Was using my mac pro book lap top when all of sudden my screen s was showing shaded folder with question mark blinking. any ideas? thanks ami 1670
was using my mac book pro when all of a sudden my screen shanged to shaded folder with blinking question mark. any ideas? thanks ami1670
usually it happens when you start the mac up, not in the middle of using it. Nonetheless, read this: http://support.apple.com/kb/TS1440
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Macbook pro folder with question mark blinking appear whent I turn on, When I press the Option key Grey lock screen appear asking for a password, can anyone help me please?
Provide the computer's firmware password. If you don't know what it is, contact the person you got the computer from or Apple.
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I purchased Photoshop Lightroom 5 student and teacher edition on June 11, 2014 and installed it on my Mac Book Pro Lap Top. My computer was recently stolen from my locker at the university. Can I reinstall this software on the new Mac Book Pro that I purchased?
This is a user-to-user forum that is primarily supported by other users such as yourself who have no affiliation with Adobe. It is never a good idea to post your serial number on a public forum. We don't have any access to Adobe records, and your serial number is now available for anyone to use. Bad choice. You can download the latest version of Lightroom 5 from the following website and use your serial number (hopefully) to activate it.
Product updates -
Mac Mini 2011 shows a folder with question mark
Good morning,
I reinstalled last night lion newly via recovery mode (internet) and somehow the internt connection was lost at night. So I tried it again and the installation of lion stucks after all was finally downloaded and the mac mini has booted up again. I see only the text "installing" and a progressbar below, nothing else.
When I try to start the mac mini normally I see only a folder with a question mark.
So, what to do?!
Greetings and thanks for the help!Reinstalling Lion Without the Installer
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
Mac Shows Folder With Question Mark On Startup?
Hey Guys!
I currently own a Macbook Air First Genereation (2008) running on Lion 10.7.5 (upgraded from Snow Leopard)
Recently, when I was just using the Macbook Air, the Hard disk started spinning and was creating a lot of noise well I just ignored it and gave it a hard reboot
So the next day wehn I booted my mac it was showing a folder with question mark on startup. I tried going to recovery (holding option on startup) but neither Macintosh HD or Recovery HD was being shown. I tried a internet recovery but it was not even entering Internet Recovery. I tried Single User mode, that didn't work.
I really don't know what to do now, I am panicking cause I don't have a backup and all my schoolwork is inside there.
Please reply soon and thanks in advance if you can help me
A youtube tutorial or online step by step tutorial would be great!My tutorial is simple: pack up the MBA and charger and head for the nearest Apple store or Apple reseller. The error you see can mean three things: (1) your drive's system files are damaged, (2) your drive's directory or partition are damaged, or (3) your drive is dead. The fact that you can't boot into the recovery mode pretty much eliminates #1. It is possible that your drive's partition table was damaged but were that the case I'd expect that Internet recovery would work. So I strongly suspect #3.
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i installed the window 7 ultimate OS in to my mac book pro. after that the partition is not supported and then the folder with question mark flashing on my screen. plaese helf me what to do next to resume mac mac os x?
Assuming that you tried to install Win 7 in bootcamp.
Power on the machine and press and hold the "option" key when you hear the bong sound.
Select the Macintosh HD icon and press "return" or just click on the icon.
Once booted into OS X go to System Preferences and select the Startup Disk icon and configure startup to use the Macintosh HD. -
MacBook Pro flashes file folder with question mark and startup manager will not run
My son's MacBook Pro won't boot (gets the flashing file folder with question mark). When I try to open startup manager (holding "option" key during boot does not do it). Other posts suggest inserting the install disk, but I am pretty sure that for Lion, there was no disk, it was just off the website through the App Store. Any further suggestions?
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
Folder with question mark and smiling mac face at start up
After I was importing some video today, shut down G5 and on start up I get the folder with question mark and smiling mac face.
Any help?
Power Mac G5 Mac OS X (10.4.8)Boot from a drive with Disk Warrior 4, or your emergency boot drive (FW or alternate) or if you lack that, use single user mode to run fsck command. The last option would be your Tiger DVD but that may be 10.4.3 or earlier and not your best.
I say that because it seems like it was more than just needing to reset the startup disk preference and may have a corrupt directory. It shutdown smoothly and fully?
At the least, using the OPTION key and SHIFT key for Safe Boot. My recollection of trying to do both is that it won't. You can do one or the other, but not both. So running FSCK is just insurance to repair the directory. -
HT1366 How to fix Flashing Folder with Question Mark on Mac
How to fix Flashing Folder with Question Mark on Mac
RichardEL is probably correct. I’ll go through your questions.
> there is no Mac OS partition, I assume it would be directly underneath the HD on the left?
I have not seen this particular condition where the hardware disk icon appears but the system volume that is supposed to be below it does not. The System Disk partition would be below the HD icon indented to the right. It is usually called “Macintosh HD” unless you renamed it.
> when I go into disk utility my HD appears on the left, but I can repair or verify it
Odd. It appears but you cannot manipulate it with Disk Utility.
> The S.M.A.R.T status reads verified
If it did not say Verified then it would indicate a problem. Saying Verified does not rule out problems but I think it indicates it is still breathing.
> Is the HD deceased?
If you booted the Recovery Partition (Boot, Command-R), which it sounds like you did, then at least part of the disk is still breathing. If it took a long time to boot then that may have been a Network Recovery boot which would indicate the disk is very sick or dead.
> [If I] restore from time machine [will] everything will be back as it was before?
Yes. That is the beauty of Time Machine. All your data, applications, and system preferences will be as they were as of the last backup.
> I was thinking of erasing the HD, would this be of any help or do I just need a new one?
Given what you reported from the Disk Utility steps you took it is unclear to me if there will be a way to repair the current volume, if you can erase and install from scratch or if you need a new disk. Before proceeding it may be useful to have an expert at an Apple store look at it for you. They may be able to revive it without a clean install or new disk.
As was the case above, it could be a good disk with a bad cable in which case a new disk is not going to help. To test this you can purchase an inexpensive external enclosure, remove the internal disk, place it in the enclosure, plug it in and then use Boot-Option to attempt to boot from the now external disk. Here are links to the screwdrivers and enclosure you would need.
$5 Toolkit: http://eshop.macsales.com/item/OWC/TOOLKITMHD/
$22 USB 3.0 enclosure: http://eshop.macsales.com/item/OWC/ES2.5BU3W/
If you attempt a clean install, use the Partition tab to repartition the disk, selecting one partition and with “Options…” electing a GUID partition. Then use the Erase tab, select “Security Options…” and set it to write a single pass of zeros. This will write to every sector to map out bad blocks. (If you have an SSD do not write a pass of zeros.)
If you do need to replace it I recommend an new inexpensive (~$100) and super-fast hybrid SSHD drive that has an 8 GB SSD cache that makes the data fly. Google “Seagate 1 TB hybrid SSHD”. -
Hi when I started my intel based imac this morning all I am getting is a folder with question mark in the middle flashing,I have external hard drive with backup,but when run disc utilities it does not show my mac hard drive.hope someone can help.(it's running mountain lion, well it was)
Try starting up your Mac while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk then click Restart.
The question mark folder indicates your Mac cannot find a system folder to boot from.
A flashing question mark appears when you start your Mac -
I am trying to upgrade two MACs to Maverick. I have been successful with My Power Mac but unable to get my Imac to load. I am running Snow Leopard on the Imac. When I go to the App Store it shows that it has been downloaded. Any ideas? Any ideas
You stated; " I have been successful with My Power Mac "
A Power Mac is incapable of being upgraded to Mavericks. It is a PPC Mac which can only run versions of OS X up to 10.5.8 and no higher. Any version of OS X higher that 10.5.8 requires an Intel processor to run.
Does the iMac meet the hardware requirements for Mavericks?
Allan -
After updating my MacBook pro it shows only a folder with question mark on it
It is not my fault, Apple updates problem
They should solve it fir me without make any payment
ThanksTry starting your computer holding down the option key as soon as you hear the startup sound, and continue holding it. Hopefully, you will see the icon for your startup disk come up on your screen within a minute. Click on that icon and press return. If your machine starts up normally from there, go to System Preferences > Startup Disk and reselect your startup volume
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Flashing folder with question mark on startup mac mavericks
Hi buddies, I've an old macbook (those with pretty die hard silver case).
last night when i just turned it on, after days a flashing folder with a ? mark on it appeared... and nothing..!
I read this A flashing question mark or globe appears when you start your Mac
but i wanna know if my datas on my hard disk would be safe or not... and what should I do keep them safe.
If I loose my files and data, you can name me dead!!!Your data are safe if you have them separately backed up. Otherwise, there is no assurance they are safe. Given the nature of the problem it's too late to backup your data, so you will need to try reinstalling OS X and take your chances all will work out well. Hopefully, it will.
If you have Snow Leopard installed:
Clean Install of Snow Leopard
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. Be sure you configure your initial admin account with the exact same
username and password that you used on your old drive. After you finish Setup
Assistant will complete the installation after which you will be running a fresh
install of OS X. You can now begin the update process by opening Software
Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
If you have Lion or later installed:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it isthree times faster than wireless. -
MacBook pro shows folder with question Mark
MacBook pro (pre-unibody) is just showing a White screen with folder and question Mark in it. Is it a hard drive failure? What should I do?
Hi Bobby,
It does sound like the HD. Try booting from the install disc, then see if your HD even shows up in Disk Utility. If it does, check S.M.A.R.T. status and try running Repair Disk.
First check the S.M.A.R.T. status on your HD: Applications>Utilities>Disk Utility>in the panel at left, select the first item in the list/your HD mechanism>look at the bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” or something more ominous like “Failing.”
If S.M.A.R.T. status is "Verified," run Repair Disk: Boot from install disc (insert disc>restart>immediately hold down c key and keep holding it until you see “Preparing Installation”)>at first screen select the language and click Continue> click on the Utilities Menu in the menu bar>open Disk Utility>select your HD in the panel on the left side>click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications>Utilities>Disk Utility and run Repair Permissions.
Message was edited by: tjk -
Mac Mini folder with question mark at startup the shuts off
I have a 2006 mac mini that is booting up with the folder and question mark symbol and then it automatically shuts off after a few moments. It won't allow me to boot from startup disk. When I hold down the C key the disk utility does not load and then I see the folder and question mark. When I startup holding down the Option key, I do not see the disk as a drive--either way it shuts off pretty quick. I have tried about everything and am out of ideas. I know I need to probably reinstall the OS but I do not have another Mac to run target disk mode....Any ideas?
When I startup holding down the Option key, I do not see the disk as a drive--either way it shuts off pretty quick
If the startup disk is not available when booting up while holding down the Option key, then the disk is failing or has failed
A flashing question mark appears when you start your Mac
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