Hi,
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  • I want to upgrade my Imac from tiger 10.4.11 to Mac OS 10.6 Snow Leopard. What is the best way to do this.

    I have just purchased an iphone 4 and it needs me to have the latest itunes on my computer.  I have not upgraded by computer for some time and thought this is probably the time to do it. My computer is an imac intel with Tiger 10.4.11. I want to upgrade my Imac from tiger 10.4.11 to Mac OS 10.6 Snow Leopard or higher.  What is the best way to do this?  Appreciate any help as I am out of practice. I used to be an old hand at this, but things have moved on since I didn't upgrade or use my computer as much!

    Catherina wrote:
    ...  What is the best way to do this?
    The best way, really the only way, is to purchase Snow Leopard.
    Online (UK): http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    Elsewhere: call the phone number in the Apple Online Store.
    Apple's price is $19.99, £14.00, €18.
    Snow Leopard is not available to download from any legitimate source.
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  • I Want to upgrade my macbook to 10.8 and higher but it wont upgrade past 10.5.8. Is there something I need to do?

    I want to upgrade my macbook white to the current software, however it says that it is up to date even though I only have 10.5.8....
    Someone please help me figure out what I need to do to get the current software..

    You need to understand the difference between an Update and an Upgrade.
    An Update is a free change within an existing Operating System. Such as the .8 added to 10.5.
    An Upgrade is a complete new Operating System that must be purchased. Such as 10.5 Leopard to 10.6 Snow Leopard.
    You need to upgrade to 10.6. The Snow Leopard 10.6 DVD should still be available from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list.
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    First we need to know which one of the 9 different models of MacBook you have. To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report if you’re running 10.7 Lion). When System Profiler comes up check the Model Identifier and post it back here.
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  • Curent version of OS 10.6.8 is running very slow. After formating, how do i reinstall this version as it was upgraded online hence no dvd available.

    curent version of OS 10.6.8 is running very slow.
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    2. Format the hard disc and reinstall snow leopard. Now how do i reinstall snow leopard as it was an online purchased upgrade from leopard.
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    munish khanna wrote:
    1. upgrade to lion, which should over write previous software and the reasons for it being slow.
    No, you don't want to upgrade over a buggy system, Lion has issues of it's own that will only complicate matters, plus Lion is slower than Snow Leopard.
    Learn all the pitfalls before you upgrade to Lion, like all your Rosetta/older programs will no longer work and more.
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    2. Format the hard disc and reinstall snow leopard.
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    All you have to do is stick the disk in and hold the c key down while booting, use Disk Utility to erase the entire drive, quit and install 10.6.
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    Another method would be to install 10.6 fresh by itself, then use the program called Pacifist to extract iLife from the 10.5 disks.
    http://www.charlessoft.com/
    Read here for plenty of how to's
    https://discussions.apple.com/message/16276201#16276201

  • I have a rather old iMac 20" (mid 2007) and I want to upgrade the Hard drive. How do I change it? How do I transfer all my applications? May I just copy the old hd into the new one? Thanks.

    I have a rather old iMac 20" (mid 2007) and I want to upgrade the Hard drive. How do I change it? How do I transfer all my applications? May I just copy the old hd into the new one? Thanks.

    There are many online tutorials on how to change out the HD on a mid 2007 iMac. One of the originals is from 2007 and is Upgrade your iMac 20" or iMac 24" aluminum (mid 2007) to 1TB Hard Drive and 4 GB RAM - DIY Guide. As far as migrating your system Apple helps out with that in Setup Assistant which automatically starts when you turn on a new Mac for the first time. After you have installed the new HD you will have to format the new HD to Mac OS Extended (Journaled) and then you will have to install OS X. The first time you turn it on Setup Assistant will start. Follow the directions and you will be fine. In order to restore your information you will need to backup what is on the current internal HD first. I'd recommend using Time Machine (Assuming you are using Leopard or later) AND also creating a bootable clone using either SuperDuper or Carbon Copy Cloner.
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  • Want to Upgrade from Tiger

    Hey, I'm still on Tiger 10.4.11 and I want to upgrade to snow leopard.
    If I do, will I lose all my saved passwords?
    I'm doing online courses and I had to use a one-time use code to get onto my site. If I upgrade, will I lose the use of that site?

    The Snow Leopard installer is designed to upgrade the OS from Tiger or Leopard to Snow Leopard without disturbing any of your user files. In fact, it has a number of built-in features that only work or work best if applied to an existing system rather than to an erased drive.
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    This method seems to work flawlessly for the vast majority of users; however, there is always the possibility that something will go wrong. For this reason, I strongly recommend that you back up everything to a clone of the pre-upgrade state of the HD before you start the upgrade. Disk Utility can be used for this but many users find SuperDuper! or Carbon Copy Cloner easier to use for this.

  • I want to upgrade my OS from 10.6.8

    I have a macbook 4,1 late 2008 running osx 10.6.8. I want to upgrade my OS. Is it the only latest os i can use or can i upgrade to any other latest os than this??

    Upgrading to Lion
    If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
    You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
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           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.
    Upgrading to Mavericks
    You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
    Upgrading to Mavericks
    To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
        OS X Mavericks- System Requirements
          Macs that can be upgraded to OS X Mavericks
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.

  • I have a Macbook from 2007 or earlier.  I have OSX 10.6.8 and want to upgrade to Mavericks.  Is this possible or is the model of my computer too old?

    I have a Macbook from 2007 or earlier.  I currently run OSx 10.6.8.  I wanted to upgrade to Mavericks so that I can get the new aperature.  However I was wondering if my Macbook model was to old to run mavericks.  Is this the case?  Do i need a newer model?  The other option is to get an different aperature.  Does anyone know what Aperature runs with 10.6.8? Aperature 1.5.1 does not run with my current operating system.

    Probably not, but check below:
    Upgrading from Snow Leopard to Lion or Mavericks
    To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
         OS X Mavericks- System Requirements
           Macs that can be upgraded to OS X Mavericks
             1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
                 Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
             7. Xserve (Early 2009) — Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
    Are my applications compatible?
             See App Compatibility Table — RoaringApps.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
    You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.

  • I have 1 gb of memory with10.6.8 and want to upgrade my OS can i use an external hard drive to solve this

    I am running 10.6.8 and have 1gb of memory and want to upgrade can i use an external hard drive to solve this problem

    You are confusing RAM (Ramdom Access Memory) with hard drive storage space.
    You need to install more RAM, not an additonal hard drive.
    You can purchase an external hard drive, if you like, if you want to install the new OS X upgrade onto an external drive. If you want to run the new OS X Mavericks from the external drive, depending on your Mac model, you need a fast protocol external hard drive.
    Either a USB 3.0, Thunderbolt or FireWire 800 connected external hard drive.
    To start, if you are running your Mac on 10.6.8 Snow Leopard, this is the barest of RAM to run Snow Leopard.
    Without knowing any of your Macs specs, you realistically should be running your current OS with, at least 4 GBs of RAM.
    Newer versions of OS X need, at least, 4 GBs of RAM or more as these newer OS X versions use more Mac computer resources than earlier OS X versions.
    What year, screen size, CPU speed and amount of RAM installed in your Mac?
    Be aware, if your Mac is running any older software that used to run under older PowerPC model Macs, those software apps will no longer will work under newer versions of OS X.
    The emulation software that allows older PowerPC apps to run under OS X 10.6 Snow Leopard, called, Rosetta, no longer exists in newer versions of OS X and is long dead.
    Correct and reliable Mac RAM can be purchased from online Mac RAM sources Crucial memory or OWC (macsales.com).
    Good Luck!

  • I want to upgrade my Mac Pro video card. I am using a mac quad core 2.7 GHz 8 megs of ram and an ATI Radeon 3870. Where do I start?

    I am using a mac pro with a 2.7 GHz processor 8 gigs of ram and a Radeon HD 3870 video card with 512 megs of vram.
    I want to upgrade to 1 gig of vram if possible.
    Can anyone tell me where I can begin looking, what brand to buy, and what options I have?
    I want to be able to use the Element 3D plug in After Effects.
    Also, would I need to upgrade my operating system?
    Thanks,
    Faucheux

    Shop for them at the Apple Online Store. I would suggest the ATI 5770 or 5870 or one of the new Nvidia GTX models - 650 Ti, 660, or 680.
    Note that unless your Mac Pro has PCIe 2.0 slots you should stick with the ATI 5770.

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