Warranty return process needs help!

I purchased the extended warranty for my Ipad. Until the most recent process change we have had great service from the Crossgates Mall location in Albany, NY. However, last week we needed to return the ipad for service because of a cracked screen that prevented ANY use. After driving 1/2 hour to the store over the weekend we were told the service process has changed and we now need to start a ticket number to have a prepaid box mailed to us for the return. We have received the box and upon trying to schedule a UPS pickup I am told pickup is not covered by BB. I have two small children and a service dog so getting out is very difficult! My only choice is to wait until the weekend when I can get out again. The needed service has now been delayed by over a week SO FAR not to mention transit time back to BB, time to repair, and transit time back to us. I'm guessing this will be a total of 4 weeks. My 6 year old has assignments on the Ipad and as you can imagine there aren't "loaners" from school. The "work-arounds" are a pain in the rear! I interpret this process change as a deliberate attempt to discourage use of the extended warranty. I am extremely frustrated!

Hello frogbates,
The Geek Squad Protection plans are always a great way to protect your devices should something unexpectedly go wrong, especially if you have young children that will be using them! I’m glad to hear you were able to turn to this plan when your iPad’s screen cracked, making it unusable.
With devices being serviced via Geek Squad Service Fulfillment, our customers have multi-channel options for service fulfillment under their plans. These options include a self-service option so that a trip to the store is not required, beginning their service fulfillment request over the phone, or in-store.
While the self-service option is encouraged, we should not be denying assistance to our customers who still prefer the in-store option. Our agents should still be able to assist in beginning your service fulfillment request, and I am truly sorry if this was not the experience you had at the Crossgates Mall location in Albany, NY.
I’m glad to hear that you were able to get your service fulfillment request started, and have received the box. That being said, this shipment would need to be dropped off at a UPS location as UPS pickup is not included. I understand that this may not be the most ideal situation for you, and apologize for any inconvenience this may cause. I would encourage you to drop your package off at a UPS location as soon as possible to continue with the service fulfillment process.
If you should have any questions in regards to this fulfillment, please let me know!
Regards,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

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Credit card processing need help

Hi all
I am developing a java application for online money transfer.
How will I be able to verify peoples credit card or debt card to:
a)make sure they are valid ie not suspended or cancelled
b)Process the transaction with the person's card company for the transfer of the money to my account
c)What type of security will be recommended for such an application.
Please help m

morgalr wrote:
gcameo wrote:
Hi all
I am developing a java application for online money transfer.
How will I be able to verify peoples credit card or debt card to:
a)make sure they are valid ie not suspended or cancelledYou have to verify the card with the bank.
b)Process the transaction with the person's card company for the transfer of the money to my accountYou don't. You authorize it with your own acquiring bank. For that you need a merchant bank account, some expensive software and hardware, a dedicated line to the bank and the expertise to maintain such a system. In short, you can't
The specifics to do that are dependent on the authorizing entity you use, contact them to see the interface they support.Only the very largest of organisations do this themselves. Nearly everyone will use a dedicated piece of EFT software from a vendor who has a special relationship with the acquiring banks, or an EFT hosting service from one of those vendors. Banking standards are both very complicated to adhere to, and very dynamic. An individual simply isn't up to the job of keeping track.
c)What type of security will be recommended for such an application.Dedicated comms to the acquiring bank, usually. There is some move towards online auth over TCP/IP, eg, t'Internet, but still the security requirements will be large
>
Once again, the specifics on the interface will be dependent on the authorizing entity you use, contact them to see the interface they support.Basically, at this stage, there's little you can do. If this is work for your employer, they need to get in touch with their business manager at their bank, and say "we wish to process card transactions online". Depending on your projected turnover, he'll advise you on your best approach. It could be to use an online service like WorldPay, or the bank may offer a beaureau service to you, or they may steer you in the direction of a specialist software vendor that can help you. But until you've spoken to the banks you want to acquire with, there's nothing you can do yourself. Common card schemes like Visa and Mastercard, your own bank will acquire, others, such as American Express and Diners Club are acquired by the sponsors themselves, that is, you'd need a commercial relationship with Amex to accept Amex, a commercial relationship with Diners Club to accept Diners Club. But I repeat, your first contact for this is your bank manager. If this is an e-commerce website, things might be a bit simpler, there are a few online services (probably even some web services by now) to help you. If it's tills in shops, you might be advised to use PDQ machines. Setting up and maintaining large-scale EPoS is a massive undertaking, and often involves specialist vendors
If it's work for your self, forget it. Just take PayPal or something
Oh yeh, and authorising the card online is only half the fun. All that says is "the card is valid, and the funds are available for the transaction *at this time*". You've then got to settle the transactions in order for funds to actually move to your account, and that's even more complicated than authorisation. You'd also need to work around the fact that at this time doesn't mean and also when you settle so expect some transactions to authorise ok, but to be suspended (not paid) at settlement time. Then there's hot-card management - you'll be issued with files detailing known stolen or lost cards, and check against them yourself - cheaper on the comms than going online all the time. It's a minefield

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Hi all,
Can you please help me with the steps involved for the following scenario:
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I have created a business systems (R/3)
I want only few fields from R/3(MATMAS) to send to file. So, I do the mapping in integration process.
In the config, I don't know how to link this thro' integration process.
Can anyone please help me with the steps.
I appreciate all your efforts.
Thanks
felix.

Felix, I can think of the foll. steps, try it and let know if it helps
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3) second receiver determination parameters -> Integration Process - sender service , Abstract interface used in the send step of IP - sender interface , receiver system - Business system/service that has the file commn. channel configured
4) Now you will create an interface determination for step 3, ere you will specify the Asynchronous inbound interface used by the file adapter & the mapping program to be used(optional)
5) Now you will create a receiver agreement to associate ur async inbnd interface with the Commn channel(file adapter).
-Saravana

I cannot transfer downloaded videos from my computer to itunes, I have been following the add to library process, need help

adding videos using add to library from my dowloads is not working, please help

iTunes will not play WMV files (it will convert unprotected WMA). You'll have to convert your WMV files to a format iTunes can accept.
BTW, we're all just fellow users here, helping out as we have time, knowledge and inclinations, so it usually takes more than a half hour before someone reponds. Be patient, and usually you'll get a reponse before too long. Posting back and prodding will just get people annoyed with you.
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Returns Process - movement type 161 and 122

When I do returns process with help of movement type 122 then it picks stock from "blocked stock". But when I do it from movement type 161, it does not pick it from blocked stock. I have checked transaction OMJJ and found no major difference in settings.
I want to pick the stock from blocked stock from returns process. Please let me know the setting?

hi
Steps are as follows
1. Create return purchase order
The return purchase order is exactly the same as standard purchase order except the return flag. Go to transaction ME21N and enter orgnization info, material, vendor and tick the return flag.
2. Review requirements
Reviewing stock requirements will help determine timing/urgency for allowing normal process to replenish returned items or whether a PO must be created immediately. Go to transaction MD04, the new created return PO is listed as an MRP element.
3. Create delivery document for Return PO
This step is executed by warehouse clerk and generate delivery note, transfer order for return PO. Go to transaction VL10B and choose create delivery in background. The delivery doc will be created automatically.
4. Picking Confirmation
If the storage location is managed by warehouse, an open transfer order is also created. You need to confirm transfer order before posting good issue. There are two methods to confirm transfer order. Go to transaction LT21 and choose Transfer Order -> Confirm -> Transfer Order. The other method is VL06. On the Delivery Monitor screen, select For Confirmation button. Choose confirm in the background.
5. Post Goods Issue
Go to transaction VL02N, enter delivery number and press Enter key. On the next screen, choose Post Goods Issue button. After the good issue has been posted, the quantity of stock has been decreased. The return MRP element in step 2 is also removed in MD04.
6. Manual Review of Pending Credits
Go transaction ME2L, enter plant, purchasing organization and choose RECHNUNG for Selection parameters. A list of open invoices including a list of items where the invoiced quantity is less than zero (Credit return) is reviewed.
7. Create Credit Memo
Create a credit memo to vendor which relieves the liability to the vendor. Go to transaction MIRO and enter necessary information to create a credit memo. You can choose simualte button to check whether the error messages exist in the credit memo.
regards
Ronny

How to configure returns process if ware house management is configured

hi,,
sap gurus,
how to configure returns process if ware house management
is configured.
bcz total ware house management is configured but
not with returns process
plz help me on this.
regards,
balajit
09990019711

In Batch management config in Logistic general, Check for the movement type 101 & 321 whether batch creation has been activated to Manual, Automatic, or no creation. In your case it looks like for mvt 321 batch creation is set to manual & for 101 no creation.
if batch creation is set to manual, enter a manual batch no & proceed.
But to cross verify wheter 101 has generated batch or not please check the stocks in MMBE.
Hope this helps.
Regards
Mithun

I NEED HELP!! Been calling since the end of Nov and being charged for a Warranty device. The device was returned the next day!! Been calling twice a week.. NEED RESOLUTION

I NEED HELP!! Been calling since the end of Nov and being charged for a Warranty device. The device was returned the next day!! Been calling twice a week.. I NEED HELP 6 TCC TICKETS HAVE BEEN OPENED - PROMISED CALLS BACK AND NEVER GET CALLS.
About to cancel my account and move to AT&T
TCC TICKETS: (removed)
I am trying here for the last resort. After this evening my account along with my business account will be cancelled. Total lines that Verizon will have lost will be 93 lines.
PLEASE SOMEONE JUST HELP ME!!!!
I already tweeted and facebook messaged Verizon. Your CS group has gone down hill over the last 3-6 months. I use to enjoy being a customer.
>> Edited to comply with the Verizon Wireless Terms of Service <<

not all the lines have ETF's. I have 30 tablets and the rest phones. The phones have ETFs and the tablets are all month to month.
The total to move my account over is going to come out to about $8500.
Rep has been trying to get my business for years. I was always loyal to Verizon until this happened.

Need help in optimizing the process

I need help in optimizing my process. Here is what am I doing:
I have two tables table A and table B. table A has list of names and table B has name and ID. Right now I am loading name into cursor from table A and for each name from the cursor I try to match with name in table B to get the ID. This process takes very long to complete. I need help to replace PL/SQL with SQL if possible. I am using oracle utl_match to match the best possible record in table B. table B sometimes returns multiple matching records. I take the top nearest match name and ID for my use (there is not always one to one match)
Any idea or help will be appreciated. Thanks

always provide create table and sample data instert statements when asking a question. also, provide your database version.
because you're using utl_match, you can't really use an index, there must be a cartesian join on the two tables so it may always be slow.
however, here's a sample SQL that you may be able to make use of:
with n as (select 'KATHERINE' person_name from dual
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             union all
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    ,nid as (select 'CATHERINE' person_name, 1 NID FROM DUAL
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             union all
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select n_name, nid
from (
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              ,nid.person_name
              ,nid.nid
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          from n
          join nid on (utl_match.jaro_winkler_similarity(n.person_name,nid.person_name) > 70)
where jws_order = 1;

Need help on returning input

Hi. I'm making a DateTimePicker (DTP), and I need help on getting a method to return a Date only when the DTP is closed, and I want this to be done in the DTP class itself.
For now, I've used an infinite loop and it seems to work fine without lagging the computer (my computer is above average), but I'm not sure if there's another more efficient way.
I would prefer not to use threads, but if that's the only option then I suppose it's unavoidable.
I'm using:
while(true){
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}Screenshots:
http://i34.tinypic.com/53rb7n.png
http://i33.tinypic.com/2nsxct4.png
Azriel~

You could put any component in a JOptionPane or a JDialog and then easily query the component for results once it has returned.
For example:
QueryComponent.java creates a component that can be placed in a JOptionPane and then queried.
import java.awt.GridLayout;
import javax.swing.JLabel;
import javax.swing.JPanel;
import javax.swing.JComponent;
import javax.swing.JTextField;
* A simple component that has two JTextFields and two
* corresponding "getter" methods to extract information
* out of the JTextFields.
* @author Pete
public class QueryComponent
private JPanel mainPanel = new JPanel();
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private JTextField lastNameField = new JTextField(8);
public QueryComponent()
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public JComponent getComponent()
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import java.awt.event.ActionEvent;
import java.awt.event.ActionListener;
import javax.swing.JButton;
import javax.swing.JFrame;
import javax.swing.JOptionPane;
import javax.swing.JPanel;
import javax.swing.JComponent;
public class QueryComponentTest
private JPanel mainPanel = new JPanel();
public QueryComponentTest()
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private static void createAndShowUI()
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}Edited by: Encephalopathic on Sep 29, 2008 8:16 PM

Need help with a simple process with FTP Adapter and File Adapter

I am trying out a simple BPEL process that gets a file in opaque mode from a FTP server using a FTP adapter and writes it to the local file system using a File Adapter. However, the file written is always empty (zero bytes). I then tried out the FTPDebatching sample using the same FTP server JNDI name and this work fine surprisingly. I also verified by looking at the FTP server logs that my process actually does hit the FTP server and seems to list the files based on the filtering condition - but it does not issue any GET or RETR commands to actually get the files. I am suspecting that the problem could be in the Receive, Assign or Invoke activities, but I am not able identify what it is.
I can provide additional info such as the contents of my bpel and wsdl files if needed.
Would appreciate if someone can help me with this at the earliest.
Thanks
Jay

persiandude wrote:
Topic: Need help with if, else, and which statements and loops.
How would I display 60 < temp. <= 85 in java
System.out.println("60 < temp. <= 85 in java");
another question is how do I ask a question like want to try again (y/n) after a output and asking that everytime I type in yes after a output and terminate when saying No.Sun's [basic Java tutorial|http://java.sun.com/docs/books/tutorial/]
Sun's [New To Java Center|http://java.sun.com/learning/new2java/index.html].Includes an overview of what Java is, instructions for setting up Java, an intro to programming (that includes links to the above tutorial or to parts of it), quizzes, a list of resources, and info on certification and courses.
[http://javaalmanac.com|http://javaalmanac.com]. A couple dozen code examples that supplement [The Java Developers Almanac|http://www.amazon.com/exec/obidos/tg/detail/-/0201752808?v=glance].
jGuru. A general Java resource site. Includes FAQs, forums, courses, more.
JavaRanch. To quote the tagline on their homepage: "a friendly place for Java greenhorns." FAQs, forums (moderated, I believe), sample code, all kinds of goodies for newbies. From what I've heard, they live up to the "friendly" claim.
Bruce Eckel's [Thinking in Java|http://mindview.net/Books/DownloadSites] (Available online.)
Joshua Bloch's [Effective Java|http://www.amazon.com/Effective-Java-2nd-Joshua-Bloch/dp/0321356683/ref=pd_bbs_1?ie=UTF8&s=books&qid=1214349768&sr=8-1]
Bert Bates and Kathy Sierra's [Head First Java|http://www.amazon.com/exec/obidos/tg/detail/-/0596004656?v=glance].
James Gosling's [The Java Programming Language|http://www.bookpool.com/sm/0321349806].

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Update Server
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Thanks beforehand!!!

Error
what is error code 1009?

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hi,
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shahzadfromlahore wrote:
Now it requires an id and password to activate which i do not remember need help ? but i do remember the id and password which i was using on itunes and Apple store. please i almoost buy it in 890$ so it will be a big lost please help me
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