Warning symbol unicode U 26A0 / Alt 9888 can't display in Illustrator on Windows 7?

Hello all, I am an IT professional trying to help some mac users migrate to PC at our workplace.
Aside from some fonts that are missing, our major problem in moving operating systems is that our PC users are unable to use the warning sign symbol, which should be part of Arial Unicode MS font that is installed on Windows. I am able to type the exclamation point using alt and the numbers, or alt + and the 26A0 and have it appear in nearly all programs except for the creative cloud ones.
Our designers really need this caution symbol. I noticed that on mac os the system seems to pull this symbol from "AppleSymbols" font. There has to be some way to render it in Illustrator on Windows 7. When I use the key shortcuts in adobe programs I get an X'ed box. The same shortcuts render just fine in other programs not part of the adobe family. I really would appreciate input on this issue as it's a little over my head seeing as I know next to nothing about the Adobe applications.
I should note that obviously the mac users have no issue using this character.
Any ideas or direction would be greatly appreciated! here is a link to the character we need to be able to input in illustrator on Windows 7. http://www.marathon-studios.com/unicode/U26A0/Warning_Sign

Try using Segoe UI Symbol.

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