Was downloading games on mac osx lion 10.7.1 and went on the app store and went through my purchases and they were gone
I was downloading games and then went through my purchases because 2 of 3 games was paused and i couldnt unpaused so i deleted them on launchpad and went through purchases and they are gone and when i find them on the app store they say the money and not install and this also happend when i had been downloading mountain lion plz somebody help me
Dont worry found the prob its that i accidintely hide them and so i went to my account went to hidden purchases then unhide them
Similar Messages
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I have a mac osx 10.5.8 how do i get the app store it says my updates are all complete
i have a mac desktop 27" on osx version 10.5.8. I want the new app store but when i do updates it says i am all up to date. How do i get the app store
You must upgrade to Snow Leopard 10.6.6 or later to have access to the Mac App Store. And, this will be necessary if you plan to upgrade to Lion.
You can purchase Snow Leopard for $29.00 at any Apple retailer or from the online Apple Store. -
why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice
This is cause by the way the App Store checks to see if an application is installed on your system.
Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
Hopefully one of these days Apple wil fix this.
regards -
I have downloaded mountain lion from the app store on another computer. I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?
Mac App Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4928 -
I purchased an app when I had my iPhone 4s. I went to the app store to re download the app and I was charged for the app again after I downloaded the app.
IPhone and iPad have different formats. You would have to purchase the iPad version. This isn't true of all apps, some work on both iPad and iPod/iPhone (like most games).
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I am trying to download a free game from the app store. I have never purchased online, I don't want to enter credit card info, can't I download FREE Solitaire w/o entering credit info??
This is the only way I now how to create an account without credit card info
http://support.apple.com/kb/HT2534?viewlocale=en_AU -
I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?
Sometimes if you make a purchase for the first time, use a new billing method (ie credit card) or the App Store terms have changed, I've noticed that you need to press the "Buy" button twice for the purchase to actually go through (ie, you press Buy, you agree to the terms, and you have to press Buy again). You won't get double-charged.
You can check if the purchase is actually downloading by looking in the Purchased tab of the App Store - the Mountain Lion installer will be there if it worked. If not, try the Buy button again.
Matt -
I bought Smart Photo Converter which does not work but i can't get any refund , i have contacted the company but no reply and that was two weeks ago...so do you talk to someone at the App store?
Mac App Store Support -
http://www.apple.com/support/mac/app-store/ -
when i 'upgraded' to Mavericks, it locked me out and shut down my computer. now it won't print from my Epson Stylus CX3810. Epson doesn't have the driver to download and neither does the App store. Suggestions?
I'm having similar problems with my Epson Stylus DX5000. There was no in-built driver available (the generic old and new Stylus drivers didn't work), so downloaded the latest driver from Epson site. It shows as being available to print to, but just sends data to the print queue then job disappears.
I hope you're right C F McBlob, I could do with printing today but if there are new drivers available from November 5, then so be it. -
Aperture ate my picture files and they are not recoverable. The guy at the Genius Bar told me to Trash the App, empty Trash, then go to Purchases and reinstall. But Purchases says it is "Installed" so it does not let me download it again. HELP!!!!
I typed Aperture into Spotlight and sure enough it did show up.
It looks like it is supposed to be in Apps.
But it is not there.
So I clicked on the spotlight Aperture and it opened up the App!!!!
But I do not know where it is to move it!
How can I find it?
While Aperture is running and you are seeing it in the Dock, ctrl-click (or right click) the Dock icon.
You will see a contextual menu. Click on "Options", then select "Show in Finder".
And check the "keep in Dock" mark, so you will not lose it from the Dock. -
I've recently change my Apple ID email so I've recently went to the App Store to download some apps that I've bought a while ago and none of them are showing. I've also searched for the app and wants me to buy it again.
Do you remember the old Apple ID and password? If so try using that.
Otherwise contact support at the App Store:
OT -
Yesterday I worked on spreadsheets in the 3.0 version, today I open up numbers and it tells me I need to update. When I look in "about numbers" it tells me I have version 09...I went to the app store, it says the new version is installed on my Mac.
Hi nuvest,
Numbers 3.0.1 lives in your Applications folder. Numbers '09 lives in a folder called iWork '09 within your Applications folder. You can drag each icon to your Dock. They will become Aliases. Right click (or control click) on each Alias in turn and Options > Keep in Dock. Then you can choose which one to launch.
Numbers '09 (Numbers 2.3) is on the left, three column chart. Numbers '13 (Numbers 3.0.1) is on the right, four column chart.
Both versions will run side-by-side. Just be sure which version has your document open before you save.
In Numbers 3.0.1 you can convert "backwards" to Numbers 2 with File> Export > Numbers '09...
Regards,
Ian. -
Hello, i've downloaded an app from The App Store on iTunes (Call of Duty) and when i wanted to sync it to my iPhone5 it stops in step 5 *detemining apps to sync* what should i do? i don't want to restore my iPhone.
You cannot call anyone. You contact them as everyone else does: http://www.apple.com/support/itunes/contact/
You delete the app as you do any other app. Hold an icon until they wiggle. Tap the "x". This is covered in the manual. -
Mostly explained in the title. My dad gave me his MacBook, and I went ahead and wiped all of his stuff by using the recovery partition to wipe/reinstall OSX Lion. In the setup I used a new apple ID and now I can't get iLife apps. I'm relatively new to how apple works its purchases, so I'm not sure what's up. Is it that my computer has a unique ID set to the first apple ID used on it, and if so, how can I get this reset to my ID? I'm planning to get an iPhone 5 soon so I'd like to be able to use photo stream with iPhoto and try out Guitar Band.
Any help is much appreciated.
-Tom
PS: I couldn't find a correct catagory, so I hope this is close enough. If not please tell me where I should be posting this.Contact the App store for Apple ID help. Their support link is on the right of the App store window
LN -
HT1349 cannot get lion to download and install from the app store
the lion os app took 2 days to down load then did not install from the app store.
Do you mean the install button stays on install, or do you notice a loading bar under your Launchpad icon?
This may help...
http://asia.cnet.com/having-problems-installing-os-x-mavericks-look-here-6222279 2.htm
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