Want to use telstra bigpond mobile wi-fi 4g as a pre-paid after finished 2 year contract

I have finished a 2 year contract and post paid plan on a Netgear aircard 760s and want to use it as a pre-paid but have been told it will not work with a pre-paid sim card. But looking up your websit for pre-paid mobile modems and it is included in the list of modems. Can I use a pre paid sim card in it or not?

If it is a BigPond plan you had then it will not work correctly if at all as the 'BigPond devices will only work on the Telstra network and with a BigPond plan', if it was a Telstra plan then it would work as these are a normal phone service.
Easiest way to tell them apart is on your bill a BigPond one will have an email address, a Telstra one will have a mobile number... otherwise the main difference is that the BigPond one is shaped/slowed and the Telstra one has excess data.
You can in theory have the BigPond ones unlocked to work with Pre-Paid however as their firmware is optimised for the BigPond service it may still not work correctly.

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