Was email down for awhile on 3-30-09?

Hi,
I have been having lots of problems recieving email on my BB 8330 since I bought it. Some times it works, sometimes it doesnt. Ive had books sent to me several times, whiped out the whole BB (per Verizon), pulled battery. I think I have done it all.
Now there are sending me a "refurbished" phone to see if this corrects it.
My phone is brand new!, now I have to get a used one just to see if the problem resolves itself.
I wake up this morning, and now Im getting emails again. Was the server having problems yesterday by chance??
Id hate to give up a brand new phone for a used one...no matter how many test it goes thru before they send them out.
My new phone probably went thru the same test too.
Any suggestions? The phone will be here today
Message Edited by PinkFloyd on 03-31-2009 08:17 AM
Solved!
Go to Solution.

Quite honestly, this is something you should have been told by your carrier, first off.
Normally, devices under 30 days are replaced with a new in the box unit. After 30 days and within a year, you 'may' receive a remanufactured device. You should discuss that with your carrier if it was not clearly outlined, as it is their responsibility.
Nevertheless, we'd be glad to help you, but I think we'll need more detail as to the circumstances of when you don't receive email (have your service books been deleted? have you resent service books? is your device signal indicated as"1XEV" or what?
oh, and review this:
http://www.blackberryfaq.com/index.php/My_Email_Stopped_Arriving
Good luck, post back if you need help with the device, glad to assist.
For warranty complaints regrarding your carrier, you will be most effective voicing that to them.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Was email down for awhile on 3-30-09?

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