Water Damage and Replacement
If an Iphone 5 got water damaged can I replace it or do I have to pay full price for a new one?
Here is an excerpt from the regular warranty (which does not cover liquid contact):
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product, or if any serial number has been removed or defaced from the Apple Product.
And here is the AppleCare + Plan (if you purchased it) (which appears to cover it):
Not knowing your location, I chose the US to view them. Do not know if they'd be different elsewhere.
Similar Messages
-
my iPhone 4 has water damage and a cracked screen but i have no warranty will apple still replace my phone at a cost?
Yes, out of warranty replacement for the iPhone 4 is $149.
-
My i phone 4 is water damaged and it is working but network not shown so please help me
my i phone 4 is water damaged and it is working but network not shown so please help me
A replacement iPhone is usually a refurbished iPhone that has received new battery and case and repair of anything that may have been faulty. The refurbished iPhone is indistinguishable from a new iPhone. A number of the regulars on here prefer the refurbished Aplle products because they have been so thoroughly tested.
A replacement iPhone is identical to the original, same color, capacity, and so on. -
Hi, i recently lost my ipod nano 5th generation but i found it. It received water damage and dents on the back of it, it still works but won't hold a charge, and then there are lines on the screen, not cracks, but lines in the lcd. So i'm guessing that i need a new battery and lcd. How much would it cost for apple to repair my ipod?
No idea, but my most excellent guess would be that it would cost considerably more than it would cost you to purchase a refurbed one from the Store, around $130 the last time I looked.
You might take on the battery replacement yourself, if you'd care to. IFixIt and other sites have the gouge on how to approach that job. Don't know about the screen, though; that's something that would give me pause. -
My iphone 4 has water damage and it has taken its toll and turned itself off and wont turn back on. I have tried everything, restoring, charging, restoring through itunes and taking it in for repair at an independant retailer. I really need my iphone so i was wondering where the best place to repair it is and if i can take it to apple, how much it would cost?
There is no such thing as an Apple authorized repair facility or technician. Since Apple replaces iOS devices and does not repair them in-house, they've never offered any iOS device repair training or certification. Likewise, there is no system of distribution of OEM parts, since there are no authorized repair centers to use them. Any parts are used, 3rd party recycled or outright stolen/black market.
So, anywhere you take it other than Apple is a situation of you pay your money and you take your chances (and you have no one to turn to if it fails, other then the person or place that failed to fix it for you).
Your optimal option would be to take it to Apple, pay the out of warranty repair fee and swap it for a fully factory refurbished unit (which will have a new screen, new battery and a min. 90 day warranty).
However, if it has been taken apart by someone else already for past private repair attempts, then Apple will not allow an out of warranty replacement.
The out of warranty replacement fees are available for each country under the iPhone support links, e.g. in the USA - http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
can i use some other company's locked iphone? or can i get official unlock from apple? cause i had iphone but it got water damage and don't want to pay crazy amount of money to get brand new...
and i m getting locked phone from my family memeber for free. but he's with some other carrier. so can i get official unlock for that phone. please help me with this.
thank youOnly the original cellular provider can authorize unlocking. You will need to contact them to determine if they offer unlocking and if the phone qualifies.
-
My iPhone 4 is water damaged and I need a new phone, do I have to make an appointment or can I walk in store and pick one up
Make appointment
Bring credit card
Allan -
My iPod touch isn't being recognized by my pc. The lock button on it won't work due to water damage, and a friend of mine fixed the problem by restoring it on his computer. How do I restore it without the lock button?
first try:
iOS: Device not recognized in iTunes for Windows
next
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
my iphone has been water damaged and in the mean time ive gone back to using my old phone. But i need to get all the contacts from my iphone i had synced to my laptop, but i don't know where to find them and im not sure if ive backed them up to anything!
If your contacts are synced to your computer then they are in the supported app you are syncing with.
When you set up syncing of contacts on your device, which application did you select? -
how do i delete everything off my iphone 6 before i send it off to get repaired after water damage and can't use it
If it does not respond when plugged to a computer running the latest version of iTunes, then it is indeed dead and no content will be recoverable.
-
i need help with water damage and problems with my iphone.
Do you have a backup of your contents? When the iPhone showed the screen with the USB cable and said to connect to iTunes, it had already entered the recovery mode which means all content had been erased. So you need a backup from before the water damage and problems started to get your contents back.
-
Bout a iPhone 4S 2 days haven't been near water took a video and realised yesterday that their was no sound. Took it on they came up with it was my fault the water had water damage and corrosion. I'm devastated that I've paid 250 for a phone that's not working properly what do I do too fix this
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
-
I want to hand on my water damaged and not working iPhone are the notes that were on the handset accessible to anyone who can get the handset working again?
It's possible, I suppose. Unlikely, but possible. Someone would have to be extremely driven to fix your broken phone specifically to look at your notes though.
-
my phone is dead due to water damaged and i bought new iphone 5S. can i restore the data from my previous phone cloud backup to the new one?
how? i can see the backup from the phone cloud setting but there is nothing to click to restored. the one ive got now is since last year
-
My Iphone 4 is water damaged and won't work at all so I've bought a new Iphone 5c - can I get my messages and whats app chats from my old to my new phone - they have different sized sims?
There is nothing saved on the SIm card in an iphone. If you have a backup of the old phone restore that to the new phone
Maybe you are looking for
-
Connecting 7410 to wireless network
Hi there. I am trying to connect my 7410 all in one to the verizon wireless router and I am getting a cannot connect message. I am using the correct ssid and password. I was asking for a WEP but I figured out how to add the WPA instead. Is there
-
How to remove only the last element of spreadsheet string
I use path to string option to store image path into database and while retrieving the string is again converted into path but it gives out an error as the output of array to spreadsheet string gives out a tab at the end which is unable for the IMAQ
-
Burning a playlist more than 7 times
I am compiling a monthly "motivational" CD for my company with a mix of motivational songs and podcasts relating to our industry. I need to burn 50 copies and understand that songs purchased through itunes can only be burned 7 times. Is there a way t
-
I know there are many posts on this, but I can't resist adding to the list. I recently ordered my first hardbound photobook through iPhoto (I have printed a hardbound book in the past through the Sony imagestation and have been more satisfied than wi
-
Rendered files for hardware output?
I'd like to get the best results possible when "playing out" a given Premiere sequence through my Kona LHi. I'm particularly interested in optimizing downconversion (HD-SD) via hardware. If there are differences between "preview" output and "play" ou