WARNING -"You have entered an incorrect password 5 times. After 10 unsuccessf​ul attempts your device data will be erased."

Hi ,
i have a newer z30
I am getting the above message however when i try entering anything it does not register and stays at password incorrect 5 times.
I would be happy erasing my phone is there a way to force erase it on lock screen or reset it

You will  have to visit the Blackberry web page to re-set your account. Most likely your phone is wiped. If you bought a used phone or you are trying to change accounts on your phone, the phone must be first completely wiped.
Reset Blackberry ID Account Password:
https://blackberryid.blackberry.com/bbid/recoverpassword/
You will need a computer with Internet access to log in to the email account you used for your Phone's ID.
Jerry G.

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    Dear All, Good day!I just I really need your help badly with regard to my phone.  I used to charge the battery of my phone using USB cable on my laptop and today morning my phone is working just fine, but I was running out of battery so I tried to charge it. After few minutes, when I am about to use it, the lock code is not working anymore. I didn’t changed my password or done anything new and I am 101% sure that I have entered my password correctly. However, there’s a message showing : WARNING -"You have entered an incorrect password 5 times. After 10 unsuccessful attempts your device data will be erased."  The screen shows Incorrect Password (6/10), but I am entering my correct code again and again and still not working. I restarted it many times and still showing the same thing. Now, I can’t get in and use my phone. I tried to call my number and it still reachable. Thank you so much in advance 

    To: JSanders, Hi there! thanks for spending time reading my queries and replying on it.YES! I am 101% positive with my security code. Thank God I was able to recover it and use my phone again. Just an input for those who might experience the same thing. Using Black Berry Z30, once you have the dialog box saying:WARNING -"You have entered an incorrect password 5 times. After 10 unsuccessful attempts your device data will be erased." and shows that you still have atleast 3-4 available chances to enter the code, just type "blackberry" thereafter another screen will pop-up and will ask to enter again your password. As long as you are 100% sure about your password, you'll be able to enter and get it back. Now, I am enjoying again my Z30.  

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    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
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    ~~~~~~~~~~~~~
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