Was updating to ios6 phone froze and wont restart, was updating to ios6 phone froze and wont restart
was updating to ios6 phone froze and wont restart, was updating to ios6
tried holding down button at top
also tried holding down home button
Try holding both down for 15seconds
Similar Messages
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i just updated my iphone to ios6 and now it wont let me use my phone it says i phone was updated there are just a few more steps then im done but it wont let me get past the first screen it just goes back to the slide to update screen....
If you are absolutely positively sure that the password you are typing in is your Apple ID password, I would try once more to enter the password. Be real careful as you type and make sure that Autocorrect is not changing what you are typing.
If no luck try to proceed without entering the password. If you can get the iPad functional go into
Settings > ITunes and App Store and log in there.
If you can log into to your Apple ID there you will also need to go to
Settings > Messages > Send and Receive and enter or check the email at which you want to receive messages,
Also
Settings > FaceTime > check or enter the email address you want to be reached by FaceTime. -
my iphone was updated with IOS6 and now it wont play any of my music it just svroles through every song and wont stop i turned it off using the twin keys start and turn off but still no help please can some one halp me this apple softwear is crap
Hi alicia243,
Thanks for visiting Apple Support Communities.
If your iPhone wont power on, I recommend going through these steps first:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
I did the ios6 software update on my iphone and it did not complete because it said there was an error. It then gave me a message that I needed to restore my phone. When I tried to restore my backup it says it cannot be completed because there is not enough storage. I cant delete anything to make more storage because my phone is not usable because it wont restore. What do I do?
Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.
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I have an iphone 4 and upgraded to ISO6. aLL WAS WELL UNTIL mONDAY WHEN i WAS UPDATING 2 aPPS AND MY PHONE FROZE. i TRIED SOFT RESET AND THEN MY PHONE HAS NOW FROZEN ON THE aPPLE icon and I cannot go further. I cannot sync to pc as my phone is not recognised. Hlep!
Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H. -
hi all i have a iphone 4s i have downloaded ios6 which seemed fine for 2 days then my phone froze i have tried plugging into my computer and the computer can even pick the phone up its not showing my phones details it wont update and it wont restore please anyone got any ideas.thanks
Try using this tool to search for apps which are compatible with older iPhones:
iOSSearch - search the iTunes store for compatible apps.
I did a search for GPS and founds lots of compatible apps. You might try typing GPS -tomtom to eliminate the tomtom apps.
WhatApp isn't compatible with the older devices, but enter Texting in the search box to find many texting apps which should work. -
i took my phone off the charger and wifi while it was updating and now it wont let me on the phone nor my computer and it just has the apple icon on the screen. how do i get it to finish updating or turn on?
Why would you do that when your phone is updating?
Your phone is in recovery mode If you can't update or restore your iOS device -
While trying to update my iPhone 4 to iOs6 it froze on the connect to itunes screen and i needed to do a restore. But it restored my phone to january 2011 even though i just backed my phone to my laptop up 2 weeks ago. I still have all my contacts but i lost a lot of apps and text messages. Is there any way to make it restore to my most recent back up?
I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback. -
Okay, so this is a little more information on my problem. When i first got my iphone i didnt have a computer of my own. So i synced it to my friends computer under his apple id. well then later down the road i got a mac of my own and was able to sync it to that. well some of my apps (facebook, snapchat, instagram, and google) backed up to his id. Now none of those applications will update if i dont have the password for his apple id. What i would like to accomplish is to delete them from my phone and such completely, or just unattach them from his icloud/apple id so that i can re download them under my own account. at this point everytime i try to delete them from my phone and go into the app store to download them again, it only gives me the option to redownload them from the cloud. i do not want to do this. because that means the app still wont be up to date and it will still be associated with said friends apple id. is there anyone who can guide me through this issue?
In this case if you download it from his account, you will need to deleted and download it again by your account
also delete your backup from iTunes after you delete all the apps/games that you download it from your friend account
so in the next time you try to restore your backup, you will not face the same problem -
My iPhone 4s will not connect with my home WiFi network. I have ios6 on my iPhone. The connection was working perfectly before I updated my IMac and my MacBook Pro to ios 10.8.2. I have had ios6 since I purchased the phone a couple of months ago. It searches for a network and finds them, but when it asks for my password, it will not accept the password. Have never had this happen before.
Hello krosebear,
Thank you for using Apple Support Communities.
If you are having difficulties connecting your iPhone to a Wi-Fi network, the following article should provide troubleshooting that should help you resolve the issue.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
Regards,
Jeff D. -
My I phone was down loading the latest update to OS 7.0 and it froze showing an I tunes icon, and an arrow pointing to the cord used to charge and download.
I can't use the phone now its frozen in this screen.Hello, Indy car fan.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
i recently purchased an iphone 3gs second hand .wanted to use i tunes and whatsapp but kept saying need to udate to lastes firware or what ever so went on itunes to update. update started but keeps failing now phone wont work at all .all we get is either apple logo or pic of usb and itunes logo.andy help would be gratefully recived only had phone a day.has sony experia and wanted to change to apple and fist time its now useless.
Sorry to be the bearer of bad news, but the iPhone 3GS can only be updated as far as 4.2.1
Requirements for WhatsApp are iOS 4.3 or later. This app is optimized for iPhone 5.
As noted here > WhatsApp Messenger for iPhone on the iTunes App Store
So that app cannot run on the iPhone 3GS.
I stand corrected but apparently you may not be able to update the device regardless.
Message was edited by: CS -
i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
But... if the Device has been Modified... this will Not necessarily work. -
I tried updating to iOS6 via itunes bc my storage space was pass limit and now my phone is telling me it's in recovery mode and I need to restore it. I didn't back it up. How do I take it out of recovery mode and keep the information on my phone?
You cannot. If it is in recovery mode, the data is already gone.
Did you fail to make sure everything was on your computer before updating? -
Tried to update to ios7, phone was restored and now wont activate?
tried to update to ios7, phone was restored and now wont activate?
You have run into Activation Lock, a security feature of iOS 7 designed to prevent activation of lost and stolen iPads. there is no way around Activation Lock. You need to know the Apple ID and password used to set up the iPad originally.
What do you mean when you say the original Apple ID is disabled?
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