Was able to create guest network but when I try to access guest network to test it, I cannot connect.

Was able to create guest network but when I try to access guest network to test it, I cannot connect.  I tried iPad and iPhone.

The Guest Network feature will not function correctly if the AirPort Exteme is configured in Bridge Mode.
But unfortunately, Bridge Mode is the correct setting if you have the AirPort Extreme connected to a modem/router or gateway type of device.
So, is the AirPort Extreme configured in Bridge Mode as illustrated above?
Can you provide the make and model number of the device that you might call your "modem"?

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