Way to fix the version 6 upgrade problem

I have Norton Internet Security and this is what worked for me...
Follow the step-by-step instructions Itunes gives that relates to going to Start-My Computer- Tools - Folder Options - etc.
Update your firewall - mine was already updated though.
Open Norton and go to Personal Firewall. Then, go to configure and under manual programs click one program. Hit ctrl + a. Then click remove - ok - ok.
This worked for me!
Symantec - Norton people were very helpful with this problem. They walked me through it step-by-step.

I do understand that iamjeremie,but this forum is obviously administrated by someone working for apple,it could be very easy for them to post a topic about solving this problem,and keep us up to date instead of playing with our nerves like that :(

Similar Messages

  • Ok so I cant open my Itunes due to Windows Error 2 and the message says to uninstall and re-install Itunes but I'm pretty sure that would wipe the library right? Is there any way to fix the problem and keep my library?

    Ok so I cant open my Itunes due to Windows Error 2 and the message says to uninstall and re-install Itunes but I'm pretty sure that would wipe the library right? Is there any way to fix the problem and keep my library?

    Hi neffn!
    I have an article for you that can help you go through that process of uninstalling and reinstalling iTunes. If you have Windows 7, you will want to see this article:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/ht1923
    and if you are using Windows XP, you will want to reference this article:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/ht1925
    Note that, as it says in those articles:
    iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • I am new to this but need help. Lion and iCloud have never worked on my desk top or MacBook Pro.  Slow or Stop!  Is there any way to fix the problem?

    I am new to this but need help. Lion and iCloud have never worked on my desk top or MacBook Pro.  Slow or Stop!  Is there any way to fix the problem?

    We need more information. I'm not sure what you mean by both Lion and iCloud have never worked.

  • I have the Iphone 5, and it shuts off randomly and the screen glitches. I have taken it into verizon and had it reset but the problem still continues. Is the only way to fix the problem to get a new phone?

    I have the Iphone 5, and it shuts off randomly and the screen glitches. I have taken it into verizon and had it reset but the problem still continues. Is the only way to fix the problem to get a new phone? Also, why is it if I do need a new phone I can only get a refurbished one when I am paying insurance every month?

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    If the issue persists, take the device to Apple for evaluation.

  • Ichat starts to open, lingers a second, then 'unexpectedly' quits. I'm in Snow Leopard 10.6.8. I can't find the ichat plist in hte library, even though I've custom re-installed (even the hard way) and downloaded the latest upgrade. Que pasa?

    ichat starts to open, lingers a second, then 'unexpectedly' quits. I'm in Snow Leopard 10.6.8. I can't find the ichat plist in the library, even though I've custom re-installed (even the hard way) and downloaded the latest upgrade. Que pasa?

    crash report, not a reply:
    Process:         iChat [611]
    Path:            /Applications/iChat.app/Contents/MacOS/iChat
    Identifier:      com.apple.iChat
    Version:         5.0.3 (745)
    Build Info:      iChat-7450300~8
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [101]
    Date/Time:       2011-12-17 19:23:00.671 -0500
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          387052 sec
    Crashes Since Last Report:           18
    Per-App Interval Since Last Report:  65 sec
    Per-App Crashes Since Last Report:   18
    Anonymous UUID:                      D59E7670-AAAB-498C-AEBF-93B692A2DE09
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   ...thesis.MacinTalkSynthesizer          0x00000001159e418d MEOWReader::MEOWReader(int, void const*, char) + 35
    1   ...thesis.MacinTalkSynthesizer          0x00000001159b4246 SpeechChannelManager::UseVoice(VoiceSpec*, __CFBundle*) + 430
    2   ...thesis.MacinTalkSynthesizer          0x00000001159daf14 SEUseVoice + 71
    3   ....speech.synthesis.framework          0x00007fff85d42d4a NewSpeechChannel + 617
    4   com.apple.AppKit                        0x00007fff86ebee35 -[NSSpeechSynthesizerVars setSpeechChannelWithVoiceCreator:voiceID:] + 125
    5   com.apple.AppKit                        0x00007fff86ebc56d -[NSSpeechSynthesizerVars setSpeechChannelWithVoiceIdentifier:] + 89
    6   com.apple.AppKit                        0x00007fff86ebce7c -[NSSpeechSynthesizer initWithVoice:] + 336
    7   com.apple.iChat                         0x000000010009da09 0x100000000 + 645641
    8   com.apple.iChat                         0x000000010001b3ae 0x100000000 + 111534
    9   com.apple.IMCore                        0x00007fff865fa14c _IMPersonStatusIsOnline + 34989
    10  com.apple.IMCore                        0x00007fff865f9fee _IMPersonStatusIsOnline + 34639
    11  com.apple.IMCore                        0x00007fff865f1b78 _IMPersonStatusIsOnline + 729
    12  com.apple.iChat                         0x00000001000066ad 0x100000000 + 26285
    13  com.apple.iChat                         0x000000010001ac60 0x100000000 + 109664
    14  com.apple.IMCore                        0x00007fff865ecdaa _IMPersonStatusFromFZPersonStatus + 1525
    15  com.apple.CoreFoundation                0x00007fff8512493c __invoking___ + 140
    16  com.apple.CoreFoundation                0x00007fff8512480d -[NSInvocation invoke] + 141
    17  com.apple.CoreFoundation                0x00007fff851406e1 -[NSInvocation invokeWithTarget:] + 49
    18  com.apple.iChat.IMUtils                 0x00007fff859d82f7 -[IMLocalObject _handleInvocation:] + 182
    19  com.apple.iChat.IMUtils                 0x00007fff859d7e6f _IMRDeliverComponentArray + 138
    20  com.apple.iChat.IMUtils                 0x00007fff859d7dba _XDeliverComponentArray + 119
    21  com.apple.iChat.IMUtils                 0x00007fff859d7d23 IMRemoteObjectsMIG_server + 52
    22  com.apple.iChat.IMUtils                 0x00007fff859d7c55 _IMRServerPortCallback + 120
    23  com.apple.CoreFoundation                0x00007fff8511365e __CFMachPortPerform + 366
    24  com.apple.CoreFoundation                0x00007fff850eb6b1 __CFRunLoopRun + 5201
    25  com.apple.CoreFoundation                0x00007fff850e9d8f CFRunLoopRunSpecific + 575
    26  com.apple.HIToolbox                     0x00007fff87b757ee RunCurrentEventLoopInMode + 333
    27  com.apple.HIToolbox                     0x00007fff87b755f3 ReceiveNextEventCommon + 310
    28  com.apple.HIToolbox                     0x00007fff87b754ac BlockUntilNextEventMatchingListInMode + 59
    29  com.apple.AppKit                        0x00007fff869f2eb2 _DPSNextEvent + 708
    30  com.apple.AppKit                        0x00007fff869f2801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    31  com.apple.AppKit                        0x00007fff869b868f -[NSApplication run] + 395
    32  com.apple.AppKit                        0x00007fff869b13b0 NSApplicationMain + 364
    33  com.apple.iChat                         0x0000000100002da0 0x100000000 + 11680
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff82939c0a kevent + 10
    1   libSystem.B.dylib                       0x00007fff8293badd _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff8293b7b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff8293b2de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff8293ac08 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff8293aaa5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff8293aa2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff8293ae3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff8293aaa5 start_wqthread + 13
    Thread 3:
    0   libSystem.B.dylib                       0x00007fff8293aa2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff8293ae3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff8293aaa5 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00000001010f2200  rbx: 0x00000001004c6670  rcx: 0x0000000000000000  rdx: 0x0000000000000000
      rdi: 0x00000001010f2200  rsi: 0x0000000000000000  rbp: 0x00007fff5fbfbf90  rsp: 0x00007fff5fbfbf60
       r8: 0x0000000000000017   r9: 0x00000001010f9a00  r10: 0x0000000000007000  r11: 0x0000000000000001
      r12: 0x00000001010f2200  r13: 0x00000001010f2200  r14: 0x0000000000000000  r15: 0x00000001004c70e0
      rip: 0x00000001159e418d  rfl: 0x0000000000010206  cr2: 0x0000000000000004

  • Will installing a CS5 trial fix the version cue errors from CS4?

    Hi, I was wondering if installing a trial version of CS5 would fix the version cue errors from CS4.
    If not, does anyone know a good download of the version cue files? They have all dissappeared from my computer after running the cleanup script and the problem still persists =(

    Afterr months of pain and one ephiphany later, i have a simple solution to the issue.
    Go into the common files, adobe drive, version cue folder, and drag the files into the recycling bin =)
    So theres no need to install cs5 =D
    Hope this can help others who still have this issue.

  • Did the new MBA fix the overheating/freezing problem??

    hi everyone!
    i'd like to ask anyone who has tried out the new MacBook Air: have they fixed the overheating/freezing problem??
    i've had 3 MBAs over the 3 years (all different versions) and they were all overheating - i.e. when i was using them for a while and had more internet pages/applications opened they started to get really hot and at some point the computer slowed down to a point where i could not work anymore and had to just close it and let it cool down for a while. playing a youtube video without problems is almost impossible.
    i love all the other features of the MacBook Air, but this slowing down is super annoying, especially for someone who spends hours at a computer daily.
    plus the other day my friend who has a MacBook Pro asked why my computer was so loud - i never noticed but the fans are just so noisy compared to hers.
    so please let me know what are your experiences with the new one compared to the older ones.
    thanks a lot!

    I have the high end 13" macbook air that came down to about 2000 cnd. It overheats quite frequently though. I find it the strangest when I am only watching netflix on safari. maybe 2 tabs opened with mail and preview app opened... Dont even have to mention other things.. it heats up when I am coding on Coda.. using photoshop (2 files opened)..
    Another thing is that sometimes it doesnt register to the current time immediately. After I wake it up from sleep, I have to wait abotu 3-5 secs until the cursor can respond and the time is corrected (usually the time is at when I closed the macbook air.)
    Have you guys heard of these problems?
    Thx

  • How im suppose to fix the auto shutdown problem in my iphone 3gs after updating to ios 5.1.1 this problem has made me a mobile ****** in my house and an loser in thing care so if any solution to this problem let me know

    how im suppose to fix the auto shutdown problem in my iphone 3gs after updating to ios 5.1.1 this problem has made me a mobile ****** in my house and an loser in thing care so if any solution to this problem let me know

    What "auto shutdown problem" are you talking about?

  • They fixed the right click problem, but now there is a bigger problem

    after updating, I can use my right click perfectly on Windows XP. however, my windows XP starts to restart very often-which means the "blue-sceen" comes out very often. I believe many poeple has this problem because I had already read couple of complains...Well...I hope apple can fix it soon.

    I could not right click on my macbook's Precision aluminum unibody enclosure under windows xp, and after updating the trobubleshooter, it works. However, my windows starts to restart again and again (the blue screen) and it says it is because the applemtp.sys has some problems. I read couple of others people's experiences on the Internet, and they all so it started to happen after they fix the right click problem.

  • Is there a way to get the version of the C++ coherence library

    Hi,
    I've noticed that the API for the PofExtractor class has changed from 3.5.1 to 3.5.2. It does break binary compatibility so I need a way to know if I'm loading the right dll.
    Is there a way to get the version of the C++ coherence library? I've been unable to find a "getVersion" like function in the C++ headers...

    Hi Serge,
    It sounds like you are looking for a way to do this at runtime, which unfortunately we do not have. We do have an existing enhancement request (COH-2399) to add this support, but it is currently not available.
    You can check the library version externally in a few ways however:
    - run "sanka -version", using the sanka.exe tool shipped with coherence, it will print out the version string of the coherence DLL it loads
    - use the standard UNIX "what" command supplying it the shared library, and it will do the same, even on Windows
    You could in fact write your own version of 'what' in a function and then do things programatically. Here is the description from the 'what' man page.
    what reads each file name and searches for sequences of the form
    ``@(#)'', as inserted by the source code control system. It prints the
    remainder of the string following this marker, up to a null character,
    newline, double quote, or ``> character.''
    So basically scan the library binary for the pattern and you'll find the version string.
    Regarding PofExtractor, it was unfortunate we had to break backwards compatibility, it is not something we do often, or take lightly. Please note that we did it in such a way to still retain on the wire compatibility, so if that is the reason for your question you should be able to simply not worry about it.
    thanks,
    Mark
    Oracle Coherence

  • Hey Verizon / HTC / Google  Please fix the caller ID problem, post 2.2 Froyo UPDATE.

    Hey Verizon / HTC / Google  Please fix the caller ID problem, post 2.2 Froyo UPDATE.  This is a major Problem. 

    I have provided some steps below that may help with the Caller Id issue you are experiencing.
    Try completing a soft reset on the device. A soft reset would be powering the device off and pulling out the battery. Once the battery is removed, place it back in and power the device back on.
    Dial *228 and send. Once dialed, listen for the recording to prompt you for option 1 and select option 1. The phone should complete its programming within a minute.
    Ensure you are using the area-code and 7 digit number format (ex. 9999951212)
    Try removing the contact and re-adding it.

  • OS 4.1 on iPhone 4 still doesnt fix the proximity sensor problem!  and now?

    Dear Apple
    iPhone 4 ***** !!! 4.1 still doesnt fix the prox.sensor problems and every 2nd call or so is interrupted by this problem, how do fix it an what should I do now and what are you doing to fix it ????

    We are iphone users like you.
    As provided, you are not addressing Apple here.
    The iphone has a one year warranty. If yours is defective then Apple replace.
    Contact Apple to arrange for this.

  • HT1688 i'm having trouble charging my phone, do you know of any proper ways of cleaning the charging port, or any technical ways of fixing the phones charging abilities?

    I'm Having trouble charging my Iphone, do you know of a proper way of cleaning the charging port, or any other ways of fixing the phones charging abilities? 16g IPhone4

    Clean charging port with clean dry toothbrush. If something more than dust, dirt, debris is present, clean with toothbrush and a small amount (drop) of Isopropyll Alcohol. The pins are on top of the dock midrib.

  • I smashed my ipod, is there any way to fix the touchscreen as it is now stuffed

    i smashed my ipod, is there any way to fix the touchscreen as it is now stuffed

    Apple will exchange your iPod for a refurbished one for this price:
    Apple - Support - iPod - Repair pricing
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Did Apple Fix the White Spot Problem (in older PBs)?

    Did Apple fix the white spot problem in the older 15" PBs? By fix, I actually mean, in production - not having to send it in to have it fixed. If I'm going to buy an last generation, discounted PB it will need to be flawless.

    We cannot go back very far away in the past in this forum, because posts are erased after a few months. I cannot personnaly answer the question whether or not the white spot where frequent or not, but it seems that there is for the moment very few posts talking about white spot in Jan/feb revision of PB15".
    As I told you before mine from August has a very tiny white spot, that I will check carefully in the future.
    If I can give you some advices :
    Buy a refurbished PB less than one year old (Feb rev). Call Applestore and ask them if you can buy an Applecare on it, it will cover it for the next two years after the end of the warranty. Check the possibility to send it back if it does not work properly.
    If your powerbook has no white spot appearing before 3 years of use, the probability it appears afterwards would be very low IMHO.
    Luc

Maybe you are looking for

  • Field and table needed

    please give the table and fieldname for object description and object number

  • If ur iphone 4s is covered under warranty is it covered for water damage

    is this covered water damage if phone has warranty

  • Graphics

    it is mandatory that we use Graphics object in paint method like this void paint (Graphics d) d.draw(); etc etcwe can not write like this void somename(Graphics d) d.draw(); }if so then plz help me out of this problem

  • Exporting Full HD Movies out of iMovie09

    After creating a project in iMovie I usually export a Full Quality (1920x1080) and keep it as a back up. In the old iMovie HD that was easy, you just exported a full quality video. Can somebody tell me how to do it in iMovie 09? It gives you two choi

  • Opening Microsoft Publisher doc on a Mac?

    Can anyone suggest a way to view or open a Microsoft Publisher document on a Mac G4. What I keep reading is that short of running WIndows on the mac, (or perhaps an X11 app.) there is no way. Is this still the case? harmz