Water leaked on my macbook pro

I don't know what happened, I just came back and water has spilled on my MacBook, it won't turn back on. Is it done, what do I do?

Don't power it up. Take it to an authorized service center for evaluation. It does not take much water to destroy a computer.

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  • My isight camera was not working. so i tried to smc reset it as said in apples support community but now wat happened is my macbook pro don't charge, it don't show any light for checking charge, nor it starts up. please help. Thanks

    my isight camera was not working. so i tried to smc reset it as said in apples support community but now wat happened is my macbook pro don't charge, it don't show any light for checking charge, nor it starts up. please help. Thanks

    Try zapping the PRAM.  See KB Article http://support.apple.com/kb/PH11243 OS X Mountain Lion: Reset your computer’s PRAM
    If you are still under warranty and/or have AppleCare, call them.  Let them deal w/it.

  • Water Spilled on 2011 MacBook Pro

    Hi all,
    I need help as to what to do next and whether or not I have a chance at saving my laptop.
    I had a thermos of hot-ish water with a tea bag on my desk next to my 2011 MacBook Pro. My Mac has a keyboard cover, and a hard plastic case on both parts of the laptop.
    About 3 ounces of water spilled onto my computer on the left between the keyboard and screen. At contact, the screen went immediately black and within a couple seconds I dried up the water with paper towels. I also removed the cases and cover and dried up the few drops that had leaked through that.
    Now my computer is in a cool dry place and I haven't attempted to turn it on at all. I've already made an Apple Store appointment but I want to hear from other users as to what I can do from home.
    Thank you for your help!

    Youre out of luck, considering the spill and immediate blackout, trying to "dry it out" is a lost cause.
    Everyone likes the "dry it out and turn it on" ploy, but it doesnt work, after major damage, not a chance.
    Make a service call to Apple for likely logic board replacement and otherwise.

  • Light Leaking from 2011 Macbook Pro

    Hello there! I bought a Macbook Pro in September, 2011 and I noticed that light has been leaking from the bottom of the screen. It's not like the pictures that people put up on here, when you tilt the screen (as if you were about to shut it) you can actually see the light. I think that they forgot to put tape or somthing that wud cover the light. What should I do?

    Also when I got it, it said February 2011 Model, when I clearly asked the lady at Live chat if there was an update. She said yeah, there going to say late 2011... I was tricked :l Ever since I got this mac, It's been giving me problems. It crashed the first day like 3 times....

  • Water Damage to 2009 Macbook Pro

    I just spilled an entire glass of water on my Macbook Pro (I was carrying them both and I tripped :(). The Screen went light blue then yellow then I turned it off. I blow dried it (cool setting) and held it upside down for 10 minutes. I am not going to turn it back on for 24 hours. I have AppleCare, but I know that it does not cover water damage
    My question is this -- My friend’s dad works on electronics an has offered to take it apart and dry it for me. I am tempted to take up this offer, but I’m a little nervous about that risk. Has anyone had a similar experience or do you have any advice for me?
    Thanks,
    Moey.

    Next time you take it to the technician, it is better to admit the accident happened than not. You never know if in the long term some issue will come up that will cost more than the machine is worth and be out of warranty. If Apple is tempted to replace the whole machine or logicboard, you can often get by for less by calling one of these places:
    http://www.dttservice.com/
    http://www.powerbookresq.com/
    http://www.microdocusa.com/
    http://www.macspecialist.com/
    http://www.techrestore.com/
    The longer you hold the truth, the longer it might take for issues to be fixed as the technician may be troubleshooting the wrong items, and in the process damage more, not knowing the accident happened. Knowing the accident happened, they'll know to take a certain level of care to ensure other things don't get tripped up.

  • What are the signs of water damage to my macbook pro

    my boyfriend set everything in the back of the truck, including my laptop, while he was cleaning out the inside. when finished he put everything back in the truck, and drove through a carwash. unfortunately, my laptop was in its black sleeve and blended in, getting left in the bed of the truck. it was in a protective sleeve and had a smartshell case on it. both are not the best protection though, especially against water. he claims the computer was dry when he took it out of everything but i dont see how thats possible. though i am currently using it, and i havent noticed any signs of damage, what are the chances the laptop has damage that will take effect later? its been a month already. but i dont want to open it one day and everythings erased or something. im only thinking about it again because every time i click an icon, it jumps to another desktop. thats only been happening today. are there any warning signs i can look for so i can fix it before it gets really bad?

    Any anomalies should make you suspect that you suffered some type of water damage. Because liquid damage can take many routes, as corrosion begins to set it, you may not know that damage has occurred until strange things start happening with your system.
    Probably the best thing you can do, since an anomaly has presented itself, is to take your machine into an Apple Store or an AASP for a free diagnosis. If they notice that the liquid sensors have been activated, they will let you know.
    Good luck,
    Clinton

  • Spilled a little water on my MacBook Pro

    Hello,
    Yesterday I spilled a little water on my macbook (Yeah, I'm stupid), but it didn't stop working, and I wanted to ask if is there anything more that I can do to guarantee that nothing will happen to it.
    Here's the story:
    I spilled about a teaspoon of water on my Retina MacBook Pro in its top right: on the metal, the keys near (and including) the power button, the back ventilation holes and the right sound output. The macbook didn't stop working, it actually stayed normal, but I immediately turned it off (and accidentally turned it on right after turning it off, but it was normal and I then clicked the "power off" button on the screen instead of pressing the power key again because I was afraid some water could enter inside it). I removed the water quickly (probably none or very little water entered the little sound holes), put it upside down and tilted it to try to take the water off (mainly from the ventilation holes).
    After letting it stay for some time upside down, I returned it to normal position and removed the keycaps of the buttons where the water spilled, but the water didn't seem to have entered, because all of them were dry below the keycap (I didn't remove the power keycap to see though, because I didn't want to turn the macbook on). Then, I used a vaccum cleaner to try to remove the water from the ventilation holes (and it removed a little water) and the little sound holes. After that I put the side of the macbook that I spilled the water on inside a bowl of rice. It has been one day and I didn't turn it on.
    I am thinking of letting it stay about one or two more days there inside the rice before trying to turn it on again. It seems that no harm was done, because before turning it off it was completely normal (I turned it off) and no water seemed to enter though the keycaps, and I am letting it stay turned off just to guarantee that it will be ok.
    Is there anything more that I can do? Do I need to go to iPlace (the only place in my city that offers technical support - There aren't any genius bar's in my city) and ask them to do anything?
    Thanks for all the help I can get. I just bought this MacBook and it would really be a problem if it stopped working or if it dies in two months. Is this corrosion thing really a problem?

    Yeah, you are right.
    I turned my MacBook on and it is perfecly OK, the speakers are fine, the keys that I spilled water on are normal and everything is working fine. Maybe I am just a very lucky guy and no water contaminated the internals of my macbook
    And what you said is totally true. I am from Brazil, and I don't trust the repair facilities here. Because of that sending it to a repair facility is my last resort. I'm afraid that they'll say that the macbook has some problems when it is completely ok or that they'll damage it and charge me for fixing it. Things like this happen here, unfortunately.
    If there is nothing I can do to to stop any corrosion without replacing the components there is no motive to send it to the repair facility.
    Thanks for all the help guys.

  • Spilled water on my MacBook Pro. What do I do?

    I spilled water on my 2010 MacBook Pro the other night. I immediately turned it off, drained the water out of the keyboard and dried the laptop. I tried turning it back on and got the apple startup white screen, but would freeze and not go anywhere. I turned it off and tried again a couple hours later. This time, the screen will not turn on and doesn't seem like the laptop is powering up. The sleep mode light turns on, but nothing else. I tried again this morning, same thing happens but the laptop gets severely hot within 10 minutes. I figure that I have probably done damage by trying to turn it back on, but I am wondering what I do from here. I am a college student and need my laptop working. Does it seem like the laptop is done for and damage repair costs will probably be too expensive and would be better to replace it? Or will it be better to take it somewhere to fix it?

    dont dare turn it on again, water / liquids migrate.
    Turning it back on is BAD, damage A can lead to B leads to C etc.
    Also water migrating around, especially while on, can wreck havoc worse than initial damage.
    Nobody here can speculate on damage on something they cannot see.
    Having repaired laptops in the past, even IF you got it completely dry, rresidue from water (iron particles etc), and wet spots under fine contacts is nearly impossible to "dry out", its just doesnt work that way.
    Lots of people try to "dry it out", most to learn little was solved in doing same, and sometimes further damage occurred.
    Make appt. with Apple store fore repair / diagnostic.
    dont turn it on again.  Sorry about the spill

  • How do I get files off of a macbook pro that doesn't have a working trackpad or keyboard? Is it possible to connect it to a new macbook pro?

    I spilled water on my old macbook pro and now the keyboard and trackpad no longer work.  I have a new one but want to get some files off of the old one.  What would be the easiest way of doing this.  The old one also has a password so I'm not sure I could get into it anyway.

    You could remove the hard drive and put it into an external enclosure. You can connect it to another Mac via Target Disk Mode and transfer the files you want that way. If you put the drive into an external enclosure you can use Migration Assistant to transfer your Home folder to the new computer.

  • Logic board liquid damage of macbook pro retina display late 2012

    there were water spilled on my macbook pro 13" retina (late 2012) and I sent it to apple service in Trieste, Italy and they said that the logic board is damaged and I need a new one with a new top case.. which costs as buying a new macbook..is there any suggestions or alternative cheaper way to fix it?!
    i will in any price cheaper than buying a new one..

    I see nasty corrosion on that logic board
    whoever told you they could genuinely "fix" it , lied to you
    I also know for 100% certain theyre not going to desolder any of those micro-connections and add new components.
    among the laptop repair community, thats called L.C.D. (lost cause destruction) , ...when it exceeds new-unit replacement cost.

  • Can you replace the keyboard of a MacBook Pro without replacing the logic board?

    I had a bit of water damage on my MacBook Pro. I took it to the IT department, and he got the computer to work. The logic board and hard drive were intact. Here's the issues I'm having: the keyboard is next to  destroyed. The buttons barely respond, and when they do, it's random letters that type, and they type without me pressing anything. I asked him about replacing the keyboard and what that may cost me. He told me that replacing the keyboard would mean replacing the logic board because they're integrated together, so essentially, that would mean replacing the entire laptop itself. I've been looking on here, and have seen that people offered other uninformed customers to go look for replacement costs for the keyboard, leading me to believe that it is replaceable without replacing the logic board. Can anyone confirm or deny this claim? I would greatly appreciate it. I gave the laptop to the IT department for the weekend. He's going to dry and dry it out over the next few days, so hopefully that works. I don't know what generation macbook this is, but I got it brand new in early October. Thank you very much in advance.

    Why? Maybe he's ignorant and/or just didn't care to look into it? IDK
    Look at the illustrated installation directions at same site. You may be able to do it yourself.
    Overlooking details: with spillage, things can go wrong that aren't immediately apparent. Just something to keep in mind. No one can tell you if that's the case with yours or not.

  • Macbook pro 15" mid 2010 i spilled water on keyboard now it wont power on if the battery is connected and the keys on keyboard doesnt work it works fine with no battery and external keyboard if i order a battery and new keyboard will every else work again

    macbook pro 15" mid 2010 i spilled water on keyboard now it wont power on if the battery is connected and the keys on keyboard doesnt work it works fine with no battery and external keyboard if i order a battery and new keyboard will every else work again lik it did before

    If you have records that show that you've taken your MacBook Pro in for a year to fix the machine, I would escalate the problem to Apple Customer Relations - unfortunately I don't have a number for Spain.
    It would only seem logical to me that if you've been trying to have the machine repaired during the time that the 'recall' was in effect that you should be eligible for a new logic board. But only customer relations will be able to make that call.
    Good luck - take the issue as high up the food chain as you can and see what happens.
    Clinton

  • I stupidly spilled water through the keyboard on my MacBook Pro the other night!! :-(

    I had my MBP on my nightstand, was changing sheets on my bed...I knocked a big glass of water over RIGHT ON TO MY MBP's Keyboard.  It was open and running at the time.  It immediately goes black!  I turn it over and water literally pours out of it. OMG, I've had it like 2 months!  Anyway, I immediately removed the back and sprayed high pressure air from inside to hopefully clear as much water as possible out as I can.  Then, luckily, I remembered I had some VERY BIG Ziploc bags (Big Bags 15" x 15").  So I put it in the bag with about 2 cups of rice and a handful (5 or 6) small silica gel packets that I keep in my safe.  This was 4 days ago.  I tried it last night...attached the MagSafe power cord and the light just blinked rapid amber on the indicator. I put it back in the bag...no hope left! :-(
    Tonight I gave it another try, attached the MagSafe power adapter....and GREEN!!!  Trying not to be overly excited I gingerly hit the power button...SWEET LORD the thing fired right up!!!  A few quirks with the trackpad, but they slowly seem to be diminishing!  I just had to say Apple builds a helluva computer!  Now I just need to remember not to put it on the nightstand next to my water glass!!  Dumb move, but it worked out ok!!  I am in disbelief.  Had to thank God tonight that my $2K+ laptop wasn't ruined by my stupidity AND thank this forum for the rice in the bag advice!  This is my first Mac and besides beating the Windows based units to ****, they're TOUGH!
    Recommendation: water + MBP = BAD.  Stupid blind luck and good advice on this forum = working MBP and my thanks to all of you! :-)

    Glad to hear things are working out well for you. It is extraordinarily fortunate that you did not permanently damage the MacBook Pro. It is good that you are being more careful.
    Enjoy your machine.
    Safe computing.

  • Sharing my experience, water spill accident on my Retina Macbook Pro

    I would like to share my experience to the community and to fellow mac users regarding my water spill accident on my 1-week fresh Retina Macbook Pro.
    Before begining, i appologize for gramar or spelling mistakes since I am French and English is not my first language.
    So lets begin ...
    My 2006 macbook pro started giving away and i knew that i had to replace it very soon. So i opted for a high end machine because i knew i needed something for at least 5 years.
    After much thought, i bought a Retina Macbook Pro since for work i needed a 15 inch screen laptop and portability was key for me.
    Normally at work the Retina Macbook Pro sits on an aluminum Rain Design stand, but on thursday, i was at a co-worker office brain-storming for an important presentation. So i had my Retina macbook pro sitting on a small conference table and next to it i had a cup of water (THE CULPRIT), 200 ml to be precise.
    I know, i know ... i shouldn't have been drinking a beverage while using my computer at the same time but i'm always careful with my stuff (proof my 2006 macbook pro still lives).
    So enough introduction ... After taking a sip from that cup of water i accidently spilled the cup on my keyboard. To be precise i spilled around 160 ml of tap water on the keyboard while the computer was ON (on battery).
    I froze for 5 seconds cursing in French, looking at the puddle of water on my keyboard, then i immediatley FORCED shut down the computer.
    I ran for paper towels and started absorbing as much as i can, while absorbing the water my fellow co-worker was helping me, and since the power button is so tiny and placed on the keyboard, he accidently turned it back ON again ... I immediatly turned it back off (forced) and kept on absorbing as much liquid as i can.
    To my surprise, we kept on bringing paper towels and absorbing ...The water was just sitting on top of the computer and i had the impression that not a whole much was making it inside.
    After finsihing the first cleaning process ... i placed two dry paper towels on the keyboard and closed the screen, fliped the computer upside down so it was sitting on the screen. This was on thursday. I DID NOT DISCONNECT THE BATTERY (since i did not have the necessary tools for Apple's alien screws).
    Friday morning, when i arrived at the office, i checked the laptop (still haven't turned it on) ... Paper towels were wet, so i changed them ....
    I left it over the weekend at work .... doing some research on water spills ... i decided not to use rice or hair dryers or opening the machine ... i estimated that what could've made it through the inside of the laptop was roughly 20 ml of water that was absorbed by a plastic sheet seperating the keyboard from the logic board.
    Monday, D-day, i tried turning the laptop ON and it booted normaly ... i was a bit skeptic, i was thinking maybe the RAM modules were fried or certain keys on the keyboard or the sound controller ... but nothing everything seemed normal.
    I just finished running the Apple Hardware Extensive Test and everything seems running fine.
    So to all persons who will be in the same case as mine - WATER SPILL - (not coffee, cola, or sugary acidic beverages spill). Turn off the machine as fast as you can, absorb water as much as you can, flip the computer on its screen side while placing paper towels to absorb humidity, time is on your side so the more you wait the better, in my case 3.5 days, and PRAY .
    The waranty is probably voided since black sensors inside the machine turns to red as soon as they contact water, (like litnus paper with acids or bases)
    Hope my experience will help you get through yours ...

    9 times out of 10, you cannot, will not, shall NOT get thru same,.......corrosion sets in.
    Many people suffer the pain of a "dried out and working notebook"..........  only to learn corrosion will soon ruin it.
    Liquid spills, why your MacBook chassis is a one-way valve for spills
    After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
    The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
    Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
    After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
    There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
    Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
    In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
    In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
    contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.  

  • Leaking light on retina display - Macbook Pro 13"

    Hi,
    I recently purchased a Macbook Pro with Retina display.  On watching a movie in the dark, i notice light leaking into the screen.  It's like the screen isn't sealed properly against the casing and I'm assuming the light being produced inside the the case is being reflected and 'oozing' through gaps.  This link has some examples https://www.google.co.uk/search?q=retina+display+light+leaks+2014&espv=2&biw=105 0&bih=610&source=lnms&tbm=isch&sa=X&ei=YctMVLifFKy17gay6IGYCg&ved=0CAYQ_AUoAQ.
    The leaking isn't as bad as some of those pictured, but it's noticeable and I would expect a black screen to be evenly dark (even with the brightness all the way up).  Should I return the mac and get a replacement?
    Cheers
    Alex

    If you're within 14 days of purchase you can exchange your machine for another or request a full refund. If you're beyond 14 days from date of purchase, you will need to make an appointment at your local Apple Store or an AASP and have them run tests to (hopefully) replace the screen.
    Good luck,
    Clinton
    MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

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