Was my card hacked ? What should I do ??
I hv bought an app for 1.99 my card was charged 3.99 was my card hacked??
That's a question only your credit card company can anwer. No one here can determine that.
Similar Messages
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I've just installed iTunes on my Windows 8.1 (64-bit) laptop, but i can't open it. It keeps telling me that Apple application was not found. What should i do now?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2 -
I have created a new apple id on itunes store. When i try to install any free apps i keeps on asking my card details. I don't have a credit card. What should i do??
Try using these instructions and create a new account. You have to use an email address not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
When I click on free upgrade to Mavericks it says 'we could not complete your purchase, The product distribution file could not be verified. It may be damaged or was not signed.' What should I do? Thanks
Several causes for this problem have been reported. Please take each of the following steps that you haven't already tried. Stop when it's resolved.
Step 1
If possible, test on another network, such as a public hotspot (if the computer is portable) or the hotspot created by a mobile device. A network gateway that blocks some traffic, most likely on a company or university network, could be causing the error.
Step 2
Back up all data.
From the menu bar, select
▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
Step 3
Rebuild the Spotlight index. If you try to search now from the magnifying-glass icon in the top right corner of the display, there will be an indication that indexing is in progress.
Step 4
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
i do not have credit card but in review your account always ask about the card information. what should i do?
Call the Apple Store and ask them what you should do if you want to purchase on line without a credit cart and without purchasing a gift card which seems to me would require a credit card.
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I recieved an email from itunes stating that someone was trying to use my apple acct. so I was going to email apple but noticed that the email address was not apples. What should I do if anything? Thanks
dont give your password. in fact change your apple id password. treat the email as spam/phishing
Peace, Clyde -
I started my app store account with a gift card. I have $0.68 credit remaining and I cannot change my settings to use a new gift card. What should I do?
Done what? All you can do with an iTunes gift card is redeem it:
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So, I gave my daughter my old iPhone 4s and I got the new iPhone 5 she deleted my contacts because she didn't know the iCoud was on. So what should I do to restore these contacts? Please help, Thank you!
How does your problem? i have the same, I lost over one thousand contacts
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Computer was struck by lightning. what should I change?
computer was struck by lightning. what should I change?
Hi tsysteph?
Fist of all I would recomend you to buy a surge protector to plug in your expensive appliances is such as TV's and computer. How much damage did your computer sustain? I would open up HP Support Assiant and run systems checks on every thing. Then go from there in repairing it. Surge protectors aborbs excess electricty and prevents it from intering what ever is plug into it. Most sure protectors have a warranty that covers appliances that are plug into it if it should fail. Mine have up to $50,000.00 coverage for damages caused by it failing. -
When I downloaded a book from iBooks, half the chapters where incomplete. What should I do?
Books can be downloaded again for free as long as you use the same Apple ID. You can read about it here to make sure, but books and apps are available everywhere as free downloads - from what I can remember.
After you confirm that you can download the book again, delete it and download it again. Go to the iBookstore and tap on the purchased tab. Look for the book and tap the cloud icon next to it to download it again. -
I just rented a movie from my imac and moved to my ipad. When i tried to watch the movie i couldn't. Help.... what should I do?
Is it just the one film that is showing a black screen, or does the Videos app appear to be frozen ? If it's the complete app then try searching for the name of one of your videos on the iPad's spotlight search screen - swipe your first homescreen to the right, type in it's name, and if it finds it tap on it to see if it plays.
If that doesn't work then try closing the Videos app completely : from the home screen (i.e. not with the Videos app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Videos app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option if the two above don't work is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
My iphone 5 stopped working, tried replacing the lcd but that was not the problem, what should I do?
my iphone 5 stopped working, i tried charging but wouldn't work. until the screen went all black and now it doesn't turn on. what should i do?? PLEASE help me
Sorry. Nothing we can do to help you. Any warranty has been voided and now that you opened it yourself, Apple won't touch it. Even out of warranty.
Try someplace like ifixit.com for advice. -
Need help with my account .. My payment method was declined and I can't update my apps .. How can I fix this problem? It says that I need to change my payment method but the fact is that I don't have another type of card only visa .. What can I do?
Is the VISA card one that was issued to you by a bank where you have an account or one that you bought in a local store?
You cannot use a prepaid debit VISA card that you bought from a local store with iTunes or Mac App Stores. -
I just got my iPhone unlocked in Pakistan. Now I want to insert another company's sim card in it, which is not supported of course. It is reading the sim card but shows no service. Plus I plugged it into itunes so that i could confirm it. But the phone number is n/a
Have you loaded the unlock onto your phone yet?
If yes: connect to iTunes to load the up-to-date carrier settings of your phone.
If that does not work navigate to settings>general> reset>reset network setting and confirm that.
If that does not work have your SIM replaced.
If no: backup your data, then navigate to settings>general> reset> reset contents and settings and confirm that your phone will be reset to factory settings. Then set it up again and load your backup. Now you have loaded the unlock.
If all of that does not help contact Apple to check if the carrier has really done the unlock. And if you have not doen an official unlock, but a jailbreak there is nothing I can do for you. -
My mid-2010 iMac (Snow Leopard) has been freezing with a spinning wheel within 10 minutes of startup for about a week. I can only force it to shut down by holding the power button - nothing else functions at that point.
I've been to the Genius Bar 3 times, with no findings. They did an overnight diagnostic, and found nothing wrong. They reinstalled Mac OS X, and before I even restored, it was still misbehaving. I can't recreate it at the Apple Store, but it does it without fail at home. At length, I believe I've narrowed it down to the Wifi/router combo unit and the iMac network card. When I turn off the router (entirely or just "turn off" the wifi), it oeprates normally. If I turn off the ethernet (BOTH en 0 and en 1 - if either of them is on, I have problems), it operates normally. If I have them both on, it will freeze. What on earth?
It doesn't matter whether the iMac is actually CONNECTED by wifi or ethernet. Merely having them both TURNED ON is enough to cause the freezing. Has anyone heard of this? I can't seem to find anything on it. My only recourse seems to be asking my DSL provider for a new router and seeing if that helps.
Any other suggestions? Thanks!I can't recreate it at the Apple Store, but it does it without fail at home.
That's because when troubleshooting no devices should be connected except for the keyboard.
You seem to have narrowed it down to your router. Suggest that you call the router manufacturer to find out what the problem is. If the router came from your ISP, call their tech support dept.
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