Water spilled underneath MBP, going to apple tomorrow. Will they replace?
So I was at my boyfriends house the other night and his bed just so happens to be on the ground so when I put a glass of water down I accidently kicked it over. Not until hours later had I realized that it had hit my Macbook pro due to the fact that it was making a loud noise (the fan was). I am supposed to be heading to Apple at somepoint this week, what do you think they'll do? I am a college student and cannot afford to buy a new one, nor will my parents buy another. I have had very good experiences with them where they have done a "one time water damage replacement" (they did this with my iPhone 4). PLEASE HELP!!!
Water spill voids the warranty. Dropping voids warrenties.
Apple Genius Bar sets their own policy for charging or not charging for a repair. We are just users.
Good luck.
Similar Messages
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If I take my water damaged iPhone 4 into an apple store, will they be able to retrieve my pictures, video and contacts from it?? It currently won't turn on, wondering if there is a way for them to turn it on to do that?
No, they won't. If the phone won't turn on at all, the only way to even attempt to get information off the flash drive would be to turn the whole thing over to one of those data recovery firms like DriveSaver. You're looking at a couple of thousand dollars, at least.
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i have the iphone 4s, apple care (carrier sprint) my speaker suddenly stopped working can hear sound but sounds very distorted. if i go to the apple store will they replace my phone and how much will it cost?
If the speaker failure is a manufacturing defect and not due to damage (dropping it, moisture exposure) there will be no charge. Make a Genius Bar appointment at your closest Apple Store.
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We have several iphones, ipod touches, ipad and mac's if we all install icloud under the same apple account will they all sync together...we don't want that to happen!!
If any of you are like me, I had one single AppleID under MobileMe. Under my AppleID I had two additional Email addresses, one for my wife and one for her Mother. Each used their individual email accounts on their login on the home Mac and on their individual Iphones.
In order for them to not lose their email acounts when mobileMe goes away and/or you move your appleID acount from MobileMe to iCloud, you simply need to beaware of the folowing. Have each person with an email address under your AppleID MobileMe go to www.me.com; enter their email account and password in the corresponding fields. However, don't press the login button. Instead press the sentence under the login fields that says something to the effect of "do you want to move/migrate to iCloud. Follow the prompts from there.
In essence what Apple has done--albeit not communicated anywhere--is that they automatically created AppleIDs for each of those additonal email addresses you have/had under MobileMe. Therefore, use that email and password after moving from MobileMe to iCloud and your good to go. -
I had bought the iphone 5 four months ago. The problem is that it gets heated too much. I noticed it recently. What should I do? Should I take it to apple store to replace? Will they replace my iphone 5?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
my computer has been seen at Genius bar 6 times for freezing up, reloaded all original settings, all of their diagnostics, and they even sent it to the apple shop where they replaced the battery and logic board. Still freezes after I try to reload iTunes stuff and app stuff from apple, especially iPhoto which is seems to refuse to load and then begins freezing up all over again. Anyone else have this problem. Other than this, I have had absolutely no problems with this computer. Now, it's a file of junk.
Hi Ronald ...
Have you checked lately to see how much free space there is on the disk? Especially since iPhoto freezes at launch ...
Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space.
And make sure the OS X software is up to date.
Click the Apple top left in your screen.
From the drop down menu click: Software Update
If you have anti virus software installed or are using third party Mac cleaning utiliites, that may be part and parcel of the your problems. -
I had a problem with my 4s battery so i took it to an apple store and they replaced the phone. However they had me backup my photos in icloud because i was goingto lose them otherwise. So now my question is how do i get my photos back?
This should help:
http://support.apple.com/kb/HT4486
Regards. -
My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
If apple cant fix my iphone 4 will they replace it even if its not under warrenty?
I tryed to get my iphone screen fixed but they man suggested i bring it to apple because hes unable to fix it because he might break the modem? if apple cannot fix it will they replace it ?
If your phone was "serviced" by a non authorized entity, Apple will not touch your phone. You have voided your warranty (if any). And they will not offer you a out-of-warranty replacement.
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so I've changed my hard drive for an ssd and now I've been told to enable trim ? now I've got the apple cover will they show me how to enable it with out some program of the internet ?
Use an app called chameleon ssd optimizer.
I enabled trim with it after almost a year of having installed a Samsung 840 pro SSD and my read/write speeds almost quadrupled.
I would definite;y advise using it even though Samsung SSD's come with there own garbage disposal.
Hope that helps. -
HT201699 If I go into an apple store will they set up my apn?
Hi, I can't set my apn so my internet won't work on my iphone 4s. If I go into an apple store will they be able to set this apn up for me??
Having to set APN means your iPhone is not using a supported carrier. Best you ask your carrier for help.
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I wanted to purchase iPad from apple store, will they give me the VAT refund VAT407 form?
I wanted to purchase iPad from apple store, will they give me the VAT refund VAT407 form?
If the ipod is still under warranty and Apple determines it to be defective then they will replace.
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I bought my MacBook with the Apple Care Protection plan, and happened to scratch the bottom of my Mac. Will they replace it for free? the bottom of the mac is were it got scratched
Didn't you read the warranty paperwork to know what's covered and what's not?
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If I change my kids apple id will they still be able to update apps that have been previously purchased with a different apple id?
Yes as long as they are signed into that Apple ID. Apps are always tied to the ID that was used to purchase them. But it is never a good idea to change an Apple ID. If you get a new email address and change the name that you use for the Apple ID, that's something different, but creating a totally new ID is not advisable.
You will always have to be signing in and out of the two ID's on the iPad and when you sign into another ID and download content with that ID, you lock yourself out of the other ID for 90 days.
read this for more information.
iTunes Store: Associating a device or computer to your Apple ID -
My iPhone 5 keeps resetting itself, If I take my device in to apple what will they do and more importantly what will it cost me???
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit
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