Water on keyboard

I was in a meeting and spilled about a 3rd of a bottle of plain water on my Macbook pro, what should I do?

You can also try putting it in a sealed plastic bag with some dessicant to draw the water out. The main thing is patience - I would leave it to dry for at least 5-7 days or so before trying to power it up. If you power it on with water still in it, you seriously risk shorting things out.
Since it was plain water, if it was not damaged initially, and gets thoroughly dried out, at least you won't have sticky residue all over the internals.
Best of luck.

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Macbook pro 15" mid 2010 i spilled water on keyboard now it wont power on if the battery is connected and the keys on keyboard doesnt work it works fine with no battery and external keyboard if i order a battery and new keyboard will every else work again

macbook pro 15" mid 2010 i spilled water on keyboard now it wont power on if the battery is connected and the keys on keyboard doesnt work it works fine with no battery and external keyboard if i order a battery and new keyboard will every else work again lik it did before

If you have records that show that you've taken your MacBook Pro in for a year to fix the machine, I would escalate the problem to Apple Customer Relations - unfortunately I don't have a number for Spain.
It would only seem logical to me that if you've been trying to have the machine repaired during the time that the 'recall' was in effect that you should be eligible for a new logic board. But only customer relations will be able to make that call.
Good luck - take the issue as high up the food chain as you can and see what happens.
Clinton

Spilled water on keyboard; fine except space- tips or tricks?

spilled water on my keyboard earlier. it works except space is buggered. I can make one small section on the left work by pressing hard. before I bite the bullet and buy a new one any possible suggestions for a fix? I'm going to leave it unpowered upside down overnight and see if it helps. I know i'm probably FUBAR but hey.

Hi-
Right side up is probably better to allow evaporation.
I'd even put it near a heat register to help things along.
Give the keyboard a couple days to dry (to be sure).
It may just surprise you.

I spilled water on keyboard but now it works fine- should I still bring it in to check if its completely ok?

I have spilled water on my Macbook Air keyboard. It switched off immediately by itself when this happened. I kept it off, turned it upside down on top of a towel and left it in a dry place for 24hours. I turned it back on and it seems to be working fine..
Should I still take it into the store to check that it is completely ok?

Yes. It certainly will not hurt to do so to have the technicians take a good look at it. The evaluation will be free at an Apple store genius bar.
Ciao.

Water spilled, keyboard not responding

Hi,
**** happens and I spilled water(not so much) over a 2 months old Macbook.
I took hair dryer, i removed the back plate (as for replacing RAM), dryed everything for a moment (I didn't want to remove mother board, so no direct line to keybord). Now the situation is that everything works very good except that the keyboard is not responding (not a single key, when I say everything works perfect it is when using mouse or trackpad). Ok I know that if it does not restore (by some miracle) it has to go back to Apple. Is there any way to see if it is just the connection between keyboard and mother board that is affected (still not dry) and it would not require sending it back?
Cheers
Message was edited by: Ivan Grozni

yeah, powering it up without being 100% sure it was completely dry wasn't good. depending on how long ago this happened and the relative humidity and temperature of where you most frequently use and store the laptop will determine if it's completely dry.
it is likely dry, but water has minerals in it that can interfere with electrical contacts once the water evaporates and the minerals are left to dry onto the exposed electronics. this could very well be the problem and all you MAY have to do is clean any contacts you can see mineral buildup and/or corrosion resulting from the spill.
or, what is also likely, is that the keyboard controller has shorted.
is the keyboard's presence recognized in system prefs or system profiler?

Water in Keyboard -- repair question (time/recovery)

Hi All. I think that I spilled a tiny bit of water on my keyboard earlier, right around my shift key. A few hours later, my shift key was permanately engaged and would not stop. I didn't know what the problem was at the time, so stupidly I tried to mess with it a little and popped it off. I also restarted my computer in hopes that that would help, and it did not.
Now, when I try to reboot, it automatically goes into safe mode because of the shift key. I can't enter my password correctly because it is case sensitive, so I can't even get on to my computer in safe mode.
I realize that I'm likely going to have to have the keyboard repaired. But will my files be able to be recovered? I have some very important ones that were not backed up (stupid, I know ). Also, will they be able to access these files BEFORE sending my computer off for repairs? It's imperative that I have them.
Also, does anyone know about how long it takes to get a keyboard replaced? I have my dissertation due in 2 weeks so I am completely freaking out right now.

It was literally a couple of drops. I thought I contained them before any fell into the keyboard but I can't imagine that this is all coincidence.
I don't know how to remove the battery on my macbook -- I've never done it before.
I'm fine with having to replace the stupid keyboard if need be, I'm just concerned about my files and having access to them, and how long the repair will take.

Spilled water on keyboard! What now?!?

I spilled some water on my keyboard just now (using my son's computer to post)...I immediately mopped it up, but the computer shut down. It has tried to boot back up, but not successful. What do I do? Am I screwed?

Sorry, I'm an idiot - I made it sound like it was a detached keyboard on a Power Mac. I need to be over on the Powerbook G4 side. Thanks for your help, though, and if you have any advice about the Powerbook let me know!

PLEASE HELP!! :(.. Dropped phone lightly in water, now keyboard not working at all. !! :(

Hello,
I dropped my blackberry yesterday in a rock pool, the side only touchedthe water and it had a hard case on, anyway i went to this mobile shop and they said they would give it an alchol based clean or somth9ing, * my blackberry stil turns on, just keypad doesnt work, neither does the lock and standby button on top.*
We went back later he said no luck, he said that the cable conecting my keypad to my phone is burned out. CAN i get this replaced???
otherwise im going to have to claim on my house insurance which i do not want to do!
x

What? Water will not burn out a connection.
http://www.blackberryfaq.com/index.php/Got_Your_BlackBerry_Wet%3F
Read this above. The key is to remove the battery NOW and leave it out for several days. Use the box of dry rice and DON'T put the battery in to check it in just one or two days.
Be patient and give it time.
Of course if your mobile shop loosened a connection or messed something up in the re-assembly, your in bad shape. Otherwise, for a little water, the device would have been very easy to save.
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Water Spillage & Keyboard Damage

So the other day the upstairs toilet flooded through the floor and downstairs ceiling all over my open and on MacBook Pro. I flipped it over shut it off and took out the battery, and let it dry for a a day or more.
When I first turned it on, everything seemed okay except that something was making a very loud whirring sound--my guess was the hard drive? Also, random keys were triggering. In iChat, the v key just repeated for like 30 seconds in a chat window. So, I turned it off. The next day at the Apple Store, I was told to back everything up as fast as I could because the computer, according to them, didn't have long to live.
So last night I rushed to back everything up and succeeded. But then I realized the keyboard doesn't work at all now. The function keys, letters, anything. I left the computer on all night just to see if the Apple Store people were right, and it's still doing fine today. It's just that the keyboard doesn't work.
What are my options beside using an external keyboard?

We have to believe what Apple says.
Apple places sensors to spot Liquid Damage inside the computer.
Best.

IMac (24-inch Mid 2007), Mac OS X (10.6.8) small water spill on keyboard. Why can't I access web now?

I accidentally spilled water on keyboard for my iMac (24-inch Mid 2007), Mac OS X (10.6.8). Since then, I have dryed it out. Several keys aren't working so I tried another, albeit older, keyboard. That one worked fine but for some reason I cannot access tthe web on Safari or Firefox. It's still picking up my wiireless network and every other devise on the vetwork access the web just fine. There is also a progress bar that shows up while the computer is starting up that didn't used to be there. What can I do to fix this?

Sounds like your system is starting up in Safe Mode. Go to System Preferences > Startup Disk and select your hard drive and then restart your system.

Laptop keyboard that Repair Center took picture of is not the same as the one I mailed in

A little over a week ago I sent my DV7 laptop into HP to have the sound fixed, apparently the sound ports had gone bad. Nothing else was wrong with the machine. I had worked with the chat technician for around 45 minutes, allowing him access to the computer and all he could find was that the sound ports hardware neeed replacing. Again, the machine was working beautifully except for the sound. After I got the box, I got it correctly packed and picked up by FedEx. After a week I get a call from support telling me there is water or liquid damage not covered by the warranty, do I want to pay $240 to get it repaired. I knew there had never been water damage to my machine. I argued with him and he came down fifty percent to $117. I was not happy. But later, when I got the pictures, I knew from the picture of the keyboard with water spots that it was not mine. I called back and this person allowed me to go up the ladder to the Escalation team. I was called back and the charge I paid with a credit card would either not be charged or reimbursed. I was happy about that until...
Until I got this note about the repair and the parts needed for repair
FAN - HEAT SINK
1 685445-001 SYSTEM BOARD
1 684559-001 TOP COVER - TOUCHPAD
685445-001 KEYBOARD
Had all these parts had been bad, I could not have continued to use my machine with no problems for 2 days, let alone allow a tech to enter my machine with the applet I installed to see the inside and control it. All that was wrong with the machine I sent in was sound. The machine they are saying is fixed is not mine. And, as I said, the picture of the water stained keyboard/ control pad almost looke photoshopped. That was not the machine I had put into the FedEx box a week before. Anyone ever heard of something like this? Again, this machine had no water damage ever while I had it. It was not until HP service got their hands on it was there anything like this.
I am receiving a machine by Tuesday. I don't even know, after all this that it will be my machine. I know I had several stickers on the top of the machine so that will be one test. Of course finding the serial number may be the next, unsure of that. I always just let HP go into my machine when I chat online for help to find all that info. But, my Lord, the pictures sent to me were horrible. Like something left outside in the rain for days. This machine was wonderful and I never would have allowed anything to happen to it that HP has said had happened. I am sure, as I said, that I would not have been able to use it for several days as I waited for the box if it was as the service center said and sent pictures of. I am at a loss. Could it all be just a mistake? Again, I will see on Tuesday, April 1 and write back here about what is what.
UPDATE: Though not an explanation of the mystery, HP truly made up for all the worry and confusion of the mysterious water damage. I am very happy all round about everything.
This question was solved.
View Solution.

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Water in macbook pro. It turned on, then off... Chimes then shut off... Options?

Hey. So briefly.
On way home, layed bag flat with macbook inside. Water bottle cap not tight all the way. Felt cold on right leg, thought it was cold aluminum. Felt it and was water. Had very small puddle at bottom of bag. Immediately took macbook out and wiped down. No water inside keyboard area. Did not lift screen enough to wake from sleep. White light still intermittently flashing indicating that. Went to apple store. They opened lid and immediately held down power to shut off completely. Went to back and took off back lid, came back and said that it produced a puddle??? Not impressed with that or way it was said. They advised to leave it for 1-3 days. Went home, took off back lid, inspected and absolutely no water at all! Put back lid back on and turned on. It booted to login screen, then past after entering info. Loaded programs galore. After 5-8 minutes, shut down by itself. Tried turning on again, I hear boot chime then something clicking off inside, no screen. Then white light flases as if it is put in hibernation mode. I try one more time to hold down power and then boot up again, chime and same thing. No screen at all, click inside (dvd drive?) and hibernate...
What do you think? Battery indicator says full. White light flashes. No screen though and no boot up. Everything backed up on time capsule. Is there hope after 1-3 days? If not, what do you think is fried? What's the cost estimate? Anyone ever have a favour by apple because of extreme loyalty to the brand (product buying).
Thanks for listening and assisting. Will try anything.

MarkusLarockus wrote:
Hey. So briefly.
On way home, layed bag flat with macbook inside. Water bottle cap not tight all the way. Felt cold on right leg, thought it was cold aluminum. Felt it and was water. Had very small puddle at bottom of bag. Immediately took macbook out and wiped down. No water inside keyboard area. Did not lift screen enough to wake from sleep. White light still intermittently flashing indicating that. Went to apple store. They opened lid and immediately held down power to shut off completely. Went to back and took off back lid, came back and said that it produced a puddle??? Not impressed with that or way it was said. They advised to leave it for 1-3 days. Went home, took off back lid, inspected and absolutely no water at all! Put back lid back on and turned on. It booted to login screen, then past after entering info. Loaded programs galore. After 5-8 minutes, shut down by itself. Tried turning on again, I hear boot chime then something clicking off inside, no screen. Then white light flases as if it is put in hibernation mode. I try one more time to hold down power and then boot up again, chime and same thing. No screen at all, click inside (dvd drive?) and hibernate...
What do you think? Battery indicator says full. White light flashes. No screen though and no boot up. Everything backed up on time capsule. Is there hope after 1-3 days? If not, what do you think is fried? What's the cost estimate? Anyone ever have a favour by apple because of extreme loyalty to the brand (product buying).
Thanks for listening and assisting. Will try anything.
You're probably past the stage when drying it off would help, but dry it needs to be before! you apply power to it again. If the battery is removable, remove it. Put it (as LInc said) in a bag of uncooked rice, for a minimum of 7 days, DO NOT turn it on again until this time has passed.
Good luck

Format Macbook Pro Hard Drive without a keyboard

HI, I have a macbook pro with a water damaged keyboard that I am selling for parts. I need to know if there is anyway to delete all of content and or format the HD without the use of an apple keyboard. I have a cheap external keyboard i am using that does not have the apple command and options key. Anyone have any ideas?

You could simply remove the hard drive.
Weather you choose to reformate it in an external enclosure would be up to you, if you think for parts it should be included.
You can buy a Apple bluetooth keyboard from Best buy and see if you can get it to connect, either way you have 15 days to return it.

My keyboard wont work to turn my computer on

Got a little bit of water on Keyboard but not very much. Computer wouldn't turn on the next day, the day after that it turned on and off by itself several times. When it turned on the screen came up for me to enter my password as it normally would but the keyboard would not work to enter it. Battery later died and now it won't turn back on. Battery is fully charged. I believe the main issue is the keyboard...I tried SMC reset but once again without the keys working it is pointless..

There's no telling what the water fried. You probably took out a couple circuits on the motherboard. I think your options are to take it in for a service quote, which is going to be expensive, or to hook up an external keyboard. Search these forums for "liquid damage." There's just no good news. Sorry.

Where can buy a new keyboard for my netbook?

I have Nokia Booklet with water damaged keyboard... where can buy a new keyboard for my netbook?

Sorry to hear your bad experience with Nokia Care Point in your region. Are you able to go to the retailer you purchsed the netbook from and ask if they could provide you with that part?
Also, you may want to try call Nokia Care Line and they may have more recommendation as to where you can get a replacement. For now I would suggest you to plug in a external keyboard until you manage to track down a retailer which will replace your keyboard.
Hope this gets sorted out for you soon.
Regards,
haZey
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Water on keyboard

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