Watching a video, it stops, communication with Internet stops

I am watching a U-Tube video. I leave the video before it is done, or stop the video. Only when I do this does it seem that Firefox stops working. But maybe it is the ability to download anything from the Internet that stops. Firefox sends out the URL page request --but never get a response, and nothing further (web pages) download. Other software also can send packets but nothing ever comes back. Maybe the firewall? It is AVG Internet Security 2013. Only solution has been to re-boot the computer. I had this problem with this computer when it was an Windows XP operating system. This computer has been upgraded to Windows 7. But still having the same problem.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

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