WAP551 : CISCO7921G deauthenticated every 2-3 minutes from WLAN and has to re-register on CME
Hello,
We have bought two WAP551 devices (+SG300 and a 881-Voice) to replace an old UC540 with wireless controller.
We are facing two issues (the other being discussed on a separate thread).
We have a CISCO 7921G phone connecting on VAP 1 which is SSID voice (WPA2-AES). The 7921G boots correctly, authenticate on the WLAN network, receives IP, register with CME, works for a few minutes, then I receive these errors on the WAP551 :
Oct 27 2014 00:45:51
info
hostapd[1068]
STA c4:71:fe:d7:ab:a1 associated with BSSID 18:9c:5d:3d:6a:21
Oct 27 2014 00:45:51
info
hostapd[1068]
Assoc request from c4:71:fe:d7:ab:a1 BSSID 18:9c:5d:3d:6a:21 SSID voice
Oct 27 2014 00:40:43
info
hostapd[1068]
STA c4:71:fe:d7:ab:a1 deauthenticated for reason 16: Group key handshake timeout
Oct 27 2014 00:40:43
info
hostapd[1068]
Station c4:71:fe:d7:ab:a1 had an authentication failure, reason 17
Oct 27 2014 00:35:41
info
hostapd[1068]
STA c4:71:fe:d7:ab:a1 associated with BSSID 18:9c:5d:3d:6a:21
Oct 27 2014 00:35:41
info
hostapd[1068]
Assoc request from c4:71:fe:d7:ab:a1 BSSID 18:9c:5d:3d:6a:21 SSID voice
Oct 27 2014 00:35:36
info
hostapd[1068]
STA c4:71:fe:d7:ab:a1 deauthenticated for reason 16: Group key handshake timeout
Oct 27 2014 00:35:36
info
hostapd[1068]
Station c4:71:fe:d7:ab:a1 had an authentication failure, reason 17
Oct 27 2014 00:30:34
info
hostapd[1068]
STA c4:71:fe:d7:ab:a1 associated with BSSID 18:9c:5d:3d:6a:21
Oct 27 2014 00:30:34
info
hostapd[1068]
Assoc request from c4:71:fe:d7:ab:a1 BSSID 18:9c:5d:3d:6a:21 SSID voice
And each time the 7921G has to re-register on the CME (and so does not ring half the time, or communication is broken, etc...)
On the CME I receive the following errors
Oct 26 23:50:40.791: %IPPHONE-6-REG_ALARM: Name=SEPC471FED7ABA1 Load=CP7921G-1.4.5SR1.3 Last=TCP-timeout
Oct 26 23:50:41.019: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-2:SEPC471FED7ABA1 IP:10.1.2.15 Socket:2 DeviceType:Phone has unregistered abnormally.
Oct 26 23:50:41.019: %IPPHONE-6-REGISTER: ephone-2:SEPC471FED7ABA1 IP:10.1.2.15 Socket:3 DeviceType:Phone has registered.
Please note that we tried with latest WAP551 firmware (1.1.0.4) and also with latest 7921G firmware (1.4(5)SR1.3). Did not work better with WAP551 firmware 1.0.3.4 (that it was shipped with) and older 7921G 1.4(1)SR1 firmware. The two WAP551 are in a cluster, but when only one is available it is not better.
This problem render our 7921G unusable. Most of the time you cannot make or receive calls.
Any thought ?
Best Regards,
Xavier.
Just an addition: when the connection drops out, the Windows 'error' sound occurs.
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8/11/2014 2:00:06.648 am powerd[26]: com.apple.message.domain: com.apple.iokit.wakereasons
com.apple.message.signature: Maintenance
com.apple.message.signature2: unsupported
com.apple.message.signature3: Maintenance
com.apple.message.summarize: YES
SenderMachUUID: 1F97CC0A-F1D6-3A56-BA08-E644AD7CCF82
8/11/2014 2:00:11.046 am UserEventAgent[302]: com.apple.message.domain: com.apple.bluetooth.interval
com.apple.message.power: AC Power
com.apple.message.system: Sleep
com.apple.message.lid: None
com.apple.message.bluetooth: On
com.apple.message.wifi: OFF
com.apple.message.connections: 2
com.apple.message.types: 000000AC
com.apple.message.duration: 360
SenderMachUUID: 58CE43F8-5A2C-39D3-A9A2-94E048245A34
8/11/2014 2:00:11.301 am airportd[29]: com.apple.message.domain: com.apple.wifi.optimized-autojoin
com.apple.message.type: normal
com.apple.message.result: success
com.apple.message.error: no error
com.apple.message.wake_type: dark
com.apple.message.collocated: no
com.apple.message.bluetooth_paging: no
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com.apple.message.retry: no
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com.apple.message.gas_duration: 0
com.apple.message.association_duration: 0.3
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SenderMachUUID: 1487FFF4-8AF9-38D4-B8B0-F8EC8D4606D9
8/11/2014 2:01:59.521 am airportd[29]: SCPreferences(com.apple.framework.CoreWLAN:com.apple.airport.preferences.plist) lock held for 6.507 seconds
com.apple.message.domain: com.apple.SystemConfiguration.SCPreferencesUnlock
com.apple.message.signature: com.apple.framework.CoreWLAN
com.apple.message.signature2: com.apple.airport.preferences.plist
com.apple.message.value: 6.507
SenderMachUUID: 1487FFF4-8AF9-38D4-B8B0-F8EC8D4606D9
8/11/2014 2:01:59.663 am powerd[26]: com.apple.message.domain: com.apple.iokit.wakereasons
com.apple.message.signature: Maintenance
com.apple.message.signature2: unsupported
com.apple.message.signature3: Maintenance
com.apple.message.summarize: YES
SenderMachUUID: 1F97CC0A-F1D6-3A56-BA08-E644AD7CCF82
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com.apple.message.result: fail
com.apple.message.signature: NSURLErrorDomain:-1009
com.apple.message.signature2: com.apple.account.icloud
com.apple.message.summarize: YES
SenderMachUUID: B4A6E7BD-880A-3F93-A04D-0C40E8689AC8
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com.apple.message.type: normal
com.apple.message.result: success
com.apple.message.error: no error
com.apple.message.wake_type: user
com.apple.message.collocated: no
com.apple.message.bluetooth_paging: no
com.apple.message.scanned_channel_count: 33
com.apple.message.retry: no
com.apple.message.preferred_networks_count: 3
com.apple.message.legacy: yes
com.apple.message.association_security_type: wpa2 personal
com.apple.message.scan_duration: 3.7
com.apple.message.gas_duration: 0
com.apple.message.association_duration: 0.44
com.apple.message.duration: 4.2
SenderMachUUID: 1487FFF4-8AF9-38D4-B8B0-F8EC8D4606D9
8/11/2014 2:03:53.508 am airportd[29]: SCPreferences(com.apple.framework.CoreWLAN:com.apple.airport.preferences.plist) lock held for 6.496 seconds
com.apple.message.domain: com.apple.SystemConfiguration.SCPreferencesUnlock
com.apple.message.signature: com.apple.framework.CoreWLAN
com.apple.message.signature2: com.apple.airport.preferences.plist
com.apple.message.value: 6.496
SenderMachUUID: 1487FFF4-8AF9-38D4-B8B0-F8EC8D4606D9
8/11/2014 2:03:53.644 am powerd[26]: com.apple.message.domain: com.apple.iokit.wakereasons
com.apple.message.signature: Maintenance
com.apple.message.signature2: unsupported
com.apple.message.signature3: Maintenance
com.apple.message.summarize: YES
SenderMachUUID: 1F97CC0A-F1D6-3A56-BA08-E644AD7CCF82
8/11/2014 2:03:57.492 am airportd[29]: com.apple.message.domain: com.apple.wifi.optimized-autojoin
com.apple.message.type: normal
com.apple.message.result: success
com.apple.message.error: no error
com.apple.message.wake_type: user
com.apple.message.collocated: no
com.apple.message.bluetooth_paging: no
com.apple.message.scanned_channel_count: 33
com.apple.message.retry: no
com.apple.message.preferred_networks_count: 3
com.apple.message.legacy: yes
com.apple.message.association_security_type: wpa2 personal
com.apple.message.scan_duration: 3.7
com.apple.message.gas_duration: 0
com.apple.message.association_duration: 0.25
com.apple.message.duration: 4
SenderMachUUID: 1487FFF4-8AF9-38D4-B8B0-F8EC8D4606D9
8/11/2014 2:05:46.523 am airportd[29]: SCPreferences(com.apple.framework.CoreWLAN:com.apple.airport.preferences.plist) lock held for 6.511 seconds
com.apple.message.domain: com.apple.SystemConfiguration.SCPreferencesUnlock
com.apple.message.signature: com.apple.framework.CoreWLAN
com.apple.message.signature2: com.apple.airport.preferences.plist
com.apple.message.value: 6.511
SenderMachUUID: 1487FFF4-8AF9-38D4-B8B0-F8EC8D4606D9
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Nov 7 04:26:54 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 7 04:28:47 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 7 04:30:40 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 7 06:19:31 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 7 08:08:22 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
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Nov 8 02:00:00 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:01:53 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:03:47 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:05:40 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:07:33 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:09:28 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:11:21 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:13:14 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:15:07 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:17:00 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:18:53 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:20:46 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:22:39 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:24:34 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:26:27 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:28:22 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:30:14 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:32:07 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:34:00 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:35:53 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:37:46 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:39:39 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:41:32 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:43:25 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:45:18 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:47:11 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:49:04 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:50:57 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:52:50 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:54:43 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:56:36 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 02:58:29 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:00:22 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:02:15 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:04:08 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:06:01 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:07:54 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:09:47 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:11:40 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:13:33 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:15:26 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:17:19 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:19:12 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:21:05 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:22:58 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
Nov 8 03:24:51 BiMac-13 kernel[0] <Notice>: Wake reason: RTC (Alarm)
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Query SELECT T0.[ClgCode], T0.[AttendUser], T0.[Closed], T0.[Recontact], T0.[endDate], T0.[Action], T0.[BeginTime], T0.[ENDTime], T0.[Duration], T0.[DurType], T0.[Details], T0.[Notes], T0.[personal] FROM [dbo].[OCLG] T0 WHERE (T0.[Recontact] >= CONVERT(DATETIME, '20100215', 112) AND T0.[Recontact] <= CONVERT(DATETIME, '20100221', 112) ) AND T0.[endDate] = T0.[Recontact] AND T0.[inactive] = (N'N' ) AND T0.[BeginTime] IS NOT NULL AND T0.[ENDTime] IS NOT NULL AND (T0.[Action] = (N'C' ) OR T0.[Action] = (N'M' ) OR T0.[Action] = (N'N' ) ) AND (T0.[AttendUser] = (612 ) ) ORDER BY T0.[Recontact],T0.[BeginTime]
17/02/2010 11:32:54:917455 SQLMessage Note ExecDirectInt C:\Program Files\SAP\SAP Business One\SAP Business One.exe PID=1868 TID=3236 Duration=487 Fetched=0
Query SELECT T0.[ClgCode], T0.[AttendUser], T0.[Closed], T0.[Recontact], T0.[endDate], T0.[Action], T0.[BeginTime], T0.[ENDTime], T0.[Duration], T0.[DurType], T0.[Details], T0.[Notes], T0.[personal] FROM [dbo].[OCLG] T0 WHERE (((T0.[Recontact] >= CONVERT(DATETIME, '20100215', 112) AND T0.[Recontact] <= CONVERT(DATETIME, '20100221', 112) ) OR (T0.[endDate] >= CONVERT(DATETIME, '20100215', 112) AND T0.[endDate] <= CONVERT(DATETIME, '20100221', 112) ) ) OR (T0.[Recontact] < (CONVERT(DATETIME, '20100215', 112) ) AND T0.[endDate] > (CONVERT(DATETIME, '20100221', 112) ) )) AND T0.[endDate] <> T0.[Recontact] AND T0.[inactive] = (N'N' ) AND T0.[BeginTime] IS NOT NULL AND T0.[ENDTime] IS NOT NULL AND (T0.[Action] = (N'C' ) OR T0.[Action] = (N'M' ) OR T0.[Action] = (N'N' ) ) AND (T0.[AttendUser] = (612 ) ) ORDER BY T0.[Recontact],T0.[BeginTime] -
Hi. My 2013 MacBook Air has suddenly reverted to a previous Excel spreadsheet (from May). I use the same spreadsheet several times a day and hit cmd 's' every 5-10 minutes. How can I find the version I was using yesterday?? Please help. Thanks
Might be something for you here > Automatically save and recover files - mac excel
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My iMac 27" is 2 years old. The screen just start to sleep every 2-3 minutes and then one has to reboot it. I bought the unit from Incredible Connections in South Africa. They sent it to the South African distributors Core. They report LCD screen defect and charged me R7500-00 to replace the screen and sent it back after 4 weeks.
It does not go to sleep anymore; but when switch on; there appears a flickering band of lines on the screen which last for about 20 seconds before the machines starts to work normally.
It seems there is still a screen problem!
We had to send it back again.
The other problem is that you just get no communication out of the Core workshop and you cannot communicate with the technician.
They had still not provide a technical report in spite of repeated discussion with the manager of Incredible Connections.Sounds like the graphics card might be the problem. Run the Hardware Test in extended mode. If you get an error it can be trusted, but getting a negative may not be all that meaningful. Bring it back to them and let them check out the machine again.
http://support.apple.com/kb/ht1509
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