Was on a website when I got a message asking what I wanted to open the application with and I told it Firefox and now it won't open at all.

Was on a website when a box opened up asking me what I wanted to run the application as and I clicked on Firefox - now I can't use that website.

You should never select Firefox as the application to handle a file if you get an open with dialog.
Firefox wouldn't ask this if it can handle the file.<br />
You will have to remove that action in Tools > Options > Applications
*http://kb.mozillazine.org/File_types_and_download_actions
See also:
*https://support.mozilla.org/kb/Managing+file+types
*https://support.mozilla.org/kb/Firefox+keeps+opening+many+tabs+or+windows

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HT5624 My wife and I share the same apple id, we just updated our iphones. When we were asked if we wanted to share the same apple id for icloud we said yes, now our phones can't face time, please help?

My wife and I share the same apple id, we just updated our iphones. When we were asked if we wanted to share the same apple id for icloud we said yes, now our phones can't face time, please help?

Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/

My apple TV can't download a movie without stopping several timese aftervindid the latest software update. Plus, I got a message that it could not connect to the iTunes server for a full day. Please don't tell me I spent all this money for nothing!

After a day of my apple tv not being able to connect to the iTunes server, I am now able to connect but can't even download a movie. Please don't tell me all the money I spent on this system as well as content was a waste. What the heck is going on apple?!? You guys used to be the best!

Thanks for running that test on the brand new library, jfinch420. I can add that Home Sharing seems to be otherwise working. Yesterday, as a test I shut off Home Sharing and rebooted the AppleTV and my iPhone Remote app stopped working. I reenabled Home Sharing and the app began working again. The Remote App requires Home Sharing to work. This would seem to indicate that Home Sharing on my AppleTV seems to be working. So the problem for me is very specifically that all network services work on my AppleTV except the ability to access my iTunes library.
I'm trying to think of what variables changed. iTunes was updated to v12.0.1.26 on October 16th, and there was an AppleTV update on November 17th, but my 2nd gen AppleTV is still running 6.2.1. There is no later OS for it. I was using my AppleTV to stream media from my iTunes library on the 26th. For the life of me I cannot identify what changed while I was away over the holiday. By November 28th, my AppleTV could no longer connect to my iTunes library.
In addition, my AppleTV frequently crashes and reboots when accessing preferences from time to time. It's likely related. In fact, last week I changed my library name to see if the AppleTV would notice. I did it again a moment ago and my AppleTV crashed every time I selected "Computers". I rebooted iTunes and the AppleTV and that fixed the crashing problem. I don't know what it means, but I'm throwing it out there for what it's worth.
I will check the following things next:
1) Connect iTunes & AppleTV via ethernet to rule out WiFi router issues.
2) Use a different iCloud account to enable Home Sharing.
3) Wait for the weekend when my friend can use his iCloud info to test home sharing between his laptop and my AppleTV.
4) Call Apple. Maybe there is a component on the AppleTV motherboard that has gone bad causing the problems.
BTW, I have an enormous library, too, but your test ruled out library size as an issue.

A pop-up message is frozen on my settings page. I was trying to set up an apple id for iTunes when I got a message "required fields have been left blank. The missing information is highlighted in red." the ok button doesn't work. 1st gen iPad.

A pop-up message is frozen on my settings page. I was trying to set up an apple id for iTunes when I got a message "required fields have been left blank. The missing information is highlighted in red." the ok button doesn't work. The message is now fixed & I cannot get rid of it. Ironically, when I found this forum I was able to set up an apple Id. Please advise how to get rid of the pop-up box. Thanks!

I'm having this same problem as well and cannot advance--very irritating. All of the information is filled out correctly and I've editted my AppleID information online separately as well to get around this issue, but no luck...

When I try to open a video from the website Youtube I got this message that I didnt before I uograde to Firefox 7.0.1 : "Firefox doesn't know how to open this address, because the protocol (rtsp) isn't associated with any program."

When I try to open a video from the website Youtube I got this message that I didnt before I uograde to Firefox 7.0.1 : "Firefox doesn't know how to open this address, because the protocol (rtsp) isn't associated with any program."
That didnt happen before until I made an upgrade to 7.0.1

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"

HT201365 When I upgraded my iPhone 4s to IOS7, I lost all my app icons. Where did they go? Interestingly they are still listed in notifications and I could play words with friends when I got a message on the home screen that it was my turn (but still no i

When I upgraded my iPhone 4s to IOS7, I lost all my app icons. Where did they go? Interestingly they are still listed in notifications and I could play words with friends when I got a message on the home screen that it was my turn (but still no icon)

Hey linfrommi,
Thanks for the question. I understand that you are having trouble locating some application after the update to iOS 7. To troubleshoot this issue, let’s reset the home screen layout of your iPhone, which should move all of your applications to the second “page”:
Reset iPhone settings - iPhone
http://help.apple.com/iphone/7/#/iph7a2a9399b
Reset Home Screen Layout: Returns the built-in apps to their original layout on the Home screen.
Thanks,
Matt M.

I sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay

i sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay

never mind i got it by going into my account and veiwing hidden items and there it was

I downloaded 200 photos, an event folder was created, I could see all the photos and was in the process of editing them when I got a message that iPhoto unexpectedly quit. I cannot find the photos anywhere on my computer now. Is there anything to do?

I downloaded 200 photos, an event folder was created, I could see all the photos and was in the process of editing them when I got a message that iPhoto unexpectedly quit. I cannot find the photos anywhere on my computer now. Is there anything to do?

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

HT4623 How do I resynch my phone to my computer and reinstall itunes which was lost from computer when I got in debugged. I have my music on phone

How do I resynch my phone to my computer and reinstall itunes which was lost from computer when I got in debugged. I have my music on phone

Try these 2 User Tips...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Once you have it working again...
MAKE A BACKUP OF iTunes...
Full Details Here > http://support.apple.com/kb/HT1751

I opened a website that said that all of my files had been encrypted. A popup appeared and asked if I wanted to leave the page, but when I tried to, it wouldn't let me. How do I know if this is a real problem or not?

I was researching information for a class and I clicked on a website that said that all of my files had been encrypted. A popup appeared and asked if I wanted to leave the page but when I tried to, it would let me. I had to force quit Safari in order to do so. How do I know if this is a real problem or not?

It's a JavaScript scam that only affects your web browser, and only temporarily.
1. Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
2. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
3. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

I am unable to open files on amything!!! a box pops up that asks me what do i want to open the file with..every time!! I want files to open when i click on them!! This happens with emails, websites, everything

I try to open attachments in emails and they will not open! A box comes up asking 'what do I want to open the file with', and it wants me to select from a list of options like - Firefox, IE, Word, Yahoo Browser. When I make a selection (usually Firefox) a new tab opens with a blank page! This always happens on attachments, links, websites......everything!

These files were lost two years ago.
That's not consistent with what you wrote in your first message. I can't help you unless I know what's going on. Either you do, or do not, have backups of all the data you want to keep. If you do not, then the first thing you need to do is back up those files. It makes zero sense to do anything else. In order to back up, you'll need either of two things: another Mac, in working order, with a FireWire port and enough space on its internal drive to hold your files; or an external drive, also with enough space.
On the other hand, if you do have backups, or if you simply don't care about any of the data, then the solution to your problem may be quite simple. All you have to do is boot from your installation disc (your profile says you're running Mac OS 10.5), erase your internal drive, reinstall the Mac OS, then restore your data from backup. You will need to be selective in restoring software, because incompatible software may be what caused the issue.
But it's also possible that you have a hardware failure, in which case you can't get your computer working again until it's repaired.

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

I restored my ipod, when I went to put everything back on it, I got a message that said, "an error writing to the device, can not sinc. Then it said the required disc can not be found. Now what do I do, I have all of this music and apps that I can't get

Before I restored my ipod, I backed it up then I updated and restored. The problem is when I went to put everything back on it, I got a message saying that an error writing to the device, can not sync. Then another message appeared saying that "the required disc can not be found. Now what do I do?

Try resetting the iPOd. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Also, delet the iPod Phot Cache folder for the second error. For its loation see:
iTunes: Photo sync creates iPod Photo Cache folder

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. The cable as well as the iPod, is covered by the warranty.
Apple Retail Store - Genius Bar

When i got my new iphone 4, its in recovery mode. while restroing with itunes, im getting error at restoring firmware stage? what could be the reason? pls help me for solution.

when i got my new iphone 4, its in recovery mode. while restroing with itunes, im getting error at restoring firmware stage? what could be the reason? pls help me for solution.

You got a new iPhone 4, and out of the box the phone is in recovery mode? If that's the case, return it.
If you don't want to do that. what error code are you getting?

Was on a website when I got a message asking what I wanted to open the application with and I told it Firefox and now it won't open at all.

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