WAS ABAP - Keep prompting for credentials

Hi All,
We have couple WD ABAP applications deployed and running in our ECC backend. These are integrated in our Portal environment as well.
At times, whenever user click on WD ABAP applications it keep prompting the user to enter ECC credentials. Pls check this [screenshot|http://wiki.sdn.sap.com/wiki/download/attachments/113246549/WAS-ABAPpromptingforuserid.JPG].
Ideally, this dialog box shouldn't be prompt to the user, instead load the application start page. Our SSO with ECC & Portal works fine.
But, for certain users it keep asking to enter the credentials for the first time and if the user enters it - dialog window vanishes and takes to the start page.
Please share any pointers regarding the same.
Regards,
Anil Kumar

Hi Anil,
We had the same issue.
In our case the issue was related to IE configuration of pop-up blocker settings and cookies settings -> Internet options, privacy tab, Sites button and settings button. When you allow your site cookies and allow pop-up sites, the IE wouldn't be asking for credentials, but it will give you time-out screens. If necessary try increasing the timeout.
Hope this helps you.
Best regards,
Martina

Similar Messages

Outlook 2010 keeps prompting for credentials

Hello,
I have just about every user experiencing an issue with Outlook 2010 where Outlook keeps prompting for credentials. This has been happening ever since recent Microsoft Office updates that rolled out last week it seems. All my users still have connection
to the exchange server and can send/reply just fine. Issue occurs on both 32 bit and 64bit versions. This prompt will appear every few seconds and is becoming a nuisance for all my users.
I have attempted the following with no resolution:
- removed credentials from credentials manager
- ran Outlook in safe mode
- ran repairs on Office
- completely removed and re-added users Outlook profile (profiles are manually configured)
- made sure Office is up to date
- configured Outlook account on freshly imaged PC

Hi,
For this issue, you can first try some suggestions in this forum content:
Why does Outlook keep prompting for password
Especially try NTLM Authentication to check the result.
We have received some report about this issue since the February 10, 2015 update for Outlook 2010 (KB2956128). If you have installed this update, please note we have realized this issue and once there is any update, I'll let you know.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

ABAP consuming Web Service in HTTPS keeps prompting for credentials

I have a Share Point Web Service that I want
to call in HTTPS from ABAP
in an ECC 6.0 SAP_BASIS 700 SP 30 system. The
following steps have been
executed:
BASIS work completed –
SAPCRYPTOLIB, HTTPS Activation, profile
parameters, STRUST certificates
I have created the Client Proxy in SE80 for the SharePoint WCF Web Service
The Logical Port was created in SOAMANAGER
The issue I have is when I test the process using SE80 sometimes it will prompt
for credentials, sometimes it won't. The behavior is very sporadic, I
can run it once and it prompts then the second time it doesn't. This is
especially true after a restart of the system. The user and password
are on the RFC destination under consumer security tab.
Any suggestions why the prompting for
credentials?
Regards
Diane Szmurlo

Hi Sekhar,
Please see below link. It will be helpful.
Regards,
Sudha

Exhcnage 2013 Migration - User keep keeping prompted for credentials

Hello,
I am migrating all on-premise exchange 2010 SP3 to Exchange 2013 SP1. I am testing mailbox migrations, each mailbox that gets moved to 2013 the user keeps getting prompted for credentials. I have read several posts in the forums yet none which solve my problem.
Can someone point me in the right direction. All 2013 setting are currently at default.

Thank you for your help and your quick response.
Here is the autodiscover test. When I move the mailbox to 2013 its picks up the 2013 URL. In this output mail.myserver.com is the hostname of my 2013 cas.
Also noticed the following in the server field under account settings.
<?xml version="1.0" encoding="utf-8"?>
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
    <User>
      <DisplayName>2013test</DisplayName>
      <LegacyDN>/o=mycompany/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=2013test436</LegacyDN>
      <AutoDiscoverSMTPAddress>[email protected]</AutoDiscoverSMTPAddress>
      <DeploymentId>91ce898c-65a0-402e-be70-622d0a31f7c3</DeploymentId>
    </User>
    <Account>
      <AccountType>email</AccountType>
      <Action>settings</Action>
      <MicrosoftOnline>False</MicrosoftOnline>
      <Protocol>
        <Type>EXCH</Type>
        <Server>[email protected]</Server>
        <ServerDN>/o=mycompany/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/[email protected]</ServerDN>
        <ServerVersion>73C08391</ServerVersion>
        <MdbDN>/o=mycompany/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/[email protected]/cn=Microsoft Private MDB</MdbDN>
        <PublicFolderServer>mail.myserver.com</PublicFolderServer>
        <AD>nohdomp1.domain.LOCAL</AD>
        <AuthPackage>Anonymous</AuthPackage>
        <ASUrl>https://mail.myserver.com/ews/exchange.asmx</ASUrl>
        <EwsUrl>https://mail.myserver.com/ews/exchange.asmx</EwsUrl>
        <EmwsUrl>https://mail.myserver.com/ews/exchange.asmx</EmwsUrl>
        <EcpUrl>https://mail.myserver.com/ecp/</EcpUrl>
        <EcpUrl-um>?rfr=olk&p=customize/voicemail.aspx&exsvurl=1&realm=domain.LOCAL</EcpUrl-um>
        <EcpUrl-aggr>?rfr=olk&p=personalsettings/EmailSubscriptions.slab&exsvurl=1&realm=domain.LOCAL</EcpUrl-aggr>
        <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=domain.LOCAL</EcpUrl-mt>
        <EcpUrl-ret>?rfr=olk&p=organize/retentionpolicytags.slab&exsvurl=1&realm=domain.LOCAL</EcpUrl-ret>
        <EcpUrl-sms>?rfr=olk&p=sms/textmessaging.slab&exsvurl=1&realm=domain.LOCAL</EcpUrl-sms>
        <EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&chgPhoto=1&exsvurl=1&realm=domain.LOCAL</EcpUrl-photo>
        <EcpUrl-tm>?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=domain.LOCAL</EcpUrl-tm>
        <EcpUrl-tmCreating>?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=domain.LOCAL</EcpUrl-tmCreating>
        <EcpUrl-tmEditing>?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=domain.LOCAL</EcpUrl-tmEditing>
        <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&exsvurl=1&realm=domain.LOCAL</EcpUrl-extinstall>
        <OOFUrl>https://mail.myserver.com/ews/exchange.asmx</OOFUrl>
        <UMUrl>https://mail.myserver.com/ews/UM2007Legacy.asmx</UMUrl>
        <OABUrl>https://mail.myserver.com/OAB/4b0a14e4-d177-415f-9acf-b51b966b6dd8/</OABUrl>
        <ServerExclusiveConnect>off</ServerExclusiveConnect>
      </Protocol>
      <Protocol>
        <Type>EXPR</Type>
        <Server>mail.myserver.com</Server>
        <SSL>On</SSL>
        <AuthPackage>Negotiate</AuthPackage>
        <ASUrl>https://mail.myserver.com/ews/exchange.asmx</ASUrl>
        <EwsUrl>https://mail.myserver.com/ews/exchange.asmx</EwsUrl>
        <EmwsUrl>https://mail.myserver.com/ews/exchange.asmx</EmwsUrl>
        <EcpUrl>https://mail.myserver.com/ecp/</EcpUrl>
        <EcpUrl-um>?rfr=olk&p=customize/voicemail.aspx&exsvurl=1&realm=domain.LOCAL</EcpUrl-um>
        <EcpUrl-aggr>?rfr=olk&p=personalsettings/EmailSubscriptions.slab&exsvurl=1&realm=domain.LOCAL</EcpUrl-aggr>
        <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=domain.LOCAL</EcpUrl-mt>
        <EcpUrl-ret>?rfr=olk&p=organize/retentionpolicytags.slab&exsvurl=1&realm=domain.LOCAL</EcpUrl-ret>
        <EcpUrl-sms>?rfr=olk&p=sms/textmessaging.slab&exsvurl=1&realm=domain.LOCAL</EcpUrl-sms>
        <EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&chgPhoto=1&exsvurl=1&realm=domain.LOCAL</EcpUrl-photo>
        <EcpUrl-tm>?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=domain.LOCAL</EcpUrl-tm>
        <EcpUrl-tmCreating>?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=domain.LOCAL</EcpUrl-tmCreating>
        <EcpUrl-tmEditing>?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=domain.LOCAL</EcpUrl-tmEditing>
        <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&exsvurl=1&realm=domain.LOCAL</EcpUrl-extinstall>
        <OOFUrl>https://mail.myserver.com/ews/exchange.asmx</OOFUrl>
        <UMUrl>https://mail.myserver.com/ews/UM2007Legacy.asmx</UMUrl>
        <OABUrl>https://mail.myserver.com/OAB/4b0a14e4-d177-415f-9acf-b51b966b6dd8/</OABUrl>
        <ServerExclusiveConnect>on</ServerExclusiveConnect>
        <EwsPartnerUrl>https://mail.myserver.com/ews/exchange.asmx</EwsPartnerUrl>
        <GroupingInformation>NebraskaOrthopaedicHospital</GroupingInformation>
      </Protocol>
      <Protocol>
        <Type>WEB</Type>
        <Internal>
          <OWAUrl AuthenticationMethod="Basic, Fba">https://mail.myserver.com/owa/</OWAUrl>
          <Protocol>
            <Type>EXCH</Type>
            <ASUrl>https://mail.myserver.com/ews/exchange.asmx</ASUrl>
          </Protocol>
        </Internal>
        <External>
          <OWAUrl AuthenticationMethod="Fba">https://mail.myserver.com/owa/</OWAUrl>
          <Protocol>
            <Type>EXPR</Type>
            <ASUrl>https://mail.myserver.com/ews/exchange.asmx</ASUrl>
          </Protocol>
        </External>
      </Protocol>
      <Protocol>
        <Type>EXHTTP</Type>
        <Server>mail.myserver.com</Server>
        <SSL>On</SSL>
        <AuthPackage>Ntlm</AuthPackage>
        <ASUrl>https://mail.myserver.com/ews/exchange.asmx</ASUrl>
        <EwsUrl>https://mail.myserver.com/ews/exchange.asmx</EwsUrl>
        <EmwsUrl>https://mail.myserver.com/ews/exchange.asmx</EmwsUrl>
        <EcpUrl>https://mail.myserver.com/ecp/</EcpUrl>
        <EcpUrl-um>?rfr=olk&p=customize/voicemail.aspx&exsvurl=1&realm=domain.LOCAL</EcpUrl-um>
        <EcpUrl-aggr>?rfr=olk&p=personalsettings/EmailSubscriptions.slab&exsvurl=1&realm=domain.LOCAL</EcpUrl-aggr>
        <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=domain.LOCAL</EcpUrl-mt>
        <EcpUrl-ret>?rfr=olk&p=organize/retentionpolicytags.slab&exsvurl=1&realm=domain.LOCAL</EcpUrl-ret>
        <EcpUrl-sms>?rfr=olk&p=sms/textmessaging.slab&exsvurl=1&realm=domain.LOCAL</EcpUrl-sms>
        <EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&chgPhoto=1&exsvurl=1&realm=domain.LOCAL</EcpUrl-photo>
        <EcpUrl-tm>?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=domain.LOCAL</EcpUrl-tm>
        <EcpUrl-tmCreating>?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=domain.LOCAL</EcpUrl-tmCreating>
        <EcpUrl-tmEditing>?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=domain.LOCAL</EcpUrl-tmEditing>
        <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&exsvurl=1&realm=domain.LOCAL</EcpUrl-extinstall>
        <OOFUrl>https://mail.myserver.com/ews/exchange.asmx</OOFUrl>
        <UMUrl>https://mail.myserver.com/ews/UM2007Legacy.asmx</UMUrl>
        <OABUrl>https://mail.myserver.com/OAB/4b0a14e4-d177-415f-9acf-b51b966b6dd8/</OABUrl>
        <ServerExclusiveConnect>On</ServerExclusiveConnect>
      </Protocol>
      <Protocol>
        <Type>EXHTTP</Type>
        <Server>mail.myserver.com</Server>
        <SSL>On</SSL>
        <AuthPackage>Negotiate</AuthPackage>
        <ASUrl>https://mail.myserver.com/ews/exchange.asmx</ASUrl>
        <EwsUrl>https://mail.myserver.com/ews/exchange.asmx</EwsUrl>
        <EmwsUrl>https://mail.myserver.com/ews/exchange.asmx</EmwsUrl>
        <EcpUrl>https://mail.myserver.com/ecp/</EcpUrl>
        <EcpUrl-um>?rfr=olk&p=customize/voicemail.aspx&exsvurl=1&realm=domain.LOCAL</EcpUrl-um>
        <EcpUrl-aggr>?rfr=olk&p=personalsettings/EmailSubscriptions.slab&exsvurl=1&realm=domain.LOCAL</EcpUrl-aggr>
        <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=domain.LOCAL</EcpUrl-mt>
        <EcpUrl-ret>?rfr=olk&p=organize/retentionpolicytags.slab&exsvurl=1&realm=domain.LOCAL</EcpUrl-ret>
        <EcpUrl-sms>?rfr=olk&p=sms/textmessaging.slab&exsvurl=1&realm=domain.LOCAL</EcpUrl-sms>
        <EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&chgPhoto=1&exsvurl=1&realm=domain.LOCAL</EcpUrl-photo>
        <EcpUrl-tm>?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=domain.LOCAL</EcpUrl-tm>
        <EcpUrl-tmCreating>?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=domain.LOCAL</EcpUrl-tmCreating>
        <EcpUrl-tmEditing>?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=domain.LOCAL</EcpUrl-tmEditing>
        <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&exsvurl=1&realm=domain.LOCAL</EcpUrl-extinstall>
        <OOFUrl>https://mail.myserver.com/ews/exchange.asmx</OOFUrl>
        <UMUrl>https://mail.myserver.com/ews/UM2007Legacy.asmx</UMUrl>
        <OABUrl>https://mail.myserver.com/OAB/4b0a14e4-d177-415f-9acf-b51b966b6dd8/</OABUrl>
        <ServerExclusiveConnect>On</ServerExclusiveConnect>
      </Protocol>
    </Account>
</Response>
</Autodiscover>

Outlook 2007 keeps prompting for credentials

I've seen so many articles on this and it still plagues me. I've had enough.
I am in a pure Exchange 2007 environment.
SCC Mailbox Server
Hub & CAS are on a different Server but together.
Outlook 2007 is installed on my workstation.
I setup a profile using the auto-discover process (default) and I am prompted for a passwrod to my hub and CAS? I enter in the CORRECT credentials and I am prompted again. Remembering months ago that I was unable (or unwilling) to resolve this annoyance I hit cancel and chose to set it up manually. this worked using the Exchange Clustered Mailbox name.
As soon as the profile is setup and I am into Outlook I'm prompted again! wow, what is this? I enter in the CORRECT credentials AGAIN and i am repeatedly prompted. after hitting cancel 30 times i continue on with my work.
..but then I close and re-open Outlook, same process all over again. the Windows prompt is prompting me for creds on domain.com (my domain) what is going on here. i have not even had a chance to configure (break) anything....is this default behaviour for exchange 2007/Outlook 2007? I know I am missing something here but I just can't seem to get around this.
I have tried most MS KB articles out there (can't find the links to provide)
Yes, I'm on the Domain
Yes, I have decided to set it up manually and chose not to use Auto-discover, which to me at this point is a terrible feature.
Yes, my bottom right corner of Outlook 2007 says "Online with Microsoft Exchange"
Outlook 2003 clients do not have this problem which tells me this is something in Outlook. I can uninstall Outlook 2007 and replace it with Outlook 2003, same workstation, same user logged in with no problems.
Whats going on here?
thanks

i solve this problem with this
Kernel authentication Mode
If you have all the above configured and you are still experiencing problems then the following procedure will more than likely fix it for you. It has been working a lot for me lately and also for people asking questions on Experts
Exchange.
In Internet Information Services (IIS) Manager locate the Exchange virtual directories, if you are using Small Business Server 2008 these will be under the SBS Web Applications website, if your not using SBS then they will be under
the Default Website.
The virtual Directories you are looking for are:
Autodiscover
EWS
RPC
OAB
In turn highlight each of these virtual directories and double click the Authentication icon on the right hand side. Right click on Windows Authentication and select Advanced Settings. Place a check box in the box for Enable kernel-mode
authentication. Do this for each virtual directory listed above.
http://demazter.wordpress.com/2010/02/09/outlook-continually-prompting-for-username-and-password-2/

Why does Outlook keep prompting for password

We have seen our community members ask questions about Outlook keeps prompting for credentials many times. This issue could be caused by numerous reasons. Below is a list of the most common reasons for this problem:
Outlook is configured to prompt you for credentials
Incorrect password cached in credential storage
Required Authentication Settings for outgoing server and incoming server
Outlook Anywhere is not configured to use NTLM Authentication
Corrupt Outlook profile
Slow or unstable network connection
Antivirus programs
Shared calendars
Outlook is configured to prompt you for credentials
If you are using an Exchange account, there is a setting in your Outlook profile to always prompt for logon credentials. To find the setting, please follow:
1. In Outlook 213, go to File tab > Info >
Account Settings > Account Settings…
2. Highlight your Exchange account and click Change button.
3. Click on More Settings button.
4. Select the Security tab.
5. Under the User Identification, make sure the “Always prompt for logon credentials” option is not selected.
If you are using other types of email, please make sure you have ticked the option “Remember password”.
Incorrect credential cached in Credential Manager
Your Windows system stores user credentials on your computer. If the cached credentials are incorrect, you will be prompted for password. This issue usually happens after the password for your domain user account is changed. Before your password changed,
you saved your credentials. The stored credentials are not overwritten when Outlook triggers the authentication prompt even if you enable the Remember my credentials option.
To fix this issue, you need to remove the corrupted credentials, follow these steps:
Click Start, click Control Panel, and then click Credential Manager.
Note If View by is set to Category, click User Accounts first, and then click Credential Manager.
Locate the set of credentials that has Outlook in the name.
Click the name to expand the set of credentials, and then click Remove from Vault.
Repeat step 3 for any additional sets of credentials that have the word Outlook in the name.
Required Authentication Settings for outgoing server and incoming server
Different email provider may need different authentication settings. Please make sure you have set the server settings correctly. You can contact your email provider to gather the information.
In general, we select the “My outgoing server (SMTP) requires authentication” option and the first bullet “Use same settings as my incoming mail server”.
In addition, click on the Advanced tab and check if you have enter the correct Server Port Number and select the correct encrypt type. Below is a screenshot for an IMAP account:
Outlook Anywhere is not configured to use NTLM Authentication
The Outlook Anywhere feature allows you to access your Exchange account remotely from the Internet when you are working outside your organization's firewall.
When using Outlook Anywhere to connect to your Exchange server, we need to choose
the authentication method among Basic Authentication, NTLM Authentication and Negotiate Authentication. The difference among them is the way that the passwords are sent when connecting to the server. With Basic Authentication,
the password is sent in clear text. Using NTLM Authenticationcan significantly reduce the number of password prompts.
To check the authentication setting, please go to File > Account Settings > Account Settings,
select the Exchange account, and then click
Change. In the Change Account wizard, click
More Settings, and then click the Connection tab. Click the Exchange Proxy Settings button and now, you can see the settings under
Proxy authentication settings. Try to change the authentication to
NTLM Authentication and then check the issue again.
Slow or unstable network connection
If your network connection is slow or unstable, Outlook may lose connection to the mail server. When Outlook try to reconnect, it will prompt for the credentials. To verify this, please switch to a stable network environment and then check if this issue
persists.
Corrupt Outlook Profile
Corrupt profile may cause Outlook to no longer remember your password. Please try to create a new mail profile in Control Panel and reconfigure your email account in the new profile to fix the issue. To create a new mail profile, you can refer:
http://support.microsoft.com/kb/829918
Antivirus software
Antivirus software usually integrates into your Outlook and it may cause some conflicts. Try to temporarily turn off your antivirus software to check if the issue will be gone.
Shared Calendar
Shared calendars can impact the user credentials, this issue may also occur if you have shared calendars opened in Outlook. You can try to unselect the shared calendar to check the result. It’s recommended to not open the shared calendar unless you want
to view them.
If you have any comments, welcome to post in the forum. Thank you.
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Nope...
I went through point by point by point, top to bottom, checking and verifying every single item as a possible cause for why my system (Outlook 2013 running on Windows 8.1 and connecting to Exchange 2010) insists on prompting me for my password every single
time I start Outlook. None of the solutions worked, my system still prompts me. I don't even have to supply a password. When the prompt dialog appears, I just cancel it. Within a few seconds, the bottom Outlook status bar changes to
"Need Password" with a key icon to the left. Then I just click on that message and immediately Outlook connects to Exchange.
The freaking software is BROKEN! Period.

Office 2007 Documents Keep asking for credentials

Hi All Gurus - Is there any issue with SP 2013 and Office 2007? We are trying to access office documents using IE 11, it prompts for credentials first time after compture reboot. Once given credentials it works fine whole day. but users who reboot there
computer have to provide credentials next day. It's not with the PDF documents. Also, we have set proper Alternate Access Mapping and FQDN for the site. Also, the intranet site has been added to the trusted site. Also, tried with the Local Intranet Zone setting
"Automatic logon with current username and password".
Users with the IE 10/11 and Office 2010 have no issues.
Could anybody please guide me on this?
Regards,
Khushi

try these links:
http://blogs.technet.com/b/office_integration__sharepoint/archive/2014/02/24/users-are-prompted-for-username-and-password-when-opening-an-office-file-from-a-web-server.aspx
http://www.mysharepointadventures.com/2012/02/sharepoint-keeps-prompting-for-credentials/
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/MS-SharePoint/Q_27955868.html
http://stackoverflow.com/questions/375390/office-documents-prompt-for-login-in-anonymous-sharepoint-site
also you can try to disableloopbackcheck as below link:
http://blogs.technet.com/b/sharepoint_foxhole/archive/2010/06/21/disableloopbackcheck-lets-do-it-the-right-way.aspx
http://www.jeremytaylor.net/2010/05/24/sharepoint-disable-loopback-check-disableloopbackcheck-dword-in-registry/
also try tocheck if compatibility issues is present between sharepoint 2013 and office2007 docs.
Please mark as answer if you find it useful else vote for it if it is close to answer..happy sharepointing

Outlook 2013 continually prompting for credentials on new domain

Greetings,
I first posted this in the Office365 community forums and was directed here.
We are experiencing an issue where Outlook 2013 (Office365 install) is prompting for user credentials every time it is opened, despite checking the option to remember the credentials. So far we've tried a number of troubleshooting steps, but nothing
has resolved the issue. The issue is happening to multiple users on multiple computers.
We are running:
Outlook 2013 (32-bit) (Office 365 install)
Windows 7.1 Professional (x64)
Computer is domain joined (Server 2012 R2 Domain Controllers)
Mail is hosted on Office 365
We've tried:
Clearing the Outlook and Office credentials from Credential Manager.
Removing the mail profile and the saved credentials from Credential Manager, then re-adding the mail profile.
We've tried adding the mail profile with both a manual configuration of the server settings and allowing Outlook to automatically configure them.
Ensuring that "Always prompt for logon credentials" is unchecked.
Setting "Always prompt for logon credentials" to disabled via registry (see
http://support.microsoft.com/kb/2984912)
Confirming that Autodiscover is able to connect (http://www.microsoft.com/en-us/showcase/details.aspx?uuid=e8db028a-06f4-45fb-aff1-e8ac896d29c5)
Deleting the Autodiscover.xml file so that it is recreated
Doing an Online Repair of Office 365.
Reinstalling Office 365
Recreating the user's Windows profile.
Ensuring all applicable Windows updates and Office updates are installed.
Changing Proxy Authentication from Basic to NTLM (will not connect with NTLM)
The machines this is occurring on are on a new domain that we are in the process of setting up. The user accounts are still on the old domain. Cross-domain trusts are set up in both directions and all other services are working fine. GPO settings across
both domains have been set up to be identical. The issue occurs on computers that were built directly on the new domain as well as computers built on old domain and migrated over. Machines that are not domain joined or are still on the old domain are not experiencing
the issue.
If any of you could provide any insight or other steps that we could try I'd greatly appreciate it.
Thanks

Hi,
For the issue that Outlook keeps prompting for password, I usually suggest users follow the steps in this article below, but apparently you have tried almost all the steps:
Why does Outlook keep prompting for password
I've seen some similar issues that were caused by an old "network driver", which for some reason caused a wrong server name to propagate up from the network layer to the application layer. Updating the network driver would fix the issue, I'm
not sure if this works in your scenario though.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Getting Prompt for Credentials When Opening InfoPath 2010 Form in Sharepoint 2010

I have a domain user who runs Office 2010 x32 and uses a Sharepoint 2010 site daily. Lately a specific page on that site has been randomly giving prompts for credentials when opening existing documents and creating new ones. The process can be most easily
replicated by opening the new document template in Infopath by going to Documents -> New in the ribbon bar of the SP page. Most of the time the Windows credentials for the user are passed to Infopath/Sharepoint automatically (which is normal), but on the
fourth or fifth attempt to create a new form, the prompt appears. The user can still enter the credentials and open the blank template form, but a prompt should not appear. The user is also the administrator for that page, so I'm thinking it's not a permissions
issue.
The user is running IE 9 on Windows 7 Pro x64. I have performed the following:
Reset advanced IE settings and all user cache data
Cleared cached Sharepoint credentials in Windows credential manager
Re-applied group policy for the machine using gpupdate /force
Logged in with a clean temporary profile
Logged in to another domain account using the user's Sharepoint credentials
Cleared Infopath cache
Re-installed Office 2010 x32
The problem only occurs only on this particular machine. There are no Sharepoint or authentication-related errors or warnings in the application and system event logs. There are also no error messages on-screen when the prompt appears. I also considered
the possibility of this being a performance related issue in the case that maybe Infopath was taking too long to start, causing the credential pass-through process to time out and fall back to a prompt. I ran disk cleanup, deleted some temporary files, and
checked for excessive CPU/memory load. I didn't find any issues and doing these things did not help.
I'm convinced there is another setting somewhere in Windows that is causing this. Interestingly it always happens after four or five attempts, never the first time. Can someone point me in the right direction?

Hi Titan, this sounds like an IE security setting issue. Things to do:
1. In Internet options>Security>Local Intranet, make sure "Enable Protected Mode" is not selected.
2. Under Sites>Advanced, add https://*.sharepoint.com (and make sure "Require server verification..." is not checked).
3. Under Security>Custom Level, scroll all the way to the bottom and make sure "Automatic logon with current user..." is checked.
cameron rautmann

Outlook 2013 on Windows 8.1 keeps prompting for username and password.

Hi,
I have a HP Pavillion TouchSmart laptop with MS Windows 8.1 OS. I had installed MS Outlook 2013 Standard. This laptop is joined to the domain like many of my users, however, it keeps prompting for username and password. The emails are still able to send
and receive without any problem.
I have tried to check the connectivity, both cables and wireless are well connected.
I have tried to reinstall the Outlook 2013, but it still occurs.
Attempted to recreate profile but it still occurs.
For the configuration:
I have selected negotiate authentication, and have unchecked the box that states
"Always prompt for login credentials"
Please advise.
Thank you.

Hi,
We can also follow this forum FAQ to troubleshoot this problem:
Why does Outlook keep prompting for password
http://social.technet.microsoft.com/Forums/en-US/bcd2d9c2-1a1b-4446-bf32-69fee8cdf11b/why-does-outlook-keep-prompting-for-password?forum=outlook
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Windows XP Machines Always Prompt for Credentials (Exchange 2013, Outlook 2010)

I am running Exchange 2013 on Server 2012 Datacenter (VM). Windows 7 clients with Outlook 2010 work fine. Windows XP clients with Outlook 2010 prompt for credentials (user name and password) each time Outlook is started, and checking the "Remember
my password" box does not prevent this from happening the next time. The "Always prompt for logon credentials" checkbox on the "Security" tab of the "More Settings" section of the Exchange account is not checked. I have found a myriad of posts
with similar issues, but they all seem to have to do with SBS/Exchange 2007, and I haven't come across something that works as a solution for me. One suggested certificate issues, and I was having certificate security warnings, but I got that resolved.
I am hopefuly that the fact that this only happens on Windows XP will be telling.

Proxy settings:
auth_param ntlm program /usr/bin/ntlm_auth --helper-protocol=squid-2.5-ntlmssp
auth_param ntlm children 50
auth_param ntlm keep_alive on
auth_param basic program /usr/lib/squid3/squid_ldap_auth -R \
-b "DC=domain,DC=local" \
-D "CN=Squid Proxy,OU=TI,OU=Domain,DC=domain,DC=local" \
-W passldap \
-f "sAMAccountName=%s" \
-h domain.local
auth_param basic children 20
auth_param basic realm Domain Internet Proxy
auth_param basic credentialsttl 8 hours
external_acl_type ADS children=50 ipv4 ttl=60 %LOGIN /usr/lib/squid3/squid_ldap_group -S -K -b "DC=domain,DC=local" -f "(&(objectclass=person)(sAMAccountName=%v)(memberof =CN=%a,OU=Domain,DC=domain,DC=local))" -D "CN=Squid Proxy,OU=TI,OU=Domain,DC=domain,DC=local" -s sub -W ldappass domain.local
tks.

Kerberos authentication prompting for credentials in Sharepoint 2013

Hello all,
I think I’m a bit confused on what I should expect out of Kerberos and sharepoint.
Following the steps located in
http://blog.blksthl.com/2012/09/26/the-first-kerberos-guide-for-sharepoint-2013-technicians/ , I’ve setup Kerberos in my Sharepoint 2013 environment. My hope was that configuring kerberos authentication would solve the issue of users being prompted for
credentials when they access sharepoint. I know that one way to address this problem is to tweak the IE settings by adding the site to the local intranet or trusted zones, but am I wrong in thinking that Kerberos should also authenticate the user on to the
site? Here’s my situation:
Previously, I had our sharepoint URL in the trusted zone and had IE set to pass my credentials through, and that worked. After configuring Kerberos, I can see the tickets on my system using klist and the security log on our web front-end shows that I authenticated
using Kerberos.
However, if I then remove the sharepoint URL from the trusted zone in IE, I still get prompted for credentials. If I cancel the credential prompt, I get a 401 error and the security log on the server shows a NTLM login attempt.
As soon as I put the URL back in the trusted zone, I can access the site and the server log shows a Kerberos authentication.
I’m I wrong in thinking that if Kerberos was working properly then I shouldn't need to have the URL in the trusted zone?
Thanks
Bill

Thanks for the quick reply, Alex. At least it’s good to know it appears to be working as designed.
Thanks again,
Bill

WAAS causing extra prompts for credentials

Hi guys,
So when I install the WAAS mobile client onto one of our branch boxes it's causing extra prompts for credentials to pop up every few seconds. I read what I've pasted below already but our branch servers are running DNS and don't use IP's to communicate back to head office.
Has anyone had this issue and how was it fixed.
Thanks,
Brent
CSCsm78019-Cisco WAAS Mobile causes extra prompts for credentials when users access a file server by IP address, or when the CIFS client cannot use Kerberos authentication with the file server. Workaround: Use host names instead of IP addresses

Are you running this on a Vista client? If so perhaps this release note applies:
CSCsy72308-In some deployments, Vista clients may occasionally be prompted for credentials by the domain controller. Workaround: Verify that the domain controller has been excluded from being accelerated.
One solution that would solve it is to simply bypass the the server in WAAS Mobile using the IP Exclusion List. If it is a domain controller it is likely that that is not a file server and therefore is not the primary need of optimization.

Outlook 2010 keeps prompting for password

Hi,
We use Exchange 2008 and Outlook 2010. For some reason, Outlook 2010 keeps prompting for password. My use entered the password and checked "Remember Password" box, but next morning when he logged in, he still got the prompt.
I removed the Outlook credential for Outlook listed under Password Credential in Control Panel, but still no help.
Please advise!
Thanks in advance!
Grace

Hi Grace
1. Open Outlook 2010. Click File>Account Settings>Account Settings.
2. Click the E-mail tab, click the Exchange Online mailbox, click Change…
3. Click More Settings…. Click the Security tab, make sure the Always prompt for logon credentials box is unchecked.
Please mark it answer if it helps you solving your problem
Amit Kotha

Shared folders (Windows file shares) show access denied and do not prompt for credentials

Scenario:
Like other admins, I log on and work as a 'standard user' (usera) with no admin rights anywhere in the domain, to perform admin tasks I have another account (userb) which I authenticate with as and when required. userb has been allocated/delegated permissions
as required.
Problem:
When trying to connect to shared folders on servers (2008 R2) using a UNC patch via Windows Explorer (Win 7 Ent.), I see an access denied error and do not get an option to supply alternative credentials.
If I try to connect to the admin shares on the same server (\\server\C$ or \\server\e$) I get an access denied message AND get prompted for credentials. I supply my admin account and gain access as expected.
If I check share and storage management when attempting to connect, I see that Windows is trying to connect me to each share as usera (which has no access). I understand why I get access denied at this point, but not why it can't just prompt me to supply an
account that does have access. When trying the admin shares I also see the usera account, but I get a prompt to supply a user who does have access.
Share permissions on the folders are for example 'Everyone' Full Control. NTFS permissions are 'userb' has modify (read, execute, list, traverse etc) via a 'Server Admins' AD Universal security group.
Note: If I do a NET USE from CMD and use the /USER switch, I can access the shares fine. But this is not great for accessing shared folders on the fly from various computers.
How can I get the other shares on the server to prompt me, rather than just say access denied?
Many thanks.

Try to disable guest user from the server
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suggestion in a test environment before implementing!

WAS ABAP - Keep prompting for credentials

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