WAP551 Guest Wifi problem

I have just purchased this unit and am struggling with the guest vlan. I have configured the unit with the wizard, set up guest vlan (30) , connected that to a vlan aware switch (GS110TPv2), plugged the AP into a port that tags Vlan 30. The router connects to the switch in this vlan, and hands out an IP address to the client in the expected range for the guest network, but I cant get any internet, or even ping the router when on the guest ssid.
If connected to the office vlan 1, all works fine.
I have contacted netgear support and they have said the switch config is ok for what I am trying to achieve, so am now stuck.

Hello jonmeacham1,
Thanks for using the Cisco Small Business Support Community. I'm sorry to hear that you are having trouble configuring your Guest Wireless, and I hope that we can help you find a solution.
I am not familiar with the GS100TPv2-- are you able to configure Layer 3 interfaces on it for each VLAN in order to handle routing, or do you have the switch plugged in to a router that can handle the VLANs?
I have also looked through our Knowledge Base to find information that might help out with configuring the captive portal itself, and I found the following article that might provide some additional information on setting up Guest Wireless. While not specifically being for your devices, I hope that this will provide some insight into how to handle the routing of VLANs to provide multiple SSIDs access to your internet connection:
Enabling Multiple Wireless Networks on RV320 VPN Router, WAP321 Wireless-N Access Point, and Sx300 Series Switches
Please reply back with any additional information and we will do our best to help resolve your problem!
If this post solves your issue, please remember to mark your question and resolved and rate any helpful posts to help other members in the community! Thanks!
Best,
Gunner

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Guest WiFi not working correctly

I just bought a new EA6300 router expecially for it's guest wifi functionality but i have problems with this feature.
weather i log in via my laptop/ macbook/ android or iphone i can connect to the guest wifi network but the guest wifi portal is not displayed and i cannot login as guest.
After a reset of the router the guest wifi works for a little while but fails within couple of hours.
Is this a firmware bug or does someone knows a workaround.
Hope Linksys can help me with this standard build in feature!!!
Thanks in advance.

blue_butterfly wrote:
Hey there, bramschats! Intermittent guest network connection may be caused by wireless interference. Try changing the wireless channel of your router to either 1, 6, 9, or 11. You may also want to change your security settings to WPA2 Personal. That should take care of the intermittent connection. If all else fails, update the router's firmware.
There is no "I"in the word Team.
(moxx)
hi blue_butterfly: I would kindly suggest a better way to do what you suggest. It would be best to troubleshoot the problem by looking first to see if there actually is congestion. there are apps available for free to see what channels are being used. By randomly moving to another channel you may cause others to then be interfered with causing them to move and the problem just continues to move around. Also, the only wifi channels that don't overlap (at least here in the USA) are channels 1, 6, and 11. All the other channels cause at the very least a small amount of signal degragation to the adjacent channel. So try to find the app for whatever device you can use, android or iPhone and see what is actually out there, select the channel with the lowest signals on it and see if that helps. The channels in between 1, 6 and 11 can certainly be tried but just be aware that they are the least advisable ones to use.
@ bramschats: if you are able to use the guest login at some times but then it doesn't work after a while try refreshing your browser before you re-boot the router. If that still doesn't work and the only way to fix it is to reboot the router complain to belkin about it. There seems to be a lot of bugs in their software lately and the only way we will get their attention is to complain, return deivces etc.

My daughter is trying to connect to a guest wifi account and she is having trouble

my daughter is trying to connect to a guest wifi account and she is having trouble

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Guest Cert problems ISE and Anchor WLC

I'm setting up new Guest Wireless, I have 2 internal foreign 5508 WLC's talking to 2 DMZ anchor WLC's. The guest connects to Guest SSID and the anchor controllers acts as a DHCP server, the Guest interface configured on the WLC is the in the range of the DHCP scope I've setup. The DHCP scope is using the anchor WLC Mgmt interface as the DHCP server.
Guest SSID - is setup for Webauth and Guest is redirected to the ISE server https://wlc.company.com/login...., when the page is presented to the Guest they get cert problem because the cert is not trusted (its an Internal Cert), Guest logins in ok and the AUP says "cert not trusted" 1.1.1.1 name of the WLC wlc.company.com.
In the browser Guest has https://wlc.company.com/loginredirecthttps://1.1.1.1........
1.1.1.1 is the Virtual interface of the Anchor WLC.
How can I get the client to stop using the Virtual Interface for cert. Why is the WLC doing this? I gather something to do with DHCP?
My plan is to apply a External Cert on the ISE for Guests, that way they will automatically trust a cert from Geotrust for example. But I'm going to still run into this Cert "not trusted" problem where the Guest is not trusting the WLC anchor Virtual Interface 1.1.1 . Why is the guest using the Virtual interface error 1.1.1.1. I've even added the ISE name of the cert to the Virtual interface, same problem, instead its just says wlc.company.com not trusted. I have also imported the cert onto the WebAuth cert on anchor WLC, still doesn't work.
Hopefully I've explained this ok.....any ideas? but if the Guest page keeps getting presented with
https://wlc.company.com/loginredirecthttps://1.1.1.1........ it will never work.

I followed Richard's advice and started from scratch, removing LWA and implementing CWA -MAB. It didn't take too long to setup CWA and get authentication working, I appled a Preauth ACL on WLC's and on ISE under Authorization pofile (CWA)
This is when the problems started happening, I was using the default ISE Authorization profile
cisco-av-pair = url-redirect=https://ip:8443/guestportal/gateway?sessionid=SessionValueIdValue&action=cwa.which is not what I want, again the certificate is the server cert which is not an external Cert that the guest wants to see. The user can login fine, unlike LWA, with Firefox or IE it would accept the cert and login so at least I had a working Guest wifi solution. Though there was a cert error symbol at the end of the browser url.
The next step I tried was to change the Authorization Profile to
(wireless.company.com which is a C-NAME for ISE box and has this Alias in the cert, this was a test before I apply the external cert)
cisco-av-pair = url-redirect=https://wireless.company.com:8443/guestportal/gateway?sessionid=SessionValueIdValue&action=cwa
I applied the change and the new page appeared on the users laptop, great, but this time users were declined access via live Authentications, reason "Cannot login due to session id expiry, please login a again", I created a new user a/c, same problem. Not good. Ok so I thought well if I want clear all these stale session id's that appartenly exist I'll stop/start the application which I did from the command line, still the same error "Cannot login due to session id expiry". hmmm, whats going on here.
I then rebooted the ISE (this must clear all the sessions!), reboot I performed from home and now for some reason I cannot login to the ISE front end GUI with the admin account or my account. Tried resetting the GUI password for admin and other admin users, the message "Error: cannot reset password this can only be performed on Standalone or Primary node" Well what have I done, just rebooted ISE nothing else apart from changing authorization profile. This box is a Standalone node. Without seeing if the clients connect due t no GUI access, I have referred this issue to TAC!
Also I don't like the fact that your have to install a external cert against the internal node name, epsecially when its external. But again I haven't reached this part yet.

Guest login problem

When trying to access public wifi hotspots, if the hotspot requires a login the consists of "accepting terms and conditions, blah blah" my login screen just stays white. The phone keeps trying to gain access. If I am using my macbook I can log in to the site with no problems. It quickly brings up the login screen, I accept the conditions and start surfing.
If the "guest wifi" doesn't require a login then the phone works fine.
One of these sites is the hospital that I'm going to spend at least two weeks in starting Monday and I would love to use my iPhone and not bring my Macbook.

Is it all sites that require login, or on one? I use a lot of sites that require login, and I do not have this problem. If it requires login normally the login screen appears when I first connect, but if it doesn't I open Safari and go to any bookmark and it appears.
Go to Settings/Safari and make sure you have Javascript ON and Accept Cookies set to Always or From Visited. If they are already on try clearing cache and cookies.

Guest WiFi not working with DHCP disable

Hello,
I am using my "server" for handling DHCP requests, in the past i used my router to perform this task.
After disabling my DHCP server on the router i found out my guest WiFi is not working anymore. It seems it keeps searching for a DHCP server to get an IP but i am not sure whether this is the problem.
Could someone help me with this problem and hand me a solution or alternative, i really would like my guest wifi to work.
Thanks in advance.

Not sure when or if it will be. You'll need to keep an eye on main web site for udpates and release notes. This may not be fixed as Guest WiFi may depend on DHCP to be enabled. It will be up to Linksys to figure this out.

Strange wifi problem on a brand-new MacBook Pro

Hey there, I'm new here. Desperation has got the better of me, and I hope I can get some advice.
So, last sunday I bought a brand new 13" MacBookPro with 2.8g i7 processor and 10.7.2 OS (I can't update to 10.7.4 because System Update tells me the download has been tampered with or corrupted after I waited 2 hours for it to finish, but I'm trying a direct download from the website). Here's the exact product: http://www.amazon.com/Apple-MacBook-MD314LL-13-3-Inch-VERSION/dp/B005CWIZ4O/ref= sr_1_5?ie=UTF8&qid=1340301247&sr=8-5&keywords=macbook+pro+13
Everything is all perfect except for a strange wifi problem. Note that the wifi does not turn-on or off, it doesn't disconnect after 'sleep', it doesn't get less speed, it doesn't constantly leave a preferred connection (once I chose my home wifi it always connects to it no problem). The wifi bar is always full. What is wrong is that the internet is kinda 'glitchy'. The best metaphor I can think of is that it's like a car that has to be pushed down the road before the engine can start. Please, bear with me because this is kinda hard to explain and I'm not good at tech lingos.
One of the symptoms is browsing can get really slow and inconsistent, almost as if the wifi gets turned off in the middle of browsing. For example: if I look something up on Google and then open 5 new tabs, probably only 2 or 3 of those tabs will eventually load while the other two will not get past the long 'http:.......google.....etc etc' address and will eventually show one of those 'error loading page because there's no Internet connection' notice. This happens a lot. Sometimes I have to refresh/retry loading a page a couple of times before it finally loads, then usually everything will get back to normal and I will be able to open multiple tabs with no problem, but in a couple of minutes I would try to open another site and the problem will start again.
So I tried to see how it does with downloading using iGetter. Fortunately I also have a Macbook (white-plastic casing one) and my brother has an old 2006 MacbookPro so I can compare. With those two older Apples iGetter starts receiving data in less than 8 seconds after I click Start, while my brand-new Macbook Pro can take up to 15-20 seconds, sometimes it doesn't even start at all and I have to re-click the start button. But once the download actually starts (on my new MacBook Pro), it downloads like normal, it doesn't stop and the speed is also as good as I can get. Strange huh? Hence, like a car that has to be pushed before the engine starts.
I also tried 'speed testing' from a website with all 3 laptops. On my old MacBook and my brother's MacBook pro, once I click 'begin test' it takes only a couple of seconds of 'ping' before the download/upload speed measurements start, but with my new MacBook Pro (just like with iGetter) it takes up to almost a minute before the measurements start, sometimes it won't start at all and I have to re-start the test.
Well, thanks for reading. And hope you can help me shed some light into this. Because it is really preventing me from really enjoying my new MacBook Pro. And if this is most likely a hardware problem, I'd better get back to the store and try to get it replace or something while it's only been 5 days. *cheers*

Hey guys.. Thanks for the replies. Unfortunately, I bought the MacBook in Indonesia where there are no such thing as an AppleCare. The only option is to leave the Apple product to one of the 'Authorized Apple care centre' and have whoever do whatever to it without guarantee of success. As for returning it and getting a brand new one, I also don't know if there is such a deal here, but that's actually a good idea, will try to go to the store tomorrow. Although, I'm worried that the problem might be with OSX Lion or something and getting a new one won't help.
mark75090, I've tried resetting the router when I first noticed te problem, didn't work though. I've checked my new MacBook's wi-fi (option+click wifi bar) and it says 'PHY Mode: 802.11g', so does my MacBook and the old MacBook Pro. I don't know what those mean though, and I don't know whether or not my router is an N., can you tell me more please.. I have tried with the other two turned off, and only the new MacBook using the wi-fi but the problem persists. I have also tried connecting directly to the router, but as I described, the problem is too subtle for me to notice the difference.
Also, if I create a brand new Wi-Fi connection in network preferences and connect to my router through the new Wi-Fi profile, the problem seems to be gone for an hour or so, then it always comes back though. I have also just finally installed 10.7.4, but it doesn't help either.

Wifi problems still exists?

I sold my gs60 that had an 870m back in january mainly because i couldnt bare the wifi problem. I really loved the laptop and everything about it but everytime my laptop overheated the wifi would drop from 100mb to 1mb or less at times, monday im thinking of buying a new msi laptop and im wondering if these models that are currently being sold on amazon and etc still have the wifi problem or has it been fixed?
And trust me, i read the forums, i read the guides and im pretty decent with computers/software and etc, i uninstalled, reinstalled, updated it, changes adv. settings and even though it improves certain things the problem was still there. So does it still exist?
Or should i just buy a USB wifi?

This problem only occurs in earlier patches of Intel WiFi card of GS60 2Px (8xx series of NVIDIA graphic cards) and not every unit was affected.
If you don't want to take this risk, I'll suggest you buy GS60 2Qx (9xx series of NVIDIA graphic cards).
USB WiFi is a good idea. It certainly has a better signal comparing to the WiFi embedded in the body of the laptop.

How to set up guest wifi network on 1200 series APs with disclaimer web portal?

I've been thinking about this one for awhile. I want to set up a guest wifi network without any security (AES / TKIP) that allows guests to connect. Ideally, their web browser would be redirected to a web portal containing legal disclaimers, and they would need to accept the terms and conditions to use the guest wifi. I would also like to have them be required to visit the web portal again every 8 hours after that to accept the terms and conditions again.
I have a Cisco 1240AG access point already. What else do I need to make this work?

I don't believe you can do this just with an AP running in autonomous mode you would need to have a WLC to configure the splash page.
Have a look here:
http://www.cisco.com/c/en/us/td/docs/wireless/controller/7-0/configuration/guide/c70/c70users.html#wp1049273
Alternatively you can use software running on a PC/Server. Something like http://www.antamedia.com/hotspot/
Hope that helps!
Matty

Macbook pro 15 inch wifi problem (late 2011)

Hello,
Here I write a little desperate with this problem that I have on the MacBook Pro (late 2011) with WIFI .
For several months ago, when I power on the MBP is all apparently normal , spend a few minutes and I lose the WIFI , the icon still comes out as "connected " but no WIRELESS signal , I turned off the WIFI, but, when I try to change back to turn ON, the icon of WIFI still OFF ( the inverted triangle ) . Restarting the MBP and still the problem no signal and appears as disabled , delete PRAM several times until finally everything works again , spend some time and again the same thing sometimes is fine for several hours, go out to eat and return and again the same thing, the worst was when I saw the message "Hardware not found" and "X " where the icon goes WIFI . I rebooted several times and not managed , this was the "hardware not found" message. Some time ago I went something like , when Lion had and read that resetting the PRAM and managed , never came out , but now even that it manages , and it is becoming more common , I thought it was the OS ( MacOSX Mavericks ) so I reinstalled (I'm not used Time Machine, I install all again ), this work the lasted several days without fail, until she passed again, I'm out of WiFi, when I see no WIFI signal in the list , restart me WIFI goes off and I can not change , restart it goes back to " hardware not found" and so on.
Now desperate for this, I opened the MBP , disconnected the cables from the Airport card and reconnected with care and making sure you are all well , turned on the MBP again and works!!, I lasted two weeks , then I thought it was that. But again the whole problem again.
Already investigating more online and I found some details from other users
1 / Both WIFI and Bluetooth are on the same card ( the q disconnected and reconnected )
2 / If the card was wrong , losing the WIFI Bluetooth should lose , but I tried Bluetooth and has no problems
3 / Reported that resetting PRAM or SMC but still, in my case, does not work.
Now all I have left to rule is the WIFI antenna that is located ( if I remember correctly ) for the bottom of the screen, and according to several users this tends to fail from constant use to close or open the MBP (or either to cover or uncover ) , and sometimes it just heats and heats close to this area .
Has anyone had a similar problem? My MBP turns 2 only on March 7, 2014 , I can not believe all that cost me and now is about to fail , I have a Sony VAIO Core 2 Duo for about 5 years (or more) ago and is still running and has been dropped many times and nothing has ever happened : (
Additional data on my MBP ,
Several months ago ( long before the problem with the WIFI) I changed the hard drive for an SSD ( 250GB Corsair Neutron X ) .
There is a problem that often makes me too, is that when you close the MBP ( to open ) , and open it back again ( out of sleep) the following happens :
1 / It instantly freezes when waking from sleep and I have a long wait to enter the password.
2 / When you leave idle normal let me put the password, but just when giving ENTER freezes
3 / Out of sleep, let me put the key, ENTER and when I load the desktop freezes
Another problem :
This only happened to me a few times , as I mentioned , my MBP is formatted ( have Mavericks ) before formatted (clean install without time machine) , I closed the MBP ( I sent to sleep) and the open the screen was black , but as with bright, and not leave the state, turned off force ( pressing the button) , start the MBP again (power on) charged normal gray screen with apple but with a fairly low brightness, spent a few seconds and turned the brightness to normal and started normally .
I hope some can help me with these problems.
PD : I'm from Peru , if anyone knows a trusted service that please let me know .
Thank you very much .

Your wifi problem sounds very much like the problem I had. The wifi would drop out, the icon showed it was still connected. If I turned it off, I couldn't turn it back on. Another user here pointed me to the problem, which was the wifi cable (the flat cable goint from the card to the motherboard). I found it on ebay for $13 and it's been running fine since I replaced it. This is the repair guide for your machine. The part number will be on there if you click the link.
http://www.ifixit.com/Guide/MacBook+Pro+15-Inch+Unibody+Late+2011+AirPort-Blueto oth+Cable+Replacement/7510

How come they still haven't fixed the ios 6 wifi problem on ios 6.0.1 making me mad -.-

I know apple or the tech support doesn't read this but come on tell them to fix the wifi problem that started from ios 6 and still continuing to ios 6.0.1. I already gave them another feedback like 5 days ago. I really don't want to reconnect to my wifi everytime. I already did everything possibly to fix my wifi problem. I know its IOS 6.0.1 because it started with ios 6 and still not fixed by apple update to 6.0.1.
I have a very limit data plan of 300 MB on at&t and I don't want to go over so I rely on my wifi most of the time.

GTR_Lover wrote:
Maybe you just lucked out but both my devices running ios 6.0.1 have wifi problems shutting of at random times during sleep. I know you guys will say when its plugged in it doesn't lose wifi true but I never remember having this problem in the previous ios verison from ios 4 to 5(On my Iphone 4, and from my Iphone 4s from IOS 5) until I updated both devices to ios 6 or even when I had a iTouch 3rd gen long time ago I never remember it shutting of my wifi. I am telling you this never happened before IOS 6 where I need to leave it plugged in just to have my wifi during wake up.
GTR
I thought I believed my iPhone 4 with iOS5.0 would not disconnect during sleep mode. However, I was wrong. What I did was to ping the IP addresses on my iPhone 4 (iOS5) and iPhone 5 (iOS 6 then, and iOS6.0.1 now) when they were in sleep mode. Very true that there were timed-out on both devices. Once I woke them up, ping went thru. I did a scan on my home network using my iPad while the other 2 phones were in sleep mode, I was not able to see them.
I thought my iPhone4 did not disconnect too. But again, I think the reconnecting to wifi on iOS 5 is SO MUCH quicker than on iOS6 so user would think there was never a disconnect.

Wifi problem after.4.3 update on xperia z

Hi all,
After updating my Xperia Z (C6603) to build number 10.4.1.B.0.101 I've been having connection issues with every Wi-Fi network.
I've checked the forum but I only found problems about people having Wi-Fi issues with their smartwatch, I do not own a smart watch this is just a general networking issues.
Here's the problem in detail:
When having no Wi-Fi switched on while booting the phone the phone will start without any issues, I will receive my 3G/4G signal and I can browse, e-mail, everything.
Once I switch on Wi-Fi it will start connecting to previously stored Wi-Fi access points but will not connect. Eventually it says that there was a problem with connecting, even though this will take several minutes.
I can go into the Wi-Fi settings, select a different Wi-Fi network (if it is in range) and press connect, however the settings app will freeze at that point and eventually I'll get a notification that the settings app has stopped working.
I have found a "work-around": I switch the Wi-Fi to on, power off the phone and power on again. Now the Wi-Fi connection immediately powers on without an issue once the phone has completely booted, it also will connect to the default Wi-Fi connection that is in range. A different issue appears however once I move out of Wi-Fi range, it will no longer pick up my 3G/4G signal. It is also impossible to switch off Wi-Fi or switch Wi-Fi network connections without rebooting the phone.
As I said before this happened to me after updating to version 10.4.1.B.0.101 after having it received through OTA update. I do not have root access on my phone either so this can't be it.
Is there anyone experiencing the same issues? Is this somehow related to the issues people are experiencing with their smart watch connections (as seen in this topic: http://talk.sonymobile.com/t5/Software-Updates/wifi-problem-after-4-3-update-on-xperia-z/td-p/490591...
If there's anyone who is experiencing the same issues, or has found a fix for this I'd gladly hear from you.
Regards,
Danny
Sony Xperia Z
Modelnumber: C6603
Android version: 4.3
Kernal version: 3.4.0-ge09aff8
Build number: 10.4.1.B.0.101

I faced the same problem. So what u did now to connect your 3g or 4g. Did u tried kitkat update? Its works or not?

Wifi problems ipad 3rd and Time capsule 4th generation since iOS 8 upgrade

Does anyone have the same issue?... I have wifi problems betwen ipad 3rd generation and Time capsule 4th generation since iOS 8 upgrade. Solution: I must switch on/off airplane mode in order to start using Wifi...
I have the latest updates for all equipment and I don't have similar problems with my iphone, macbook or mini-ipad.

It works ... removing and reestablish the wifi connection works. Thanks ...

Email and big wifi problems.

Email and big wifi problems.
Why does it take 6 minutes to send a photo attachment when my iphone 4 will do it in 30 to 40 seconds ?
Why will my email account be recognised and log on only half the time?
Why does the wifi keep dropping out?
Why does the speed and signal vary when I'm sitting two feet away from by wifi router?
All settings in my phone have been reset twice as per advice from vodapone

Thanks very much, jjgraphics. I will grit my teeth and try India once more, as you suggest, and then get in touch with the moderators.
Karen.

If I install Yosemite and find that the wifi problems are too bad, can I go back to Mountain Lion?

Almost everything I do on my MacBookPro requires a steady wifi connection. I have been reading all the horror stories about the wifi problems with Yosemite. I would like to install Yosemite, but would like to be able to go back to Mountain Lion if the problems are as extreme as I have been hearing.
Details: My Mac is 3 years old (Apple Care ran out 2 days ago!). I recently upgraded from 4GB of ram to 16GB.
Router is a Linksys E4200.
I have an Iphone-4s
My husband has an older MacBook running Lion.
I connect to an Epson Artisan 835 with wifi via my router
We have no need to have the Apple devices communicate with each other.
I am currently running an appliance in Virtual Box. One reason I want to move to Yosemite is to be able to run it in VMware Fusion instead.
Thanks.

Hi there CarylLynne,
If you upgrade to Yosemite, you should be able to use the following article to revert to the previously installed OS using Time Machine, named:
OS X Yosemite: Revert to a previous OS X version
Thank you for using Apple Support Communities.
Take care,
Sterling

WAP551 Guest Wifi problem

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