Warranty on ZAGG iPhone Screen Protector

ZAGG InvisibleSHIELD Screen Protector for Apple® iPhone® 4 and 4S - Clear
Model: BBAPLIPHONE4GLE | SKU: 1032916
Protect your Apple iPhone 4 or 4S from scratches with this military-grade film that wraps around your phone for full-body protection.
3.1 Read reviews (63)
Sale: $29.99
I bought this screen protector in the store, and I was if I had to go back to the store to get a replacement for it. Does anyone know?

The lifetime guarantee is through Zagg, the manufacturer. You can initiate the replacement process at the link below,
http://www.zagg.com/support/register/replacement_process.php
However if you paid for the installation service, Best Buy should guarantee the installation for 30 days.
Dan K. | Mobile Specialty Stores
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.

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Ordered Zagg's Invisible shield when I ordered the phone, both arrived on the same day and that night I applied the front and back. The front was easy enough and looks great. That "orange peel" kinda look doesn't bother me at all and I rest assured knowing my screen is protected from the beginning.
The back shield took me a long time to apply, I had to re-apply several times 'cause I was not happy with how it was ending up. It was easy enough to peel back off and re-apply but I needed more solution. The box says you can just add water to the little spray bottle and be good to go. I did this and it worked fine.
Once finished, I left it alone to cure but in the end I was unhappy with the back shield. It didn't conform as much as I would have liked and I could feel it as i used the phone. I wasn't able to get it on there as perfect as I would have liked. It is a chore. In the end I took it off and it's been off for over two weeks and I have yet to have any scratches on the back of my phone. I am careful with it and whenever I do place it anywhere it's face-down, as the shield is on the screen and protects the phone if it slides, which is hard as it is since the tackiness of the material pretty much keeps it in place.
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So on Saturday, Oct 11, I went to best buy and I bought a new ZAGG screen protector since my old one was peeling off. I of course buy a new one, and an employee was awesome enough to put it on for me. Sweet. But just today (Oct 13) I look down on my phone and I see a faint scratch on the top left corner-side. I thought it was hair but it feels more like a scratch. It's really faint though so you can't exactly see it, but the thing is, it's the small things that bother me. I can't help but keep staring at it and it's constantly on my mind. (Stupid as some people call it, I know) So I was wondering if I can go to best buy to get this replaced. It's only been three days, I have the receipt and box still and on the receipt, they did charge me for a service fee. For a small, faint scratch, would best buy replace and re-install the screen protector for me? I know it sounds pretty dumb, but it seriously is bothering me for a faint scratch >.>

Hi heyitsvivian,
A smart phone is a pretty big investment, so I can imagine why you'd be concerned! I'd be disappointed too if a screen protector I purchased and had installed started to show scratches so soon after purchase.
Officially, Best Buy does not provide warranty support for ZAGG InvisibleSHIELDs or screen protectors. Rather than visit their local store, customers seeking to file a claim under their protector's factory warranty coverage must instead file a replacement request through ZAGG's official support site:
http://www.zagg.com/support/contact
Once you've received the replacement, in-store reps should be able to assist with installation. I'd also encourage you to speak with the staff at your preferred location prior to filing a claim as they may be able to suggest a number of alternative solutions.
I hope this helps.
Aaron|Social Media Specialist | Best Buy® Corporate
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This is not true plastic on the screen will not reduce reception...!!!!
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Warranty on ZAGG iPhone Screen Protector

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