Was typing an e-mail -trying to find "printer" - clicked SOME button now can't get back to my e-mail also top of page is missing/can't get to go down

Went thru mozilla to business e-mail account/wanted to make a copy of notice to be sent/was clicking different buttons to find a "printer" all of a sudden the whole page went up and the top (bar,browser,everything disappeared) now can't find anything of mine only info to download mozilla??

That was helpful but it didn't solve the problem. There were two red dots, now only one, though I copied and pasted the same password in both places. (I don't recall having to change the password in two places before).
The red dot next to smtp.mail.me.com:(myname) disappeared
The red dog next to smtp.me.com:(myname) is still there. It says, "trying to log in to this SMTP account failed. Verify that the username and password are correct."
Thanks,
Lizzy

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