Water Damage and Powering On
My wife dropped her iPhone into water today. She got it out instantly. We could tell it had some issues, as music coming out of speaker sounded bad. We were on our way out of town, so we grabbed a bowl and rice and brought it with us. She wrapped it in the paper towels and put in the rice. 45 minutes later the noise issue was gone, but it kept registering screen presses. So, we put it back in the rice, and left it in there for a few hours. After watching a movie, we checked it again, and the phone would not turn back on. We got home and plugged it into a wall charger. About 20 minutes has passed, and still nothing. I thought maybe it somehow got set to DFU mode as the screen would stay blank, so I plugged it into our MacBook. Still nothing, no error in iTunes, no power at all. I thought it was odd that 2 hours after being dropped, some problems would clear up like the garbled speakers, and some would first start, like not powering on. Any thoughts?
When dropping the device in water it would have been best to turn it off straight away and leaving it in the rice for atleast 72 hours. This is not a guaranteed fix but its always worth a try but the fact the iPhone is not powering on confirms hardware issue due to water damage of course.
What you could do is maybe try a reset:
- hold the home button and sleep/wake button down at the same time
- as soon as you see the apple release both buttons
If that fails to power the device back on all you can do is either wait a bit longer to see if it needed a bit more time to dry internally but if it does not power on then you'll need to look at getting the iPhone replaced for a fee if that is something you would want.
Similar Messages
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Hi, i currently have an iphone 4 and my contract ends with Tesco in December. Atfer i night out my phone stopped working and now doesnt turn on ive tried everything. It has no water damage and no cracks and dont know where to take it or what to do. Thanks Charlotte
Hello Charlotte,
I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
can i use some other company's locked iphone? or can i get official unlock from apple? cause i had iphone but it got water damage and don't want to pay crazy amount of money to get brand new...
and i m getting locked phone from my family memeber for free. but he's with some other carrier. so can i get official unlock for that phone. please help me with this.
thank youOnly the original cellular provider can authorize unlocking. You will need to contact them to determine if they offer unlocking and if the phone qualifies.
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My iPhone 4 is water damaged and I need a new phone, do I have to make an appointment or can I walk in store and pick one up
Make appointment
Bring credit card
Allan -
my iPhone 4 has water damage and a cracked screen but i have no warranty will apple still replace my phone at a cost?
Yes, out of warranty replacement for the iPhone 4 is $149.
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My iPod touch isn't being recognized by my pc. The lock button on it won't work due to water damage, and a friend of mine fixed the problem by restoring it on his computer. How do I restore it without the lock button?
first try:
iOS: Device not recognized in iTunes for Windows
next
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My i phone 4 is water damaged and it is working but network not shown so please help me
my i phone 4 is water damaged and it is working but network not shown so please help me
A replacement iPhone is usually a refurbished iPhone that has received new battery and case and repair of anything that may have been faulty. The refurbished iPhone is indistinguishable from a new iPhone. A number of the regulars on here prefer the refurbished Aplle products because they have been so thoroughly tested.
A replacement iPhone is identical to the original, same color, capacity, and so on. -
my iphone has been water damaged and in the mean time ive gone back to using my old phone. But i need to get all the contacts from my iphone i had synced to my laptop, but i don't know where to find them and im not sure if ive backed them up to anything!
If your contacts are synced to your computer then they are in the supported app you are syncing with.
When you set up syncing of contacts on your device, which application did you select? -
how do i delete everything off my iphone 6 before i send it off to get repaired after water damage and can't use it
If it does not respond when plugged to a computer running the latest version of iTunes, then it is indeed dead and no content will be recoverable.
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i need help with water damage and problems with my iphone.
Do you have a backup of your contents? When the iPhone showed the screen with the USB cable and said to connect to iTunes, it had already entered the recovery mode which means all content had been erased. So you need a backup from before the water damage and problems started to get your contents back.
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Bout a iPhone 4S 2 days haven't been near water took a video and realised yesterday that their was no sound. Took it on they came up with it was my fault the water had water damage and corrosion. I'm devastated that I've paid 250 for a phone that's not working properly what do I do too fix this
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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I want to hand on my water damaged and not working iPhone are the notes that were on the handset accessible to anyone who can get the handset working again?
It's possible, I suppose. Unlikely, but possible. Someone would have to be extremely driven to fix your broken phone specifically to look at your notes though.
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my phone is dead due to water damaged and i bought new iphone 5S. can i restore the data from my previous phone cloud backup to the new one?
how? i can see the backup from the phone cloud setting but there is nothing to click to restored. the one ive got now is since last year
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My Iphone 4 is water damaged and won't work at all so I've bought a new Iphone 5c - can I get my messages and whats app chats from my old to my new phone - they have different sized sims?
There is nothing saved on the SIm card in an iphone. If you have a backup of the old phone restore that to the new phone
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Hi, i recently lost my ipod nano 5th generation but i found it. It received water damage and dents on the back of it, it still works but won't hold a charge, and then there are lines on the screen, not cracks, but lines in the lcd. So i'm guessing that i need a new battery and lcd. How much would it cost for apple to repair my ipod?
No idea, but my most excellent guess would be that it would cost considerably more than it would cost you to purchase a refurbed one from the Store, around $130 the last time I looked.
You might take on the battery replacement yourself, if you'd care to. IFixIt and other sites have the gouge on how to approach that job. Don't know about the screen, though; that's something that would give me pause.
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