Warrants Expirate Date is Wrong

Question

A pop-up offered the choice to check warranty status.  I selected "yes".  When it ran, it came up with a new pop-up in the bottom right hand corner that said in the light green title bar "HP Warranty Status: Printer".  Below that, the next two lines were "HP Officejet Pro 8600 e-All-in-One Printer - n911a" and "Your HP warranty expired on 5/17/2014".  We had just bought back in September or October of last year.  It seems as if you are already trying to push your extended warranty on us before an entire year has passed.
Is this no longer under manufacturer's warranty?  How can I make sure the warranty information is changed on you end in the case that we have some problems before then?

Answer 1

Hi,
The warranty provided for your product is 1 year warranty from the date of purchase, the warranty originally based on the product manufacture date however it can be updated by providing the proof of purchase.
Yoy may update your warranty by providing the proof of purchase via the form below (the following form intended for the USA):
http://h10025.www1.hp.com/ewfrf/wc/weDispute?cc=us&lc=en
And below you may find the HP Limited Warranty  Statement as a reference:
http://www8.hp.com/us/en/privacy/limited_warranty.html
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution