Way to start family share plan with 4 lines

Im extrememly new to this & right now I would like to start a family share plan with 4 lines. Will I be able to get 4 smartphones at a discounted price? I heard that you if you want 3 lines there has to be 1 basic phone along with 2 smartphones & 2 basic 2 smart for a plan of 4. I need a little confromation since it was really hard looking for info on my exact wants online. Also right now I'm already on a grandfathered family plan with a friend but I don't mind paying the ETF since the line was suspended last month & my friend won't be able to pay the bill pillage until next month(I have paid my portion of the bill for this month also even though it wasn't enough to reconnect the lines) & I can't deal with not having a phone any longer! Yes my phone is a necessity since I don't have a home phone. Will I be able to keep my number? Sorry if this post is all over the place.

I'm not sure where you heard about a basic phone requirement because that is false.
If you are a new customer then yeah you get the phones at a discount. You would be a new customer if you were under someone else's plan I assume. Whose name was the account under?
4 smartphones would be $160 in "line access" charges monthly. Then you have to chose how much data you will need.

Similar Messages

Family share plan with different contract dates

We currently have a Family Share Plan where my two daughters were added at different times, so we have 3 contract end dates within the same year. Is there any way to get these dates in synch without any penalties or changes to the plan we've been grandfathered with? It seems that any changes would penalize our family. Any ideas?

jewelsy wrote:
My daughters are in college now and, hopefully, one of these days they'll be ready to take on their own bills and make their own choices. Let's say they choose to go with another company and we agree I carry them until their contract end dates. Wouldn't that break *my* contract under the family plan, automatically switch me to another plan and penalize me?
As for the same-day renewal, are you saying if my contract date is tomorrow and theirs are later this year, I can renew them so that we all expire in January 2015?
Your contract would not be broken by dropping lines. You'll remain on the same contract plan until the owner of the account(you, I assume) chooses to change plan. You can even go back to a single line "Nationwide plan" assuming you're on the Nationwide plan now.
As far as contracts you'll have to wait until they all reach the 20 months and then "upgrade" them all at the same time.
FYI, If any line has an unlimited data plan, you lose the unlimited data for that line if you upgrade at a discounted(phone) price.

Can you transfer an upgrade on a family share plan?

We have a family share plan with 4 phones on it. My mom is overdue and up for an upgrade. I was wondering if it is possible for her to tranfer her upgrade to my line on the same plan. I am looking at getting the droid x.
Is it possible for her to upgrade to a new phone (like the droid x) on her line then transfer it to my line, then reactivate her old phone.
If any of these methods are impossible I would like to know a way to get a new phone while still on a contract and have to pay the least amount of money as possible.

If you are buying the phone in a corporate store, then just tell them you want to do an alternate upgrade....they will use the eligible line to get you the discounted price, and activate it on whatever line you want. The data plan for the Android will add $29.99 per month; your calling plan will not change.
If you are buying the phone online, you will have to use the eligible number to order the phone, and it will require you to add the data plan. The bill will not change until the phone is activated. When the phone arrives, you can call customer service to activate the phone on the line you want, and get the data plan all set up for that line.
Post back if you have further questions, or call customer service....they can answer all your questions too. And enjpoy your new phone!

How to port a number from a Family Share plan?

This is my situation. I am the Account Owner on a Family Share plan with 2 lines. My husband is an Account Manager. I know I need to do an Assumption of Liability to make my husband the Account Owner and he will be able to keep his number and change his plan. I believe my number would then be a 2nd line on his account. I then want to port my number to an MVNO Prepaid service. Can I do this and keep my number and not affect my husbands service with Verizon? We have had our numbers for years and do not want to lose them. Our contract date is ending in 3 weeks and I will be waiting until we are month to month before porting out my number.

Nope makes no difference. He will tell Verizon Wireless he wants the account and the will pay the monthly charges. You then tell Verizon its OK to give the account and line etc. to him.
In certain cases when the run the credit check on the other person there may be a deposit required to have that service transferred.
Good Luck

Change on family share plan without permission; customer service no help at all

@VZWSupport
Posting this question here because I am having zero luck with *611 customer service and after 40 minutes on the phone with a rep I am ready to pay the early termination fee and leave Verizon after 15 years of being a customer.
I am part of a family share plan with five lines. Someone else in the family used my phone upgrade last month (with my permission), and this apparently changed my plan (did not give permission to change plan) but I was not notified that the upgrade was used OR the plan was changed.
Ever since it was first available, I have had unlimited data and have always reupped my plan to keep that unlimited data feature.
Can't email customer service and chat is never available, so I get someone on the phone last week who says they'll request the upgrade back to unlimited and get back to me within 3-4 days.
No response, so I call again today. This rep says that request was not processed, and after FORTY minutes, the outcome is:
* Unlimited data is no longer available so even though my plan was changed without my consent, I lost my unlimited data which I have had for years (I knew it was no longer available, which is why I never let my service lapse, so I could KEEP it)
* The 6GB / $30 consolation prize data package is also no longer available
* No additional data can be added to my plan for the rest of the month, unless I completely change my plan, which will also change the plan on the other four lines that are part of the family share -- not doing that without anyone else's consent
* The family member using my upgrade reset my contract so I'm stuck with this for another TWO full years
* They can add a $30 credit to my bill for next month, just in case I do go over my data
This is the WORST customer service ever. I mean, really. Fifteen years of continuous patronage and this is how we are supported as customers?
I had been debating breaking my line off (and my husband's line) and going onto a new family share plan, just the two of us, and purchasing new phones as well, but frankly, I'm ready to pay the early termination fee and stop doing business with Verizon. I've heard from various friends that after several years of being a customer with AT&T or Sprint, they receive the newest phones for free -- just out of the blue -- or some other amazing promotion for no reason other than being a valued customer.
Let's get this resolved via email, Verizon. If I have to talk to another customer service rep on the phone, it's going to absolutely ruin my day.

Thanks. My main issues are:
I was not notified of the change in plan
I was not notified of the upgrade
My approval was never requested for the device upgrade
My approval was not requested for the change in MY plan
What I am having difficulty accepting here is that unlimited data is no longer "available." I'm not trying to ADD or BUY unlimited data. I'm not even trying to BUY the 6GB data consolation prize that apparently isn't available anymore.
My plan was changed without my consent. My upgrade was applied to another line without notifying me. I'm not trying to add a feature I didn't have before. Doesn't customer service have a reset button? A restore point? I had this service two weeks ago; they changed it without my consent or notifying me; I want it BACK. Not a new add. An account restore to a point two weeks ago. I don't see why this is such a difficult concept.
Not only that, my plan was reupped WITHOUT my consent, when the upgrade was applied to the other line on the account. Now I'm stuck with this contract for two more years, and I did NOT agree to another two years.
They were more than happy to try and sell me two new phones and split our two lines off the family share plan, though. MORE than happy.
Going to have to look into the cost of early termination and really thinking of just paying full price for a phone and going with something like Smart Talk or Virgin Mobile, unless the reps at the store do double backbends to help me out and hook me up after fifteen years of patronage.
I calculated the amount I've spent just on my line, not including my husband's 15-16 years of being a customer, and it's upward of $10,000.
Ten THOUSAND dollars and this is how they treat their customers... smh.
Thanks for the reply, @elector. Appreciate it.

How to cut off data use on a line in a family share plan?

Is there a way to cut off data useage on one line in a family share plan? I have one person that is going over and want to simply cut off the data use after she reaches say 110% of her use in the billing cycle.

I agree get Family Base and charge then the extra $5 it will cost since that person doesn't seem to understand the concept of SHARING. Or up the data plan and charge the extra to them and tell them since you had to increase the data plan because them they can pay the extra mount.

Can someone explain the Family Share plan pricing to me?

Hi all,
I am considering switching from AT+T to Verizon, so am trying to sort out pricing before I switch. I currently have a plan with 4 phones on AT+T with 3000 anytime minutes, unlimited within network, unlimited nights+weekends, and unlimited texting, plus different data plans per phone.
It looks like I would have to do 2000 minutes with Verizon, which is fine, since I don't really hit that as long as there is friends+family and nights+weekends.
But what I can't figure out is the pricing. It says Monthly Account Access (voice for the first 2 lines) is 99.98. Then 9.99 for each additional line after that. Does that mean it is 99.98 for EACH of the first 2 phones, so 199.96 for 2 phones, plus 9.99 and 9.99 (19.98 total) for the other two phones, making it 219.94 for 4 phones? Or does it mean that it is 99.98 TOTAL for the first 2 phones, plus 19.98 for the other two, so 111.96 total for the 4 phones? Because the second way makes Verizon somewhat cheaper than my AT+T plan, which is good since I am losing some minutes (not to mention an unlimited data plan for 2 phones). But the first way makes Verizon much more expensive than my AT+T plan, which would be a strong discouragement against switching.
Also, just to confirm, the $30 unlimited texting is for ALL the phones, not per phone, correct?
Thanks for any help! I know I could call, but I would prefer to get all my facts straight before I start really hashing this all out.

mistor99 wrote:
Hi all,
I am considering switching from AT+T to Verizon, so am trying to sort out pricing before I switch. I currently have a plan with 4 phones on AT+T with 3000 anytime minutes, unlimited within network, unlimited nights+weekends, and unlimited texting, plus different data plans per phone.
It looks like I would have to do 2000 minutes with Verizon, which is fine, since I don't really hit that as long as there is friends+family and nights+weekends.
But what I can't figure out is the pricing. It says Monthly Account Access (voice for the first 2 lines) is 99.98. Then 9.99 for each additional line after that. Does that mean it is 99.98 for EACH of the first 2 phones, so 199.96 for 2 phones, plus 9.99 and 9.99 (19.98 total) for the other two phones, making it 219.94 for 4 phones? Or does it mean that it is 99.98 TOTAL for the first 2 phones, plus 19.98 for the other two, so 111.96 total for the 4 phones? Because the second way makes Verizon somewhat cheaper than my AT+T plan, which is good since I am losing some minutes (not to mention an unlimited data plan for 2 phones). But the first way makes Verizon much more expensive than my AT+T plan, which would be a strong discouragement against switching.
Also, just to confirm, the $30 unlimited texting is for ALL the phones, not per phone, correct?
Thanks for any help! I know I could call, but I would prefer to get all my facts straight before I start really hashing this all out.
For the 2000 minute plan, you would pay $99.98 per month for the 1st 2 lines, and then $9.99 for each line after that per month up to 5 phones on the plan. (Actually, $80 for the plan, plus $9.99 for each of the 2 phones) So, it looks to me like it would be $99.98 for the 1st 2 phones, and then $19.98 for the next 2 phones, so you would have a voice plan charge of $119.96 per month, and of course, there are the taxes and surcharges that always accompany the service. As far as your minutes, with the 2000 minutes plan, all Verizon to Verizon calls are free, and you can list 10 numbers in your Friends and Family ring that you can call that would not count against your minutes. You also have unlimited nights and weekends, but I am not sure of the start and end times of it.
You are also correct in regards to the messaging, it is $30 / month for unlimited texting from any phone in the family share plan. NOT per phone.
I have the Nationwide Talk and Text plan with 700 Minutes, and my bill runs me $80 plus $9.99 for each line per month and that gives me of course, 700 minutes of voice, and unlimited messages with the phones. This does not include any data plan charges, plus taxes and fees.
Hope this helps.. This is my info on it, I do not work for Verizon, and would check with them to make 100% sure.

Requested Verizon remove me from the Family Share Plan and They Refused.

Has anyone else had this problem?
The family share plan we currently have is a way to share data, minutes and usage for up to 5 phone numbers. Lately, it is causing a lot more stress and uncessary complication. I went in to try and upgrade my LG with a Smart Phone because I knew I was due for an upgrade, and the customer service representatives would not help me. We have a past due on our account of debt mostly from the other 4 phones on the account. My phone has used the least number of minutes and therefore, has charged the account the least.
I offered to pay my portion of the bill in order to upgrade my phone. They refused the offer, claiming that the entire account had to become current in order for me to upgrade.
Apparantly, I found out that another phone number on the account went in for the same reason a few weeks prior to me coming in to upgrade their phone. Verizon turned me away because the upgrade had already been used. The family member used my phones eligible upgrade for theirs. They were also able to perform successfully the same upgrade I wanted to do without any complication, within the same billing cycle - the account was past due when they went in to upgrade as well, and Verizon allowed them to upgrade.
In an effort to elimintate any future complication, I asked that I be removed from the account and transfer over to my own individual plan - keeping my same phone number. Verizon would not help me, claiming that the account owner had to authorize it.
When I asked the account owner if they would authorize the removal, they refused.
What do I do now if I do not want to pay the other 4 phones bill percentage, I want to get off the family shared plan and upgrade my phone?
Thanks,

These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the Verizon Wireless community.
Thank you
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Family Share Plan

My boyfriend and I each have separate Verizon wireless contracts and are eligible for an upgrade. We would like to both get the iPhone and get a family share plan for the two of us. Are we able to share minutes with an iPhone like one can with other Verizon phones? If so, would we each have to purchase an iPhone with our current plans and then get a Family Share Plan together or can we do it all at once?

danicimp wrote:
My boyfriend and I each have separate Verizon wireless contracts and are eligible for an upgrade. We would like to both get the iPhone and get a family share plan for the two of us. Are we able to share minutes with an iPhone like one can with other Verizon phones? If so, would we each have to purchase an iPhone with our current plans and then get a Family Share Plan together or can we do it all at once?
you can share minutes, but each line needs a seperate data plan
you will need to do assumption of liablity for each line
the current line owner and the new line owner will need to either go to a vzw store, or call customer service
doing this will not affect your contract date, so you can do it before or after you do the family plan

How to use iTunes gift card on family Share plan

My teen age son is on our Family Share Plan and he has an iTunes gift card he wants to use to download songs. I can't figure out a way to set this up unless I remove him from the plan and then add him back in after he has made the purchase. Any better way to do this?

Yes, if there is credit in the iTunes account it should use that in preference to any credit cad details held (at least it always does for me).
AC

How do I get off a family share plan if I'm not the account owner?

how do I get off a family share plan if i'm not the account owner?

kydd33 Good question! If you are looking to be removed from the family share plan, then the account owner would need to give you (or the person looking to take over your line ) permission. This is known as an Assumption of Liability (AOL). I am assuming that you want to keep your Verizon phone number and are looking to remain a Verizon Wireless customer. If so, the age requirement is atleast 18. Also, the current account has to have a current balance. If another VZW customer is taking your line over then their account would need to have a current balance, as well. To proceed, have the account owner call customer service and authorize that you can remove your line from their account. There is not a penalty or fee for the account owner.

Unlimited messaging on family share plan

how much does it cost for unlimited messaging on a family share plan? We currently have different messaging bundles for each line. I've seen that it is $30 - but is that total per month, or per line?

total per month

Upgrade on Family Share Plan Shows Different Dates ?

I upgraded both phones on my plan exactly 2 years ago this month. My phone (which is the main line) says it's been eligible for an upgrade since September 21 on the other hand the other phone on the plan says it's not eligible for an upgrade until June though they were both upgraded at the same time ? I have an LG EN-V 2 and the other line is a LG Versa. What's the reason for the different dates ?

The primary line on a Family Share plan is eligible for an annual upgrade after completing 12 months of its 2 year contract. Secondary lines are only eligible for an upgrade after completing 20 months of the 2 year contract.

Went from single plan to family share plan

Two weeks ago I bought the DroidX and the 900 minute plan. Last week my dear daughter needed a new phone, so the lightbulb went off for me. Bought another DroidX and changed to the 1400 family share plan which included unlimited T&T plus the 10 F&F. My first bill just came through for the 900 minute plan, about $135 and change. How and when will Verizon send me the new bill for the new plan? I undershand I'll pay the current bill the first week April.
I understand one month is billed in advance.
Question: will I get sticker shock when both are combiled?

A lot depends on when the change was made. If it was timed so the change happened on the billing cycle start date, then the next bill will have the new charges.
More than likely, you made the switch mid-cycle, and this is where it gets confusing, and possibly expensive (that "sticker shock" you spoke of) due to pro-rating.
Say you made the change one week into the new billing cycle on your 900 minute individual plan. The 900 minutes will be "pro-rated" for that week, 1/4 of the month, or about 225 minutes allowance. If you used more than the 225 for the first week, those minutes will be charged at $.40 or $.45 each.
Then you are pro-rated for the NEW plan, for 3/4 of the month, or about 1000 minutes. Same rules apply; you actually only get 1200 minutes for the month, and it matters when those minutes are used, IF you changed your allowances mid-stream.
And the billing numbers - you'll see charges and credits for partial months - it could be confusing! Hopefully it will all make sense, and if you have questions you can post back once the new bill arrives.

I have started Family Share and ever since I activated my iTunes Match none of my family members get the iTunes purchases and movies???

I have started Family Share and ever since I activated my iTunes Match none of my family members get the iTunes purchases and movies???

Hi Daddy DooL,
Thank you for participating in the Apple Support Communities.
If you or your family members using Family Sharing can see shared purchases, start with the troubleshooting steps from this article on the affected devices:
If you don't see your family's shared content - Apple Support
Best Regards,
Jeremy

Way to start family share plan with 4 lines

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