Wanting to Change to BT - Need some questions answ...

I am currently with Virgin Media at the moment, and have had many many issues with my internet. 
Basically I moved to my current address in August, and we were with Virgin (Cable) at my old address, they said we had to switch to DSL because we don't have cable in the new area because it is an 'offnet' area. Meaning that the equipment at the nearest exchange is owned by BT and they rent out lines to Virgin and Sky and all the rest.
My nearest exchange is 0.4 miles away. It is offcom classification 'Market 1' It provides ADSL ONLY. And it provides no wireless or LLP connections, no cable. BT Adsl and Adsl status MAX - on BT wholesale.
My theory is that if I swap to BT, who owns the line technically my problem will be fixed.
During peak times my connection drops from 7.5mbps to 0.02mbps. I am an avid gamer, and on World of Warcraft my ping during peak time goes from 85-150 to 10,000ms and up. 
I requested my MAC code today after 2 months of waiting about for them to 'fix'it. (It is a known issue with them).
So my questions are: Will I get a better evening service with BT, I got appalling service with Virgin, and I had sky for 2 months -october to december- which was not a lot better.
I am getting fed up of my internet working properly only half the time. 
I just want to be able to use the internet properly in the evenings and to be able to play World of Warcraft.
I am not exceeding my download limits on my current ISP. I have confirmed this with them. I check the e-mail everyday to check if I am nearing my cap.

Can't answer your question exactly except to say that I am in the middle of trying to move home and get the broadband on at the new house with BT and am very unhappy with the problems I am having. Like you, I am changing ISPs.
Tthe new house already has a BT Openreach phone socket so I thought it would be easy but the ordering process and their systems are a real mess.
The 'home hub'  router was delivered on thursday, same day the phone line was put on and supposedly the broadband. Next day I got a text saying it would be another week for the broadband. When we checked they had one letter incorrect in the postcode. I have since spent two very long calls to their asian call centre - chap was very helpful but defeated by their system.
Latest is that apparently the original order has been cancelled and a new order put through with the correct post code but I still have to wait for a week for the line to be initialised because they cannot deliver a home hub until then - even though I already have a home hub, did not want to start a new order but simply edit the address for the existing order! What a performance.
If there is a problem with the line at the house, now that they do have the correct address, no-one can confirm this. The Openzone socket looks very recent and AFAIK was in use until recently so... what is going on.
I am very concerned at the level of support so far. What if we get a more serious problem in the future. I am seriously considering cancelling the entire order and going else where - even Talk Talk who have taken over my previous ISP were better than this despite their terrible reputation. Really not impressed - especially since I will bel ocked into an 18 month contract with a capped download limit. Sky looks tempting.
And if you are wondering why I went with BT - it was because I thought it would be simpler and easier to get it at the same time as the phone line.... hollow laugh.
Good luck - you may need it
Syd Hancock
Halesworth, Suffolk
PS - I have over the years arranged BB from three other providers for myself and family and this is the only time there have been so many problems.

Similar Messages

  • I have am IPhone 3GS. I put all my pics in folders and now I dont know how to pull the folders off my phone on my laptop . I want to change up and delete some of them, Can anyone help

    I have am IPhone 3GS. I put all my pics in folders and now I dont know how to pull the folders off my phone on my laptop . I want to change up and delete some of them, Can anyone help

    You have to make the changes you want in the folders on your computer, then sync your new choices via iTunes.  iPhone, iPad and iPod touch: Syncing photos via iTunes, http://support.apple.com/kb/HT4236

  • I want to change my answer to the question

    At the expense of buying Apple Store
    I want to change my answer to the question
    Forgot your previous answer
    thnk you;

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

  • Thinking about purchasing a Macbook, but I need some questions answered

    Hey everybody,
    I got a response to my Craigslist ad, so it's looking like selling my iMac G5 and buying a new Macbook might actually happen. My only problem is that I have some questions about what to do with my money. I'm not a power user, or someone who really plays games (other than my Nintendo emulators) so I already know that a Macbook is the right computer for me.
    (1) I don't have external storage, so how should I go about transferring my stuff? Buying the Macbook before selling my iMac is not an option because I just don't have that much money. I've read that some people buy the Macbook and then upgrade the HD, using the 60 Gig that comes with it as their external storage by buying a $20 case for it. I have about 50 GB taken up on my iMac, so I'm going to probably need around 100 GB at least. I know upgrading the memory doesn't, but does upgrading the HD void the warranty? Any brand recommendations for HD's? Heat and noise are very important to me. (7200 RPM is out)
    (2) I never really used the Superdrive on my iMac, but it was nice to know it was there. Is the performance difference from 1.83 to 2Ghz noticeable? I hear it's not, but I also read that under Rosetta it matters. Since Office isn't universal yet, I'd like to know. Can anyone verify this?
    (3) I read on MacOSRumors that Leopard is probably going to do some nice little graphic effects when it's released, and that the next revision of the Macbook Core Duo will probably still have integrated graphics. Since I don't plan on doing this again for at least another year, do you think the Intel graphics will be enough to keep up for a little while?
    (4) Anybody have some experience with selling a computer on Craigslist? I'm smart enough to request cash, local buyers only, and have them meet me at my house to try the computer out. Any advice on how to make sure this runs smoothly? I might end up leaving some things on the computer for the buyer. Anything that I should make sure to delete (i.e. preferences, passwords, etc.?) A checklist of what I should remember to do would really help.
    I think that about covers all of it...Thanks in advance.

    I sold my computer on Craigslist. No problems. I think it's only really dodgy if you are buying one from there - then you should be very careful!
    I'm not sure exactly the best way to go about deleting your stuff, but you have the right idea: get rid of your preferences and passwords, and your internet history as well.
    I'm not sure how to look at 'Keychain', but you might want to make sure that this is empty.
    In terms of processor speed, I can't help you: I have just got the 2Ghz, but partly because not having a DVD burner isn't an option for me. As file sizes and your storage needs increase, your need for a DVD burner will probably increase as well.
    Leopard is not far away now, and I would guess that Apple would make sure that their new OS will work adequately on their new computers. I would be surprised if there is much of a noticeable difference in anything but the most graphics heavy applications. Could be wrong about this, but I think that the basic GUI will perform well on any MacBook.
    In terms of moving info from your iMac... the cheapest thing apart from buying the MacBook before you sell is borrowing a HD or iPod from a friend. 50G isn't THAT much info, you could always burn it to DVD-Rs in a pinch.

  • I need some questions anserd PLEASE HELP

    yo all, i have a 30gig ipod video and i have some questions which are hacking at my brain. i hope i can get some ansers
    #1 apparantly, when i update itunes it wipes my libary clean? is this true?
    #2 E.G:i go to my friends house, to get some songs, but he has a mac, and i have a pc, and when you download songs from your friends mac.. apparantly it wipes all your songs
    since you have a pc and he has a mac! T OR F?
    #3 when i connect my ipod it updates, but when itunes says "Ipod update complete, OK to disconnect" my ipod still says "Do not disconnect" is it really ok to disconnect?
    #4 i have about 450MB used up on my ipod..and theres a thousand MB to a GB, correct? in itunes it says i have 26GB left when i havent even use up one!(although, i have itunes 6..and theres 6.3 or something..but i dont want to update due to question 1#!)

    Hello ipodsrock_thecasba,
    #1 Absolutely not true
    #2 False. The songs are not being wiped because you have a pc and he has a mac. The songs are being wiped because you say yes to the message that pops up saying "this ipod is linked to another library, do you want to link it to this library?"
    Read this for tips on using your ipod with multiple computers:
    http://docs.info.apple.com/article.html?artnum=61675
    #3 Not always. Could be another music program on your computer capable of reading the ipod is doing just that. Could be an antivirus program is scanning the ipods disk. If you can feel/listen to the ipod and the disk is not being accessed/spinning it should be safe to disconnect (you may need to reset the ipod afterwards).
    http://docs.info.apple.com/article.html?artnum=93492
    #4 Read this (particularly the third section "One more thing about iPod disk size"):
    http://docs.info.apple.com/article.html?artnum=60955
    Hope that helps
    EDIT: Dude calm down. 8 minutes after posting your question and you are screaming for answers. I almost wish now that I had not bothered to take the time to even try to help.

  • Want to buy an iPad, need some decision support input

    Want to buy an iPad, what should be decision parameter.

    One point that should always be made with people asking this question....regarding memory capacity...get more than you think you will need.  The amount of "stuff" stored always seems to grow to expand the amount of memory we have...and there is no way to upgrade the memory.

  • I am thinking about bying an ipad 3 32GB Wi-Fi only version in the US when i am on holiday there this April (2012) but i need some questions answered?

    does the warranty work in the Uk
    if i need to take it back cause its broken do i need to send it back to the US or can i take it into a store in the UK
    if i do need to get it send back to the US do i have to pay for it
    if the wrrenty is not worldwide can i buy worldwide warranty and for how much and where from
    does the ipad 32GB Wi-Fi only version work in the UK if bought in the US
    what problems does it have (e.g. does it charge in the uk, i know it overheats)
    i have already set up an account in the uk for my ipod so would i be able to just sign into my ipad with that account
    can i access itunes, music, app store, safari, youtube, mail and all the other apps with my UK account on my ipad
    where do you think i should buy it from and for what reason
    thanks for all the help

    does the warranty work in the Uk
    It's a world wide warranty from all I understand
    if i need to take it back cause its broken do i need to send it back to the US or can i take it into a store in the UK
    Take it local to get it fixed
    if i do need to get it send back to the US do i have to pay for it
    if the wrrenty is not worldwide can i buy worldwide warranty and for how much and where from
    see above
    does the ipad 32GB Wi-Fi only version work in the UK if bought in the US
    No reason it won't. All you need is a plug adapter
    what problems does it have (e.g. does it charge in the uk, i know it overheats)
    i have already set up an account in the uk for my ipod so would i be able to just sign into my ipad with that account
    can i access itunes, music, app store, safari, youtube, mail and all the other apps with my UK account on my ipad
    where do you think i should buy it from and for what reason
    Set it up with your existing iTunes account. If you are in the US when you set it up you may face some issues downloadinig (I've never experienced it but there do seem to be issues with people  trying to access iTunes outside of their 'home' area..

  • Student needing some questions answered about Manufacturing Scheduling software

    Greetings;
    I am a undergraduate senior at Arizona State University majoring in Supply Chain Management. I am currently doing a project about Oracle's Manufacturing Scheduling option and have a few general questions for those of you that have used the software and/or involved with its implementation. Your help is greatly appreciated. If you are uncomfortable releasing your company's name that is fine. If you do not want to post the answers here, I can also be emailed at rmkraus"SAYNOTOSPAMBOTS"@asu.edu. Thank you!!
    The questions I have are:
    What is your experience with the manufacturing scheduling software?
    What is/was your role with the software?(ie buyer, consultant, user, technical support, etc)
    How do you feel about the software's ease of use?
    What training did you recieve or did your company offer?
    How much did implementing the software approxiamately cost?
    What do you feel are the advantages of the software?
    What do you feel are the disadvantages of the software?
    Did your company have any problems during the implementation?
    Has your company experienced cost savings due to the software?
    Have you or your company used any competing software in the past?
    Any other insight that you would like to share?
    Thank you, I greatly appreciate your help.

    Im not sure on 5
    I know it's unusual, but if your project budget is
    good you may have more than one constructor. At least
    that's what I thoughtach.. you poor fellow, you are confused now aren't you.
    i bet taht in the fifth question they are talking about 'constructor methods', not procrammers who are constructing the code (or 'contractors')
    if your budget allws then you may even have three or 87 contractors, but that's not the case here.
    i hope that clarifies things a bit.
    and PS! i don't like when people intentionally give bad solutions to others.

  • If I have installed jdk1.3 and want use ejb do I need some more to download

    I am trying to run some ejb classes using jboss but it complains EJBOBJECt not found. What does this mean?
    Please help

    Have you downloaded J2ee?

  • Need some questions confirmed before I buy...

    So the tablet is $299 when you sign up for a 2 year plan. 
    Is the 2 year plan a data plan?
    As in, if I choose the 3 GB plan, I pay for the 3GBs every month for 2 years?
    And is the data plan the ONLY thing I have to pay for besides the tablet?
    I would really like to get one of these soon, so if someone that has one can answer these questions that would be amazing.
    Thanks!

    Yes, you will have to sign a 2-year agreement that includes a data plan.  Remember that our customers can switch to any qualified pricing plan at any time.   There are several Mobile Broadband Plans that you will be able to choose from.  I have provided a link below that will take you directly to our data plan options page on our website.   
    http://www.verizonwireless.com/b2c/mobilebroadband/?page=plans
    Thank you

  • I am running windows 7 on a 64 bit computer. Itunes will not start unless I restart my computer and then sometimes it doesn't want to start. I need some help.

    I am running itunes on a 64 bit computer with Windows 7 installed. The only way I can get itunes to open is to restart my computer. Restarting doesn't always work but that is the only option I have. I can find no problems with my system except this one. All my other programs seem to run and open OK. Any suggestions would be helpful. I am running the latest version of itunes. This issue is on my desktop. I also own an Acer Laptop that is also beginning to act up in the same way.

    Have you checked to see whether the App Store appis hidden via Settings > General > Restrictions > Installing Apps being set 'on' ?

  • I forgot my security questions, now Im locked out of my account. How can I log in. I just wanted to change my password

    I forgot my security questions, now Im locked out of my account. How can I log in. I just wanted to change my password

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96789)

  • I want to change the language without leaving the Creative Cloud.

    I want to change the language in some programs like Ps, Ai...
    As I can change language without leaving the program? eg from Spanish into English.

    I don't think you can change the language in the programs individually, at least you didn't use to be able to. If am wrong I am sure someone here can correct me. You can however change the language for all the programs via the settings in the CC app.
    I had a similar need, being a teacher teaching both in the Swedish and English versions of the programs. I simply installed one language on my laptop and the other on my desktop. Maybe won't work for your need, but a tip none the less..

  • I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd

    I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd and if confirmation is must so please phone number is mine please send a code please help me my apple

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • I want to change my account in the AppStore from USA to Saudi , but there are some cents 0.04 $ prevent change to Saudi and I do not need these cents So what is the solution ?

    I want to change my account in the AppStore from USA to Saudi , but there are some cents 0.04 $ prevent change to Saudi and I do not need these cents So what is the solution ?

    Click here and request assistance.
    (88185)

Maybe you are looking for

  • Initializing Application Params (web.xml vs. Properties file)?

    Hi Friends, Basically a question where I do not have much experience... I think that I have the choice of initializing web application wide parameters either with: a) Properties file (text file as managed by the Properties framework) or, + Here it is

  • Restrictions for importing WSDL into PI 7.0

    Hello all- We have couple of web services mediated through PI 7.0. The WSDL for these services are designed outside and we would like to import them to PI  (Inside-out approach).  Need help on couple of things 1.Is there any design constraints we nee

  • Error in calc script

    Hi all, whenever we are running a calculation script we are getting below error ERROR - 1200467 - Error executing formula for [Default scenario]: status code [1130203] in function [@_VAL]. After re-run its working fine.. Any thoughts on this?? Is it

  • ParseClob

    When I try and use parseclob on a clob held within an object type I get Error occurred while parsing: ORA-00942: table or view does not exist Any ideas how to cure this or what the table is that it is looking for

  • Keynote presentation examples & ideas

    Does anyone know of some good resource for sample keynote presentations, ideas, examples, and anything else that might spur my creativity in building my own keynote slideshow? I've scoured youtube, I've watched the Lynda videos, and Apple's own tutor