Warning to all on resetting your phone !!!

This is my fault but at the same time I extremely bloody angry!!!!
The isssue of trying to downphotos from my phone to my computer should not be a major hassell, however out of shear frustration & loss of patients using Blackberry link I inadvertely hit the restore button thinking it would correct any settings that I may have changed from the factory installed settings but no it installed a Competely new version from blackberry with a new pin. 
I have now lost every thing that I had on the phone including all the important photos that i needed, all contacts, even all installed apps that I had,  so I thought since I did a full back only yestereday, not to worry simply reinstall the back up files, but no it won't reconise the backed up files.
So I go the Blackberry website to a phone contact for technical support, I took a bit of effort but i finally get in contact with them. I now have my phone with all data returned.
So if you are using Blackberry Link on your computer do not reset the device unless you are prepared to lose everything that you have on your phone & if you are going to reset your phone back to factory setting make sure you have done a full backup on your phone prior.
This has caused me a whole heap of time that wasn't necessary but a valuable lesson.
P.s. My apologies to all that my have read my rant. It was my own fault as I stated above.
I   

Mike-W, you said the in the first paragraph you hit restore.
Restore a backup and Reset to factory are two very different functions.
I'm don't see anything you said regarding changing the PIN, I'm not sure why Craig is commenting on that.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • How do you get your ring tones back once you reset your phone?

    How do you get your ring tones back once you reset your phone?

    Sync them from your computer.

  • Resetting your phone

    Has Resetting your phone ever fixed the problem?

    jake171 wrote:
    I am having a problem with my slider bar, I tired restart and rest. The apple agent told me to restore it to see of I helps. What would you do?
    Listen to the advice the Apple "Genius" is providing.
    Basic troubleshooting for any iDevice (and most electronics) is reset, restart, restore.  Unless you just like wasting everyone's time and never getting your issue resolved.

  • FACTORY RESET YOUR PHONE - does it ever actually f...

    Half the advice given here is to reset the phone.
    A huge amount of time is then potentially spent reinstalling and reconfiguring the apps.
    Indian "script monkey" call centres give that "advice" out all the time.
    Does it ever fix anything?
    Especially as restoring the old backup is likely to restore whatever the old problem was. For example if your drive c: space was low, because you had loads of emails under Sent, those will go right back in. And I bet orphaned files which got stuck in the 1000484b directory will get put back too.

    Not all the problems get resolved thru' Factory reset but yes, certainly some do .. Thats why you may need a Soft reset or a Hard reset to overcome certain other issues.. 
    ..and it depends on what is Backed-up. Its advised that you only back-up the important data such as Contacts / Calendar entries before the reset and restore them after the reset..Messages (not e-mails) may be synced with Nokia Suite if large in nos. so that phone memory is left free..My personal experience shows that when a phone is NEW, you tend to install a lot of applications, may be for fun or curiosity or for showing off and do not really need them. After the excitement dies down, Reset the phone and install only those you really rally need. Won't be surprised if the no. of applications re-installed are less than 50% of initially installed ..

  • How to delete ALL music off your phone?

    Not sure if I've got the right part of the forum, so sorry if I'm in the wrong part.
    Basically wondering if someone could give me a step by step guide on how to delete all my music off my phone at the one time? Beyond frustrated with iTunes and the iOS 7 update and as petty as it seems, it's making me start thinking of going elsewhere after my contract is up.
    Also, is it just me or can you not click and drag on a single song to take it from iTunes to your phone?
    Apologies if this doesn't make any sense but I'm ill and half asleep.

    If you synced it with iTunes, just un-sync the music and that will remove it.

  • Are you able to regain information about your password if forgotten by email instead of resetting your phone?

    I just put in a password but I just lost the information on what the password was. I need help because I just got this phone for Xmas. Is anyone else having they same trouble or have gone through what I have to deal with right now? Any help will do. Is there a possibility of asking Apple for a reset link by email? I do not want to reset my phone because much information is on here and there is no backup.

    Apple does not have your passcode for the phone.
    You will have to do a restore.

  • What are the risks of soft resetting your phone?

    Hello,
    I've tried to google it first...but no clear conclusion.
    Is there any risk if you, by any reason, soft reset your mobile 3 times a week?
    Thanks,
    iusti

    What phone have you got and which soft reset are you refering to just to make sure we dont gets our wires crossed. ?

  • How do you reset your phone when getting rid of it

    I'm going to be getting rid of my iphone 4s and i want to be sure all personal info is out.  How do I reset?

    Before Sellings iOS Device...
    If desired, move photos/videos off the Camera Roll: http://support.apple.com/kb/HT4083
    If desired, backup the device to iTunes or iCloud: http://support.apple.com/kb/ht1766
    Then, on the device...
    Settings > Messages > iMessage > Off
    Settings > FaceTime > Off
    Settings > iCloud > (scroll down) Delete Accout (this only unregisters and deletes it off the device)
    Settings > iTunes & App stores.  Tap the AppleID and sign out.
    Settings > General > Reset > Erase All Content and Settings
    Unregister your device at https://supportprofile.apple.com
    More Info... http://support.apple.com/kb/HT5661

  • Does resetting your phone to factory settings delete your photo streams

    I want to sell my iPhone 3GS but have created photo streams to save my iPad will I loose them if I reset my iPhone 3GS to factory settings?

    No, as they are stored in iCloud and not on your device.

  • HT201413 Great article on how to reset your phone if you forgot your password

    I don't know why this article is buried, but I hope by mentioning forgot password that I am tagging the article for recognition.

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • HT4061 How do I restore my iphone 4? Whilst updating to new software my computer crashed. This has left me with a phone that won't respond at all and itunes says 'restore your phone'. I can't press anything without getting a picture of a usb. not useful.

    My computer crashed while updating my iphone 4.
    My phone now will not respond other than a USB symbol to itunes.
    When I plug into itunes it says 'reset your phone'.
    I've tried holding the on/off and home button together, nothing.
    On another note, it isn't possible to schedule into a shop in London until a week today. There is something seriously wrong with this picture.
    Any help would be awesome.
    Thanks

    1) ensure iTunes is authorized for your iTunes store account(s)
    2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
    3) sync the device
    iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
    above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.

  • Is there ANY way to reset this phone if the screen...

    My phone completely froze about a week ago. I tried several 2 and 3 key soft reboots but nothing. Waited two days for phone battery to die so I could recharge and try again.... still nothing.  So decided that I would try the hard reboot but.... the first step says to switch off the phone (after making sure the damn thing is charged over 50%)  but I can't "slide to power off" cuz the screen does not resond to touch. I do not want to wait another 2 or 3 days for the damn battery to die again. I have already been without my phone all week.  I do the volume down + power button to switch off the phone, but everytime I do, it vibrates and turns itself back on immediately!  Is there ANYTHING I can do???

    sleepybird wrote:
    Thanks for the reply, looks like i am screwed. My computer runs on Vista.
    How does that make a difference as far as resetting your phone goes?
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • My iPhone 4S camera keeps crashing as soon as I open it I tried to reset my phone but nothing worked

    Help!

    Your RAM memory on the phone is probably fragmented. To fix this double-press the HOME button. Then flick the screen image of each displayed app upwards to kill the apps process. After you have killed all apps reset the phone by holding the HOME and SLEEP buttons at the same time until an Apple logo appears (10-15 seconds). You will not lose any data.

  • Can't reset my phone

    Yesteday I set a pattern (security reasons), but today for some reason it doesnt want to unlock. So right now I cant do anything - enter a menu or whatever.
    I tried to connected to the computer but it wants to unlock my phone, which is not happening no matter what I do. 
    I tried to get in recovery mode... but I guess I dont do smth right and again nothing is happening. 
    I dont really care if I'm gonna loose all the information on my phone, as far as I can use it again. 
    I beleieve the best way is to reset it... but HOW?
    Please help! 
    Thank you in advance! 
    Cheers, 
    Rally

    Xperia devices don't have a recovery menu so nothing you did would have worked for that - All you can do is follow the below guide
    Performing a system repair using PC Companion - This will factory reset your phone and erase all data
    Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
    Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
    If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
    For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman

  • I mistakenly reset my phone. Needed text messages on their.  How can I retrieve them back?!!

    Is there any way to retrieve the text messages I just lost due to resetting
    my phone?

        Tommis,
    I am sorry to hear you lost your text messages after resetting your phone on accident. Did you ever backup your media using Verizon Cloud or use Verizon Messages? If you haven't then the text messages are unfortunately lost and there is no way to get them back.
    KarenC_VZW
    Follow us on Twitter @VZWSupport

Maybe you are looking for

  • Cisco ASA 5505 VPN problem

    I've got a new 5505, and I've run through two wizards: one to start up, one to add client VPN. As a result, I can now connect from a client, the client gets the right info (ip adress, dns, gateway), but it cannot connect to any of the servers on the

  • Error occurred during initialization of VM Using Whs

    RDBMS Version: 9i Operating System and Version: Microsoft Windows 2000 server Service pack 4 Product: Oracle Lite, 9i AS: 9.0.2.3 When I use the wsh.exe in cmd.exe I have the error: D:\oracle\prodotti\Ora9iasfe\Mobile\Server\bin>wsh Error occurred du

  • Problem with Mail in Leopard

    After installing Leopard (Not Upgrade) and sync all my information back from .MAC. My Mail seems to has some problem. There are no emails listed when I click on Inbox or Junk but when I click directly to the mailboxes all email appeared. I have 6 to

  • My iTunes won't open after updating it

    I updated my iTunes to iTunes 11 and restarted my laptop to finish the update, but now when I try to open my iTunes it keeps telling me "Error: New iTunes Library". How do I fix this and get my iTunes to work again?

  • SQLException when execute CREATE LOGIN Command

    Dear Friends, I have connected the MSSQL Server Database through java program using the following connection code. String loginName = "login1"; String password = "pass1"; String connectionString = "jdbc:sqlserver://C-1120\\SQLEXPRESS:1433;databaseNam