Warranty expires, 2 weeks later drive ALSO expires

How do WD manage their quality control so that drives die just after the warranty expires?The warranty on my newest My Book expired on June 23, 2015.4 days ago, while archiving to it, the drive stopped working.Now when I plug it into the power source, if I listen carefully I can about 7 tings followed by a couple of buzzes. The tings and buzzes repeat.When I plug the drive into a computer I get the message that the device plugged into the USB port is not being recognised.My drive contained nearly 3TB of archived material.I am tempted to give the drive a vigorous shake, but people tell me that that is not a good idea. Has anyone any better ideas?Have people with similar vintage My Books had the same problem?

Hi there, I'm sorry to read that you are unable to access the information on your drive. Have you tried connecting the drive using a different power cable and a different USB cable?

Similar Messages

I got my i pod touch and 2 weeks later i dropped it and the screen broke i have a 1 year warranty and people say apple fixs it for free for the first time or if you have a warranty is this true? Please help

I got a ipod touch 4th gen with a 1 year warranty and 2 weeks later i dropped it and it cracked. Can apple fix this for free? People say if you go to apple store they fix it for free for the first time. or if you have a warranty

" Can apple fix this for free? "
No. Like any warranty on any product, damage is not covered.
"People say if you go to apple store they fix it for free for the first time"
Really. What people say this? Not true.

NIghtmare - Brand new S230u from major retailer: Lenovo says warranty expired

I just purchased a new (sealed) Lenovo S230u factory box with security tape on both ends unopened, with no additional tape, from a major online retailer that also have physical stores in selected States.
It is a refurnished machine, according to the major retailer website, it has 90 days warranty from Lenovo with Levono phone number etc. Having bought several 1000+ Thinkpad and 3000 desktop from IBM, with the *very good* price offered and manufacture warranty, I am willing for the first time to try out the Thinkpads after it is owned by a Chinese company Lenovo. I had been very skeptical whether the Chinese company Lenovo would provide the same level of support as IBM. And this is where the nightmare begins.
I called and checked with the online retailer and they had a few hundred machines but I bought one of the last one they have in stock since it went to SOLD OUT within hours. I confirmed with them they are factory refurnished machines and they had hundreds of them. With the low price and short warranty, I made sure I have the ability to purchase extended warranty and went to Levono online chat for warranty to confirm how much it would cost to buy extended warranty and that shipping for any needed service is free BOTH ways. My last machine was HP and I loved how they provided two way free shipping and excellent technical support service. HP helped me fix an unexpected motherboard issue, deemed manufacturer’s defect and replaced it for free. No way I am buying any laptop with worse off warranty for a cheap price. The agent confirmed that I will be able to buy extended warranty with 2-way free shipping but need to receive the machine and give them the serial no. for a quote.
I felt safe, guaranteed by BOTH the online retailer and Lenovo and went ahead with my purchase.
Having read online discussions, I am very cautious to buy refurnished machines sold on eBay, non-major retailers that may switch off parts and discredit the warranty. I still checked that machine came with security tape sealed on both ends, nothing was altered.
However, when I started using the machine, I realized that it said my warranty expired! I called Levono immediately and the first agent gave me the lenovo_pop email address to send in my warranty and told me they can update and extend it for a year - I thought WOW, great if it is one year. I had tech issues as I performed a series of windows, lenovo, microsoft updates randomly, and getting some registry error message and wanted tech support to guide me quickly to restore to factory condition but the request was denied because warranty expired! Furthermore, he said they do NOT honor any warranty of refurnished machine NOT sold by lenovo.com! WHAT??? That is NOT what they informed me from online support BEFORE i purchased the machine!! And if my warranty end date is AFTER the day I called, they could have easily helped me? The machine expired 1/14/2014 (a year from manufacturer’s date) and I bought it beginning of Feb 2014. Oh great, I guess the few hundred customers that bought the same machine a few weeks before me won’t have this problem as I bought the last few machines – no wonder the cheap price for a wonderful laptop.
This issue was stretched out for weeks! With my case no. CLOSED – reason: no customer contact, when I was waiting for the agent who promised to call me back AFTER I emailed to Lenovo my proof of purchase twice to different emails - yet no one called. An agent then told me new info saying that the major retailer should be responsible to contact Lenovo. Then another agent said they don't honor any third party refurnished machine, even major retailers!! Another case no. opened and a supervisor escalated to a different Lenovo team with screen captures of links to retailer product page, warranty info, as well as my conversation with the Lenovo rep, yet I still receive no resolution 10 days after. This is night and day experience compared to previous IBM or HP experience I had. All contradicting info and the customer penalized.
With the major retailer, I have escalated the issue twice to supervisors, yet the Lenovo closed the first case no. when Lenovo supposed to call me back and the retailer couldn't do much while I still didnt' hear back from the second supervisor but they extended my 14 days return policy to 30 days. Their name not mentioned yet, because unlike Levono, the low level support person called me daily to follow up while I have been chasing after Lenovo every few days and know it would be ignored if I don’t keep pushing it.
This is madness, and if for the diligent cautious buyer I am, this is what I go through from a major online retailer, I can not imagine what a normal buyer would go through. Loyal customers should NOT be the ones who pays for this.
I sincerely hope something can be resolved within a day before my extended return date expired and a senior forum administrator can help me. If not, at least loyal and potential customers would know that things like this could happen and consider this before you buy a refurbished levono anywhere other than Lenovo, and you can be the judge whether Lenovo and it’s policies are worth supporting.
To be honest, I loved IBM, I love my new laptop and I just want the technical support I deserve to check on some potential driver issue and windows 8.1 upgrade support. I want to be able to perhaps buy the extended warranty that was promised. The peace of mind. Now I even have doubt about the company and whether to spend extra money for protection that does not protect customers! To be fair, 90% of the many agents/supervisor I talked to have been professional and helpful which made the process tolerable. The reason I waited so long to post this message on a public forum. It just seems like their system, policies and communication between departments are ridiculous and customers are penalized for it. If you don’t honor ANY third party refurbished warranty - deal with your wholesale agents, retailers, don't sell new or refurbished machines to them. Your loyal customers should NOT be penalized for it and make sure that customers are well informed if they do simple research! Information across departments should be consistent. And the supervisors of the departments should be able to honor and fix a mistake related to wrong info (if it was wrong) provided by another Lenovo department and handle things in a TIMELY manner. I should not have to spent over 15 hours on this for nearly a month! This is NOT what I expect from a top computer company in the US market. Something needs to be done so other loyal customers do not have to go through this and also ensure that customers who support Lenovo would NOT fall into traps of dishonest merchants.

wabibi,
Thanks for the additional details via private message. My apologies for the troubles you have had so far - let's look into the situation and see what can be done to help you get this resolved.
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Laptop wont load warranty expired a month ago

i have an HP 2000 notebook pc. product id is D1E81UA#ABA. serial # [edited by Moderator]. as mentioned above my warranty expired about a month ago. when trying to load my laptop i recieve a screen that says preparing automatic repair. a few seconds later it goes blank. im not sure whats happening. i was recieving a blue screen telling me error code 0xc000185 but now its just going to a black screen. help please

Hi @tommy62278 ,
Thank you for visiting the HP Support Forums.I needed to edit your post and remove the Serial Number. In Accordance with our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
Thank you
George
I work for HP

Computer iMac7,1 has been giving sundry problems for some time. Within the last six weeks I have reinstalled the OS (Snow Leopard), without affecting the overall contents of the hard drive. ±3 weeks later the problems became more serious and I again reins

Computer iMac7,1 has been giving sundry problems for sometime. Within the last six weeks I have reinstalled the OS (Snow Leopard),without affecting the overall contents of the hard drive.
±3 weeks later the problems became more serious and I againreinstalled the OS and installed OS 6.6.7 from the internet.
I used the option to restore from the external backup driveand went back some time as it was my intention to reinstall individualcomponent in an attempt to find out where the problem might lie. This hasintroduced an entirely new problem! If I open Time Machine from the desktop itappears that all backups from late 2009 to June 2011 are intact. But, in thiscase there are none of the restore functions &c on screen. The latter areonly shown if Time Machine is opened from the menu bar or from the dock but, inthis case, available are only backups in late 2009!
I also opened the Apple Hardware Test in an attempt toestablish the nature of the problem. The ‘quick’ version said there’s nothingwrong; the more detailed one reported “Error detected, 4HD/11/40000004.” I haveagain tried to employ this test but nothing I do can induce it to open!!!
What to do? I need help urgently and would appreciate anyadvice that offers solutions to the problem.

To check your S.M.A.R.T status open disk utility and click on your drive and then click on the info icon.

Dead pixels on my screen but warranty expired.

I have a Macbook Pro w/ Retina Display. I noticed a bright white spot on my computer months ago... probably just a few months after I bought my laptop. It wasn't a big deal at the time cause it was rather small and I simply didn't have the time to drive an hour and a half to the nearest Apple Store. Well now there's two and I feel as though they've gotten bigger. It's more of a cluster.
My 1 year limited warranty expired and I don't have AppleCare.
So what can I do? Will Apple fix it?
If I have to pay, how much will it cost me?

Janilynn wrote:
So what can I do? Will Apple fix it?
Yes, and you will have to pay.
If I have to pay, how much will it cost me?
Only an Apple genius bar technician can give you an accurate quote. It will not be inexpensive.
Ciao.

Sir, I have lost my iphone4 yesterday. Before my warranty expires I bought a new piece in exchange with old one die to so software prob. I have imei number of my old phone but didn't remember new ones.How could I retrieve IMEI no. of my new one to traceit

sir, I have lost my iphone4 yesterday. Before my warranty expires I bought a new piece in exchange with old one die to so software prob. I have imei number of my old phone but didn't remember new ones.How could I retrieve IMEI no. of my new one to trace it.

You can't use the IMEI number for tracking it, you can only potentially do that if you had Find My iPhone enabled on it - if you did then you can try locating it via http://icloud.com or the Find My iPhone app on another iOS device.
For the IMEI number, do you have you got the phone's box or have a backup of the phone on your computer's iTunes : http://support.apple.com/kb/HT4061 ?
If it was stolen then you should report it to the police. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.

Can purchase applecare after warranty expired?

can i purchase apple care after warranty expired 1 week??
how ??

applecare must be purchased while the product is still covered under its original warranty. If you have a proof of purchase that shows the product is still covered under warranty you can get applecare, otherwise you cannot purcase additional coverage
-mvimp

My iphone 5 is not working. warranty expired.i purchased it in Fortress store,HONG KONG. How much it would cost for a repair or replacement??

my iphone 5 is NOT SWITCHING ON..its not charging .warranty expired by 2 months.how much it would cost for a repair or replacement.??
i purchased it in fortress store ,HONG KONG.

If Fortress is an authorized reseller for the iPhone, then look here:
http://support.apple.com/kb/index?page=servicefaq&geo=Hong_Kong&product=iphone
If Fortress is not authorized to sell the iPhone, then you will need to ask Fortress about getting your iPhone services.
Regards.

Power button not working properly for iphone 5. Warranty expired on 22 nov 2013 what to do?

Hi,
Power button not functioning properly for my iphone 5. Kindly give advice on what to do. Its warranty expired on 22nd november 2013.

Read here:
https://ssl.apple.com/support/iphone5-sleepwakebutton/

Hi. My warranty expired on my iTouch 4G and I want to renew it. How do I renew it?

Hi. My warranty expired on my iTouch 4G and I want to renew it. How do I renew it?

They need to change it. Updating mine to iOS 6 "broke" it. It only goes to the "Connect to iTunes" page, but iTunes doesn't even read the iPod anymore. I have to get a new one.

Can I purchase extended warranty for macbook pro after 1 year warranty expired?

Can I purchase extended warranty for macbook pro after 1 year warranty expired? Macbook bought 2011 November?

OK thanks for your replies.
Now if something goes wrong how can my Macbook Pro be fixed cheaply. Two of my friends have bills for $1300 and $1100, one to repair motherboard another is to replace screen. One has extended warranty.
Is there a cheap way to get a macbook repaired.
Thanks.

Lenovo solution center shows warranty expires today while it gets okay after refreshing.

Lenovo solution center shows warranty expires today while it gets okay after refreshing. I need to refresh this every time i reboot my machine i.e. T430.

LSC has not been working for a long time. Each release seems to have bugs in it as far a warranty access is concerned. After the last update I ran which still could not access the server. I seems to have uninstalled itself. The startup is gone everywhere on my systems. I haven't checked Control Panel for it since it still is a garbage tool now. ThinkVantage thread in the community still has posters indicating the problem is continuing. Each time you launch it if there is an update it wants to install it. LOL But that software is of little use anyway. The diagnostics is poor as well.
T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
Windows 7 Home Prem - 64bit w/8GB DDR3

I have a white iPhone 4 16gb and the home button doesn't sit flush with my screen, it feels like it has sunk down a little. Warranty expires June 2012 so it is under warranty, Would i be illegible for a replacement? Thanks

I have a white iPhone 4 16gb and the home button doesn't sit flush with my screen, it feels like it has sunk down a little. Warranty expires June 2012 so it is under warranty, Would i be illegible for a replacement? Thanks

No way really for anyone here to give you an answer to that question. You would need to either send it to Apple for evaluation, or take it into the genius bar at a nearby Apple Store and ask them about it. Only an Apple employee could make the call, and they would need to see and handle it to decide.

Cant buy Apply care even though my warranty expires in August

I got my Iphone 4 last year around August, I was not keen on getting the Apple care earlier since it said I can get before my one year warranty expired.
Now when I checked my warranty status, which expires in August 2011 but I am not eligible to get the Apple care any more.
Any idea?

*** Edit - Ignore previous response if you read it ***
Just took a look at my iPod and I have the same thing showing up.
It's just informing you that you can in fact purchase it.
Same thing with the !
"Get the AppleCare Protection Plan to extend the technical support and hardware repair coverage to 2 years from your iPod purchase date."
There's a "Extend Coverage" button to the right.
Hope that helps.

Warranty expires, 2 weeks later drive ALSO expires

Similar Messages

Maybe you are looking for