Was able to watch
I've been watching Eurosport and BBCi player via my iphone but all of a sudden its stopped working? When i press the air play button i used to get iPhone/Apple TV/Bose speaker as connection options but now the apple tv option has gone?
Hello, Antozzi.
Thank you for the question. Try the steps in the articles below to troubleshoot the issue you are experiencing with your iPhone, Apple TV and AirPlay. Make sure to close any open applications on your iPhone. The steps to process this are in the second article.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
iOS: Force an app to close
http://support.apple.com/kb/ht5137
A simple power cycle of the devices and network can resolve this issue. However, router settings can cause device not to communicate over a wireless network.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Cheers,
Jason H.
Similar Messages
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First night I was able to watch 2 TV shows (45 min each) with no problems, but thereafter programs will not stream without constant pause to buffer. Weather conditions are ideal and my internet comes from crappy hugesnet, but worked fine the first night.
The speed may have been ok at that time and is too inconsistent/too slow overall. interference may have proven to be more of an issue since as well. If using public DNS that will provide Intermittant results
I'm sure using a hotspot would be fine but it depends on your viewing habits. An HD movie is around 4-5GB. It would also be subject to speed. requirements so best to test to see how it compares.
You would have to check with your Carrier if hotspot it's enabled then just to into your settings and toggle it ON -
I rented two HD movies on Apple TV, both at the same time. I was able to watch one, but the second says - "error while loading this content, try later" - well I tried later numerous times and continue to get the same message. What is my next step??
No, the film will be available for 30 days, but once you start watching it the clock will start running and it will expire after 24/48hrs (depending on location).
You said you rented on Apple TV, which has no accessible storage. When you choose to watch it starts to cache to the small flash drive, which is then flushed when you access another movie (or any other content). Everything is streamed so it will need to load each time. If you want to store any content you need to do so via computer.
Network issues can also contribute to seeing such an error. If on wifi, try ethernet. Make sure DNS is set to auto (settings - general - network). You can also see the status of your network by getting a report (istumbler, netstumbler or similar), to look for signal strength, noise, nearby networks.
Other services use adaptive streaming so they won't be much of an issue. -
My hard drive crashed before I was able to watch the movies. Can I download them again?
Did you fail to backup your computer?
If so, not good, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I bought the entire season 6 of Breaking Bad and it shows I paid for all, but I have not been able to see more than the first episode. Where are the others?
Hi Mizmichele,
Welcome to the Support Communities!
The following information should help you understand how Season passes work:
Click on the links below for more details and screenshots:
iTunes Store: Download options when purchasing TV seasons, Season Passes, Multi-Passes, movie bundles, music box sets, or individual movies or TV episodes
http://support.apple.com/kb/HT5731
iTunes 11 or later
Season Passes and completed TV seasons
When you purchase a TV season or Season Pass, you'll be presented with three options:
Clicking the Later button will not download any episodes. You'll be able to download your episodes at any time from iTunes in the Cloud.
Clicking the Download All button will download all available episodes.
Clicking the Download button will download the earliest unseen episode of the season.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
TV Shows
Make sure you're signed in with the same Apple ID you used for the original purchase.
Tap the Videos app.
Tap TV Shows, at the bottom of the page.
Find and tap the show and season you want to download.
Tap the download icon next to the episode you want to download.
The TV show will begin downloading.
Cheers,
Judy -
I purchased a movie and I watched it once while it downloaded onto the computer but now I am unable to watch it or to even get it to come up. Can someone please tell me what I need to do to fix this? Thank you
Could you walk us through what happens when you try to play the movie, please?
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PPlease help, I can't stream netflix or crackle using my data plan. I have 3G. And wifi works fine. Worked fine until 2 weeks ago. Cell service is turned on.
We are here to help, on the double Cleopet8088! May I ask what zip code are you in? Also, what iOS version do you have installed on your iPad? If you have voice service with us on a cell phone then are you having the same issue there? As you share the details then we can investigate.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport -
Up until recently I was able to watch Netflicks movies thru streaming. I now received a error message: plug in failure. Can anyone suggest how I can correct this?
I had the same problem. I checked with Netflix and they told me to uninstall and reinstall the silverlight? plug in. We went through several versions of this. Long story short, nothing worked, but it DID run just fine on other users on the same machine. a couple of months later, BAM it suddenly works perfectly again. Netflix blames Apple, Apple blames netflix... who knows...
Here's my advice: download the Silverlight or whatever it's called plugin and do the uninstall, then reinstall. If that works, great!
If not, make up a new user and see if netflix plays from that account. If so, you have a workaround that is tedious, but at least lets you watch your movies! Someday in the future,it might just start working again. -
Videos that I priviously was able to see, no longer can and asks for an App.
Hi, I have many sort videos on my Iphoto which I was able to watch previously and now I get a message asking for an App. How can I fix it? Many thanks!
On MacOS X 10.8.5 has been a problem with videos in some cases, when cleaning applications cleaned a certain cache, and a helper file was missing, that may be necessary to play videos.
If you have been running cleaning applications, try the fix below:
With MacOSX Mavericks and Mt. Lion it helped to rebuild the cache using a Terminal command:
Try this fix posted by andyBall_UK:
Open a Terminal window (the Terminal.app is in Applications > Utilities)
Copy and paste the line below into the Terminal window, hit return and enter your administrator password.
sudo /usr/libexec/xpchelper --rebuild-cache
If you do not want to use a Terminal command you can achieve the same thing by booting into recovery and reinstalling the system on top of your current system - don't wipe the drive again. OS X: About OS X Recovery
See andyBall_uk's post:
Re: Import video to Aperture library on Mountain Lion -
When I first attached a cable from iphone6 to hdmi on tv, I was able to read kindle on tv. After watching movies and playing Pandora from iphone to tv through the cable, I can no longer read kindle through it. What settings do I need to change?
Hi,
Already mentioned on the following post:
http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/VGA-on-laptop-HDMI-on-TV-needs-connected/m-...
You need a CONVERTER, not ADAPTER The setup:
The following list may help:
http://www.ebay.com.au/sch/sis.html?_kw=HDMI+To+VGA+COMPONENT+Adaptor+A+V+Digital+Converter
Laptop (VGA) ---- Converter from VGA to HDMI ------ TV
You also need sound, you can buy a converter with sound OR connect sound directly from laptop to TV.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
I was being able to watch facebook videos from my ipad, and since i updated my IOS to 7.1.1,i dont know if it has to do with that but now i can no longer see any facebook videos
If you look at the preferences for Flashblock (access from the extensions window of the add-ons manager) and choose Whitelist, you can add a site to that window, and that site will not be blocked by Flashblock at all. You will not even see the Flashblock icon.
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I have an iPad 2. So does my wife. We recently went on a trip and downloaded movies to watch on the plane. My wife watched 3/4 of her movie and then fell asleep for an hour. When she went back to watch the remaining last quarter of the movie, it said it had expired. It also said that all the other movies that she had downloaded within the past 2-3 days had expired. I had a similar problem with a movie I rented. I went to view it and it came up and said it couldn't load the content and then said the movie had expired. I wasn't able to watch the movie on my flight which was quite annoying. Since returning home later in the day, I still had it saying it was expired, but now it is coming back and saying I have 27 days (which is correct). What is going on here? Someone at the apple store in NYC said to close the app but I find I don't even know how to do that anymore with the new version. Used to be you double clicked on the button and then got a minus sign which allowed you to close the app. It doesn't do that anymore. I also tried turning the iPad off for at least 5 minutes and trying it again and that didn't work either. Anyone else had this problem? Can anyone tell me why this is happening?
force quit app. double click home button and slide app up and off page
Peace, Clyde -
I got a new iPhone today. Everything is backed up on the cloud. I was able to down loud from my iTunes. I got my Music but I rented two movies I didn't get to watch. I can't find them to down loud. Of I have to pay to rent them again ??
Does the original library file still exist on the computer? Hopefully when creating the new library it was done in a seperate folder as I do not believe iTunes allows for two library files in the same location.
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I am unable to stream Netflix to my Iphone or Apple TV, from my wireless router . . . even though I am able to watch Netflix on my WII (also wireless) and desktop computer (not wireless).
On the Iphone and Apple TV I can connect to Netflix . . . it recognizes me and my account settings . . . and I can veiw all my recent programs and show titles, descriptions, etc.. But when I select one to watch I get a message saying:
"ERROR A PROBLEM OCCURED WHILE PLAYING THIS ITEM. TRY AGAIN LATER, OR SELECT A DIFFERENT ITEM. GO TO WWW.NETFLIX.COM/SUPPORT FOR MORE INFORMATION. (139)
Netflix support say there is nothing wrong on their end . . . that it is an Apple issue. They see the request for the show, the devices are registered . . . but it shows 0 bandwidth to the device.
My Apple TV did this when I first hooked it up a couple of weeks ago. Then after a few days started working with Netflix, for no apparent change . . . now doesn't again for the past couple of days (I think that it auto restarted the other night after a virus scan).
Very frustrating, and driving me nuts! Has anyone else had and been able to resolve this problem?Troubleshooting
Apple TV2 update one day and netflix is browsing but not launching the actual content (error 139)
Ipad2 (another ios device) forces me to update netflix if I want to use it and I get the same error 139 on it.
**** now I have two not ways not working where prior to some update it was fine.
Nintendo Wii is still working ( mind you running an ancient version of netflix ) Dusted the Wii off and gave it to the kids use. Now they are happy again...
PC is also still working ( using some other flash client ) but that's just of interest, we're not going to be watching tv with that.
My wife's iphone 4s is still working. Odd.. still ios but for somereason I am not forced to update the version. So basically she could mirror stream up to the apple tv with it. Nice feature of Ios5. Later found out it is using 1.4 version of netflix. The most useful thing out of that is that all 3 of the devices are Ios and it was actually the iphone with the 1.4 version of netflix that still worked!
I heard from a friend who was on a different ISP he was still working so I took my appletv2 and ipad2 over to my brothers house who is on that same ISP as my friend and both started working. So the ISP is involved too!
Brought the appletv2 and ipad2 back to my house hoping it would maybe still work. No dice Broken again.
Searched the appstore for a decent packet analyzer and there isn't really anything. I was able to sniff the traffic with my PC and also on my juniper ssg5 confirmed that. Turns out port 80 traffic is actually failing and authorization is not happening. The other clients do not do this...
Asked a buddy from work who used to work at the ISP if he could make a call to some one who might actually know what is going on. He came back pretty quick and said yea they are trying really hard to get the beta patch in from Bluecoat asap.
So knowing that it was actually Netflix that changed when it hit 2.0 and in my case the ISP made the adjustment it's pretty safe to say this issue is going to be ongoing unless netflix changes again the way they authorize for licenses.
So that's the summary of what went right down the troubleshooting path but I'll tell what what didn't
2 calls to Netflix (useless... waste of time... they are too quick to blame anyone but themselves)
1 call to apple support (support call was going to cost more than it cost for me to change ISPs)
2 calls to ISP (through the normal means - regular support number)
So why is this intermittantly working sometimes? If you are lucky enough to authorize to an IP address that is not cached they voila you are going to get an authorization / a license to watch the show. Some people report after defribulating their appletv (reseting, rebooting, dns changes, you name it) they get it working. Over the past month we all seem to have got it working for some period of time only to lose it a day to two later.
It's now been several days since the beta patch to the bluecoat and 4 of us who have been communicating on the issue appear to be online all at the same time for those several days and that is a good sign that we might be out of the woods on the issue.
Hope this turns into something helpful for someone else out there. -
I used to be able to watch video clips off a streaming website, but it's been getting more difficult and now it no longer works. I suspect that my older Power PC G5 Mac is not compatible with the newer Firefox version of 3.6.24. I suspect that if I used an older version of Firefox with my system, I could get back to watching video clips. Would this work, and if so, where can I download an earler version of Firefox that would be compatible with my Mac and MacOs 10.5.8?
You might want to consider extending the lifespan of your G5 by using a different operating system. I put [https://en.wikipedia.org/wiki/Lubuntu Lubuntu] on a G5 recently and it runs the newest Firefox just fine. Lubuntu (pronounced Loo-boon-two) is sort of an Ubuntu lite - a user-friendly version of Linux. There are many applications to choose from, and it's all free.
The PowerPC I did this on was one of the old Bondi Blue ones. Firefox had no problem running on it at all and has all plug-ins needed for video, audio, etc.. I gave it to a church and it's running fine for them.
You can download old versions of Firefox, but you'll just open yourself up to security problems if you do.
FYI: The Mac operating system is built on Linux.
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