Warning icon when ordering photo book

Hi. I've received good advice before from this discussion board, so i'm hoping for some more again Anyway, I assembled a 100-page hard cover photo album and when i choose to buy the book, an warning icon popped up saying that 1 or more of the photos may not print out with good quality because of the style i chose. Now, I do have some very old black and white photos in this book, but i sent away a test book of some of them and they came back great. Since this will be a 140$ book, I want to make sure i'm not stuck with a book filled with low quality shots. What should I do in a case like this?
Jay

Do any of the photos have a yellow caution tag next to them? That's an indication that the resolution of the photos used is lower than Apple's recommended minimum. Are the B/W photos in the Grayscale format or jpg? If they are grayscale you should convert them to JPG, adjust the contrast and brightness as needed and try again. Usually B/W photos in grayscale show as negatives in iPhoto so that may not be the issue here. But check anyway.
OT

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Credit Card Charged Multiple Times When Ordering Photo Book

I had difficulty ordering a photo book. After reading through your support pages I figured out how to do it after trying 8 times - it kept crashing. Today, I look at my credit card statement and i've been charged 8 times even though it only went through the one time and I only have 1 confirmation number. What do I do? Who do I contact?

It's a waste of time contacting Apple in here as they do not read these forums or respond to questions.
You need to use the iPhoto support area, go here and select the country you are in :-
http://www.apple.com/support/photoservices/ww/
Then you should find a billing enquiries for like this (which is for the USA) :-
http://www.apple.com/support/photoservices/billing_inquiries/
Scroll to the bottom and enter the details of your issue.
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Phone number not accepted when ordering photo book

Hello
I'm trying to order a photo book but I keep getting an error message saying my phone number is not correct and should be in the following lay-out " 0000 AA".
Others in this community already suggested that I should login to my account and re-enter all information. I did... without any result.
Can anybody help?
Mark

If you have re-entered (not just verified) all of your information in your Apple store account and have one click ordering is on then the next step is to contact Apple
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HT204364 Help on Ordering Photo Book

I submitted a 62 page photo book for publication and after paying and, thereafter, gathering done, the order seems to get stuck in download at about the 1/2 way mark (according to Apple's completion bar graph; I know not necessarily accurate). Left it going 2x overnight and still stuck in the morning. Checked for updates to software. Turned compueter off and tried again. My internet speed is good. I have ordered photo books in past and orders were completed without a problem. Thoughts?
By the way, it seems ridiculous that I can't ask Apple these questions for free when I am spending money to purchase products from them (I have three books for holidays lined up). Is there a way when the problem is a purchase problem and not a computer problem?

Here are a some other tricks that helped users get their books ordered. Maybe one will work for you:
First:
crowland1066
Re: book upload fails
Nov 30, 2013 3:02 PM (in response to pablo123)
Just got off the phone with apple support. If the photo book completes the assembly process but fails during the upload process the problem is in their overloaded servers.They just started a free shipping promotion for the holidays which has increased the traffic dramatically. I bought a calendar a week ago and it went right through. I'm going to try again during less peak times.
Next:
Here's a fix that worked for some users:
Make sure this checkbox is checked in the System/Sharing preference pane:
If it is, uncheck it and then recheck and try ordering again.
And lastly:
Quit iPhoto.
From the Finder menu bar, choose Go > Utilities to access your Utilities folder (or press Shift-Command-U).
In your Utilities folder, open Keychain Access.
Find the "NetServices" entry in your Keychain Access window.
Select the "NetServices" entry and press the delete key.
Reopen iPhoto and attempt to place your order again.
You should be prompted to enter your account information if you deleted the Keychain entry successfully.
After entering your account information, you should be able to complete your order.
Happy Holidays

IPhoto '11 quits unexpectedly when ordering a book, gets about 2 pages loaded and then quits.

IPhoto '11 quits unexpectedly when I place an order for a book. After about 2 pages are uploaded or processed (the first step) iPhoto quits. Software is up to date and I have ordered books before in earlier versions of iPhoto. This is the first order in iPhoto '11.
iPhoto has quit unexpectedly before but this is consistent when ordering a book.

I have the exact same problem. If you try to "export as PDF" the same thing happens even with a new book project with no text and no photos. (You can make a PDF via the print command but that doesn't help much when ordering a book.)
I deleted the iPhoto plist, did a restart, checked for bad fonts, checked and rebuilt the iPhoto library, tried signing in as a different user, checked for updates, repaired permissions, all to no avail. (I don't have any third party iPhoto plug-ins.)
I happened to have another hard drive with a fresh OS on it - I installed iLife on it, did a software update. I opened iPhoto and picked my existing library and everything worked with out an issue and I was able to order my book.
I assume that there is a software conflict in my system, I just don't have an idea what it could be.
I think I'll wait for 10.7 and get a new hard drive and get a fresh start - unless someone can come up with a solution...

I have a 10.8.5 and need iphoto 9.whatever to order photo books but can't upgrade iphoto or the os unless I get a new computer is there a work around?

I have a 10.8.5 and need iphoto 9.whatever to order photo books but can't upgrade iphoto or the os unless I get a new computer is there a work around?
Thanks John
<Email Edited By Host>

Mac OS X does not offer a Clean install option. If by clean install you mean erasing the system, that is not recommended unless:
1. You bought a used/refurbished Mac and there is software on it without any accompanying discs, and it is older than July 20, 2011 in model release:
https://discussions.apple.com/docs/DOC-6413
Or if it is at or newer, then erase it if it has applications installed that would not have been prebundled with it and you have no CDs for those applications.
You don't want someone else's software keys, or accounts, or to be running unlicensed software. At and newer Macs offer a built-in internet restore for their software with a command-R boot that lets you erase the system with Disk Utility, and then install from the internet the latest operating system.
2. You have a hardware issue and want to eliminate possible software issues as the cause when troubleshooting a problem all at once.
Issues affecting a new install have to be isolated before you attempt it. Unless you know it is software or hardware, erasing may only mask other problems.

IPhoto freezes when ordering photo

As of today - 29 May 2012, iPhoto freezes when ordering photo prints with the message..
'There was a problem communicating with the Apple Online Store. Please try again.'
I had to 'Force quit' iPhoto to continue.
OK, so maybe the store is down but surely that should not affect the software on both of my computers?
Andy Forrest

It's OK now - I see the store is open again - but it does seem odd that lack of store makes te application freeze solid!

When buying photo book operation stops at processing stage with msg unable to connect try again

Help please When buying photo book operation stops at processing stage with msg..unable to connect...try again...been trying again over 2 days. any sugestions appreciated

I (quite honestly) am one of those folks that generally do not read the KB articles associated with a patch or UR or SP - as you don't expect details like have been put into this particular one.
But as Kristian pointed out - within that KB article is the SQL script that modifies / updates this SQL Stored Procedure.
http://blogs.technet.com/b/scvmm/archive/2014/01/29/how-to-update-scvmm-2012-r2-to-update-rollup-1.aspx
Needless to say, the feedback was given to MSFT that folks would overlook that this SQL script needed to be run. So we are just trying to help out.
Brian Ehlert
http://ITProctology.blogspot.com
Learn. Apply. Repeat.
Disclaimer: Attempting change is of your own free will.

Text disappears when previewing/ordering photo books - help!

I've made a photo book in iPhoto but when I try to preview it or convert to a pdf it gives me an error message and then creates the book without any text. I'm afraid to order it in case the problem appears in the final edition - the text is very important. Any ideas how to solve the problem?
I've ordered several photo books in the past and never had this problem.

Sorry to string out this thread but I have the answer. Apple provided me this information and it works. hope it helps your problem, too:
1) Open iPhoto.
2) Select the book from the Source list on the left.
3) Choose Print from the File menu.
4) Click the Preview button on the bottom left. This will create a portable document format (PDF) file and display the file using the Preview application.
5) Verify that the text is displayed.
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7) If the text is not displayed, close the PDF file and quit iPhoto.
8) While in the Finder, choose Home from the Go menu. Open the Library folder, then open the Preferences folder. Locate the file called "com.apple.iphoto.plist" and drag it to the desktop. This will reset the iPhoto preferences to the default settings.
(Please note that if the Library is located on a separate partition or hard disk, you may need to point iPhoto to the Library location when you reopen iPhoto. You can do this by holding Option while opening iPhoto.)
9) Reopen iPhoto and preview the book using steps 2 through 5 above. If you are satisfied with the book, close the PDF file, return to iPhoto, and click the Buy Book button. Then drag com.apple.iphoto.plist to the trash, as it may have been causing the issue.

Ordering photo book

I am wanting to order a photo book from iphoto. I am not living in one of the supported countries. Does anyone know when or if this service will become available in Australia? Thanks.

Apple prints up to 100 pages. there is a warning i you try to add more.
if you want/need another size, choose "print book"... there you willget a dialog box with options to export the book in PDF, JPG or other form.
but some layout will be lost: full bleed double page spreads can only be exported in the PDF that goes to APPLE....
lastly, using standard sizes, even if you don't want to have the book ordered, following the procedure (almost) to the end allows you to review a PDF of exactly the potential apple book. You can then keep the PDF and abort the order. this will get you the full bleed doubles...
cheers
mp

Re-order photo books

Does anyone know if there is a way to re-order additional copies of an apple photo book from my apple store account so I don't have to upload the file from aperture again?

Is there an answer to this? When I order photobooks (from other services, e.g.), I tend to order only one to see if it looks good in real life -- and then order more later. Is that possible with Aperture and Apple?

Unsupported Location (Ordering Photo Book in iPhoto iOS)

Anyone know why I cannot order a photo book through the latest version of iPhoto (v2.0) for iOS on my iPad 3?. Is the service not live yet?
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When I click 'Learn More' at the message prompt it tells me that it is not available at the moment.
I have set the Store location to my country in the options.
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Thanks
Allyn

What Print Product Store did you select in iPhoto's options?
Is you address consistant with the Store you selected?
OT

Can't order photo book, suggestions?

Whenever I try to order a photo book through Aperture, it requires me to login in with my apple id. Which I enter, but then I have to go through the steps to verify my acct as if it's a new account (password, secret question, but it recognizes my birthday already).
Then I verify my address, which it populates automatically, but doesn't like the city, state, zip code portion.
I reenter that info.
Eventually, it'll give me more errors, usually ending with "try again later".
Does anyone have any suggestions on what I'm missing?
I had hoped there was an update I was missing to Aperture, but everything is current.
I've gone through my account settings, verified my address, created a new password.
Now, I'm at a loss of what's creating the issue.
If anyone has any input, it'd be greatly appreciated.
thanks
jp

yeah, i came across that issue too when i was trying to solve this problem.
sure enough, my password was too short by today's standards.
so i've updated everything.
still the same issue though, won't let me order
thanks though
anyone have any other suggestions to make aperture accept my appleid, so i can order?
thanks
jp
btw, i've just updated aperture too

HT1048 Edit delivery information when ordering iphoto book

I am trying to order a photo book using iphoto (iPhoto 9.1.5). I've changed the delivery address in my Apple ID account but the country where I want the book to be delivered wont change in iPhoto when I am suppose to provide delivery information. How do I change COUNTRY at the step of providing delivery address?

Remember books can only be delivered to the same country as the credit card's billing address. So if your credit card if bill to a different country as the one you want to ship it to it can't be done.
OT

Language settings in Store when ordering a book from iPhoto?

I wanted to order a book from iPhoto but the language was in French.
How do I change the language settings in the store if I come from iPhoto directly into the store?
note: I was accessing the Swiss store and it automatically defaulted to French

Most likely you have a page with a "grey" palm tree or background on it - this is a background that contains a photo
First go through you book and see if there are any grey backgrounds - if there are either add a photo as the background or change the background to a solid color
If this does not work then you have a hidden photo background and you will need to go through the book again and select every full page photo layout and change it to a single photo layout that is not full page so you can see the background - when you find a grey background change it to a solid background and change the photo layout back to full page
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I also recommend looking through Liz Castro's web page for additions information on backgrounds and layouts for each iPhoto book theme - http://www.lizcastro.com/iphotobookthemes/
LN
Message was edited by: LarryHN

Warning icon when ordering photo book

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