Was just opening page on Chrome when computer went to white screen and became unresponsive. Did this several weeks ago too. Disk tools find no issues.

While trying to open a link on FB, my computer went to a white screen and become unresponsive. I had to do a hard close. It did reboot and the Disk Aid finds no problems when I ran Verify Disc. This happened 2 weeks ago as well and I had to do a Safe mode reboot. Things seem a little slow when I use internet-Google Chrome (updated). I have a MacBook Pro with OS X 10.9.4 I'm not sure what else needs to be done? I'm not supertech savvy.

Hello! Since you don't have the startup disk your best shot is using fsck. Tom
when you re-start, hold down the apple key AND the "S" key You'll start up into a command line interface.. it'll look strange but just hang in there. When it's done booting up, you should see something that looks like this: localhost:/ root# at this point, type in 'fsck -f" please note the space before the dash, and of course, ignore the quote marks, then hit return You computer will no go thru some low level checks on your HD. Most likely you'll get a list of a few files that have problems and this procedure will fix them. This should take about 2 or 3 mins, so don't be in a rush. When the line says "VOLUME WAS MODIFIED", this means that changes were made. At this point you should be back at the same localhost:/ root# prompt. run fsck -f again. Wait for it to finish. if you continue to get the "Volume was modified" message, continue to run fsck -f until you'll get a prompt that says The Volume(your HD) appears to be ok, again with the localhost:/ root# prompt. AT this point, type reboot, hit enter and your computer will start up normally. This is not difficult, but you may want to give it a shot when your feel you have a few moments where you can attempt something new and not stress too much.

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This is my first mac, it is a macbook pro. i restarted it but when it started back up i saw a white screen and then it prompted me to insert the reboot disk. anyone else have this problem?

I recently bought a Macbook Pro, this is my first Mac. I restarted it, but when it started back there was a plain white screen and then it prompted me to insert the reboot disk. Has anyone else had this problem and is there a way to do this manually like with PC's?

The new Mac's came with OS X Lion 10.7 and there are no boot disks.
Since it's so new, take it back to the Apple Store and let them deal with it.
If not you can hold Command and r (as in rotten) keys down and boot the computer.
You'll be presented with a several options, including one to reinstall OS X Lion provided you have a Apple ID, which means you have to use Safari in there to set one up. To do that you need to set up a email account with Google or Yahoo. Once you get the ID, then you can download Lion and reinstall it.
It's so stupid not having a copy of the OS on hand to perform your own repairs.
Of course Apple will be happy to sell you a $69 Lion USB stick.
Like I said, take it back to the store, and try to get your money back, that will force them to think about just giving you a replacement machine that works.
Lion doesn't work really but it can be acceptable until the patches get released.

How do I fix an Ipod Touch 4G when it has a white screen and maybe water damage

I jumped in a lake with my ipod in my pocket and stayed in there for about an hour and about a week and a half in the rice container, my Ipod Touch 4G has a white screen and i tried to restore it and reset it but nothing worked, please help me!

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple will exchange your iPod for a refurbished for this price:
Apple - Support - iPod - Repair pricing

HT1414 iPod Touch has a blank white screen and the computer does not recognise it. I have tried pressing the Home button and Up Volume button and Off button to no avail. Thank you

I tried to download an upgrade that was recommended by APPLE, the upgrade stopped halfway through and the iPod Touch was turned off, now the iPod Touch has a BLANK WHITE SCREEN and is UNRESPONSIVE to the COMPUTER
I wonder if anyone can help
Thank you
Brizey

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS1424 when i open itunes store i will only see a white screen

when i open itunes store i will only see a white screen and i can't see anything
please someone help me

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I was sent a .pages doc. When I try to open it with pages I'm told "You need a newer version of Pages to open this document." I have the newest version of pages on my computer. What should I do?

I was sent a .pages doc. When I try to open it with pages I'm told "You need a newer version of Pages to open this document." I have the newest version of pages on my computer. What should I do?

I wonder if you are running an OS earlier than 10.9.x? If so, you cannot run the *latest* version of Pages, which is 5.1. Apple is trying to get you to update your OS to 10.9 Mavericks and then get you to update (but defintiely not upgrade) your Pages version to 5.1. 5.1 is, in everything but name, beta software. It not only has many bugs, it also lacks more than 90 features that are present in version 4.3 ("Pages 09"). One workaround that is to open the file with Pages for icloud (this is explcitly beta) and click tools|download a copy in Word format. Pages 4.3, which is probably the version you have, can open Word documents. Get a cup of coffee or a glass of wine before starting Pages for icloud: it is s-l-o-w.

Hello i am having issues and it is quite irritating my ipod touch 2g will not turn on and when it finally did it was just a white screen and it asked if i wanted to restore to factory defaults so i did so. it didnt do anything it was still just a white sc

hello i am having issues and it is quite annoying i just want to you use my ipod again. ok so one day when i went to use it it wouldnt turn on actually it wouldnt do anything i tried everything it wouldnt connect to the computer or even show up it wouldnt charge i mean nothin. so then the other day i figued hey ill try plugging it in again and it started up and the screen was white no apple logo just a white screen then i connected to the computer ahah soo i restored it to factory settings well then it still was a white screen and then it shut off and will not turn on again no matter what i do. any advice would help. thanks

My IPOD is also dead this evening afte trying to install the 2.2.1 update, I have a blank screen and no response from IPOD (Screen is blank)
I have also the USB Device Not Recognised message, I have tried holding the power and home buttons down for prolonged period, this provokes a response from the PC ie another USB device not recognised message but nothing on screen.
I have also ITUNES open hoping it would pick up the device and suggest reset or reinstallation / restore, but nothing !!! Help, any apple support folk on here ?
What should I do next ?
Frustrated
Adam

I have just opened pages vers 09 4.3,all documents I had saved to the cloud have disapeared, help

I have just opened pages version 09 4.3, all the documents I had saved to the cloud seem to have disapeared, how is this possible? help

Thanks so much, but when I try and run the update installer I get the message
'An eligible Pages application was not found in the location /Applications'
That's a sign that the iWork applications are no longer in the iWork '08 folder in the Applications folder. The same applies to iWork '06 & iWork '09 installed from the retail DVD or downloaded trial. Iif you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork ''08 folder in Applications. That iWork folder must be named iWork '08. If it doesn't have the '08 Software Update won't find them & the updaters won't work.

Get error message that skype has problem loading when computer is turned on the first time every day. this started when the latest firefox v6.0 was downloaded.

get error message that skype has problem loading when computer is turned on the first time every day. this started when the latest firefox v6.0 was downloaded.

''mbratlie [[#question-1055011|said]]''
<blockquote>
It was working fine and I had no problems, and then one day I tried opening a window and it froze. When I tried quiting the program my whole window went black. The x to the close the window doesn't work. The only option I have in my tool bar is Firefox and nothing happens when I try to quit firefox. Every time I try to shut down my computer Firefox prevents it. I haven't updated Firefox yet, so it's an older program, but only by a month or two. What's going on and how do I fix it?
</blockquote>
This is the first time it's ever happened. I downloaded the new operating system for Firefox but I can't install it until the Firefox currently running on my laptop quits, which it won't.

Recently when clicking on Safari, it refused to open saying there were some components damaged. It was suggested I backup, remove OSX and reinstall. Now all I get is white screen and apple logo when starting. What to do?l

I Have an iMac desktop purchased in 2010 with OS X 6.1.6 and Snow Leapard. Recently after starting up, I was not able to open Safari. I checked for updates and all was well. I tried again and got a message saying Safari could not be opened because some components were damaged. After using Disk utilities to try and repair, it was suggested I uninstall OS X and reinstall from the disk. I did not at the time because I wanted to backup some info to a USB drive. But now when I startup all I get is the white screen and Apple logo and the loading symbol. What happened and How can Imfix it? I am not very tech savvy and don't know where to turn!

Hi nancy mfromamity harbor,
Welcome to the Support Communities! It sounds like reinstalling the Snow Leopard operating system is your next step. This should not affect the documents and data that you currently have on your iMac. I'll include the information to show you how below.
Mac OS X 10.6: Reinstalling Mac OS X
http://support.apple.com/kb/PH6606
Under some circumstances, you may need to reinstall Mac OS X. You can reinstall Mac OS X while keeping your files and user settings intact.
Note:To reinstall Mac OS X from another computer on your network, see:
Using another computer’s DVD or CD drive
To reinstall Mac OS X:
Insert the Mac OS X installation disc and double-click the Install Mac OS X icon.
Follow the onscreen instructions. In the pane where you select a disk, select your current Mac OS X disk (in most cases, it will be the only one available).
If you want to control which parts of Mac OS X are installed, click Customize, and then select the parts you want to install.
To start the installation, click Install.
If you purchased a standalone version of Mac OS X, these installation instructions are in a PDF file located on the Mac OS X installation disc.
If you need to reinstall the version of Mac OS X that was on your computer when you purchased it, or if you need to restore all the software on your computer (including Apple software, third-party applications, and other printer drivers), refer to the documentation that came with your computer.
If you need to reinstall Mac OS X and you’ve been using Time Machine to back up your applications, files, and user settings, you can easily restore this information from your Time Machine backup disk after you’ve reinstalled Mac OS X.
Nancy, here is the contact information if you need technical assistance to get your iMac up and running.
Intel-based iMac - Contact Support - Apple Support
http://www.apple.com/support/imac/intel/contact/
Good luck!
- Judy

Was just scrolling through my apps when the screen suddenly froze. A force shutdown didn't work and when I pressed the silent on/off button, there was no vibration either. The frozen screen faded to white with a few lines and about 10 minutes later, the

I was just scrolling through my apps when the screen suddenly froze. A force shutdown didn't work and when I pressed the silent on/off button, there was no vibration either. The frozen screen faded to white with a few lines and about 10 minutes later, the edges started to turn black, forming a ring which got larger till about 4 hours later, the screen turned completely black. I tried connecting to iTunes but it wasn't detecting the phone and I can't do anything with it now... When it turned completely black, I charged it and after a while, the low batt screen came on but it was fuzzy and flickering with the white ring... What to do know ???????

Restart your computer while holding down left mouse key. That will eject the CD and your Mac will start as normal.
Lupunus

My Firefox browser opens to a white screen and when I try to browse a website it opens a new page and is also blank

- installed a new updates for windows last night and restarted my PC
-When I open my Firefox browser it sits at a white screen, with nothing in the URL area.
-When I try to go to a website it reloads says "New Tab" and doesn't load any content and stays blank.
-running version 17.0 on Firefox
-Running Windows 7 64-bit
-updated patches from Microsoft on 12/12/12
-All my other browsers (chrome and IE) still work properly.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

When I choose to open a new tab from a website, such as facebook, it always opens it in a new window. How do I change this to just opening a new tab. I tried changing the tab settings but it did not work

When I choose to open a new tab from a website, such as facebook, it always opens it in a new window. How do I change this to just opening a new tab. I tried changing the tab settings but it did not work. I did not have the problem until I started using firefox 4.

It is probably a JavaScript link.
You can probably force it where you want it with a keyboard shortcut
either "Ctrl+click" or "Ctrl+Shift+click". see
* Firefox and other Browser Keyboard Shortcuts (Comparison Table) http://dmcritchie.mvps.org/firefox/keyboard.htm
''Did that work?''
Some styles that provide a warning as to the type of link:
* No Follow links, mouseover id of other links - userstyles.org http://userstyles.org/styles/10987
* Change cursor on some links with JS. - userstyles.org http://userstyles.org/styles/233
* Link Warning - Themes and Skins for Mozilla - userstyles.org http://userstyles.org/styles/1301
* Link warning (cursor hover) - various filetypes - userstyles.org http://userstyles.org/styles/2538
* Red hand cursor for .pdf links - userstyles.org http://userstyles.org/styles/553

When I try to open certain slide shows, my computer gets the spinning wheel and times out. Other slide shows open fine. What am I doing wrong?

When I try to open certain slide shows, my computer gets the spinning wheel and times out. Other slide shows open fine. What am I doing wrong?

Hard to say but most likely you are not doing anything wrong but have some library corruption
What version of iPhoto? Of the OS?
backup your iphoto library, depress the command and option keys, launch iPhoto and rebuild your database
LN

I just opened an "old" project in a newer version of iPhoto and the pages in the book doubled in number with the seam in the middle of each page. Suggestions?

I just opened an "old" project in a newer version of iPhoto and the pages in the book doubled in number with the seam in the middle of each page. Suggestions?

Start with Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file delete the contents the following folder:
User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox.
If that doesn't help continue with:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #4, Rebuild Database.
Happy New Year

Was just opening page on Chrome when computer went to white screen and became unresponsive. Did this several weeks ago too. Disk tools find no issues.

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