Warranty/ battery replacement program settlement
I sent in a form last year for the battery replacement program for my ipod and have received no word back. Has anyone else ran into this?
Why don't you call the class action administrator. The phone number is listed in the papers you were given.
Similar Messages
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Out-of-warranty Battery Replacement Program
I have an old Firewire iPod and would like to replace it's battery.
A friend of mine said that really old iPods do not apply for the Out-of-warranty Battery Replacement Program because Apple doesn't replace the battery, but gives a new or a refurbished iPod.
This page ( http://www.apple.com/support/ipod/service/battery/ ) don't say anything about iPod generation and I also heard that old iPods are replaced by new generation iPods.
I like my Firewire iPod, but i would like to know what really happens in this program, coz i only would replace it for the video or nano ipod. Not any other iPod generation between these and the one i have would please me.I'm in Brazil and i'm going to the US in two weeks. I would like to know that to decide if i take my ipod to do this battery replacement or not.
Apple Brazil didn't give me any information about the Battery Replacement Program. It's only avaliable in a few countries.
Mac OS X (10.4.8) -
IPod Battery Replacement Program
Hi Everyone,
My green iPod mini is now in need of a new battery. I read over the Battery Replacement FAQ, but I'm not sure how the condition of the iPod mini I recieve will be. So I guess I have a few questions.
Has anyone participated in this program that has had success getting a good iPod back?
What do they do with my old iPod?
Do they test it when they get it to see if it needs a new battery?
What do they send with the iPod? Or is it just the iPod itself?
Thanks,
BrianPersonally, I wouldn't recommend sending it to Apple for an out of warranty battery replacement.
You can get a new battery and do it yourself for ~$20.
Go to www.ipodjuice.com.
There are other places also. Google "iPod battery".
What do they do with my old iPod?
They repair it and use it as a replacement.
Do they test it when they get it to see if it needs a new battery?
Yes.
What do they send with the iPod? Or is it just the iPod itself?
Just the iPod.
They charge $$59, plus $6.95 shipping.
If the battery is good or the iPod is bad, they will return your iPod, refund the $59 and keep the shipping. -
What do they do in the battery replacement program?
umm..i have a 4gb blue ipod mini 2nd generation and i bought it on febuary 2005, which i think when the ipod mini second generation came out..and i think my battery is starting to die..so i was thinking..what r they gonna do with it in the battery replacement program? are they gonna replace the battery in my ipod? or there just gonna give me another ipod mini or whatever?
Dell Windows XPYour warranty on the iPod has expired, so this is what Apple say.
"My iPod warranty has expired. What are my service options?
Apple offers two service options for iPods that are no longer within warranty. If your iPod, iPod with color display, U2 iPod, or iPod mini requires service only because the battery’s ability to hold an electrical charge has diminished, Apple will replace your iPod for a service fee of $59, plus $6.95 shipping.
If you own an iPod, and it requires service for any other issue, Apple will replace your iPod for the service fee listed below, plus $6.95 shipping and handling.
iPod $249
iPod Nano & iPod Mini $189
iPod shuffle (1 GB) $89
iPod shuffle (512 MB) $59"
If it's just a battery replacement you require, there are cheaper options if you Google 'iPod mini batteries'. -
Apple iPod Battery Replacement Program Experiences.
Hello, as you all know apple offers the battery replacement program for 99 dollars (now sixty something dollars). For any of you that have tried it, can you please tell us all a little about how was your experience? did you get a better ipod or a worse one? a refurbished, used or new? scratched or perfect?
please leave a comment on how your experience was with Apple's battery replacement program even if it is a very small one.I just received my refurbished iPod back yesterday. It looked like new! The engraving was on the back, just like the unit I sent in.
However, the reason I am on the forums today is that when I plugged it in to charge the new battery before synching, I received the familiar "battery with exclamation point" screen. So now I seem to have a clean, new or refurbished unit with the same old problem. Frustrating to say the least. -
Turning Off The Alert - Notebook PC Battery Replacement Program Alert in Health Check.
I want to turn off the Notebook PC Battery Replacement Program Alert in Health Check. It continues to alert me for months now. This is driving me batty since I have checked it 3 times and it is not included in the recall! I have a HP Pavillion dv6000 running Windows Vista Home Premium Edition. Any help to turn this darn alert off permanently would be very helpful. Thanks.
Thank you to all who have read this post so far. Please continue to contact HP directly using the above information.
Matthew|Community Advocate | Best Buy® Corporate
Visit our Channel on
Private Message -
I bought an iphone5 at NY in 2012, which fit your battery replacement program.
But I'm in China now, please kindly advice me how and where can I change the battery?
Thanks a lot!Dear Nana2428
Can you fix your problem now? I have the same problem with you. I bought iPhone5 from Canada but I'm living in Thailand. So they refused to took my phone in the programs. If you can replace your phone, please give me some advice to do. My phone is really in trouble now
thanks -
12" battery replacment program--battery never arrived
Does anyone know how I can contact apple's battery replacement program to let them know my replacement battery never arrived? I am overseas and cannot use the 800 contact numbers.
Thank you
G4 dual 800 Mac OS X (10.2.x)Go to the main Apple site, and use the drop down menu at the bottom of the page to change the country to the one you are currently residing in. Then click "Contact Us" and you should find a number to call.
Out of curiosity, how long did you wait? It took mine forever to reach me-maybe a month and a half.
PowerBook G4 12" 1.33GHz (cd burner only version) Mac OS X (10.3.9) -
My iphone 5 is eligible for battery replacement program but I have bought it from a mobile operator in Thailand (my place) since Dec 2012.
Please advice whether I have to contact my operator or Apple Authorized Service Center. And any cost or free?bsaelao wrote:
My iphone 5 is eligible for battery replacement program
How do you know?
Please advice whether I have to contact my operator or Apple Authorized Service Center. And any cost or free?
Follow the instructions here -> https://ssl.apple.com/support/iphone5-battery/
(which is where you should have found out your iPhone is eligible) -
I have recently entered my iPhone 5 into the battery replacement program, does apple replace it with a brand new iPhone if it is not damaged?
No. I said it would be a refurbished one.
Try looking up refurbished. -
Is iPad 1 eligible for the battery replacement program?
Our Pad 1 battery is dead. Apple offers battery replacement for $99. Do they replace with refurbished iPad1 or newer iPad?
All iPad models means all iPad models..... I copied the text below from this website.
https://www.apple.com/support/ipad/repair/battery-power/
Your Apple One Year Limited Warranty includes replacement coverage for a defective battery, and there is no charge if your iPad is covered under warranty or an AppleCare product. You can check your coverage by entering your iPad serial number.
Out-of-warranty battery service cost:
All iPad models: $99
Plus a $6.95 shipping fee. Fees are in USD and exclude local tax. -
I was relieved and not at all surprised to find out that Apple was recalling certain iPhone 5s for battery replacement. I was sure mine was one affected. (My battery doesn't last more than 4-5 hours after a full charge at normal use.)
Having entered my serial number on this page: https://ssl.apple.com/support/iphone5-battery/ I was told that my phone wasn't eligible.
I sincerely think my phone has a defective battery and that the range of serial numbers should be broadened beyond what Apple calls a "very small percentage of iPhone 5 devices."
Anyone know how I can get Apple to help here?I have the same problem with a iPhone 5c which was purchased last fall (2013) after the Replacement Program time frame. It drains with minimal use.
We have several iPhone4's, 2-3 years old, which have never had this issue.
From reading all of these responses/questions, Apple really needs to address this issue for all 5's. This is a big problem, when the phone is completely unreliable. -
The Nokia BL-5C battery replacement program
I have a BL-5C battery with heating problem.
So, I go the official pages:
http://batteryreplacement.nokia.com/batteryreplacement/en/
As the number of requests for battery replacements has declined, the replacement program
will from now on be handled by the Nokia Care.
I followed the website steps.
The pages turn out:
Your battery is among those manufactured by Matsushita between December 2005 and November
2006 and your battery may be replaced. Please call the Nokia Call Center nearest you to get
the replacement battery.
So, I contect Nokia(Macau SAR).
They said the program have been stoped, can't give me any help.
here is a question.
Is the program really turned down?
If it already turned down, what about the begin page?
(the replacement program will from now on be handled by the Nokia Care. )
anyone help? pls?
Message Edited by qooboy on 26-Nov-2008 08:44 AMI would advise you to contact the Nokia Store in Macau directly:
Chinese: http://www.nokia.com.hk/A4697334
Eng: http://www.nokia.com.hk/A4701001
They should be able to replace your battery.
Best regards,
vandelay
Nokia Support Discussions Administrator
I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee". -
I phone 5 battery replacement program in Singapore
After checking my i phone 5 serial number in apple website, I found that it had been eligible for battery replacement.
I have also face unwanted shut down sometime.
Where can I do it in Singapore?Hey htet htet,
Thanks for the question. After reviewing your post, it sounds like you want to know the available service options in Singapore. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Apple - Support - Service Answer Center
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Apple battery replacement program
What is the max battery cycle count for "Free" replacemant of the battery?
1 year under the standard warranty or 3 years if you have AppleCare.
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