Warning: Don't download itunes 6.0.2 - causes itunes to not recognize ipod!

... please make apple aware of problem!!!!!!

Has it been determined that it was the iTunes update?
I continue to learn the lesson.. back up, back up, back up...
I've restored my ipod, lost all the cd's I ripped to itunes/ipod (and of course deleted from my itunes) - so I know what I'll be doing this weekend if I can get this thing to remount and accept the update...

Similar Messages

ITunes is very slow to open - does not recognize iPod Touch

I'm running on Windows 7 and iTunes is the only program that I am experiencing any problems with. Outside of iTunes, everything operates optimally. I'm going to run AV and AM software tomorrow to see if I'm infected but I doubt that is the case here.
List of Apple-published software on the computer
- Mobile Device Support
- Bonjour
- Application Support
- Software Update
- iTunes
Other software that may affect iTunes
- Last.fm Scrobbler
I only have some 4,000 songs in the library and by default, it opens up in the list view. I have tried opening it in safe mode but to no avail, I experienced the same thing. It pretty much takes 3-5 minutes to get past this white screen and see the list view and it doesn't recognize my devices when I plug them in - only recognized by Windows.
Any idea as to what may be the cause here?

Hello there, kevincares.
Sounds like you've done some great troubleshooting to start. The following Knowledge Base article provides some additional steps to look over:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
If the issue persists with the unrecognized device, this article can prove useful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Itunes 10.7 for Windows 7 does not recognize iPod touch 4g

Anyone having the same problem? I have uninstalled and reinstalled several times and still no iPod recognition by iTunes. Although my computer recognizes it as a camera.iTunes says no program is assciated with difxinst64.exe
Has anyone run into this before?
Thanks, Mike

I have the same problem a long time ago.try to change to other usb port and iTunes have a tool to detect the problem go to Help->LaunchDiagnostic. in iTunes this must send you a message with the error or try to close the "difxinst64.exe" service in "task manger"

Upgraded to iTunes 8.1.1 and now iTunes does not recognize iPod

I recently upgraded to iTunes 8.1.1 and now iTunes does not recognize iPod. The iPod says "Do Not Disconnect" but the device is not listed in iTunes so it will not sync.

Hey, we are having exactly the same problem! My old ipod died a slow death so I bought a new nano 16gb 4th gen and I can't use it as itunes isn't recognising any ipod being plugged into it. I've been through the whole support database and every USB port is working on the laptop, so I know the computer is recognising its there its just itunes itself - even removed and downloaded it again but no change! If anybody has any ideas what is going on please let me know!!!!

TS1369 After updating iTunes this week Windows 8 recognizes the iPod but does not offer an option to open with iTunes. iTunes does not recognize iPod Touch. Have followed all the steps but without success. Is there a solution with iTunes?

After updating iTunes this week Windows 8 recognizes the iPod but does not offer an option to open with iTunes. iTunes does not recognize iPod Touch. Have followed all the steps but without success. Is there a solution with iTunes?

I followed all the instructions on the suggested page. Many files in C:\Program Files\Common Files\Apple\ and C:\Program Files (x86)\Common Files\Apple\ could not be deleted. Message said ""Cannot delete files: It is being used by another person or program"' but could not find iPodService.exe in task manager (also, the "Cannont delete ... " did not mention iPodService.exe).
Deleted all that I could. Reinstalled iTunes. Still same result. iTunes and computer both recognize my old iPod. Only the computer recognizes iPod Touch.

Brand new Ipod touch bought yesterday - Screen is frozen with an itunes emblem and cable. Unable to refresh or restore ipod. Computer and itunes does not recognize ipod.

This is first Ipod for me - I have had less than one day. Screen is frozen with itunes emblem and cable. Unable to refresh/restore or do anything with ipod. I turn off/on and get the same frozen screen. My computer does not recognize ipod. Itunes does not recognize ipod so I cannot restore.... Should I take this ipod back and get a new one? Is this normal?

Before you can use the iPod you have to activate it by connecting it to a computer with iTunes. Try the following to get your computer to see the iPod so you can activate the iPod.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Downloading podcasts in the background causes iTunes to become unresponsive

This problem with iTunes downloading podcasts in the background is causing me fits in my well-behaved, rock-solid iMac environment.
Inevitably, while iTunes is automatically downloading one of my subscribed podcasts, iTunes will become unresponsive and freeze. This requires me to Force Quit iTunes, causing file system errors that need to be repaired with Disk Utility. The file system errors usually consist of these:
"Missing thread record"
"Incorrect number of thread records"
"Invalid volume file count"
"Missing directory record ID"
Luckily, Disk Utility can recover the damage without me losing any data. But it chaffs me to no end that I have to shut down my iMac, reboot with my SL DVD, dig up my wireless Mighty Mouse (since the SL DVD doesn't load drivers for my Magic Trackpad), repair my boot disk, reboot, then endure several minutes of "Checking the iTunes library" when I start up iTunes again. Not including the significant time it takes for me to re-establish my working environment.
The reason why I know it's a podcast that's causing the problem is that as soon as iTunes starts up, the podcast resumes downloading. I've never had iTunes freeze on me while downloading a podcast while I had iTunes in focus. This problem only occurs when iTunes is downloading a podcast in the background. I've checked the log, and the only messages I'm getting is from Automator saying that some actions are not compatible with my current version of iTunes.
This problem occurs with iTunes 10.0.1, but I've had it happen with iTunes 9.x . My iTunes library is on a Netgear ReadyNAS NV+, accessed by my iMac via 802.11n on my Airport Extreme.
Is anyone else experiencing freezes or beachballs when downloading podcasts? I'm about ready to shut off auto-download and just do it manually (in fact, I'm surprised that I haven't done this already ).

iTunes froze again while an podcast was being downloaded (in the Dock, the iTunes icon says "Force Quit"). I waited 10 minutes for iTunes to become responsive again, but it didn't. I tried Cmd-tab to the iTunes window, but it wouldn't come up. I was ready to Force Quit and repair my HD again, when I decided to try one more thing.
I used Expose to show all the open windows, then picked the frozen iTunes window. Doing this showed the window (why Cmd-tab wouldn't, I don't know), where it listed the partially downloaded podcast in the activity bar. I then went to get my SL DVD. When I got back, iTunes was unfrozen and the podcast download had completed!
I have no idea why the podcast wouldn't download while iTunes was hidden, and why Cmd-tab wouldn't restore the iTunes session to activity. But now I know that Expose can wake iTunes from the dead, preventing me from killing iTunes with the inevitable HD corruption.

HT1459 iTunes will not recognize iPod for syncing, downloading versions, etc?

I am attempting to connect/sync/download latest version of iTunes to my brand new iPod Touch, 4th generation. Nothing happens. It says I need to have 10.6.3 version or higher, but when I attempt to download to the iPod, it only downloads to my computer. I am connected via the USB cable, not via WiFi.

Well, it looks like the iPod will need to come back to factory settings none the less. Try doing this:
First, show "Hidden Files and Folders" (Open my computer, click on "Tools" then Folder options, click on the view tab, put the dot next to show hidden files and folders and apply, ok)
Then, Terminate ipodservice.exe and ituneshelper.exe (This is assuming iTunes launches)
Connect the ipod, wait for it to show in My Computer.
Double click on it and you will find an ipod control folder in here - Drag and drop this to the recycle bin, close and open iTunes....Let's see if the ipod will be recognized allowing you to restore it.

ITunes does not recognize iPod but computer does

I just bought an iPod and I can't get the iTunes to recognize the iPod, however, it appears in windows. When I open iTunes it says that I need to download the updater but I have already done that. I've read the support pages apple had provided and have done everything they have said to do but it still does not work.
I bought one a week before this and it worked but the battery did not last so I traded it in for this one. So I know my computer and iTunes is capable of working, just not the iPod.
If anyone has any reasons for this, please let me know. I would appreciate it greatly.

Welcome to Apple Discussions!
Have you seen this?
http://docs.info.apple.com/article.html?artnum=93716
Merry Christmas
btabz

Problem restoring my ipod. Itunes does not recognize ipod in recovery mode

The other day i decided to update the software of my Ipod touch to the latest version. The download went smoothly, later on while installing the new software an error message appear and the instalation was not completed.
Now my ipod is like a NEW ipod with the USB cable and the ITUNES logo on the screen. I tried restoring it but an error message appear 'error 1601'.
RIGHT NOW my computer and my itunes does not recognize my ipod. I think the ipod is in recovery mode.
PS: I already uninstall and install itunes.
Thanks in advance. I'm freaking out!!

Already done that. The USB port is 2.0 and is on the back of my computer and i am not using any dock or external hubs. The cable i am using is the one that came with my ipod when i bought it.
I connected the cable to ALL the USB ports just in case the one i was using was not working properly but the error continued. I also check that the USB ports are not protected (meaning the USB port is blocked and recognizes the ipod as a virus). I also deactivated the firewall just in case it was blocking itunes or the apple mobile device support.
I've done everything and i am freaking out!! Please help meeeeeeeeeeeeeee!!!! thanks anyway lllaass

ITunes and Windows will not recognize iPod Nano 3rd Generation

I've been on this ALL day. Neither Windows or iTunes will recognize iPod. I have uninstalled and re-installed iTunes.... I don't know how many times.
iPod is new. Was ok to sync music and photos last week.. but now nothing. Any ideas anybody... this is driving me nuts.
When plugging in iPod - it beeps and then right away says it is ok to disconnect and beeps again... and iPod goes on... and then charges up.
I was skeptical in buying an iPod for the kids... and now am disappointed. Please somebody... change my mind!!!!

I've been having a similar issue with my iPod. My iPod will not play songs. Basically, the song or podcast will appear on screen, but is stuck at 0:00 and will not play.
When I connected my iPod to my computer, it was not recognized by iTunes and it did not appear in My Computer. I checked the Windows Device Manager, and the device did appear there. Strangely enough, the device did appear in My Computer as a removable disk only after I closed out Device Manager. I'm wondering if I need to restore my iPod. How do I do so without iTunes?

Itunes 8.0 will not recognize ipod on new computer

Got a new computer and downloaded itunes 8.0 and itunes will not recognize my ipod classic. I was able to transfer old songs from old computer to the new one.

OK, that just changed where future music will be added.
You need to go back to the old PC and get the ITL file. Put it either on the new PC or the exHD. Press *and hold* the shift key while starting itunes and it should "see" all the music on your ex HD.
http://support.apple.com/kb/HT1660

When I try to click on a download link for a .pdf file Firefox does not recognize the MIME type and tries to download the file as "index.php"

When visiting a site I frequent I tried to download a linked .pdf file. Previously I've used Firefox 7.0.1 to download the link with no problem. Using Firefox 8 however I the browser does not recognize the .pdf link's mime type. Instead of recognizing the download link as a .pdf file Firefox 8 tries to download it as "index.php". Firefox 8 does this with .doc files and .txt files as well. When I downgrade to 7.0.1 again the problem disappears.

Hi hakmacpace,
I'd try starting Firefox in [[Safe Mode]]. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the [https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes Extensions and Themes troubleshooting guide ] and the [[Troubleshooting plugins]] article as well.
You could also try [https://support.mozilla.org/en-US/kb/Managing-profiles?s=create+a+new+profile&r=2&e=es&as=s#w_creating-a-profile Creating a new profile].
Hopefully this helps!

ITune 9.1.1 (12) does not recognize iPod Touch

I tried to add new music onto my iPod touch today, and found that iTunes did not recognize my iPod. I even used three different USB cords to connect. I cannot update to a new version of iTunes because my OS is so old (I am waiting for the summer 2011 release of Lion).
My iPod turns on when it is plugged in to my computer, but does not charge or initiate iTunes to open. It worked fine one month ago! What can I do to resolve this?

It says 9.1.1(11) -- and the update check says it's there are no updates for me.
Looking through the drivers that are associated with the iPod, I get:
\system32\drivers\WpdMtpDr.dll
\system32\drivers\WpdUSB.dll
\system32\drivers\WUDFRd.sys
\system32\WpdConns.dll
\system32\WpdMtp.dll
\system32\WpdMtpUS.dll
No USBaApl.sys at all.
An attempt to auto-update the driver and by manually pointing to the \system32\drivers\ directory yields:
Best driver already installed -- Digital Still Camera
Without an .inf file to easily associate to the iPod, it's hard to choose which of the device drivers to force the usbaaple.sys to the iPod -- I can't choose .sys files, only .infs.
Of the device types:
(Standard MTP-Compliant Device)
--Kodak DC4800 Zoom Digital Camera
--Kodak DC4800 Zoom Digital Camera
--Kodak Digital Camera
--Kodak Digital Camera
--MTP Device Version: 6.0.6000.16386 [6/21/2006]
--MTP Device Version: 6.0.6000.18000 [6/21/2006]
(Standard MTP-compliant devices)
--Digital Still Camera *What Vista thinks the iPod is
--Digital Still Camera
--MTP Device
--MTP Device
--MTP IP Device
--MTP IP Device
(Standard Windows Mobile device)
--Windows Mobile device
(WPD file system device)
--Microsoft WPD FileSystem Volume Driver
Outside of the Kodak drivers, I've no idea which one would be best suited for the iPod, and I suspect none of them will work. I should note, the iTunes did recognize the iPod at some point. Thankfully, I only sync'ed to the iPod instead of maintaining a portion of my library on the iPod Touch (I lost some tracks on an iPod Mini when slipped off the jack and hit the ground, crashing the hard drive); I don't have any photos or videos on it.

After install of itunes 7, does not recognize ipod

I recently updated itunes to 7, after the update itunes does not recognize my ipod. I am using windows xp with a 5th generation 30G video ipod, have followed the troubleshooting guide relating to this to no avail. have also gone through the 5 r's, with the exception of resetting since itunes doesn't recognize the ipod. Help, I can't sync my podcast!
PC Windows XP

Hey Chojnacki,
First download the new version of iTunes 7.0.1 from here: http://www.apple.com/itunes/download/
If the iPod is still missing from iTunes try this article: http://docs.info.apple.com/article.html?artnum=93716
Jason

Itunes will not open and does not recognize ipod, required itunes component is not installed 42404

Itunes was first getting required itunes component not installed. Click ok and could go to itunes. Determined itunes was not recognizing Ipod, computer does. Itunes diagnostics show problem Ipod not found. Now Itunes is not opening. Have installed Itunes again with repair option, then uninstall/install option.
Then manually unintalled Itunes, Quicktime, Apple Software Update, Apple Mobile Device Support, Bonjour, and Application Support. This is a Windows 7 Toshiba PC. Has anyone had this happen or have any ideas?

hi bummed! (you do realise that you're stuck with that alias for the forseeable future, don't you?)
B was asking another user if iTunes.exe was appearing and then disappearing in the Task Manager. I am having the oposite issue in that I cannot End Task in the Task Manager on iTunes.exe. What is up?
hmmm. if that's going on, then we'd better check up on these two possibilities first:
http://docs.info.apple.com/article.html?artnum=302775
http://docs.info.apple.com/article.html?artnum=302386
keep us posted.
love, b

Warning: Don't download itunes 6.0.2 - causes itunes to not recognize ipod!

Similar Messages

Maybe you are looking for