Warning to owners of both Mac and iPad

If you were one of the people who, like me, whooped when apple announced that apps would update in the background without needing you to manually OK updates, it's probably too late to warn you about this.
The latest versions of the iWork apps for iOS create documents which REQUIRE Mavericks on the Mac to edit. So if you open one of your iCloud documents on the iOS device in the new version of Pages, Numbers or Keynote you will NOT be able to open it again on your Mac until you update to Mavericks.
So does anyone know if it's possible for me to uninstall the latest iOS versions and get the old versions back please?

The Tech Support fellow is telling me that their systems are down, so he can't even pull up my account right now, and that this is the first he's hearing of the issue.
A possible work-around for now, we discovered, is that you can go to icloud.com with your browser, sign in with your apple id, and download your documents as Word/Excel/PowerPoint Documents, then import them into your corresponding iWork '09 app. It'll mess up your formatting, and as soon as you open that newly edited doc on your iDevice you'll have to go through the same process of downloading in MSOffice format again to have it be accessible on your Mac.
In the meantime my tech-support fellow is bumping me up to the next level of tech support.
Will get back to you with more ASAP.

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How to synchronise the fonts between mac and ipad in the keynote app?

I use Keynote on both Mac and iPad machines. Unfortunately, the font set in iPad is quite different than in Macbook and because of that, every presentation must be re-writen while changing the device. This is a bit annoyent and I cannot find the solution.

Only use fonts on your Mac that you know are available on the iPad.
See: http://iosfonts.com/

Apple shop changed my iphone 3gs today, got home and cannot join my wifi. both my mac and ipad is working on wifi. tried rebooting, resetting still doesnt hold the wifi, it's there for a sec then its not connected.help please?

Hi,
Apple shop exchanged my iphone 3gs today. got home but it doesnt pick up the wifi. first the correct supplier appears then it says not connected.
both my mac and ipad is working on wifi (so did the previous phone) i ve tried rebooting, tried reset supplier...nothing works. can someone help please?
thanks

Yes, they should be able to verify that WiFi is working properly. If I just got a new phone & it didn't work perfectly, right out of the box, before I started restoring or whatever, I'd be right back where I got the phone.

I accidentally sync both IPhones and IPad to my Mac, so all of my pictures keep saying on all of devices. Is there a way to take them off all of my devices?

I sync all my devices, both IPhone and IPad not realizing all of my photo's would keep saving everywhere. I have resolved that issue, I just needed to find out if, there is a way to delete all of the photo's off both IPhones and IPad, but not from my Mac. Is this possible?

Hello, bethannfromct.
Thank you for visiting Apple Support Communities.
To remove synced photo albums from the device you will need to remove the sync preference in iTunes, see the steps in the first article below. You will need to process these steps for each iOS device.
iTunes: Syncing photos
http://support.apple.com/kb/ht4236
Cheers,
Jason H.

I am unable to have my contacts on both iPhone and iPad transferred to mAC BOOK

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Backup then restore the device...
If you've been manually managing the device and your library doesn't contain copies of all your media then see Recover your iTunes library from your iPod or iOS device.
tt2

I have an external drive - WD My Passport FOR MAC. I want to format it to work on both mac and windows. Which format do you think I should use? Will either one cause damage to the files on the hard drive?

I have an external hard drive - WD My Passport FOR MAC. I want to format it to work on both mac and windows. I also want to be able to connect it to my TV and watch movies.
I read up and I think I am supposed to use exFAT or FAT32? I also saw MS-DOS. Which format should I should use? Will any of them cause damage to the files on the hard drive?
My little memory stick uses MS-DOS and it works on both mac and windows.
Please can you just tell me a little about each and suggest which one to use.
I know how to change it once you tell me so don't waste your time writing about changing it.

Will any of them cause damage to the files on the hard drive?
WARNING: FORMATTING A DRIVE ERASES IT COMPLETELY !!
If you need to carry large files (e.g., larger than about 4GB) back and forth, you may need ExFAT. Otherwise MS-DOS works for smaller files.
The Mac can Read, but not write Windows New Technology File System (NTFS) without an add-on program such as Paragon NTFS.

How can I change fullscreen background color, so that it is the same when viewing on mac and iPad? I want this to be able to use MathType in widget text.

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The MathType text inserted is inserted as a image, and will have the same color when in fullscreen as when not. So I need the textcolor to be the same in both views. Anyone know how to fix this?

We're still not communicating. This is why I wanted an example .iba.
Here's a re-creation of my own, going off what you described. You said "all html widgets and all gallery widgets" have this problem. So I inserted a blank HTML widget and a blank Gallery widget, and typed into both. Inserted a MathType equation into both. I don't see any difference when I preview it on my Mac compared to the preview on the iPad. I want to help, but I can't help if I can't duplicate the issue.
I've attached the screen shots and the .iba file [link to .iba file].
Feel free to email me directly at bobm at dessci dot com. If you're uncomfortable giving some information here, tell me anything you want in email. I work for the "MathType company", Design Science.

Both iPod and iPad won't connect after update.

Both iPod and iPad won't connect after update. iTunes says "can't allocate a resource"

I had the same problem after updating to iOS 7 today. I did follow the advice on another site, but additionally rebooted my iMac. Worked after that.
Follow these steps to reset the Lockdown folder:
Disconnect all iOS devices from your computer and quit iTunes.
From the Finder, choose Go > Go to folder.
Type the following and then press Return:
/var/db/lockdown.
The Finder window should display one or more files with long alphanumeric file names.
In the Finder, choose Edit > Select all. Then, choose File > Move to Trash. Enter an administrator password if prompted.
Note: Do not delete the Lockdown folder itself. Delete only the files contained inside the Lockdown folder.
Reconnect your iOS device and open iTunes
My Additional step: reboot the Mac. Your iPad should give the first indication that it has worked by asking you to "trust this computer" or some such. Agree. Then iTunes should have reopened with your iPad showing and syncing.

If i buy Pages, Keynote, or Numbers do i have to buy for MAC and iPad??

if i buy Pages, Keynote, or Numbers do i have to buy for MAC and iPad??

Hi Rico,
If you want the apps on both of them, then yes. Mac apps and IOS apps are separate animals, so unlike purchasing an app for an iPhone and having it available for your iPad (because they are both IOS devices), you need both the IOS version and the OSX version in order to run them on both your iPad and your Mac.
Cheers,
GB

FaceTime between Mac and iPad with one iCloud account?

I moved my MobileMe account to iCloud and want to set up my Mac so I can call my new iPad with FaceTime. In the iCloud system preferences I have "Mail and Notes" unchecked but the sole email account in Mail preferences is pointed to the iCloud mail server and I am receiving Mail. The account appears in Mail and seems to be functioing normally. If I check the "Mail and Notes" option in the system preferences a second iCloud Mail account appears in Mail with identical contents to the one that is there with this option unchecked. I'd rather not have this duplicate set of mailboxes in Mail so I'm leaving the option unchecked (is this OK?). I added my AOL address as a second email address to my Apple ID so I can use my AIM account with FaceTime and have set FaceTime to receive calls to my AIM address and I have added a contact with my iCloud email address.
On my iPad, I have set up FaceTime to receive calls to my iCloud email address and added a contact with my AIM address. This set up works when calling my Mac from my iPad but does not work the other way. How do I get it to work in both directions?
Thanks for any insights.

In partial answer to my own question, it seems that Mail and Notes option in iCloud system prefs on the Mac should be checked. The duplicate account that is then created in Mail (which points to the original account so it's not really a duplicate, as CS1sound pointed out to me) can be disabled in the Mail program prefs. This eliminates the dual mailbox sets in Mail.
Regarding the FaceTime calling between my Mac and iPad, that seems to have been resolved as well. The FaceTime iCloud account required more characters than the password for the old MobileMe account. This was unknown to me until I tried to view the iCloud account from within FaceTime preferences, when I got a message saying I needed a longer password. When I entered the new password it updated the FaceTime password and also updated my iCloud password (the password associated with my Apple ID). So now everything seems to be working nominally.
For others experiencing problems with FaceTime calling between Mac and iPad I suggest making sure your Apple ID password is at least 8 chars long, has letters (at least one cap) and at least one numeral. (This is the spec my FaceTime error message provided). Then attach an AIM address to your Apple ID as a "rescue" email address. Apple ID will send an email with a verification link to this address which must be clicked and this account will then be associated with your iCloud account (along with your original iCloud email address). Next, set the iPad up to use the iCloud email for Mail and FaceTime and create a FaceTime contact with (which receives calls to) the AIM address, for calling the Mac. Then set the Mac up to use the iCloud email address for Mail and set FaceTime up with the iCloud email, but with a "receives calls at" address pointing to the AIM account, then create a contact with the iCloud address, for calling the iPad.
Posted this because I saw others have had the same problem. Sorry for the verbosity but this is just a blow by blow recounting of what I did. I hope some of the board gods and moderators will vet this for mistakes. I don't want to mislead any fellow pilgrims, but it worked for me .

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Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes.
 Cheers, Tom

I have recently upgraded my mac and ipad to IOS7 and find that Safari will not load onto my iPad. It just shuts down the app. Any ideas? I have been onto Mac who took me through a very long iPad robot, but the problem is still the same! Help appreciated

I have recently upgraded my mac and ipad to IOS7 and find that Safari will not load onto my iPad. It just shuts down the app. Any ideas? I have been onto Mac who took me through a very long iPad robot, but the problem is still the same! Help appreciated

Do you mean that you did a soft-reset ?
Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't fix it then try closing Safari via the iPad's multitaskingbar and see if it works when you re-open it :double-click the home button to open the taskbar and then swipe or drag the Safari app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
After trying the above you could also do a soft-reset (even if this is what you've already done it might be worth trying after clearing Safari's cache and closing the app via the taskbar) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentione

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?

And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ?

I have partitioned my time capsule, but I can't get it to work as a Time Machine back up and permanent media server for both mac and PC. What format do I need to partition the drive to so that it works for both mac and windows and so that it will be visab

I have partitioned my time capsule, as I want part of it to act as a media server for both mac and windows. However I don't know what format that I need to partition it to. I also can't make it a permanently accesible drive. I want to restore the drive to the original format (which I don't know) and start again and re-partition the drive in a format that can be used for media by both mac and PC and for time machine back-ups and make the media part of it permanetly accesible so I can add and acccess my files.
Thanks

You are mixing up a couple of things here.
The TC drive cannot be partitioned without removing it.. did you do that?
If you partition it you must use a Mac disk utility and use the HFS+ ie standard Mac format. And GUID partition table not windows type.
You can select erase disk in the airport utility.. that will take the disk back to original format. No partitions. TC is deliberately not partitioned as it is not a media server.. it is a backup device for TM. Over time .. the disk will be filled with TM backups so you have a long history of file changes to your computer.
There is no media server in the TC.. it is merely disk storage.. you can serve files from it to a media device.. but the TC itself is dumb as dumb.
Now the actual format of the drive is irrelevant to the PC.. The TC offers SMB file services to the network. You can copy files to and from the TC as if it was a local disk without caring one iota about the format. The TC handles that .. it is not a local disk .. it is a network drive.
Although you cannot partition the TC. you can still copy files to it.. this does have implications for TM.. but as long as there is plenty of free space should not be a major issue.
You can create a disk image via the disk utility in a Mac.. and as stated you can create partitions if you do it on a Mac with the disk directly connected which means breaking warranty if any exists on the TC.

Can i install creative cloud in both mac and PC? up to how many computers can i install the creative cloud?

Hiya, i am new to the latest version of creative cloud. Wonder if i can install creative cloud in both mac and PC? And up to how many computers can i install the creative cloud? If I am going to graduate in a few months time, can I still use student discount to purchase the one year package and pay it off in one go? Thanks! !

Sure , you can install on both Mac as well as PC .
Max activation allowed = 2 computers.
Student discounted price will be valid for one year.
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Warning to owners of both Mac and iPad

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