Watch dogs pre order points

Didn't get the $10 for pre ordering watch dogs.

Per the terms of the offer it takes up to 14 days for points to post.
You need to wait that long before they will do anything

Similar Messages

  • Missing bonus pre-order points

    I pre-ordered Call of Duty Advanced Warfare. The points for my purchase have posted, but not the bonus pre-order points.

    Hello Lgndryhr,
    I've had the chance to review your account and regrettably must inform you that you have not received a pre-order bonus certificate because you ordered your copy of Call of Duty: Advanced Warfare on the game's release date (11/03/2014). Remember that customers must both pre-order an eligible title prior to its release date and subsequently purchase that copy to qualify for our Get $10 promotion. For more information, I would encourage you to refer to this article:
    My Best Buy "Get $10" Gaming Pre-Order Offer
    Thanks for purchasing your copy of Call of Duty: Advanced Warfare with us, as well as for taking the time to post!
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Did not get my pre order points (best buy rep help me)

    Didn't get my pre order points of 500 for shadow of morder today and also never even got a couple or 25 bonus points for reviews last month
    Solved!
    Go to Solution.

    Hi aaronc80,
    It’s great to see that you’re taking advantage of the My Best Buy bonus points for reviewing products on BestBuy.com! I also appreciate you pre-ordering your games at Best Buy. With that said, I do apologize for any confusion you’ve endured if you’re not seeing points for both the reviews, as well as the Get $10 promotion.
    Both of these promotions usually take up to 20 days for the points to appear on your account. Shadow of Mordor came out 9/30, so it may be a few days yet before you’ll see those points. In regards to the product reviews, there are a few reasons you may not see your points, aside from the fact that it can also take up to 20 days. First, the review must be approved and published to receive the points. Also, a maximum of 8 reviews (total 200 points) will be awarded per calendar year per member. Lastly, your My Best Buy membership does need to be attached to your BestBuy.com account to receive the points.
    I’m hoping these details help clear up why you’re not seeing any points yet in these two instances! Please don’t hesitate to send me a private message if you’re not seeing the 500 points from your Shadow of Mordor pre-order after 20 days of having picked up your copy, or it being shipped.
    Thanks,
    Brian|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Missing Pre-order Points

    I have two issues. 
    First, I pre-ordred Big Hero 6 when there were 2 separate 100 point bonuses being offered.  If I recall, one was for the normal pre-order 100 points and the other was because it was nominated for awards.  Anyway, I checked my MyBestBuy account, but only one of the 100 points was posted.  I would obviously like to get the other as well.  I tried posting the picture here, so I hope it made it.
    Second, I bought a movie in-store on January 27th and then did a price adjustment in-store on after the price was lowered on February 10th.  That went fine, but the issue is something that has happened to me before, and has apparently never been fixed.  Since the price went down, there is obviously going to be some MyBestBuy points taken off.  That happened, but there was a "bonus" negative 3 in there as well.  The promotion for 3x points on movies was in effect during the price adjusment but NOT during the original purchase, and therefore too many points were deducted.  It is only a very small amount, so I'm really mentioning this just to help fix the problem (and if I can get those few points back, great).  It's just annoying that the system wasn't fixed since last time I mentiond this problem and this could be a huge problem for somebody doing a return of let's say two $20 movies.  That's minus 40 points normally and then minus an additional 120.  That stuff can add up over time.

    Hi NeoQuintessence,
    I am really excited to see Big Hero 6!  It won an Oscar during the Academy Awards last night, so it must be pretty good.  I love animated movies and can never watch Toy Story too many times.  That is one of my favorite movies.  
    We did have a promotion that was offering 100 bonus points between 1/11/2015 - 1/17/2015 with the pre-order of certain movies, but I am only aware of one actual promotional offer.  I partnered with our My Best Buy program team and confirmed that there was only one promotion offering bonus points back in January when you placed your pre-order.  I can understand how it may have appeared as if there were two promotions offering 100 bonus points; however, if you clicked on each offer it should have directed you to the same offer details.  With that being said, the 100 bonus points that have posted to your account would fulfill the offer.
    A return/exchange or price match will usually result in some points being deducted, but points for a promotion that were never originally awarded should not have been deducted.  If the movie you purchased on 1/27/2015 was not awarded 3X points, then 3X points should not have been deducted from your account following the price match.  To ensure that your My Best Buy account is up-to-date and to see if you have any other questions, I will be sending you a private message.  You can check your private messages by logging into the forum and clicking on the little yellow envelope located at the top of the page.
    Thank you for connecting with us and for being a My Best Buy member.
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Issue with Dying Light pre order points.

    I pre ordered Dying Light for the PS4 and my account shows that I have gotten the 500 points for the $10 credit, but it shows that the total of the order was $0 and that I recieved no points for the actual purchase.I used my store card to pay for the order

    Hello BBCJustin,
    I've heard good things about Dying Light.  What do you think so far?
    I'll be happy to review your points with you for the purchase.  Please watch for a private message from me shortly.
    Thanks for being a My Best Buy member,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Missing "pre order points" for Shadow of Mordor.

    I've recently received Shadow of Mordor, I had the game pre ordered, but I'm positive that I didn't receive the 500 bonus points for pre ordering. I can't tell if they're pending or what with the new system, and I can't report those points missing through the "report missing points" menu.
    Can I get some help with that?

    Good morning Vaymasters,
    It can generally take up to 20 days for points to post to a member's My Best Buy™ and Middle-earth: Shadows of Mordor was only released a few days ago (9/30/2014), so it might be a few more days before any points officially post to your account.  As far as I can tell though, your pre-order should qualify for the "Get $10" pre-order bonus points.  If you do not see 500 bonus points post to your account within 20 days, then please send me a private message and I will see what I can do.  A private message can be sent by clicking on the blue button in my signature.
    Thank you for connecting with us on the forum!
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Pre-order points missing and pre-ordering problems at the store level.

    Hi
    During the week of July 6th-July 12 there was an ad for pre-ordering certain movies and getting 100 bonus points for each movie.  On July 12th I pre ordered Rio 2, The Amazing Spiderman 2, and Transformers:AOE (Steelbook edition).  The employee was able to successfully pre-order Rio 2 using the provided in store pre order card but had difficultly pre ordering Spiderman 2 and Transformers.  Rio 2 and Spiderman 2 had set release dates while at that time Transformers did NOT have a release date until recently.  These pre-orders were done in three different transactions. 
    Picking up Rio 2 on 7/15 was not a problem.  The employee did an exchange in the system.  The 100 bonus points never posted.
    The Amazing Spiderman 2 had a lot of problems.  The employee thought I already bought it and picked it up on 7/12 when I went to pick it up on 8/19 (the release date).  At the time of the pre order purchase, there was no announcement of the BB exclusive Magno pack for the same price as the regular blu ray release.  Again the employee did a return/rebuy.  This employee also stated that the employee who processed the pre-orders Spiderman and Transformers did it incorrectly since it looks like she did it as a normal transaction instead of a pre-order.  The points have yet to be posted.
    Transformers: AOE (Steelbook edition) now has an official release date of 9/30.  My question is will the system allow for employee to process the pre-order pick up since it is outside of the 45 day window?  I am hoping it won't be but seeing how the employees have been processing pre-orders incorrectly when picking them up I expect problems when doing so. 
    I have also noticed a price drop for transformers (6760435) from the time I pre-ordered it on 7/12.  Will the employees be able to adjust the price and give me the difference?
    Not all stores carry the pre-order cards making this a difficult process for everyone (it takes me on average 30 minutes to pick up 1 pre-order instead of in and out within 5 mins like usual) because someone didn't do it correctly the first time.  So my question is, how should employees process a pre-order if there is NO Pre-Order card in store??  I would love to continue to pre-order at best buy, but am getting tired of having employees screw up my pre-order.

     Hello ITDEFX101,
    Pre-ordering your movies during these 100 My Best Buy™ Bonus Point promotions is a great way to ensure that you are able to get your hands on some great movies as soon as possible after release, while simultaneously earning extra points. It is regrettable to hear that your pre-order experience with Rio 2 and The Amazing Spiderman 2 were not as smooth as we strive for these processes to be, and in the end, you state you didn’t even get the bonus points you expected.
    Using the information you registered with the forum, I was able to review your pre-orders for all three movies, as well as your My Best Buy™ account. Sadly, it does appear that there may have been some issues with your pre-orders, and I would like to address these with you privately, especially concerning your pre-order for Transformers: Age of Extinction. I am sending you a private message, which you may view once you’ve signed into the forum and clicked the envelope icon in the top right corner of the page.
    Sincerely, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Didn't receive Victory Can Be Pre-Ordered points

    I pre-ordered Middle Earthhadows of Modor. I picked up the game on the release day. I recently looked at my point history and noticed I didn't get the Victory Can Be Pre-Ordered bonus points. This other forum I frequent, others said they also didnt get points either. 

    Hi jgonzales14 and Ninjaskrzypek,
    As you may have read in other similar forum threads, it can generally take up to 20 days for bonus points to post to a member's My Best Buy™ account.  If your pre-order of Middle-earth: Shadows of Mordor was picked up or shipped within 7 days of the games release (9/30/2014), then you should qualify for the 500 bonus points.  From what I can see, both of your pre-orders should qualify for the bonus points.
    With that all being said, if you do not see the bonus points post to your My Best Buy™ account within 20 days, then please do not hesitate to send me a private message and I will make sure they are added.  You can send a private message by clicking on the blue button in my signature that is labeled "Private Message."
    My Best Buy™ - "Get $10" Gaming Pre-Order Offer
    Thank you for connecting with us and game on!
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Pre-order Deposit Negation

    So recently I picked up my Watch Dogs pre-order, for which I had put a $10 deposit on. When I picked it up, the price on the screen when I swiped my card reflected the $10 deposit and my GCU discount ($41.95). I didn't really look at the receipt, and have since thrown it away, but when I checked my checking account online, I noticed that I had been charged $51.95, the $10 deposit seeming to have disappeared. Is there any way to resolve this now?

    Good afternoon superline51,
    If you put down a $10 deposit when you pre-ordered Watch Dogs, then that $10 should have been deducted from the pre-tax total when you picked up your copy.  I used the email address you registered with the forum to review your purchase history and it does appear the pre-order deposit may not have been applied correctly.
    With that being said, I am going to send you a private message so that I can go over the purchase with you in additional detail.  You can check your private messages by logging into the forum and clicking on the envelope icon located at the top of the page.
    Thank you for posting to the forum!
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Watch Dogs XBox One Pre-Order question

    Yesterday, I was going to pre-order Watch Dogs for the XBox One through bestbuy.com. I added it to my cart and it also added in an item "Watch Dogs The Breakthrough Pack [ - Digital Download ]"
    I ended up being in the area of an actual Best Buy store, so I went ahead and pre-ordered there by bringing up the cardboard item for pre-orders. On the receipt, it shows the pre-ordered item, but it makes no mention of any code that will be delivered when the game is released for the pre-order digital download. Will that apply to my pre-order or will I need to do something else?   In the past when I've pre-ordered in the store, there was a notation on the receipt for whatever pre-order bonus that would be received.
    Thanks in advance.

    Hey CanisFirebrand,
    Good question! For in-store pre-orders, codes for the Breakthrough Pack should be printed on the final sales receipt when you pick up your copy of the game. For BestBuy.com pre-orders, codes will be delivered by e-mail.
    Let us know if you have any other questions, and thanks for reserving your copy of WATCH_DOGS with us.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Apple Watch Bands, information and pre-orders

    Will it be possible to get the silver aluminum apple watch with a black sport band? And what time in which time zone will the Apple Watch pre-orders open? And how much storage will the apple watch have?

    We have no more information than you do on the Watch. We are users just like you, so only have the same public info that is available to everyone at this point.
    Sorry,
    GB

  • Apple Watch Pre-Order Issues?

    Any one have any pre-order issues?

    Oh well,
    Apple knew by suggesting to favorite watches on folks online accounts that would give Apple a perspective of what to make more of and prepare for.
    Now Apple is making thousands of watches a day and thanks to pre-orders they have an even better idea of what watches to make more of, faster and where to send them. Or out of the watches already made they know where to send them and what type to send.
    This is a very personal item that required a special touch in manufacturing and then the matching up types and colors of bands to colors and types of metal that is not easy. The thought of the parameters of logistics all on it's own is a nightmare too. So if my delivery date says 4-6 weeks I consider myself to be lucky. 
    Just think some one at a manufacturing plant may be boxing your watch right now and placing it on a stack that is to be shipped to your point on a map.

  • I pre-ordered an iPhone 6 Plus and the delivery date now says October 14th. The point of the pre-order is to get it on release day (or shortly thereafter). Can I go to a Verizon store to pick up my new phone on release day?

    I pre-ordered an iPhone 6 Plus and the delivery date now says October 14th. The point of the pre-order is to get it on release day (or shortly thereafter). Can I go to a Verizon store to pick up my new phone on release day?

    I'm not sure that answers the question Candice.
    I'm in the same situation.  I was up trying to get on the Verizon page at 11:55, kept getting the ECPD error.  When finally got through, the Silver Iphone Plus 64 showed arrival of 9-19.  At every step of the process, it seemed that I was ordering a phone that would arrive on day1.  At no point did it say this was an estimate.  At no point did it say it might change.  In a big yellow box, it said "9-19".  Ordered it, then got confirmation email stating it should arrive at 9-19.   Seems like all should be good, right?  Order site said 9-19, I've got a confirmation email saying 9-19, done and done.
    Then I check the website, and suddenly it changed to 10-14?!?!?!?  I feel like this was a bait and switch.  I was able to pickup an iphone5 in a local store on launch day, and would not have locked myself into a preorder through Verizon if I had known this would happen!
    So, that leads back to the original questions.  Lets assume I walk into a Verizon store on 9-19, and there is an available iphone6 plus just sitting there, can I either get that phone as fulfillment of my pre-order.  Or, cancel my pre-order and buy that phone right then and there?
    JJK
    PS:  It seems there are many people you misled this way.  For every person who takes the time to post on this site, there are going to be many many more who are silently ****** off.

  • I wanna pre-order the apple watch but only let me put free shipping my question is... can i pick up the watch wen they start to sell on the stores??

    Wen I gonna pre-order the apple watch only let me put free shiping an i want to pick up at the stores wen they have available so can i put free shiping but then pick up when they have at stores ???

    If you want to try to clear even more disk space see https://discussions.apple.com/thread/5872318?tstart=0

  • Missing points from a pre-order?

    Hi Best Buy Team,
    I sent this in a PM to Aaron but I'm posting it here so it doesn't get lost in the mix.
    I really hope you can help. I'm a GCU member. I pre-ordered four games this month and followed through on purchasing all of them. My purchase on 11/18 did not apply the rewards points as I believe it should have and phone service has been of no help. Here are the details:
    On 11/11, I put $17 each ($34 total) down on Grand Theft Auto V and Dragon Age: Inquisition. As a Gamer's Club Unlocked member, I pre-ordered both to make sure I would receive the $10 certificate for each game (I not know only GTA was eligible). On 11/18, I followed through and purchased both games. At the time, the teller mistakenly rang up "The Great White Shark" DLC for GTA V for $19.99 and then processed it as a return to void the transaction. I received both games, having paid $47.99 for each, but obviously not the mistaken DLC.
    Today, I noticed that I was only attributed 230 points for the 11/18 transaction (the total on my account reads $123.65 but includes the mistaken $19.99), which, as you know, isn't even enough for $5 certificate, much less a $10 certificate. 
    The phone representatives I've spoken to on the phone have told me, at different times, that a) 230 points is all the two pre-orders will provide; b) that I'll only receive one $10 certificate; and c) that I won't even see the points for 15-30 days, which wasn't the case for the first two games.
    Please help! You seem like you know much better how the system works than the reps in the call center. Also, the 11/19 certificate that my account says was issued was not received at my gmail account, in any of the folders, including spam. Is there a way to access this on the website or to prevent it from "auto-issuing" so I can just claim it?
    Thank you!
    Sincerely,
    Chris
    Solved!
    Go to Solution.

    Hello Chris,
    Thank you for joining Gamers Club Unlocked, and thank you too for pre-ordering your games from Best Buy.  I'll be happy to answer your questions today.
    As you have confirmed that the purchase is on your My Best Buy account, you should be all set to receive your "Get $10" points.  These can take up to 20 days to post to your account, and promotional points do now always appear as pending before they post to the account.  As our contact center agents confirmed, please allow a full 20 days from the date you picked up GTA: V to see your points in your account.  If you don't have them after that time, please let us know and will be more than happy to review your account to see what is happening.
    When certificates are issued, points are first pulled from your account, then the certificate is generated and an email is sent to you advising you of its availability.  There is typically very little time between these two occurrences, but in some circumstances it may take up to 24 hours.  You should be able to find your email today, but if you intend to use the certificate in-store a cashier can simply attach it to the purchase when they look up your membership on the transaction.
    Thanks,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

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