Was not receiving Facebook chat messages through Skype, unlinked Facebook and can no longer link

Hi there, I noticed I was no longer receiving Facebook messages in Skype, I followed some recommendations to unlink my Facebook account from Skype, which I did via the web interface, now I cannot seem to link it again. When I click the "Learn More" it just shows me how to sign in to Skype with my Facebook account. I don't want to sign in using my Facebook account. I want to continue to use my Skype ID and chat to my Facebook friends from there. Can this still be done?

Skype dropped support for Facebook because Facebook decided to change it's data sharing policy. It means that no 3-rd party application can' t connect to Facebook now. It's business as usual. Only thing is to hope that Skype can push Facebook to make some exceptions for Skype, in the name of Skype community.

Similar Messages

I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

First, have the recipient check any anti-spam filters that may be present on her email account or in any email application to make sure that messages from Apple aren't being blocked. If she is sure that is not the case, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I used to be able to ensure that a history of my browsing was not kept in previous versions through "tools", but this is apparently no longer an option in 6.0.2. How do I set browsing history to automatically delete or prevent it from being kept at all?

Maybe I just don't know what I'm doing, but in 6.0.2, all of the history keeping options no longer appear to exist...unless there's a hidden tools/options menu that I simply can't find.
If the only option for erasing browser history is to go into history and manually delete each line item, this version (6.0.2) is totally useless to me from a security perspective.
If anybody knows a solution SPECIFIC TO 6.0.2, please advise. I know that it's an easy fix in previous versions.
Thanks!!!

You seem to be missing the Tools and Help menu items on the Menu bar.
Try the Firefox SafeMode to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

HT4061 I used to have an iphone and I have recently purchased a Nokia Lumina 928. I am not receiving any text messages from all my friends and family that still have an iphone. I have tried all the fixes that I have read on blogs and none of them are wo

If there is anyone that is having the issue of not being able to receive text messages from iphone users on a cell phone that is not an apple product, I would appreciate any suggestions or if anyone has found the fix for this. Thanks

Howto: Deactivating iMessage on lost or sold iPhones

I can no longer receive e-mail messages through my @mac/@me account. I can still send e-mail messages, though. I believe there may have been recent attempts to hack into my account. I have changed my password, but wonder how to start receiving mail again?

I can no longer receive e-mail messages through my @mac/@me account, though I still seem to be able to send messages. I believe there may have been recent attempts to hack into my Mail account (my LinkedIn and Facebook accounts were both hacked three days ago and a scam/phishing message sent to my contacts, and I know there was at least an attempt made to hack into one of my e-mail accounts). I have already changed my Apple password, but how do I start receiving mail again?
(And I should also say that I'm a little surprised there was no alert from Apple of suspicious activity on my account, if such was the case. Instead, when I logged into my account via Mobile Me three days ago I noticed that all messages in my inbox were gone as well as all of my contacts. I assume this was related to the current problem.)
Thanks for all responses.

The problem has been solved with the help of a MobileMe online counsellor. My MobileMe account had in fact been hacked into and the fraudster had been redirecting my e-mail messages to a phony account that he controlled. We took the forward off and reset all my passwords and security questions, which solved the immediate problem.
Thx.

LR3 error - "a response was not received in time"

I have been using LR for a couple of years now and have uploaded many web galleries to my website. Recently, however, it is just not happening for me.
I have been trying for 3 weeks to upload 3 web galleries in LR3 - they range in size from 200 - 300 pics per gallery.
The error message I get is "a response was not received in time".
I was using the trial version of LR3 before buying but was told they could not help me unless I'd bought the software. VERY helpful and not exactly great PR!! As I was desperate with waiting clients I bought the upgrade anyway. That was a week ago.
I have spent 1.5 hours on the phone to the US LR support and as long with UK support (US was way better).
I have had return calls from LR and a promise to hear back from the engineers as the problem was escalated. That was nearly a week ago and I've not heard a word.
I am using a brand new iMac bought on 22 July and haven't done anything other than try to process and upload these 3 galleries so have huge amounts of memory available.
I have unlimited web space.
I have uninstalled and reinstalled LR twice.
My 8 year old pc can upload the galleries fine (although soooo slowly as it is inadequate for this type of work), so there is no connection problem.
As a work around I exported the galleries to the desktop and uploaded using 5 different FTP programmes. Filezilla seems to work best, but although the gallery uploads, not all the pictures appear properly - normally 10 - 20 pics are a problem. Even though they appear to have uploaded, only the thumbnail shows, not the large image. It is not the pics as if I reload a gallery it will be different pics that fail to show correctly each time - totally random.
I have been able to upload a gallery through LR of between 1 and 5 pics, but no more than 5 (proving the settings are fine), until today.
Today I managed to upload over 400 pics using an html gallery.
Next I tried uploading 50 in a flash gallery and this also worked, so I tried to upload 1 of my 3 complete galleries.
The first attempt resulted in an "unknown error message" - believe it or not I was quite hopeful as at least it was a different error message.
The second attempt resulting in "a file was truncated during upload" Never seen that one before.
The third attempt resulted in my now familiar error message of "a response was not received in time"
Desperate for help please.

JaneNeedsHelp7 wrote:
I don't understand why it works fine with a PC - have tested with 3, 2 of which are seriously old - but not with my brand new iMac. I thought that getting whiz bang machine I'd have fewer hassles.
In my experience, it is the wizz bang machines which always seem to have the problems! I must admit to sticking with my desktop (a Windows machine) rather than my Laptop (a MAC) when doing FTP transfers using LR as certainly with LR 2 the FTP in LR on the MAC did seem to have some hiccups. Perhaps using a separate FTP to upload the site is the best solution for the time being although the other problems you report don't seem to directly relate to the FTP. There were some more detailed postings in the past from MAC users on this issue and some about the BIN file problem on windows servers, so a search may help.

Aironet 1600 - A response was not received from the router or access point

Hi,
I'm trying to set up a wireless network with multiple SSID's. The new network only has CISCO products (router, switches). For the moment I'm trying to connect to 1 SSID (Windekind.Gast). the SSID is visible but when connecting devices have te folowing error message in the log:
Connection status summary
Connection started at: 2015-02-17 09:55:49-951
Profile match: Success
Pre-Association: Success
Association: Fail
Security and Authentication: Not started
Root cause:
Wireless association to "Windekind.Gast" failed
A response was not received from the router or access point.
Detailed root cause:
Wireless association to this network failed. Windows did not receive any response from the wireless router or accesspoint.
The signal is perfect (I'm only a few feet away from the AP).
To make sure there is no dhcp problem I tested the swich port in access mode for vlan 30 which supplied an IP correctly. I'm really not seeing the problem and searched the web for days now! Any help would be very much appreciated!
Below the config of the access point (done via de web interface).
! Last configuration change at 05:30:28 UTC Mon Mar 1 1993
version 15.2
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec localtime show-timezone
service password-encryption
hostname AP002-C
logging rate-limit console 9
enable secret 5 $1$Bxv3$Of8o5..8v6gzIiAe2tXlh/
no aaa new-model
no ip cef
dot11 syslog
dot11 vlan-name Windekind.Directie vlan 50
dot11 vlan-name Windekind.Gast vlan 30
dot11 vlan-name Windekind.Klasnet vlan 40
dot11 ssid Windekind.Directie
vlan 50
band-select
authentication open
mobility network-id 50
dot11 ssid Windekind.Gast
vlan 30
band-select
authentication open
authentication key-management wpa version 2
mbssid guest-mode
mobility network-id 30
wpa-psk ascii 7 14201B05080121222A2C6A6D63
dot11 ssid Windekind.Klasnet
vlan 40
band-select
mobility network-id 40
crypto pki token default removal timeout 0
username Cisco password 7 112A1016141D
bridge irb
interface Dot11Radio0
no ip address
no ip route-cache
encryption vlan 30 mode ciphers aes-ccm tkip
ssid Windekind.Directie
ssid Windekind.Gast
ssid Windekind.Klasnet
antenna gain 2
stbc
beamform ofdm
mbssid
speed basic-1.0 2.0 5.5 11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0 m0. m1. m2. m3. m4. m5. m6. m7. m8. m9. m10. m11. m12. m13. m14. m15.
channel 2452
no preamble-short
station-role root
payload-encapsulation dot1h
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
interface Dot11Radio0.30
encapsulation dot1Q 30
no ip route-cache
bridge-group 30
bridge-group 30 subscriber-loop-control
bridge-group 30 spanning-disabled
bridge-group 30 block-unknown-source
no bridge-group 30 source-learning
no bridge-group 30 unicast-flooding
interface Dot11Radio0.40
encapsulation dot1Q 40
no ip route-cache
bridge-group 40
bridge-group 40 subscriber-loop-control
bridge-group 40 spanning-disabled
bridge-group 40 block-unknown-source
no bridge-group 40 source-learning
no bridge-group 40 unicast-flooding
interface Dot11Radio0.50
encapsulation dot1Q 50
no ip route-cache
bridge-group 50
bridge-group 50 subscriber-loop-control
bridge-group 50 spanning-disabled
bridge-group 50 block-unknown-source
no bridge-group 50 source-learning
no bridge-group 50 unicast-flooding
interface Dot11Radio1
no ip address
no ip route-cache
encryption vlan 30 mode ciphers aes-ccm tkip
ssid Windekind.Directie
ssid Windekind.Gast
ssid Windekind.Klasnet
antenna gain 4
no dfs band block
stbc
beamform ofdm
mbssid
speed basic-6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0 m0. m1. m2. m3. m4. m5. m6. m7. m8. m9. m10. m11. m12. m13. m14. m15.
channel dfs
station-role root
payload-encapsulation dot1h
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
interface Dot11Radio1.30
encapsulation dot1Q 30
no ip route-cache
bridge-group 30
bridge-group 30 subscriber-loop-control
bridge-group 30 spanning-disabled
bridge-group 30 block-unknown-source
no bridge-group 30 source-learning
no bridge-group 30 unicast-flooding
interface Dot11Radio1.40
encapsulation dot1Q 40
no ip route-cache
bridge-group 40
bridge-group 40 subscriber-loop-control
bridge-group 40 spanning-disabled
bridge-group 40 block-unknown-source
no bridge-group 40 source-learning
no bridge-group 40 unicast-flooding
interface Dot11Radio1.50
encapsulation dot1Q 50
no ip route-cache
bridge-group 50
bridge-group 50 subscriber-loop-control
bridge-group 50 spanning-disabled
bridge-group 50 block-unknown-source
no bridge-group 50 source-learning
no bridge-group 50 unicast-flooding
interface GigabitEthernet0
no ip address
no ip route-cache
duplex auto
speed auto
bridge-group 1
bridge-group 1 spanning-disabled
no bridge-group 1 source-learning
interface GigabitEthernet0.30
encapsulation dot1Q 30
no ip route-cache
bridge-group 30
bridge-group 30 spanning-disabled
no bridge-group 30 source-learning
interface GigabitEthernet0.40
encapsulation dot1Q 40
no ip route-cache
bridge-group 40
bridge-group 40 spanning-disabled
no bridge-group 40 source-learning
interface GigabitEthernet0.50
encapsulation dot1Q 50
no ip route-cache
bridge-group 50
bridge-group 50 spanning-disabled
no bridge-group 50 source-learning
interface BVI1
ip address 10.0.0.81 255.255.255.0
no ip route-cache
ip default-gateway 10.0.0.1
ip forward-protocol nd
ip http server
no ip http secure-server
ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
logging facility user
bridge 1 route ip
line con 0
line vty 0 4
login local
transport input all
end

Hi Rasika
thanks for the reply! 10.0.0.81 belongs to vlan 1. I changed the config as suggested but no luck.. (same problems are logged in the event viewer). the ap is connected to a switchport in trunk mode and vlan 1 is the native lan (untagged). the port also is joined to vlan 30 (and others).
Below the new config. Hope you can see an error..
! Last configuration change at 22:56:10 UTC Thu Apr 1 1993
version 15.2
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec localtime show-timezone
service password-encryption
hostname AP002-C
logging rate-limit console 9
enable secret 5 $1$Bxv3$Of8o5..8v6gzIiAe2tXlh/
no aaa new-model
no ip cef
dot11 syslog
dot11 vlan-name Default vlan 1
dot11 vlan-name Windekind.Directie vlan 50
dot11 vlan-name Windekind.Gast vlan 30
dot11 vlan-name Windekind.Klasnet vlan 40
dot11 ssid Windekind.Directie
   vlan 50
   band-select
   authentication open
   mobility network-id 50
dot11 ssid Windekind.Gast
   vlan 30
   band-select
   authentication open
   authentication key-management wpa version 2
   mbssid guest-mode
   mobility network-id 30
   wpa-psk ascii 7 14201B05080121222A2C6A6D63
dot11 ssid Windekind.Klasnet
   vlan 40
   band-select
   mobility network-id 40
crypto pki token default removal timeout 0
username Cisco password 7 112A1016141D
bridge irb
interface Dot11Radio0
no ip address
no ip route-cache
encryption vlan 30 mode ciphers aes-ccm tkip
ssid Windekind.Directie
ssid Windekind.Gast
ssid Windekind.Klasnet
antenna gain 2
stbc
beamform ofdm
mbssid
speed basic-1.0 2.0 5.5 11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0 m0. m1. m2. m3. m4. m5. m6. m7. m8. m9. m10. m11. m12. m13. m14. m15.
no preamble-short
channel 2452
station-role root
payload-encapsulation dot1h
interface Dot11Radio0.1
encapsulation dot1Q 1 native
no ip route-cache
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 spanning-disabled
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
interface Dot11Radio0.30
encapsulation dot1Q 30
no ip route-cache
bridge-group 30
bridge-group 30 subscriber-loop-control
bridge-group 30 spanning-disabled
bridge-group 30 block-unknown-source
no bridge-group 30 source-learning
no bridge-group 30 unicast-flooding
interface Dot11Radio0.40
encapsulation dot1Q 40
no ip route-cache
bridge-group 40
bridge-group 40 subscriber-loop-control
bridge-group 40 spanning-disabled
bridge-group 40 block-unknown-source
no bridge-group 40 source-learning
no bridge-group 40 unicast-flooding
interface Dot11Radio0.50
encapsulation dot1Q 50
no ip route-cache
bridge-group 50
bridge-group 50 subscriber-loop-control
bridge-group 50 spanning-disabled
bridge-group 50 block-unknown-source
no bridge-group 50 source-learning
no bridge-group 50 unicast-flooding
interface Dot11Radio1
no ip address
no ip route-cache
encryption vlan 30 mode ciphers aes-ccm tkip
ssid Windekind.Directie
ssid Windekind.Gast
ssid Windekind.Klasnet
antenna gain 4
no dfs band block
stbc
beamform ofdm
mbssid
speed basic-6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0 m0. m1. m2. m3. m4. m5. m6. m7. m8. m9. m10. m11. m12. m13. m14. m15.
channel dfs
station-role root
payload-encapsulation dot1h
interface Dot11Radio1.1
encapsulation dot1Q 1 native
no ip route-cache
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 spanning-disabled
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
interface Dot11Radio1.30
encapsulation dot1Q 30
no ip route-cache
bridge-group 30
bridge-group 30 subscriber-loop-control
bridge-group 30 spanning-disabled
bridge-group 30 block-unknown-source
no bridge-group 30 source-learning
no bridge-group 30 unicast-flooding
interface Dot11Radio1.40
encapsulation dot1Q 40
no ip route-cache
bridge-group 40
bridge-group 40 subscriber-loop-control
bridge-group 40 spanning-disabled
bridge-group 40 block-unknown-source
no bridge-group 40 source-learning
no bridge-group 40 unicast-flooding
interface Dot11Radio1.50
encapsulation dot1Q 50
no ip route-cache
bridge-group 50
bridge-group 50 subscriber-loop-control
bridge-group 50 spanning-disabled
bridge-group 50 block-unknown-source
no bridge-group 50 source-learning
no bridge-group 50 unicast-flooding
interface GigabitEthernet0
no ip address
no ip route-cache
duplex auto
speed auto
interface GigabitEthernet0.1
encapsulation dot1Q 1 native
no ip route-cache
bridge-group 1
bridge-group 1 spanning-disabled
no bridge-group 1 source-learning
interface GigabitEthernet0.30
encapsulation dot1Q 30
no ip route-cache
bridge-group 30
bridge-group 30 spanning-disabled
no bridge-group 30 source-learning
interface GigabitEthernet0.40
encapsulation dot1Q 40
no ip route-cache
bridge-group 40
bridge-group 40 spanning-disabled
no bridge-group 40 source-learning
interface GigabitEthernet0.50
encapsulation dot1Q 50
no ip route-cache
bridge-group 50
bridge-group 50 spanning-disabled
no bridge-group 50 source-learning
interface BVI1
ip address 10.0.0.81 255.255.255.0
no ip route-cache
ip default-gateway 10.0.0.1
ip forward-protocol nd
ip http server
no ip http secure-server
ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
logging facility user
bridge 1 route ip
line con 0
line vty 0 4
login local
transport input all
end
t

My iphone 4 conked out.it was not receiving signal so I switched on and off. But instead of taking me to the apps page it showed ios6 and asked me to go to itunes for an update.instead of updating it asked me to restore settings.now only logo appears

my iphone 4 conked out.It was not receiving cellular signal so I switched off and on.After switching on instead of taking me to the first page of apps it showed me ios6 tab and asked me to connect to itunes where it asked me to restore settings. which i did and waited for an hour and a half and later realised its got stuck. Now the phone does not respond at all and shows the logo and a half complete bar.Is there a solution to this, if at all. Am without a phone here ppl.Thanks

Did you do the update via iTunes?
If you are only getting the logo will want to try to see if can get device in recovery mode and try the restore process via iTunes again.
If you are still unable to get the device to restore will need a repair
Out of Warranty will cost
Just a heads up

Itunes updates now it says MSVCR80.dll was not found? I have tried to reinstall itunes and keep getting this message?

Itunes updates now it says MSVCR80.dll was not found? I have tried to reinstall itunes and keep getting this message?

Hello emeraldhopes,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario

Cannot get all the sounds in library to download. I get this message GarageBand was not able to install the new sounds. Close and re-open GarageBand to download and install them again.

When I attempt to download all the sounds in my Garage Band library, I get this message.
"GarageBand was not able to install the new sounds. Close and re-open GarageBand to download and install them again". When I do this, I get the same message again.
CAn anyone advise how to get all the sounds in my Garageband library?

the same here for the drummers sounds in garageband 10xxx

V51VP - item was not found - process cancelled, Message no. HUGENERAL 056

Dear Experts,
When i am going to delete the handling units, its throws the error
V51VP - item was not found - process cancelled
Message no. HUGENERAL 056
I am not able to delete the delivery, expecting the earliest solution,
checked the same in SDN also, Not available,
Expecting earliest reply,
Thanks and Best Regards,
Muralidharan S

Thanks, user go head for billing without reverse the delivery

HT202873 I just purchased GB10 last week and I repeatedly keep getting the following message, "Garageband was not able to install the new sounds. Close and re-open Garageband to download and install them again." I have tried EVERY suggestion!

Model Name: MacBook Pro
OS X Yosemite: 10.10.2
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 4 GB
I just purchased GarageBand 10.0.3 last week and I repeatedly keep getting the following message when I try to download ANY of the FREE Piano lessons in the "Lesson Store", "Garageband was not able to install the new sounds. Close and re-open Garageband to download and install them again." I have tried EVERY suggestion that I have come across on the internet and nothing is working! If I'd known I would encounter this issue, I would not have paid for this. Tried restarting, rebooting, reinstalling, deleting the cache, and on the verge of just reinstalling the OS. I have come across people have the same issue for months and I can't believe Apple has not offered a fix or update or anything.

Immargarita, Since you just purchased the software you qualify for a no charge one on one at an Apple store. They never could tell me what was wrong, but after three visits and not one dime, all lessons downloaded at the store. I was not going home until it worked.
Hint, hint, I had just upgraded OX when the problem started. So... I qualified for tech support. I forgot to get my none working since the up grade Photoshop fixed. Some Java component can't be found and just like GB, the link to Apple for support does not work. I have the good old PS disc. I'm not happy with this cloud stuff.
When you call and give the SN for your computer, they may say it will cost $29.00 dollars for one time support. Instead choose a different prompt, tell the human being what your problem is and set up a visit to the Apple store. BTW, no one at the store seemed to have heard of this issue.
The techie just started the download and ran the activity monitor. The download stopped once. Then he continued it and everything is there now.
Shame on you Apple.
Hope this helps.

I am not receiving some texts messages as of 2 days ago

Please help. I am new to the site. My iPhone 4s just started not receiving some text messages in the last 2 days. Any ideas?

There's a small vocabulary issue here.
"Reset" means a specific action, which does not involve iTunes at all. You reset your iPhone by holding the on/off and home buttons together for about 10 seconds till the Apple logo appears. You could try that - it's risk free - but probably would not work.
"Restore" (not reset) is something you do using iTunes. Plug your iPhone into iTunes on your computer (current version: 11.1.3). Let it sync. Then choose "Restore" from the iPhone's summary tab in iTunes.

My husband and I both have 4 iphones. I do not receive any text messages that he sends me. He gets mine though. He sends texts to other iphone users and they get them. I get text messages from other phones including iphones. Please help.

My husband and I both have Iphone 4's. I do not receive any text messages that he sends me. He gets mine though. He sends texts to other iphone users and they get them. I get text messages from other phones including iphones. Please help.

Both of yall need to go to settings, meassages, send and recieve, scroll down to start new conversation from, and make sure you have different email addresses with a check mark beside it. Right now sounds like they are the same email addresses.

Hello ..Forgot your answer to the secret question and did not receive an email message

Hello ..Forgot your answer to the secret question and did not receive an email message

As we don't know your location, call Apple from your National help number per the link below and ask them for help from the security people. Contact Apple support
It would also help if you could find a moment to fill in your profile so that we are better equipped to answer your questions.

Was not receiving Facebook chat messages through Skype, unlinked Facebook and can no longer link

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