Warning Your Itunes Account is disabled

I got this message several times in email.  I click on an embeded link and it tokk me to a screen that was looking for all sorts of personal informaiton that I was leary to answer. What does this mean and how do I fix it?

Try changing your password.  If this fails, then contact itunes support.

Similar Messages

  • Your iTunes account was disabled

    How can I unlock my account in apple store??
    I always write error "your iTunes account was disabled"

    changed the password, but the account is still not working
    wrote another such error "There was an error in the App Store. Please try again later. (100)"

  • My itunes account was disabled for some reason.  I changed password in iforgot and still didn't work.  I could log in but not make purchases from the store so I set up a new login/account .  Is there any way to move my music to the new account?

    My itunes account was disabled for some reason.  I changed password in iforgot and still didn't work.  I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2.  Is there any way to move my music to the new account?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My iTunes account was disabled:  epic fail Apple!

    So, here's my story.  Last night, I was suddenly aware that I couldn't update apps on my iPhone (4S, up to date), or load new ones.  Tried everything, nothing helped.  iPad seemed fine.  Restored, restarted, resetting as new phone, nothing worked.  I went to my local genius bar and spend THREE HOURS with them, where they tried everything as well, resotring, resetting, even swapping the phone, nothing helped.  They suggested I contact apple for more help, I completely stumped the entire genius team at this store. Calling apple store support on my way home in a huff, the nice woman on the other line suggested that my account might be disabled.  So, upon returning home, I looked up "disabled itunes account" and noticed that to fix this, all one needed to do is change your itunes password.  When I did that, everything was fine again.  Apps loaded fine, existing apps updated fine as well.
    I consider this an epic fail on Apple's part.  Mind you, I love the iPhone, have had every model, and would never get another phone.  Nevertheless, why was my account disabled?  Why is there no phone number to call itunes support?  I have to email and wait for them to call back?  Why wasn't I sent a message saying that my account was disabled becuase of a potential security breach?  My account is in good standing, I barely purchase anything to be honest.  The odd small app or two, but that's it.  All was valid and in good standing.  Why would the geniuses not think to say "maybe it's your itunes account, let's change the password and see what happened."  I consider this a collasal failure, making me waste an entire evening, only for it to be a quick fix.
    Has anyone else experienced this? 
    Thanks for the feedback!
    D

    why was my account disabled?
    Usually it is because of multiple incorrect password entry attempts. Since resetting the password fixed the problem, this would seem to be likely. I can't say with certainty, though.
    Why is there no phone number to call itunes support?
    Because Apple does not provide telephone support for the iTunes Store,
    Why wasn't I sent a message saying that my account was disabled becuase of a potential security breach?
    No idea. E-mails are I believe usual in at least some such cases, but whether one would be generated in this specific instance (and perhaps was blocked by a spam filter) I can't say.
    Why would the geniuses not think to say "maybe it's your itunes account, let's change the password and see what happened."
    Again, no firm idea, but the Geniuses aren't expected to provide support for the iTunes Store, so it probably hasn't arisen in exactly that way before and hence just didn't occur to them in absence of any evidence or notification that the account was disabled.
    You can comment to Apple in the matter via their feedback page, if you wish:
    http://www.apple.com/feedback/itunesapp.html
    Regards.

  • ITunes account is disabled

    iTunes account is disabled. I followed the instructions on the website and changed my password. I even went about changing my payment option from paypal to a credit card that is valid through itunes. Any help?

    You may wish to contact the iTunes Store support so they can look into your account and provide you with more information on why account is disabled. Contact Us link is at bottom of page.
    http://www.apple.com/support/itunes/store/buy_troubleshooting/

  • Received message that iTunes account was disabled without the reason provided

    Received message that iTunes account was disabled;  specific reason not cited

    This was when you trying to download/buy something i.e. it's not a phishing email that you've received ?
    You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on them.
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • How do you delete your itunes account and start over?

    How do you delete your itunes account that you registered with and start over?

    Delete the credit card information from the account and let it go dormant or you can contact iTunes through the expresslane and have them disable the account. To change your itunes and iphone over to a different account, first go to appleid.apple.com and create a new account then sign out of itunes on your computer and sign back in using the new account. Then, sign out of you phone's stored apple ID and sign in with your new apple ID.(Settings>Store>Tap your apple ID and choose "sign out".

  • My iTunes account was disabled. How can it enable again?

    I have just found that my iTunes account was disabled.
    Please enable my account so I can buy apps and music.
    Thank you

    If changing your password does not solve, then contact itunes support

  • HT2534 Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

    Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

    Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/

  • How do you add the ipad device to your itunes account? Please!!

    How do you add the ipad 2 device to your itunes account

    There is no need to add the iPad, just sign into your iTunes account when you need to.

  • How many devices can you use for your itunes account?

    how many devices can you use for your itunes account?

    PT wrote:
    Macistotle wrote:
    Unless you have DRM still haunting your tunes ... Then you can only use those songs on 5 devices. Otherwise, connect as many as you like (as stated above).
    No, you can sync your DRM tracks to an unlimited number of iPods (but only authorized to play on 5 different computers/user accounts)
    Patrick
    So I can sync two iPods to my iTunes account and sync the same digital copy movies that come with some o' my DVDs to both ipods? Do movies make a difference really, DRM-Wise? Thanks in advance.

  • HT2736 How do you remove any remaining gift certificate credit from your itunes account as one is prompted to do this if you want to change your country or region?

    How do you remove any remaining gift certificate credit from your itunes account as one is prompted to do this if you want to change your country or region?

    Please supply answers that do not refer me to contacting support.

  • My itunes account says disabled!! how do i re-activate it??

    my itunes account says disabled!! how do i re-activate it??

    how do i contact them?... i have tryed bout everything i have found on the internet

  • HT5035 Can you put the balance that you have redeemed off of a card onto your iTunes account back onto the same/new card ?

    Can you put the balance that you have redeemed off of a card onto your iTunes account back onto the same/new card ? I do not wish to use this balance and have not deducted from the original balance and wish to put back on to the card.

    Only the iTunes Store staff can. Click here and request assistance.
    (89001)

  • HT4528 The new iOS6 allows you to send/receive messages from other phones linked to your iTunes account which is great for checking on my kids but I dont want them to be able to add my phone to their messages.  Is there a way to block from being added to

    I updated to the iOS6, and it allows you to view and send messages with any phone on iOS6 and linked to your iTunes account.  You can unselect phones so they dont go out through the phone, but is there a way to block other phones from adding yours?  Example, I don't ind being able to see what my son is sending/receiving on his phone but I don't really want him to be abe to add my phone and see all my messages...

    Simple process. If an iPhone go to the Apple Store and not Verizon
    the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
    good luck

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