Was just given 80GB iPOD classic. It turns on, however screen displays black and white frowning face and ipod support address. Is this ipod toast?

was just given 80GB iPOD classic. It turns on, however the screen displays a black and white frowning face and ipod support address.  Is this iPOD toast?

iPod displays a sad iPod icon
Resolution
In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, then it may not be a hardware issue, and you should try to restore your iPod with the latest software.
http://support.apple.com/kb/TS1373

Similar Messages

  • I have 60gb ipod classic.  Music plays, but screen is blank or white.

    I have 60gb ipod classic.  Music plays, but screen is blank or white.  Resetting has not worked.  Lines show when reset, but no Apple logo.  Is display shot?

    Hello Paul,
    I would be concerned too if my display on my iPod classic was not working.  I recommend going through the steps in this tutorial.  If it is a software issue, these steps should resolve the issue:
    iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My ipod classic wont turn on. telling me to go to a link

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    Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
    Above from:
    http://support.apple.com/kb/TS3694#error28

  • My ipod touch wont turn on the screen is balck i tried connecting it to my computer but it wont work.. Can anyone help me ?

    My ipod touch wont turn on, The screen is black and i tried to plug it inot my computer and it still wont turn on.. Can someone help me ?.

    After charging for at least an hour I would try in order:
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    iPhone and iPod touch: Unable to update or restore
    - Making an appointment at the Genius Bar of an Apple store

  • Imac turns on but screen stays black ?

    imac turns on but screen stays black ? i can hear it operating ...

    Hope this helps:
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    SMC RESET
    http://support.apple.com/kb/HT3964
    Shut down the computer.
    Unplug the computer's power cord and ALL peripherals.
    Wait 15 seconds.
    Attach the computers power cable.
    Wait another 5 seconds and press the power button to turn on the computer.
    It is the 5 second timing that initiates the reset.
    Here is a Widget to monitor your temps and other operations:
    http://islayer.com/apps/istatpro/

  • I just dowloaded an il divo album.  when it was placed on my ipod classic it came in as 8 different songs; not listed as 1 album with 8 songs.  this has happened before with other purchases.  Why?  How can I insure an entire album is saved as an entire al

    i just dowloaded an il divo album.  when it was placed on my ipod classic it came in as 8 different songs; not listed as 1 album with 8 songs.  this has happened before with other purchases.  Why?  How can I insure an entire album is saved as an entire album and not individual songs. And now how can I move individual songs to the album they belong in?

    I seem to have fixed it by putting <div  class="clearfloat"></div> after the navigation bar?

  • I was just given an ipad but don't know how to change the apple ID that is in the machine so I can download my own apps.

    I was just given an ipad. How do I remove the current apple id in the apps area so I can put in my own?

    You should totally erase the device and start all over again. Settings>General>Reset>Erase all content and settings.
    Settings>Store>Apple ID. Tap the old ID and sign out. Sign in with yours. If you are running iOS 6 .... ITunes and App Stores instead of Store.

  • How can I activate my iphone4 without the owners ID it was just given to me by a friend and we can't contact the owner of this....

    how can I activate my iphone4 without the owner's ID it was just given to me by a friend AND WE CAN'T CONTACT THE OWNER ANYMORE

    There is no other way. Without the correct credentials you won't be able to use it.
    Activation Lock cannot be bypassed, Apple will not help unless you have the original receipt (but not from some 3rd party)

  • My Ipod classic wont turn back on

    My IPod classic wont turn back on. I dont know why.

    Try a Reset.
    Turn the Hold switch on, then off again and then press-and-hold the Menu and the Select (centre) buttons together for at least ten seconds. The Apple logo shoudl apapera at soe stage and then the iPod will re-start.
    Alternatively, if the iPod's battery is drained, plug it into a power source and leave it for at least thirty minutes. Only then will it show signs of life.

  • Hey. I've got a 3rd gen nano that I've just bought, used. When I plug it into mt PC, (win7) and open I tunes, I can't sync my library and under 'devices' in the 'file' colume it acknowledges this ipod but only to transfer purchaces. sync not available

    I've got a 3rd gen ipod nano that i've just bought 'used'. When i plug it in to my PC, (win7) I can't sync my i tunes library and under 'devices' in the 'file' column it acknowledges this ipod, but sync and backup are not available. Only have  'transfer purchaces from....' which does nothing for me. any help would be greatly appreciated

    Sorted it out. If anyone has this problem i reccommend visiting http://forums.ilounge.com/ipod-classic-ipod-5g-video/237546-ipod-classic-80gb-fr eezes-itunes-need-restore-plz-help-2.html#post1403546 there's some pretty good advice on it. have to go into control panel and re-format iPod into NTFS file. good luck.

  • HELP iPod classic (2007) 80 GB FROZEN SCREEN (Now Playing window showing the song that is suppose to be playing, will not respond to buttons, Will not SYNC, iTunes does not recognize it AT ALL when I plug it in. Has anyone had similar experience? fixed?

    HELP
    My iPod classic (2007) 80 GB FROZEN SCREEN (Now Playing window showing the song that is suppose to be playing, will not respond to buttons, Will not SYNC, iTunes does not recognize it AT ALL when I plug it in. Will not shut off, will not charge... pretty frustrated, I updated it recently (within the last 10 days....Has anyone had similar experience? If so was it fixed? Please post any help for me... thank you... I am pretty frustrated right now.

    its fixed!!  After posting my problem with the FROZEN ipod classic (2007) 80 gb a screen popped up with similar subjects that I did not find in my original search.  'Rich Fleming' in the community posted a suggestion to someone with a similar frozen issue and it WORKED when I tried it. 
    hold the 'menu' and the 'circle' buttons down at the same time, KEEP the pressed until the apple appears. and now it is working.  Hope this helps others.

  • My ipod classic had an error of 1439.It finally let me restore it and now it says it cant restore because of error 1439. why?

    My ipod classic had an error 1439. It finally let me restore it and now it says error 1439 again and wont let me update my ipod. Why?

    Hey there Palmer
    How are you?
    Well, I have an iPod Classic, it gave me the error -1436 error and would not restore on iTunes.
    I did the following:
    My Boss (@work) has a fairly old iBook but it has OS-X, so I decided to give it a try and connected my iPod to it.
    The system showed a window telling me that the disk is not MAC formated and needs to be validated prior further action. Snce it is a Mac product, I thought "yeah, go ahead".
    It then opens the disk manager utility for the Mac and showed the disk. It's window has some tabs, one is to verify the disk, so I verified it. Guess what, it had some invalid clusters.
    Then I formatted the iPod to OS-X Plus file system (next tab to the right). After formating the iPod, I "ejected" the iPod and reconnected to my PC. The Windows iTunes found an iPod with Mac file system and asked me to restore it. As I clicked on the "restore" button, I crossed my fingers as this was the last resource I have.
    Finally, after the file extraction was done, it began to restore the iPod!!
    I'm so happy about being able to restore the iPod that I decided to share with all you guys this solution as it is the most usefull, in my opinion.
    Hope you can find someone with an iBook or a desktop Mac, so you can fix yours.
    If it works for you, make sure to share the tip!!
    Kind regards
    Salvador Rivera

  • I recently dug out my old 160gb iPod Classic. Every time I connect it to iTunes, the program freezes and/or crashes. My computer recognizes that the iPod is plugged in, (it's accesible under "My Computer") but iTunes doesn't acknowledge it, at all. Help?

    I recently dug out my old 160gb iPod Classic. Every time I connect it to iTunes, the program freezes and/or crashes. My computer recognizes that the iPod is plugged in, (it's accesible under "My Computer") but iTunes doesn't acknowledge it, at all. I've tried every single solution I've seen, and none of them work. I know the Classic is outdated, but my other iPod doesn't have nearly as much room. Can anyone help with this?

    See Corrupt iPod classic.
    tt2

  • My IPOD classic headport is not working properly.  The sound is going in and out?

    My ipod classic headport is not working properly.  The sound keeps going in and out.  I have tried changing headphones and checking the settings.  Does anyone have any ideas?

    Do a Hard Reset
    After charging till full charge, at least 2 hours (preferably 4 hours)
    Toggle the Hold switch, make sure you dont see the red mark when you do the  next step
    Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
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    Select your preferred language.
    Here is the Apple support Article on the 5Rs
    http://www.apple.com/support/ipod/five_rs/classic/
    If the sound is still the same, but ok, coming from the bottom Dock connector, then try cleaning the headport, using a jet of air or some electronic cleaner.

  • Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptabl

    Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptable

    What version of iTunes is on the computer? You need at least 11.4.

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