Warranty Apple Care

Hi,
I've got a issue with my macbook pro and it needs to be fixed. Now I can't find the "purchuse-mail" from apple which I got about 2 years ago. Am I somewhere registered or my divice? Or can I reprint this proove that I bought the macbook pro myself at the internet apple store? I bought a applecare with it so maybe this is enough?
Thanks for your answer....

Thanks, I've seen that and all has these green marks so all should be still covered. But I think in the shop I need to bring a paper or something or is this overview online good enough?
Thanks again for that AMAZINGLY fast answer!
QUOTE:
Keep Your Sales Receipt and Proof of Coverage in a Safe Place
Please put your product's sales receipt, and if applicable, AppleCare Proof of Coverage document in a safe place. You may be asked to provide a copy of these if there is any question as to your product's eligibility for service coverage under the warranty or AppleCare service contract......
QUOTE END.

Similar Messages

Warranty / Apple Care question

Does anyone know whether installing my own upgraded hard drive would void my Apple Care extended warranty?

I apologize for posting in the wrong forum but thanks for answering my question anyway.
Yes, the question is about a Powerbook G4 Laptop that I'm asking about. And the warranty expires on Feb 2, 2008. Unfortunately I've already replaced the internal hard drive so I guess that's moot anyway.
Oh well...

1 year warranty / apple care

ive just got this macbook through a friend of a friend.. it was bought in october 2007 so is still within the first year warranty and it also has 3 years apple care bought for approx £50 with a student discount... im not a student but was told that's okay coz i wasnt the one who bought it...
the orginal owner is sending of the info to get the transfer of ownership done this week...
but im having a problem with it (set up assistant just keeps popping up over and over and i dont know how to get out of it).... i didnt get any apple care info with it - should i have? i dont know who to call or email to get this problem fixed...

You should also have the AppleCare plan transfered to you so you could get help though them if needed.
AppleCare Protection Plan - Europe
6. Transfer of Plan
You may transfer this Plan to a new owner of the Covered Equipment by sending or faxing
notice of transfer to Apple Customer Support, Hollyhill Industrial Estate, Hollyhill, Cork, Republic
of Ireland (fax number: +353-(0)21-428-3917). You must provide the Plan Agreement Number,
the serial numbers of the Covered Equipment being transferred, proof of purchase of the Plan,
and the name, address, telephone number and email address of the new owner.

HT203177 I have a MacBook OSX 10.5.8 and a Time Capsule 500GB since July 2008. My problem is (for the 4th time in 4 yrs) the backup gets stuck in "preparing" indefinitely (hours). In the past, wile still under apple care warranty, tech support had me redo

I have a MacBook OSX 10.5.8 and a Time Capsule 500GB since July 2008. My problem is (for the 4th time in 4 yrs) the backup gets stuck in "preparing" indefinitely (hours). In the past, wile still under apple care warranty, tech support had me redo backup (loosing previous backups). Now I'm out of warranty and still having this problem. Any help is greatly appreciated.

I have a MacBook OSX 10.5.8 and a Time Capsule 500GB since July 2008. My problem is (for the 4th time in 4 yrs) the backup gets stuck in "preparing" indefinitely (hours). In the past, wile still under apple care warranty, tech support had me redo backup (loosing previous backups). Now I'm out of warranty and still having this problem. Any help is greatly appreciated.

My screen cracked, but I haven't had my macbook for a full year yet. Does Apple care or warranty cover the costs of the damage?

My screen cracked, does apple care or warrant cover the costs?

Yes, unless the damage occurred due to an accident. In other words the warranty is applicable only if the crack occurred due to a manufacturing defect.

Confused. Is my iPod out of warranty or not? Just got Apple Care email.

I bought a 20gb iPod nearly 18 months ago. 6 months later the hard drive failed so i got it serviced. When it came back it was always freezing and i got so frustrated with it i left it on the shelf for a couple months.
When i eventually got around to seeing if i could get it repaired, the online repair site said the warranty expired. Fair enough i thought i should have got it fixed again right away.
Yesterday i check i my email and get this:
Your one-year warranty is about to expire.
This is your last opportunity to purchase the AppleCare Protection Plan for iPod.* For just £39 inc VAT, you get comprehensive service and support, and the chance to rock on for a long time to come
Im confused. Does this mean i got a new one year warranty when it was repaired?
Anyone else had their iPod repaired after more than a year of purchase but less than a year after a repair? I didnt get the full apple care but im tempted to pay the £39 then send it in for repair. Ill give apple a call on Monday but im just curious for now.

the normal warranty is one year from date of purchase, or 90 days from date of repair, whichever gives you the longest term
the warranty details are here...
http://www.apple.com/legal/warranty/ipodisight.html
but if apple says you are still covered then go for it, especially as apple failed to fix it the first time

I purchased I phone 5 from USA covered under Apple care . I'm in India now. Wake/sleep button not working. Apple care here have refused to replace or repair it though it is still under international warranty. Feeling harassed. Can some one help.

I purchased I phone 5 from USA covered under Apple care . I'm in India now. Wake/sleep button not working. Apple care here have refused to replace or repair it though it is still under international warranty. Feeling harassed. Can some one help.

Is there an "APPLE STORE" in India or you just went in a reseller store?
There is a replacement program for sleep/wake button for free. Just look for an Apple Store and make a reservation at Genius Bar.
I have an iPhone 5, bought in Dubai U.A.E.
It is a US model (model A1428) which is different of the model use here in Italy/Europe
My serial number is qualified for battery replacement program.
I thought the Apple Store wouldn't repair my phone because I bought it from another country , a different model and it is already out of warranty.
The Apple store's staff just checked if my iPhone's serial number is eligible for the program and he replaced the battery for free today.

If i get a replacement refurbished iPhone can i get the apple care warranty with it?

im not sure about getting an out of warrantly replacement iphone 3gs and would love to know if i can get the apple care warranty if i do or does it only include the 90 day warranty?

A refurbished iPhone comes with the same one year limited warranty as a new iPhone.
http://store.apple.com/us/browse/home/specialdeals
"We back it with our standard one-year limited warranty. And you have the option of purchasing an AppleCare Protection Plan for it."

Apple Care replaced my dead, out-out-of-warranty Airport Express

Today, I became one of the hundreds (thousands??) of Airport Express users whose AE died just a few months out of warranty. I faithfully purchase Apple Care (3-year extended warranty) from Apple for every Mac I buy.
A few years ago, my graphite Airport died, and the Apple Care rep gladly replaced it due to my active Apple Care contract at that time. Today, I thought I would receive the same courtesy, thanks again to my TWO active Apple Care contracts that were in place well before I purchased the AE.
My initial Apple Care rep denied my request for a replacement AE, because, he argued, the AE was not purchased at the same time with a Mac. I explained to him the graphite Airport story above, and he dug his heels in deeper. I insisted that he send me up the food chain to a superviser, and after 4-5 min on the phone, the supervisor came on, apologized for his tech's mis-interpretation of policy, and authorized the replacement on the spot. He told me that his techs would have this clearly explained to them for future Apple Care contract holders who call up with a dead AE.
Extra info...I live near an Apple Store, and asked if I may go there and pick up the replacement. He said the decision would be up to the store management--if they had stock, etc. I said I wanted to take my chances and go up there, so he instantly made me an appointment with the genius bar within the hour. This Apple Care supervisor was a real pro. He made it clear that Apple Care covers an AE even if the AE is not purchased with a Mac. He also told me he would make a special request within my case report to the store for a stock unit. Bam! I walked in and got hooked up! Apple does take care of its customer (who might need to be a bit more persistant than need be at times) after all.
Good luck should you find yourself in the same boat I was in...By the way, I am posting this via my replacement AE on the same day, and I would swear it produces faster internet speed than the fried one!
Mac OS X (10.4.4) iMac 20" Intel Core Duo

Hi, Steve
that's one of the good points of the forum here: having a lot of trouble the past few weeks with my iMac, and now also with a brandnew minimac, I get back full with hope by reading your post here.
no, i'm not sarcastic. I think you tell us that we can get treated correctly if we insist to be treated correctly. and that is a a helpful advice.
Thanks, Thomas

I purchased ..my phone in India-and warranty is about to expire ..if I purchase apple care kit from US-will it be valid for phone`s which are purchased in India.

I purchased ..my phone in India…and warranty is about to expire ..
if I purchase apple care kit from US…will it be valid for phone`s which are purchased in India.

Yes

Apple Care and a warranty

When i make a call the listener on the other end cannot hear me so I presume i have a problem with the mic. As i have used apple care before and got this as a exchange unit in March 2013. is it still under warranty?

Service replacements inherit the balance of the warranty for the phone they replaced or 90 days, whichever is longer... Since we have no idea when you purchased the original phone, we can't answer you other than to say, if the original phone would be out of warranty by now, you do not have a warranty on the one you have.

Can I purchase Apple Care after one year of warranty?

I Purchased my iPod over a year ago. There is currently nothing wrong with it, however Ive previously had to send the iPod for repairs.(Center Button Broke)I find apple products have the tendency to break after a year or more of use!! So to keep safe I was wondering whether I can buy Apple Care now? Thanks

No, per Apple:
+Important notes+
+The AppleCare Protection Plan can be purchased only while your iPod or Apple TV is still covered under the standard one-year limited warranty.+

Can I purchase an Apple Care extended warranty for an iPad Air if I purchase it at Best Buy?

CAn I buy an Apple Care extended warranty for an iPad Air if I purchase it at Best Buy?

For me? Buying from best buy was my only option since the closest apple store is over an hour away. (and technically in another state)
Also, when I bought my iPod the warranty that Best Buy offered was far more comprehensive than Apple Care with accidental damage protection for up to 3 years.
And, when my iPad's charging port messed up, I took it into Best Buy and they swapped me out for a new one while at an Apple store I likely would have gotten a refurb.
When I swapped out my iPod 4 for my iPod 5 I took it into best buy, got $70 towards the purchase of the new device by trading in the old one.
Best Buy isn't perfect and not every store is a good one, but they are a good alternative or other option to explore for those buying devices.
I think my biggest beef when buying my iPad and later iPod at Best Buy is when I bought my iPad I bought the screen protector and they wanted to charge me to apply it...and it kinda rankled for me to be plunking down over $600 dollars to have them want to charge me $15 for a screen protector install.

I have bought apple care from australia and it will be validated in india also ? and it will provide me australian 3 year warranty or international ?

i have bought apple care from australia and it will be validated in india also ? and it will provide me australian 3 year warranty or international ?

AppleCare for computers is international.

How can I register Apple care for my iPad if my ipad's warranty is not expire yet?

Apple care for my iPad will be expire in November 14, 2013. I want to extend my iPad's warranty. I already bought Apple Care warranty but when I register online it said I already had a warranty for my iPad. The question is, how can I extend my iPad's warranty?

You can only buy apple care once to extend your original warranty from one year to two. You can't keep reupping it every year if I'm understanding that's what you're trying to do.
After your device is two years old it's out of warranty and not eligible for any warranty from Apple (some retailers sell you up to 3 years of coverage, but you had to get that with the device)

Warranty Apple Care

Similar Messages

Maybe you are looking for