WAP551 vlan and clustering slowness

Hello,
I see that the WAP371 has an issue with slowness while using vlan tagging. I am experiencing a similar issue with two 551s that are clustered using vlan tagging as well.
I see a new firmware has been released for the 551 (1.1.1.3 Dec 10 2014), however in the release notes there is no mention on fixing this issue in the release notes.
Is this a known issue with the 551?
Thank you,
Evan Schmitke.

My name Eric Moyers. I am an Engineer in the Small Business Support Center.
I am sorry to hear that you are experiencing this issue.
They actually have just reopened this bug that was mentioned and I know that they have a new beta firmware for the WAP371. I would suggest calling the Small Business Support Center and opening a case for your issue with the WAP551 as well. Make sure that they know that you did already try the newest firmware that is out and that it did not help. If you have copies from any testing that you did they may want to see that. If not then they may ask to to reinstall the firmware and test again.
Be understanding, it is not that they don't trust or believe. I t is that in order to escalate this to the next level there are certain steps and procedures that they have to document and show that was completed in order to progress the case to the next level.
Please call our support center and open a case so that one of our engineers can work directly with you.
http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Eric Moyers
.:|:.:|:. CISCO | Cisco Presales Technical Support | Wireless Subject Matter Expert
Please rate helpful Posts and Let others know when your Question has been answered.

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Oracle RAC Interconnect, PowerVM VLANs, and the Limit of 20

Hello,
Our company has a requirement to build a multitude of Oracle RAC clusters on AIX using Power VM on 770s and 795 hardware.
We presently have 802.1q trunking configured on our Virtual I/O Servers, and have currently consumed 12 of 20 allowed VLANs for a virtual ethernet adapter. We have read the Oracle RAC FAQ on Oracle Metalink and it seems to otherwise discourage the use of sharing these interconnect VLANs between different clusters. This puts us in a scalability bind; IBM limits VLANs to 20 and Oracle says there is a one-to-one relationship between VLANs and subnets and RAC clusters. We must assume we have a fixed number of network interfaces available and that we absolutely have to leverage virtualized network hardware in order to build these environments. "add more network adapters to VIO" isn't an acceptable solution for us.
Does anyone know if Oracle can afford any flexibility which would allow us to host multiple Oracle RAC interconnects on the same 802.1q trunk VLAN? We will independently guarantee the bandwidth, latency, and redundancy requirements are met for proper Oracle RAC performance, however we don't want a design "flaw" to cause us supportability issues in the future.
We'd like it very much if we could have a bunch of two-node clusters all sharing the same private interconnect. For example:
Cluster 1, node 1: 192.168.16.2 / 255.255.255.0 / VLAN 16
Cluster 1, node 2: 192.168.16.3 / 255.255.255.0 / VLAN 16
Cluster 2, node 1: 192.168.16.4 / 255.255.255.0 / VLAN 16
Cluster 2, node 2: 192.168.16.5 / 255.255.255.0 / VLAN 16
Cluster 3, node 1: 192.168.16.6 / 255.255.255.0 / VLAN 16
Cluster 3, node 2: 192.168.16.7 / 255.255.255.0 / VLAN 16
Cluster 4, node 1: 192.168.16.8 / 255.255.255.0 / VLAN 16
Cluster 4, node 2: 192.168.16.9 / 255.255.255.0 / VLAN 16
etc.
Whereas the concern is that Oracle Corp will only support us if we do this:
Cluster 1, node 1: 192.168.16.2 / 255.255.255.0 / VLAN 16
Cluster 1, node 2: 192.168.16.3 / 255.255.255.0 / VLAN 16
Cluster 2, node 1: 192.168.17.2 / 255.255.255.0 / VLAN 17
Cluster 2, node 2: 192.168.17.3 / 255.255.255.0 / VLAN 17
Cluster 3, node 1: 192.168.18.2 / 255.255.255.0 / VLAN 18
Cluster 3, node 2: 192.168.18.3 / 255.255.255.0 / VLAN 18
Cluster 4, node 1: 192.168.19.2 / 255.255.255.0 / VLAN 19
Cluster 4, node 2: 192.168.19.3 / 255.255.255.0 / VLAN 19
Which eats one VLAN per RAC cluster.

Thank you for your answer!!
I think I roughly understand the argument behind a 2-node RAC and a 3-node or greater RAC. We, unfortunately, were provided with two physical pieces of hardware to virtualize to support production (and two more to support non-production) and as a result we really have no place to host a third RAC node without placing it within the same "failure domain" (I hate that term) as one of the other nodes.
My role is primarily as a system engineer, and, generally speaking, our main goals are eliminating single points of failure. We may be misusing 2-node RACs to eliminate single points of failure since it seems to violate the real intentions behind RAC, which is used more appropriately to scale wide to many nodes. Unfortunately, we've scaled out to only two nodes, and opted to scale these two nodes up, making them huge with many CPUs and lots of memory.
Other options, notably the active-passive failover cluster we have in HACMP or PowerHA on the AIX / IBM Power platform is unattractive as the standby node drives no resources yet must consume CPU and memory resources so that it is prepared for a failover of the primary node. We use HACMP / PowerHA with Oracle and it works nice, however Oracle RAC, even in a two-node configuration, drives load on both nodes unlike with an active-passive clustering technology.
All that aside, I am posing the question to both IBM, our Oracle DBAs (whom will ask Oracle Support). Typically the answers we get vary widely depending on the experience and skill level of the support personnel we get on both the Oracle and IBM sides... so on a suggestion from a colleague (Hi Kevin!) I posted here. I'm concerned that the answer from Oracle Support will unthinkingly be "you can't do that, my script says to tell you the absolute most rigid interpretation of the support document" while all the time the same document talks of the use of NFS and/or iSCSI storage eye roll
We have a massive deployment of Oracle EBS and honestly the interconnect doesn't even touch 100mbit speeds even though the configuration has been checked multiple times by Oracle and IBM and with the knowledge that Oracle EBS is supposed to heavily leverage RAC. I haven't met a single person who doesn't look at our environment and suggest jumbo frames. It's a joke at this point... comments like "OMG YOU DON'T HAVE JUMBO FRAMES" and/or "OMG YOU'RE NOT USING INFINIBAND WHATTA NOOB" are commonplace when new DBAs are hired. I maintain that the utilization numbers don't support this.
I can tell you that we have 8Gb fiber channel storage and 10Gb network connectivity. I would probably assume that there were a bottleneck in the storage infrastructure first. But alas, I digress.
Mainly I'm looking for a real-world answer to this question. Aside from violating every last recommendation and making oracle support folk gently weep at the suggestion, are there any issues with sharing interconnects between RAC environments that will prevent it's functionality and/or reduce it's stability?
We have rapid spanning tree configured, as far as I know, and our network folks have tuned the timers razor thin. We have Nexus 5k and Nexus 7k network infrastructure. The typical issues you'd fine with standard spanning tree really don't affect us because our network people are just that damn good.

Why does my iPhoto open and run slow since upgrading to OSX 10.8.5

Why does my iPhoto open and run slow since upgrading to OSX 10.8.5? I have an Imac - Intel 2.5 GHz quad core I5 - with 20 GB of memory. Before the upgrade it was much faster.

Why does my iPhoto open and run slow since upgrading to OSX 10.8.5? I have an Imac - Intel 2.5 GHz quad core I5 - with 20 GB of memory. Before the upgrade it was much faster.

E-mail forwards and downloads flicker and are slow to download

Never had this problems until last night after I downloaded 4.ob12. When downloads are moved to either side for visibility, it returns to original position and the e-mail also flickers off and on--very disconcerting.
I've also had problems when I delete e-mail. Rather than going back to the Inbox, it returns to the delete folder sometimes.
I mainly chose 4.ob12 so I could add frequent downloads in the upper status bar, however I now learn that they are not available in 4.ob 12

I tried the sync fix but it did not have any impact on the problem. Still struggling with freezing mail and very slow downloads. Mail coming in at about 4 kb/sec when I have a broadband connection capable of about 1 Mb/sec.
I assume you were referring to running sync from .Mac in "System Preferences". I ran sync and left it to Synchronize with .Mac - Automatically.
Any other thoughts?
Regards
Robert

Hi from the last two days my iphone have very slow to open the apps and very slow when i check the notification window , it taking too much time to open when i tap to down . help me to resolve the issue.

Hi, from the last two days my iphone( iphone 4 with ios 5) have very slow to open the apps and very slow when i check the notification window , it taking too much time to open when i tap to down . help me to resolve the issue.

The Basic Troubleshooting Steps are:
Restart... Reset... Restore...
iPhone Reset
http://support.apple.com/kb/ht1430
Try this First... You will Not Lose Any Data...
Turn the Phone Off...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

What's the easiest way to create a new VLAN and then move all existing devices to it?

One of our locations was implemented using VLAN1 as the main (native) VLAN. My goal is to create a new sub-interface on the router and then move all the existing switches (all Layer 2) into the new VLAN, without disrupting the network (and remotely). I am trying to determine the best way to proceed. Thanks.

I wanted to shed a little more light on the situation. The "new" VLAN has actually been in existence since the network was initially setup. The network runs VTP and the new VLAN already has an interface on the router and already shows up on all the switches when you do a "sh vlan" command. We have about 10 VLANs in all. In reality, I am simply trying to migrate about 8 switches from VLAN1 (which they never should have been on) to the new VLAN. I know that I need to create an interface for the new VLAN on each of the switches and then swap the management IP to that interface. If I could connectly directly into each switch via the console port, this would be a simple task. However, the switches are in extremely remote locations with special circumstances, thus I have no physical access to them. This fact has me a little reluctant to making the changes, as we can't afford any mistakes that would potentially cause network downtime. I am looking for some guidance on exactly the steps to take to achieve my goal. Let's call the new vlan, VLAN2. During testing, I logged into a local switch that was on VLAN1 (that's where it had it's management address). It did have VLAN2-VLAN10 as well, via VTP. I created an interface for VLAN3 on the switch and then accessed it via VLAN3 to swap the main management interface from VLAN1 to VLAN2. The changes took, but I couldn't access it via VLAN2. I am assuming this is because the router still has VLAN1 listed as the native vlan and the VLAN2 IP address is still assigned to VLAN1 on the router. What would be the best way for me to make the required changes on the 8 switches that need swapped, without losing remote access? It wouldn't hurt if the network went down for 5 minutes or less, but we can't have a big outage. Thanks.

My external hard drive goes in to constant access mode and really slows down my computer

I'm using an external hard drive for time machine. After working for an hour or so the drive goes into a constant access mode and realy slows down my IMac. I look at activity monitor and everything looks good, no high CPU usage or memory issues. The only fix is to use the power button to shut down my IMac. After restart it works fine for a while.
If I turn off time machine the problem seems to not happen. I tried disk utility on the external hard drive and it says the dirve is fine. I change out external drives and the problem still occures. Any thoughts?

I didn't realize my profile stated otherwise.
Please check near the bottom of your original post above to see OS X (10.7.2). You might want to update that to avoid confusion and save some time in the future.
OK, please take a deep breath.
Apple does not officially support Time Machine backups to a drive at the USB port of the AirPort Extreme....likely because it is not reliable. You might want to review this Apple Support document to confirm:
http://support.apple.com/kb/HT2038
So, we are not going to be able to provide you with much assistance on that issue.
Some users seem to be able to make this work....some have some problems....and some (like me) who have tried this have nothing but problems.
Sorry, I can't help on this one, but maybe another user who has had better luck will post to provide his secrets.
The iTunes and iPhoto libraries and files are my only copies now. I moved everything from my Macbook to the external then deleted the originals.
Not sure if you have thought about this.
If you deleted the "originals", then your only copy of your data is on one hard drive. You have no backups if the drive has a problem.
A minimum backup plan would be to have a copy of important data on two different drives. When....not if...one drive fails, you have the data on the "other" drive.
You have no "other" drive according to the information that you have provided.
Further.....Time Machine backs up the changes on your Mac. At some point....you cannot know when.....Time Machine will pick up the change on your Mac and delete the iTunes and iPhoto data from your Time Machine backups.
The files might stay there a few months, or even longer. But, I have seen instances where the files were deleted within a week or two.
So my advice would be to only delete data from your Mac that you can afford to lose.

NEED HELP PLEASE Setting up 2 VLANS and a redundant WAN connection

I have a remote branch office which is actually a huge bar/lounge. The bar wants to enable patrons to access the Internet with their wireless laptops. I want to prevent those patrons from accessing our private network, and also prevent them from traversing our static VPN tunnel back to HQ.
The bar processes all credit cards via the T1 connection, and this has caused us to lose money every time the T1 goes down while we're open, since there is no WAN redundancy right now.
Here is my current hardware configuration:
1) one PIX 501 50-user 3des.
2.) two Dell 3024
3.) one Aironet 1100(g) AP.
Current LAN Network: 10.35.35.0
(internal employees only, static VPN tunneled to remote HQ network)
Current Wireless SSID's:
SSID1=PRIVATESSID
SSID2=PUBLICSSID (not currently in use, waiting to figure this out)
Current WAN: one T1 connection.
WHAT I WOULD LIKE TO DO AND NEED HELP FIGURING OUT:
#1a) I want to create two separate VLAN's that are able to share the WAN connection, but not be able to "see" each other.
#1b) These VLAN's would be mapped to their respective SSID's on the AP (PRIVATESSID>10.35.35.0 and PUBLICSSID>192.168.1.0).
#1c) The 192.168.1.0 network should not be able to traverse the static tunnel between the branch site and HQ.
#2) I would like to install a backup WAN connection such as a modem 56k dial-up to an ISP or a cable modem to an ISP. In case the primary T1 goes down, I would like the router to automatically dial out over the modem conection and route all Internet bound traffic over that backup WAN connection, until the primary comes back online.
Question 1:
I'm assuming I need a router to do the intervlan routing. Could this router also do the on-demand WAN backup dialing to an ISP via analog modem?
What IOS version and flavor (IP base, IP+, etc.) would I need? What is the cheapest router I can do all that with (i.e. 2620/2621/1720/3600 series)? What WIC's or NM's would I need?
Question Two:
I would like to prioritize PRIVATESSID's traffic over PUBLICSSID's traffic, which I know I can do on the access point. Can I do this on the router so that any 10.35.35.0 traffic takes priority over any 192.168.1.0 traffic?
Question Three
If the primary T1 WAN connection goes down, I don't want the router to re-route the 192.168.1.0 traffic over the backup 56k dial-up WAN connection. That traffic can wait until the T1 comes back up.
Any help you can provide would be very much appreciated.

Assuming your access points can place SSID into separate vlans and support 802.1q trunks then I can attempt to answer your questions. There are seperate secuity issues with both SSID for protection and VLANs for seperation but in your case in may be minimal.
q1
Any cisco router that will run 802.1q trunking will work. Since you are looking at older routers you will need IP+ to get it. Even 2610's will support 802.1q on their 10m ethernet at the correct code level but 10m and 802.1q is sorta nonstandard. Since your backup is only 56k you can use the internal modem port as a dial backup. A wic-2a/s will also work if you prefer not to use the modem port. You will need some wic to run your t1 line. If you are planning to leave the t1 on another router it makes the next 2 questions much harder.
q2
This is fairly simple and depends on your ios level. "priority queing" is supported on even the older software. I assume you do not control the far end of the t1 line since it sounds as if this goes to a ISP.
You will need to have them do the QoS since most issues with the internet are inbound and not outbound. You can only control outbound traffic.
q3
If the T1 is on the same router then this is fairly simple. You can just put a floating static default route in that will cause the dialer to come up if the the t1 goes down. There is no easy way to protect against the line being up but no traffic passing. This is also why it would be best to have the t1 on the same router. If its not you will need to get very creative to solve this. You could build a GRE tunnel to a remote location and montior the tunnel or run a routing protcol over the tunnel. In the newest software you could use SAA and policy routing to force the traffic over the dialer but the router must support ios 12.4.
3a. You mentioned a cable modem as a backup. That can be much easier sometimes since it is all routing and no dialer interfaces with nasty modem issues. This does not make the issue of the t1 not on the same router easier.

Error code: MobileMe Services has encountered a problem and needs to close - I get this message everytime i open Outlook and it slows down opening? This problem started when itunes updated

Error code: MobileMe Services has encountered a problem and needs to close
I get this mesage everytime i open Outlook and it slows down opening. This problem started when itunes updated. What do I do to solve this?

Hi turingtest2 (you pass, BTW): Thanks for the speedy reply. MobileMe doesn't appear in the list of programs which can be uninstalled. I tried the link you suggest: http://support.microsoft.com/mats/Program_Install_and_Uninstall but when I tried to "Run Now", I get the error message: " Troubleshooting cannot continue because an error has occurred... etc.... [code 80072F8F]" So googled this error & found a tool called (80072f8f) Repair Tool - I'm leery to download yet more stuff from non-microsoft sites -- any recommendations?

So, my ipod touch is running 5.1.1 and is slow and sometimes unresponsive. According to Apple it will not update to iOS 6. It is a 32GB, 3rd Generation. I want the new features but it's making me mad. I do not want to jailbreak. HELP?!

So, my IPod touch is running 5.1.1 and is slow and sometimes unresponsive. According to Apple it will not update to iOS 6. It is a 32GB, 3rd Generation. I want the new features but it's making me mad. I do not want to jailbreak. As this would void my device from Apple. I love the features iOS 6 has to offer but I don't want to put out anymore money. IPods are expensive enough, Should I use blobs? Or would that make my device worse. Plus I do not want to pay $20.00 for a chat and have to wait all day to someone who I can't understand on the telephone. someone help me please.

For the slowness:
Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
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- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

My Macbook Pro (early 2011) has 4 gig of memory and is using all of it and running slow.

My (early 2011) MacBook Pro has 4 gig of memory and is using all of it and running slow. I am planning to double memory, but any ideas about why it's using all that memory? (Yosemite 10.10.2).

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
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from the log list on the left. If you don't see that list, select
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from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

My 24" IMac is slow and getting slower and over heats

24" IMac 2.8Ghz, 4G of Ram 320G Intel HD O/S Mavericks 10.9.5
Computer is slow and getting slower.
Seems to overheat and freeze when processing video
Sepearte issue blue tooth not working Computer says now hardware

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Report generated 7 October 2014 3:14:24 pm AEDT
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iMac Intel Core 2 Duo (aluminum enclosure) (Early 2008)
iMac - model: iMac8,1
1 2.8 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information: ?
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1920 x 1200
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OS X 10.9.5 (13F34) - Uptime: 0 days 1:3:9
Disk Information: ?
WDC WD3200AAJS-40VWA1 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (179.11 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information: ?
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple, Inc Apple Keyboard
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
[not loaded] com.microsoft.driver.MicrosoftMouse (7.0.0) Support
[not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (7.0.0) Support
[not loaded] com.microsoft.driver.MicrosoftMouseUSB (7.0.0) Support
[not loaded] com.wdc.driver.1394HP (1.0.9) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
Startup Items: ?
EyeConnect: Path: /Library/StartupItems/EyeConnect
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[running] com.wdc.SmartwareDriveService.plist Support
[running] com.wdc.WDSmartWareService.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.divx.agent.postinstall.plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ?
iTunesHelper
AdobeResourceSynchronizer
Skype
EyeTV Helper
MicrosoftMouseHelper
Dropbox
WDQuickView
Internet Plug-ins: ?
Google Earth Web Plug-in: Version: 5.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
OfficeLiveBrowserPlugin: Version: 12.3.3 Support
OVSHelper: Version: 1.1 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.1 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.12 Support
EPPEX Plugin: Version: 10.0 Support
Safari Extensions: ?
DivXHTML5
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
DivX Support
Flash Player Support
Flip4Mac WMV Support
Microsoft Mouse Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Time Machine not configured!
Top Processes by CPU: ?
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      0% aosnotifyd
Top Processes by Memory: ?
221 MB Safari
147 MB com.apple.IconServicesAgent
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135 MB com.apple.WebKit.Plugin.64
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604 MB Free RAM
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Setting Up VLAN and QoS for VOIP on SG200-18

We recently purchased the SG200-18 smart switch to replace a Netgear unmanaged switch. We're moving our phone service to VOIP through our local ISP as well.
I've currently got the VOIP phone plugged into Port 17 on the SG200-18 (it's a Grandstream cordless VOIP phone).
I want to put the VOIP phone on a separate VLAN from the rest of the network and optimize the QoS settings so that the VOIP phone has exceptional audio quality even during intense network traffic.
Here's my questions:
1. Do I need to adjust anything on the type of port for Port 17 (since it looks like some form of Combo port)?
2. How do I go about isolating the VOIP phone on it's own VLAN (I'm seeing VLAN and Voice VLAN settings, not sure which one to use; I tried setting a VLAN and broke Internet connectivity to the phone until I went in and removed it)?
3. Do I need to adjust any QoS settings on the switch to better optimize the VOIP phone?
A couple of additional questions about the GS200-18 in general:
1. Do I need to adjust any of the System Time Settings on the switch? I'm in Central Time.
2. Do I need to adjust any of the Green Ethernet/Energy Saving settings or should I stick with the defaults?
Also, a couple of "getting started" side questions to Cisco:
1. I've registered a My Cisco account. What do I need to do to register my switch with Cisco and associate it with my My Cisco account?
2. What are the benefits of taking out a Cisco Small Business Support Contract, and about how much would it cost on the SG200-18 (I ordered it from Provantage)? I'm curious to see if it's worth the money.
Here's my "specs":
Switch: SG200-18
VOIP phone: Grandstream DP715 and 710 expandable handsets
Plugged into: Port 17 on the SG200-18
ISP: Local ISP (Direclynx)
Connection type: 3M down/500k up DSL, moving to a wireless connection coming up which will give us faster speeds
VOIP backend provider: VOIP Innovations
Router: Apple Airport Extreme AC model (I run all Macs and iOS devices and OS X Server on the network, so using the Apple router makes setup easier, since it doesn't QoS, trying to QoS and VLAN at the switch level)
Thanks everyone!

Hello,
Lots of different questions here so I'll try to make sure I don't miss anything.
1. Do I need to adjust anything on the type of port for Port 17 (since it looks like some form of Combo port)?
The way the combo ports work is you can either use the SFP slot for a fiber connection or the copper ethernet port, but not both at the same time. Other then that they just function as normal network ports.
2. How do I go about isolating the VOIP phone on it's own VLAN (I'm seeing VLAN and Voice VLAN settings, not sure which one to use; I tried setting a VLAN and broke Internet connectivity to the phone until I went in and removed it)?
It sounds like you created the VLAN correctly and assigned the phone, however there wasn't anything doing any routing for that VLAN. You would need to have a VLAN capable router or a layer 3 switch so that something would act as the default gateway for the voice VLAN and route the traffic for you. Since there was nothing like this your phone lost it's connectivity to the internet when you placed it in the new VLAN. I don't think the Airport is VLAN capable, but we will come back to that.
3. Do I need to adjust any QoS settings on the switch to better optimize the VOIP phone?
Once you have a seperate VLAN setup for the phone properly you only have to tell the switch what your Auto Voice VLAN is going to be and it will automatically apply recommended QoS settings for the Voice VLAN and prioritize the voice traffic. There are ways to do this manually and even with the phone in the same VLAN however the are considerably more complicated.
1. Do I need to adjust any of the System Time Settings on the switch? I'm in Central Time.
The system time isn't always very important. You can set the correct time zone, however you should know the switch does not have a battery in it to keep track of time, so if/when it reboots or loses power the clock will reset. If you would like the switch to maintain accurate time you should setup an NTP server so the time is automatically updated from the internet. The switch will keep your timezone settings once you save them. Time is mostly important for logging and things like that, so you can configure it if you like but it is not necessary.
2. Do I need to adjust any of the Green Ethernet/Energy Saving settings or should I stick with the defaults?
Green ethernet simply reduces the power usage of the switch slightly, so unless you are having odd issues where ports are disconnecting, I would just leave them at the defaults.
1. I've registered a My Cisco account. What do I need to do to register my switch with Cisco and associate it with my My Cisco account?
There isn't really a way to associate your Small Business devices with your Cisco account. If you ever call in for technical support we will use your Cisco account and your serial number to create a support case, but even then they aren't linked together. If you decide to buy a support contract, that will be linked to your switch's S/N and your Cisco ID, so in a way that would associate them together. Devices being associated with Cisco accounts is something more common with Enterprise equipment, and mainly has to do with technical support cases.
2. What are the benefits of taking out a Cisco Small Business Support Contract, and about how much would it cost on the SG200-18 (I ordered it from Provantage)? I'm curious to see if it's worth the money.
There are a few advantages to a Support Contact. Your switch comes with a Limited Lifetime warranty that includes 1 year of technical support and return to factory hardware. With a service contract you get 3 years of technical support and next business day Advanced Replacement of the switch if it need to be replaced. I just did a quick google search, and it looks like a contract (part #CON-SBS-SVC2) costs about $50.
So there are a few other things to consider however.
As a frame of reference the average VOIP call uses about 64 - 128 kbps max.
Since you don't have a VLAN capable router or a layer 3 switch, a separate voice VLAN may not be an option. You also mention that the Apple Airport does not do QoS, meaning we will only be prioritizing the voice traffic while it is on the switch. When it is passed off to the Airport to be routed out to the internet all of the QoS settings will be lost, and normal network traffic will get the same priority as voice, since that is all up to the Airport.
With one phone the hassle of getting more equipment and setting up advanced QoS isn't really worth it, especially if the link to the internet isn't going to be participating in QoS.
One last thing I wanted to mention is you are switching to a wireless internet connection. I would ask them how their latency and jitter is, as these two network statistics greatly effect voice quality, and usually wireless performs worse when it comes to voice traffic.
I hope this information helps, if you have any more questions just let me know.
Thank you for choosing Cisco,
Christopher Ebert - Network Support Engineer
Cisco Small Business Support Center

Wifi unstable and extremely slow on my Aspire V Nitro VN7-591G-7.

Hi again ! My previous problem is now solved. But now I have issues with my wifi. The wifi works perfectly on other devices but on my Aspire V Nitro VN7-591G-7, it's just impossible to do anything on the internet... I've read it's a common problem and there are solutions. What steps should I follow in order to solve this ? I'm running Windows 8.1 by the way. I really like the performances of this computer so I wish to get rid of this stupid problem ! Thank you very much.

Can you describe "unstable and extremely slow" in more detail. Are you connected to the 5 GHz band of your wireless router or are you connected to the 2.4 GHz band? Are you having problems with all websites or just a few? Which web browser are you using? IE or chrome or firefox? What is the model # of your wireless router? Is your wireless router supplied by your ISP? Or did you buy it retail? What BIOS version is currently installed on you laptop? What BIOS version is designated as the latest version on Acer's website? Does the problem occur when you use other people's wifi such as a friend, relative or neighbor? Have you tested it somewhere besides your home? Does Acer's website list an updated wireless driver for your computer? http://us.acer.com/ac/en/US/content/drivers

My ipad 3rd gen is on ios 7.0.4 and its slow as ****....how do i fix this?

My ipad 3rd gen is on ios 7.0.4 and its slow as ****....how do i fix this?also there these apple people are not upto releasing ios 7.1 soon...i ve seriously lost all my fun in using this ipad.....what should I do?its lagging a lot...thanks in advance.Sorry for my English....

Hi Chinmaypaseband,
Welcome to the Support Communities!
iOS 7.1 was released on March 10. Here is some information about it:
iOS 7.1
http://support.apple.com/kb/DL1732
For general Wi-Fi troubleshooting, try the steps in this article:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628?viewlocale=en_US
Cheers,
- Judy

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