WARNING: Updating or restoring your iPhone may brick it
There is a problem with the Apple iTunes store and it is bricking iPhones when you attempt to upgrade or restore them. You will get a 11222 error and the phone will be useless. This seems to be more related to older models but the genius bar people are still clueless. They told me I had to buy a new phone!!! Apple does not seem to know how to fix this. There are a number of threads on this but I would proceed with caution before doing any upgrade or restore until Apple addresses this problem.
Using the absolute latest version. In fact the problem seems related to the newer version and whatever is going on at the iTunes store.
Similar Messages
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Can't update or restore your iPhone 4
can't update or restore my iPhone 4,I have been trying since week by either restoring or updating but the phone isn't coming out of recovery mode,Please help!!!
Try DFU mode:
How to put your iPhone in DFU mode :
Connect your iPhone to your computer.
Turn iPhone off.
Hold power and home together for 10 seconds (exactly).
Release power but keep holding home until the computers beeps (observed on a PC) as a USB device is recognized.
A few seconds later iTunes should detect your iPhone.
If the Restore Logo is present on the screen, you are in Recovery Mode, not DFU.
If DFU doesn't work, your only choice is to take it to Apple for evaluation. -
HT201541 itunes wont update or restore my iphone 5s on my windows 7 pc
im running windows 7 0n an asus laptop ive got the latest iTunes and im trying to update my iphone 5s
Hello HOTSHOT69R,
After reviewing your post, it sounds like iTunes won't update the iPhone. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Resolve iOS update and restore errors in iTunes - Apple Support
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I have updated my iPhone 4s to iOS7 but when i connect it to itunes on my PC it give me a msg to restore your iPhone in summary tab, Please help m using win 7 and updated itunes.
What is showing on the screen of the iPhone?
Does iTunes say the iPhone is in recovery mode? -
I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the same computer and iTunes account. The error reads: The iPhone, "Name" is synced with another iTunes library. Do you want to erase this iPhone and a sync with this iTunes library? If I click "Erase and Sync," will it delete my contacts, apps, etc?
The following may help: iOS: Device not recognized in iTunes for Windows
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How do you restore your iPhone without deleting all your apps?
Ok so I'm trying to remove Cydia from my iPhone 4, and I wanted to make sure it's fully removed. I managed to delete the app straight from my iPhone by force deleting the Cydia Installer package, and the icon is totally gone my iPhone. I deleted it because the jailbreak is eating up my battery. However, I don't think the jailbreak is completely removed.
Question: How do you restore your iPhone from iTunes without deleting all your apps and everything from your iPhone? Like when I click restore it says it will delete it and you will have to repurchase your apps. I have tons of apps and I don't want to spend my money for the same thing twice! I want to know how (step-by-step) to back up and restore your iPhone without it messing with any of the photos, apps, etc.
Also, will updating your firmware to 4.1 wipe out the jailbreak?
Thanks a ton.How do I know if it's on my computer?
If you bought the apps via iTunes, they will be on your computer. If you bought them with the iPhone, syncing would have transferred them. Look for them in:
~/Music/iTunes/iTunes Music/Mobile Applications
Photos taken with the iPhone are transferred via iPhoto or Image Capture when the phone is connected to the computer. Other photos on the phone must have been synched from the computer, so should still be there. -
How do you restore your iphone from a certain date?
Is there a way to restore your iphone 4s from a certain date (i.e. the last time you synced)? I downloaded a program today that enables me to access work email from my iphone; however, the security restrictions it has put into place on my phone (not my employer's phone) are making me want to remove the program. I have been told by out IT department that I can only restore my iphone & start over from scratch.
Well, if you create iCloud backups, they overwrite one another every night around 1:30 AM, so that may not be so helpful unless of an emergency. The only other way is through an iTunes backup. When an iTunes backup is overwritten, it is sent to the recycling bin. It may take a while to determine which backup you want to open in iTunes, but once you do, you can restore your phone to the backup date of your choice.
Thank you for choosing Apple. -
i have this error ''the iphone *** cannot be updatet at this time because the iphone software update server could not be countacted ore is temporarily unavailable'' i have 2-3 days tha try to update or restore the iphone but tha same again :/ plzz helppp
Try updating directly on the device, via iTunes on the computer, and iTunes on a different computer.
If the iPhone has been hacked or jailbroken, it may not be possible to update. -
since updating and restoring my iphone 3gs it no longer can find my sim itunes cant activate it because no sim inserted can anyone help
That usually means the phone was hacked or jailbroken to unlock the phone and when you update the phone it locked back up again.
Only way to resolve this issue, is to find out who the orignal carrier was and have them unlock it. If you bought this from a 3rd party contact the seller and have him/her unlock it for you by contacting the phone carrier. -
Can you restore your iphone to the latest backup through icloud
if you need to restore your iphone can you do this using icloud restoing it the the last time you backed up iphone on icloud or can you only restore your iphone useing itunes on your computer
You can restore to an iCloud backup.
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I have updated and restored my iphone and now it wont go bask the connect to itunes screen what do i do?
So what happens when you connect to iTunes?
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it says connect to itunes and then says you need to restore your iphone, so i restore it and then it says 'preparing to restore iphone' and has said that for 8 hours then it says it cant be done, what do i do?
-> iOS: Forgotten passcode or device disabled after entering wrong passcode
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hi
i have iphone 4s runing on 7.0.4 ios
i recently updated my windows to 8.1.
earlier i used to use windos xp.
as soon as i started windows 8.1, there is no "check for UPDATE" or "restore ur iphone " buttons on main screen of itunes..
how shd i update or restore my iphone now..?
is there any settings
regards
jayeshWindows doesn't detect iPhone: http://support.apple.com/kb/ts1538
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Is it possible to turn off the updates that make your iphone need to be activated again?
Is it possible to turn off the updates that make your iphone need to be activated again? Because you need wifi in order to activate and sometimes I don't have wifi so my iphone becomes unusable untill I get wifi again.
I'm sorry but it says 8.1.2 on my phone when I check for the info about the software.
The issue I have is that on random moments it asks me to activate my phone ( I think after an update or some kind ) but sometimes I have no access to wifi to activate it so I was wondering if I could make that stop?
I'm sorry for the strange explanation, english isn't my mothertongue -
while i was updating my iphone5, it showed that my sim card is not applicable. even after changing the sim card, i am not able to update or restore my iphone. what should be done?
Hi there aliyan,
I would recommend taking a look at the troubleshooting steps for "No SIM" found in the article below.
If you see 'No SIM' alert on iPhone
-Griff W.
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