Water damage and warrantee
My iphone is getting the dreaded “charging is unsupported on this device” lock-screen with the annoying “this accessory is not made to work with the iphone” pop-up.
This was caused by a small droplet of water finding its way into my charger-port. Unfortunately the water indicator on the bottom is red.
My question is, will apple replace my phone? It technically has water damage but my phone is not totaled. In fact, my phone works just fine but the error annoys me.
Anyone have a similar experience? Anyone had apple help them? Any recommendations?
Normally anything that triggers the moisture sensor will void the warranty and you'll have to pay the charge for the replacement. Some people have reported Apple making exceptions, though, so it won't hurt to ask. But expect to be told that they will not cover the problem under warranty.
Good luck.
Similar Messages
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can i use some other company's locked iphone? or can i get official unlock from apple? cause i had iphone but it got water damage and don't want to pay crazy amount of money to get brand new...
and i m getting locked phone from my family memeber for free. but he's with some other carrier. so can i get official unlock for that phone. please help me with this.
thank youOnly the original cellular provider can authorize unlocking. You will need to contact them to determine if they offer unlocking and if the phone qualifies.
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My iPhone 4 is water damaged and I need a new phone, do I have to make an appointment or can I walk in store and pick one up
Make appointment
Bring credit card
Allan -
my iPhone 4 has water damage and a cracked screen but i have no warranty will apple still replace my phone at a cost?
Yes, out of warranty replacement for the iPhone 4 is $149.
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My iPod touch isn't being recognized by my pc. The lock button on it won't work due to water damage, and a friend of mine fixed the problem by restoring it on his computer. How do I restore it without the lock button?
first try:
iOS: Device not recognized in iTunes for Windows
next
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My i phone 4 is water damaged and it is working but network not shown so please help me
my i phone 4 is water damaged and it is working but network not shown so please help me
A replacement iPhone is usually a refurbished iPhone that has received new battery and case and repair of anything that may have been faulty. The refurbished iPhone is indistinguishable from a new iPhone. A number of the regulars on here prefer the refurbished Aplle products because they have been so thoroughly tested.
A replacement iPhone is identical to the original, same color, capacity, and so on. -
my iphone has been water damaged and in the mean time ive gone back to using my old phone. But i need to get all the contacts from my iphone i had synced to my laptop, but i don't know where to find them and im not sure if ive backed them up to anything!
If your contacts are synced to your computer then they are in the supported app you are syncing with.
When you set up syncing of contacts on your device, which application did you select? -
how do i delete everything off my iphone 6 before i send it off to get repaired after water damage and can't use it
If it does not respond when plugged to a computer running the latest version of iTunes, then it is indeed dead and no content will be recoverable.
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i need help with water damage and problems with my iphone.
Do you have a backup of your contents? When the iPhone showed the screen with the USB cable and said to connect to iTunes, it had already entered the recovery mode which means all content had been erased. So you need a backup from before the water damage and problems started to get your contents back.
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Bout a iPhone 4S 2 days haven't been near water took a video and realised yesterday that their was no sound. Took it on they came up with it was my fault the water had water damage and corrosion. I'm devastated that I've paid 250 for a phone that's not working properly what do I do too fix this
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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I want to hand on my water damaged and not working iPhone are the notes that were on the handset accessible to anyone who can get the handset working again?
It's possible, I suppose. Unlikely, but possible. Someone would have to be extremely driven to fix your broken phone specifically to look at your notes though.
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my phone is dead due to water damaged and i bought new iphone 5S. can i restore the data from my previous phone cloud backup to the new one?
how? i can see the backup from the phone cloud setting but there is nothing to click to restored. the one ive got now is since last year
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My Iphone 4 is water damaged and won't work at all so I've bought a new Iphone 5c - can I get my messages and whats app chats from my old to my new phone - they have different sized sims?
There is nothing saved on the SIm card in an iphone. If you have a backup of the old phone restore that to the new phone
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Hi, i recently lost my ipod nano 5th generation but i found it. It received water damage and dents on the back of it, it still works but won't hold a charge, and then there are lines on the screen, not cracks, but lines in the lcd. So i'm guessing that i need a new battery and lcd. How much would it cost for apple to repair my ipod?
No idea, but my most excellent guess would be that it would cost considerably more than it would cost you to purchase a refurbed one from the Store, around $130 the last time I looked.
You might take on the battery replacement yourself, if you'd care to. IFixIt and other sites have the gouge on how to approach that job. Don't know about the screen, though; that's something that would give me pause. -
Hi, i currently have an iphone 4 and my contract ends with Tesco in December. Atfer i night out my phone stopped working and now doesnt turn on ive tried everything. It has no water damage and no cracks and dont know where to take it or what to do. Thanks Charlotte
Hello Charlotte,
I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M.
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