Warranty replacement not the same as phone that died

The battery on my Motorola Droid RAZR MAXX HD stopped working properly last week. After taking it to a Verizon store here in the Cleveland area where a tech ran diagnostics, he decided a warranty replacement was in order. The new phone showed up as promised, but it was not a one-for-one replacement.
The new phone is a garden variety DROID RAZR, not the MAXX HD, had only 16 Gb of memory, and no SD card slot. My previous phone was a MAXX HD, had a 32 Gb of storage space, and a slot for a 32 Gb SD card that I put in it for photos, videos, and music.
When I called Verizon to complain, the customer service rep said, basically, what you get is what you get. The firm no longer has any of the original models in stock. I'd already invested four hours in going to the store, changing phones, and slimming down my wireless world. When the CSR told me to call the replacement office, I gave up. I mean, what's the point of talking to customer service if they can't solve an obvious issue?
Not only did Verizon fail to honor the terms of its warranty, it also ignored my protest that having paid insurance for the phone, as I see it I was due a one-for-one replacement, and not just any substitute refurbished model that happened to be in stock.
With the new smaller phone, I've had to strip out a lot of apps that just won't fit in the 16 Gb space. Sorry Facebook users, but you'll have to see me on the desktop in the evening.
Meanwhile, the new phone comes with unremovable crapware including a caller ID, wallet, and NFL football among others.
I've been a Verizon customer since the mid 1990s. Guess I need to give that relationship some more thought.The current contract runs out next March. I'll look at my options then.
BTW: The manager of the Verizon store sent me a text message asking if Verizon had met all my needs. I wonder if he knows that while he's beating his brains out to make people happy, another part of the business is doing just the opposite?

Sure, but I have no idea what model Curve you have. Look at the top several posts at the top of this link for your exact model.
http://www.blackberryforums.com/general-8300-series-discussion-curve/
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Dear Apple Company.
My name is Nguyen Tran Dai from Vietnam.
i beg you Apple People can help me and understand my situation.
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i bought it from a Vietnamese girl by searching chotot.vn apps on internet on an android phone.
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when back home i restored it and it appeared the owner's account that asking me to sign in '' kich hoat ipad", i couldn't, i tried to give her many calls but she didn't answer me. now i feel i am tricked by her.
i just quickly run to Apple store in Saigon asking people for help, but they said if i have something to improve that is my ipad, sorry, i do not have anything, when i bought it from that girl i asked her the received she said she lost it , and her box she left in her countryside far away from Saigon.
now i see i am stupid and not good for technology, trust me , i love icloud as i have heard many people say it's good. but now i feel that is not good. i lost my money which i saved such a long time.
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<Personal Information Edited By Host>

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>
That's only a good idea if the semantics of sayHello
as defined in MyInterface suggest that a
RemoteException could occur. If not, then you're
designing the interface to suit the way the
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recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808

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Warranty replacement not the same as phone that died

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