Warranty? What is that?
[ENGLISH-INGLES] Hi, I tell you my case. I have my Sony Xperia z3 since December. Two weeks ago the screen went black. The double tap works, so the touch too, when you press the screen the brightness is turned on (but this is continued seeing in black). As only I have from six months ago I decided to take the technical service. Well, my surprise came when the device was out of warranty because the covers are always closed and I even have a magnetic charger. Therefore, I wonder what part of the security not meet if the phone has been unable to get water. I hope someone can answer me and can write a coherent response before sending a bill of € 169.87 without any explanation ... I hope to answer as much as the technical forum.Thank you very much! [SPANISH-ESPAÑOL] Buenas, os cuento mi caso. Tengo mi Sony Xperia z3 desde diciembre. Hace dos semanas la pantalla se puso negra. Eso si, el doble tap funciona, por tanto el táctil también, al pulsarlo se enciende la pantalla con el brillo (pero esta se continua viendo en negro). Como solo lo tengo desde hace 6 meses decidí llevarlo al servicio técnico. Bien, pues mi sorpresa llegó cuando el dispositivo no estaba en garantIa puesto que las tapas SIEMPRE estan cerradas e incluso tengo un cargador magnético para no hacerlo. Por tanto, me gustarIa saber que parte de la garantía no cumplo si en el movil no ha podido entrar agua? Espero que alguien pueda contestarme y que pueda escribir una respuesta coherente antes de enviar una factura de 169,87€ sin ninguna otra explicación... Espero respuesta tanto como del foro como de los técnicos.Muchas gracias!
yes, i know that, but a technical, before send the device, looked the covers even changed it and he said to me: The mobile are in perfect conditions. So, I think... If the water get into by another way, is an defect of factory, is not like this? Thanks for reply my question!
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