Water spill MBP, apple said they'd replace destroyed parts with refurbished ones?

So after I spilled water under my MBP, I decided to call apple and let them know what had happened. They said that they'd replace any destroyed parts with refurbished ones. Will this cost anything? If the damage is excessive will they replace my MBP?

since water damage is not covered by warranty, I cant imagine they would replace parts for free.  They certainally will not give you a new Mac as the damage was caused by you.  I would expect that you would have to pay, but that is up to Apple.  If they do replace parts for free, you are in the minority and should be ever thankful to them and keep liquids far away from your mac in the future.

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