Way won't Verizon give me till My payday to pay the bill?

I have called the financial people to let them I can't pay the bill and worked out a payment arrangement which I was fine with at that moment in time. I recently got in to an car accident and I called them again to let them know I can't pay the arrangement till Friday because that is when my paycheck comes in. If it wasn't for the car accident I would had the payment. Not happy with the service and left with no answers or a resolution to my problem. I am doing my part to keep them inform of my situation and stating when I have the money. I know you guys can hold my account and my phones active till Friday without getting them shut-off. That is all I was asking for that one extra day. The car accident really messed up my payment arrangement.

I think your problem is you had agreed to the payment arrangements and now want to change them. What would keep Verizon from just expecting you to want to change them again.
If you had the money prior to the accident, what happened to it? I suppose you used it to make a payment to get your car fixed? Why couldn't THAT payment wait until Friday. It is OK for THAT expense to receive payment on an agreed upon time but not Verizon?
Hopefully Verizon will not shut off your lines when you miss your payment. Good luck.

Similar Messages

Verizon iPhone - mobile hotspot and other questions about the data options

I just ordered the Verizon iPhone. Can anyone explain the options here:
1) Unlimited corporate email & Web (business and personal email) vs. Unlimited email and web for smartphones (personal email) - what's the difference?
2) "3G Mobile Hotspot 2GB" - does this mean that there's no way I can share my 3G connection via wifi without paying the extra $20/month?? How about tethering to a single computer (USB, BT, or WiFi) - does that also require this extra option?
3) equipment protection - what's the difference between Extended Warranty, Asurion Wireless Phone Protection, and Total Equipment Coverage?
thanks in advance,
Mike

Hi
Regarding your #2 question; yes, you must pay $20/mo to use the 3G Hotspot aspect of the iPhone, same as with any of Verizon's phones that offer this feature such as the Droid X, HTC phones, etc. And, there is NO additional charge to tether it to your computer; it's $20/mo regardless. You can still use the iPhone's WiFi feature to search the web which is part of the regular data plan. We're only talking about paying the $20/mo for the "up to 5 devices" jumping on your phone as a hot spot.
I'm an Apple fan, have my MacBook Pro, but my phone is a Droid X. I've been a Verizon member since a year before they became Verizon. Additionally, I am part of the Verizon & Motorola test forum; testing new software updates as they come along.
Something you should know about Verizon's 3G Hot Spot feature; it has issues. Those of us in the Motorola & HTC forums have experienced identical issues with regard to the 3G Hot Spot feature; it disconnects every 2 minutes, even when you are actively surfing the net. Verizon & Motorola Support have been very helpful to provide what they believe are fixes, including: changing the channel, hard resets, clearing cache, etc. It does not work. Most of us believe, this is NOT a Verizon issue, but a phone maker issue.
I also have Verizon's MiFi 2200. It costs $59/mo and is purely a hot spot device; again up to 5 devices. I use it at home, for my lap top and for those who need connectivity. It outperforms the 3G hot spot feature of the Motorola & HTC phones by leaps & bounds, and I suspect it will out perform the 3G hot spot feature on the iPhone. Additionally, you get 5GB of download with the MiFi which Verizon is planning on offering increases to 8GB & 10GB. There is NO plan to increase the 2GB download limitation on the 3G Hot spot of the iPhone & other phones, and anyone who does basic software downloads & pics, knows 2GBS is not a lot space.
So, I would recommend not paying the $20 until this is resolved. If you do, you could pay $39 more for a total of $59/mo for the MiFi, download the software to you home computer & notebook, and end up canceling your home internet service. I did this and have saved $70/mo in my total utilities.
One other important note: Verizon's VZManager Software for their phones & MiFi. If you did pay the $20/mo for the iPhone and decided to tether to your USB port (for power while using) and you were to use the 3G hot spot feature, it will NOT work on 64 Bit computers, regardless if you are using the WiFi feature or directly using VZManager. The MiFi has this same issue. It will only work on 32 Bit when tethered. So, you'd have to reboot your computer to 32 Bit, if you have that ability. On a Macbook Pro, simply restart holding down the "3" & "2" keys.
I have no idea why Verizon can't simply upgrade the firmware, even recent firmware upgrades have not resolved this. Most new computers are 64 Bit now.
Despite this, I use my MiFi 100% untethered and carry my charge cord in my bag as it also works on my Droid, and I presume they may do the same for the iPhone; reduces the need for multiple power cords.
I really looked forward to the 3G feature of the Motorola & HTC phones, but honestly, it's just not there yet; mine was slower than Dial Up, and I'm not kidding.

Is there any way to contact verizon with a detailed cell phone technical support question?

Is there any way to contact Verizon with a detailed cell phone technical support question? I prefer e-mail so as to provide details (like I am trying to provide here). I have tried in-store personnel (no help at all) and the web chat - they just want to see me more data instead of helping me with my basic problem!
I CAN NOT GET ANYONE FROM VERIZON TO GIVE ME ANY HELP NOR CAN I FIND A WAY TO FILE A COMPLAINT. AT THIS POINT I JUST WANT TO DROP MY VERIZON ACCOUNT BUT I'M SURE THAT IT WILL COST ME A SMALL FORTUNE TO GET OUT OF IT.
Here is my issue:
Chat transcript removed as required by the Verizon Wireless Terms of Service
BELOW IS A SCREEN COPY FROM REDDIT ABOUT SOMEONE WITH THE SAME PROBLEM WITH A VERIZON CELL PHONE
So last night my RAZR MAXX HD did something totally bewildering by spontaneously downloading 2.6 GB of data over the course of ~ 3 hours. Fortunately I was able to catch this problem before it ended up being really expensive, but I still exceeded my 2 GB data plan by 600MB.
The Culprits:
Reddit News Free: 160 MB foreground / 0.96 GB background
Android OS: 0 MB foreground / 1.18 GB background
Several unnamed applications: ~ 350 MB
Screenshots:
The massive data spike
Android OS data usage
Reddit News Free data usage
Weird unnamed processes
Detailed timeline:
5:12 PM: Incident begins according to VZW data usage website (2.60410 GB used). This is around the last time that I used my phone at the laundromat before getting dinner and watching Game of Thrones.
8:04 PM: 50% of data allowance used (txt msg)
8:31 PM: 75% of data allowance used (txt msg)
8:58 PM: 90% of data allowance used (txt msg)
9:13 PM: 100% of data allowance used (txt msg)
10:05 PM: Got the text messages and immediately put the phone into airplane mode
10:30 PM: Took screenshots
10:45 PM: Enabled wifi, installed Kaspersky premium. Scan returned no threats.
11:00 PM: Left phone in airplane mode, went to sleep.
The questions:
What was the root cause of this issue? Did Reddit News freak out as a result of an esoteric bug or was my phone hacked?
If this was a simple Reddit News bug, then why was the Android OS also trying to use such a massive amount of background data?
What the hell are these unnamed numeric applications? I've inspected my process history and this is the first time they have ever attempted to use data.
I'm pretty sure that I can explain this situation to Verizon and get out of having to pay additional data usage fees, but I would like to know more about the problem before I get in touch with them.
all 13 comments
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[–]omgmrjmako/PA, deb/Carbon 3 points 1 year ago*
All I can think is your phone may have background downloaded an OTA update, and you'd then be prompted with something like, "As update to your Android system has been downloaded, would you like to install it now?"
I do find it very odd that the update would be 2.6GB. As a rough base, the CyanogenMod 10.1 firmware for your device is well under 200MB, so unless Verizon has a ****-ton of bloatware in the update, or it had to attempt to download multiple times for some reason, it may be a stretch.
But doing a little homework, it looks like the Verizon Razr Maxx was updated to 4.1 in late March. Maybe they're still rolling it out in waves? Have you gotten the update yet?
Edit: Aaaand I just noticed you appear to be running an AOSP-based ROM, which totally rules out a carrier update being sent out.
Edit2: If you want to live dangerously, you could try running:
#kill -9 12289
That 12289 is the PID listed in your screenshot. But don't run that without fulling understanding the kill command.
The ps command could also be of use, but probably not.
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[–]lechnito[S] 2 points 1 year ago
I can confirm that the phone is currently at 4.1.2 and that I wasn't prompted for an OTA update.The fact that both the Android OS and Reddit News processes were simultaneously using an extremely large amount of data is unlikely to be a coincidence...
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[–]omgmrjmako/PA, deb/Carbon 3 points 1 year ago
That is very curious that the spikes happened at the same time.I'm curious. It may have put at least some of that 2.6GB somewhere. You could use a data visualizer tool to see if you can find it, which may lead to more clues.
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[–]lechnito[S] 2 points 1 year ago
The largest directories are:
DCIM: Normal looking photos (90,825 KB)
Android: Primarily map cache data (64,846 KB)
If it was downloading content then it did not significantly save content to storage. It's not like I have anything particularly sensitive on the phone, but the idea that it was uploading a snapshot of my data definitely makes me uncomfortable.
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[–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
Yup, Digital Camera IMages and videos.Somewhere in /sdcard/Android would be my guess as to where a mysterious file would be downloaded, but if it's only 64MB, and mostly map data, I'd safely rule it out.I'm sorry, but I'm stumped here.Edit: I should mention I don't think this is malware, because unless a malicious app gained superuser access, any data it used would show under it's own apk in the data usage list, not Android OS.
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[–]mistrbrownstone 0 points 1 year ago
DCIM: Normal looking photos (90,825 KB)
Was it trying to auto-upload pictures or video to G+?I ******* hate that.
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[–]lechnito[S] 1 point 1 year ago
Although I'm not really up to speed with the Android platform, I come from a UNIX background so I feel comfortable running commands. How do I pull up a bash terminal? Do I need to root the phone first?
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[–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
There's a number of terminal emulators in the Play Store that work well. You don't need a rooted phone to get to the shell as your user, but any privileged command won't execute unless you can grant it permission from the Superuser app that is installed when you root the device. So you could probably do a ps -e, but not a kill -9.
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[–]lechnito[S] 1 point 1 year ago
Got it. I downloaded a terminal emulator but unfortunately those processes no longer exist.Does Android keep a generic log of system level events like /var/log/syslog?
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[–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
I don't think so, and I know you'd need superuser permission to read most of the files in /var/log anyway. I'm not super familiar with how Android does its logging, but I do know that the two files of interest are the logcat and dmesg.
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[–]sh0nuff 1 point 1 year ago
Want to mention here that using your settings to set your data cap (set it on your billing day), then you won't go over again.Those text messages are really unhelpful, as they send out well after the data has been used. Chances are good you hit close to the 2GB mark before you received the bulk of the messages.
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[–]kindofabuzz -4 points 1 year ago
Quit installing pirated apps.
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[–]lechnito[S] 1 point 1 year ago
That's definitely not the case here; both my PC and and Android phone are free from pirated apps.

You used the data. Verizon can not see what it was sued for. However your phone can see whats apps used the data. go to settings-data usage- there will be a place that says data usage cycle. line the dates up with your cycle. then there will be a bar graph below that extend bother white bars one all the way to the left and one all the way to the right. after those are extended below that will be a list of apps, there should be one that used over 2 gb and that will show you what app used that data in her purse

Re: Former customer's access to online bill pay blocked - no way to pay last bill - Brilliant Verizon!

Branched from Former customer's access to online bill pay blocked - no way to pay last bill - Brilliant Verizon!
It is a brilliant move on Verizon's part - brilliant if the never want a customer to return. I've been a loyal customer for many years, but when I switched, not only was the guy I had given lots of sales over the years to in the mall a jerk to me when I asked for my account number, but when I tried to get a copy of my disconnected bill, it won't let you access it. Yes, you can, if you can find your flipping account number, pay your disconnected bill online. However, you will never find a copy of your bill. Why? Verizon wants to punish leaving customers so they can't get their ETF's paid by another company. This reminds me of the horrible AT&T days where they got so big they started treating everybody like crap. Blockbuster did the same thing. It will come back to haunt Verizon as everybody I know is fleeing their service. I give them credit, their phone service is superior in quality, but I will never go back because of the way I've been treated as I try to leave for a better deal since I am having financial difficulties this year. I might would have come back but not now. On top of that, they have a trick where they won't port out one number of the set you are trying to port. When you finally get through on the line to get it shut off, they tell you they can't turn it off until the next billing cycle. So though I shut off all the phones but one - one week into the billing cycle, I got charged for ALL 5 phones for the entire month. This because they insisted they couldn't shut off that final $20 per month phone. After three dropped calls that took me 20 minutes each to get through to a live person, they then told me they could have shut it off and their employee told me wrong. They said they'd send it for "Review" after which - you guessed it - I'm supposed to "Call back" - an act of God and congress and taking a day off work so I can keep trying and keep sitting on hold forever later.... I'll let you know what happens. I'm telling everyone I know, like I did with AT&T to NEVER do business with them. They used to be great, until they got big. So if anybody finds some way to get their final bill, I'd love to know because I've spent hours on the phone and online trying.
Message was edited by: Admin Moderator

Did you not get the final copy of the bill in the mail via United States Postal Service?
What about older bills? Did you keep any paper copies? Download a PDF copy of the electronic bill at some point?

Why won't Apple give out the unlock code for an iPhone 3Gs when the contract was honored and I am still an AT

Why won't Apple give out the unlock code for an iPhone 3Gs when the 2 year contract was honored and I continued to be an AT&T customer with an iPhone 4. I wanted my old 3gs unlocked so my daughter could use it overseas when she is deployed. AT&T service over there *****, the international plan was not worth it. The individual SIM cards per country are much more reliable and cheaper. Teslestial in Iraq and Afghanistan, Telecom in Croatia,Vodafphone in Germany and Italy. Why Apple will not unlock these phones for our military to utilize is incomprehensible to me. These young men and women are fighting for these Apple people to go to work every day, safe, to live lives they have become accustom to yet releasing a phone to use on another network they can't do at least for the military.... WHY APPLE?? WHY? A good excuse not some of the many lame excuses I have received on the phone many times. AT&T states it is Apple that will not allow them to unlock the phones... Please tell me why? All I want Is my daughter to have a phone I trust, to be able to call me when she is given the free time to do so and I trust the apple phone.
Apple, please reconsider your stance on this issue. I am having a hard time understanding why you will not unlock the iPhone.
A simple code could allow me to talk to my daughter while fighting for our country the Great USA. Apple should be on the front line and enabling those fighting for our life, liberty and pursuit of happiness to use unlocked phones on reliable local GSM networks.
I honestly hope that someone who has some sort of authority to begin allowing the release of unlock codes, and not forcing people to unlock their phones with some program produced by some hack just to be able to use your wonderful phone. That is is in a nutshell, People love the iPhone so much that they want the ability to use it on the most reliable GSM carrier available to them. That should be a major compliment. Even men and women on the front line want your phone. I agree, my service is not the best where I live either, love the GSM technology so stay with it, but if I had the ability to change to the other GSM network that has much better coverage in this area of the country I would change. To change now I would not have my iPhone and that I will not part with.
Apple, please reconsider opening up the lock code and allow your gem of a phone to be used by many more people in many more areas and most importantly overseas fighting for our country. I know if this is really thought about Apple would understand and come to the conclusion to release the unlock codes, and stop the people from hacking in to use the iPhone on other networks.
I would love for my daughter to be able to use my iPhone 3gs while fighting for our Free country.
A response would be appreciated.
Thank you.
An Apple customer for 10 years, phones and computers.
P

Defiled:
I did sign a two year contract and completed that contract. The 3gs is no longer in service. My daughter is going overseas to protect you and your family. I was attempting to find a way for her to have a reliable phone that could offer her some connection with home as she travels through the middle east. She travels in missions all over.
At&T unlocks other phones of theirs why not the iPhone? AT&T says that Apple will not give them the code, it is not the carrier. If I would have known this situation would have come up I would have bought and unlocked 3gs phone"Deggie" . My main complaint is that Apple has not good excuse as to why they will not allow their phones to be unlocked from services well, AT&T . I bought the phone full price, completed the contract terms, even went for and iPhone 4 with another2 year contract, along with owning an apple computer... I love the product. My main issue is give me a good answer as to why you won't allow a phone to be unlocked. It doesn't hurt Apple, People still have to buy the phones from them, and use their App store and iTunes.
Sorry, just upset about my daughter heading over there, boots on the ground, and just pray she will be safe. Would have liked to facetime her while she is in the airports and in specific areas allowed for that.
Please don't come down on me for asking this question. I understand all the contracts etc.... but to single out the iPhone specifically to not unlock after contract is over does not seem fair.
Thank you for your responses.

MacBook Pro 2012. Replaced hard drive yesterday by apple. Went home working and now it turns off and won't come back on till I plug it in... Help!

Have had a ton of issues with my Mac. Went to the apple store in march and they said my processor could be going bad and they basically did nothing. Yesterday I was using my computer put it to sleep. 10 minutes later I opened it up and it completely crashed. Drove 2 hours to get to apple because I am away at school and need my computer for finals. They replaced my hard drive and it was working perfectly fine till today. Now it turns on and works and then shuts off and it won't come back on till I plug it in. It's completely charged and I need it for my classes. I have apple care but I can't keep driving back to apple every day. I have a apple appointment tomorrow but this is ridiculous. Has anyone had any of these issues? What's it going to take for them to replace my computer I can't even live a day without it right now. And by the way. I could not even get any of my data off my old hard drive. So basically nothing is on this computer right now.

Kak4k8 wrote:
I have apple care but I can't keep driving back to apple every day. I have a apple appointment tomorrow but this is ridiculous. What's it going to take for them to replace my computer I can't even live a day without it right now.
Let them know how this is inconveniencing you. For a replacement, I believe Apples general rule of thumb is if it comes in for the 3rd time for the same issue they will replace it, but it may vary by store. It cant hurt to ask for a replacement.

Does Verizon give Military discounts?

I was wondering if Verizon gives Military discounts. My son is in the Navy and wants to be on his own plan. He is on mine now, but we didn't know if he could get a discount on a plan of his own. Thank you for your help.

They give government discounts of 12-15% with proof of employment. It is not a discount in the way of student, military, or senior discounts though.

I have put my head phone jack surcuely in but it's not making much sound. I have turned it up the whole way but it only gives me a tiny whiny little bit of sound. It only does this if I push it really far into my ear!!! Help!

I have put my head phone jack surcuely in but it's not making much sound. I have turned it up the whole way but it only gives me a tiny whiny little bit of sound. It only does this if I push it really far into my ear!!! Help!

I own the movies and I want them to stay in my iTunes library basically forever.
But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud.
iTunes prefs > Store > Show iTunes in the Cloud purchases.
This will show all your iTunes purchases in your library with a cloud icon down arrow. Click the icon to redownload or click on Play to stream without downloading.
Also see this , -> Download past purchases
and techncially, you don't "own" the movie, You simply have a license to use it.
Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
Actually, no it does not tell you that.
FYI: You should keep copies of all yoru iTnue spurahses as the labels/movie studios/copyright owners can pull their product at anytime and it won't be available to redownload.
Suggestions here -> http://www.apple.com/feedback/

Why won't apple give Ting the iPhone?

Why won't apple give Ting the iPhone?

Ting is a "MVNO", a virtual network provider; basically, they're a reseller of Sprint's cellular network, only with way, way, better pricing than basically anyone else. They don't do "contracts", and they don't charge separate fees for everything. So if you had five phones on an account, you'd pay $6/phone, plus a single fee for all the data. No $20-per-line "data plans". If I moved my current six phones (including friends and family) to Ting, I'd pay about 70% less per month for cell service... But I'd have to buy the phones up front. Which I'd do, but I have a couple people who want iPhones, and Apple-or-Sprint (it's not clear which) is not willing to let Ting do them.

HT1911 I just verified my Apple user ID and password but certain updates won't download (gives me the signal that I'm incorrect). I keep changing it, verifying but not all applications let me proceed.

I just verified my Apple user ID and password but certain updates won't download (gives me the signal that I'm incorrect). I keep changing it, verifying but not all applications let me proceed. So I can't download itunes software updates or update my iphone even though I have just verified my info. I know others that have this problem but can't get support to resolve it.

Hi mpellichero,
Thanks for visiting Apple Support Communities.
The steps in this article can help if you are being asked for the password to your previous Apple ID:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Best Regards,
Jeremy

HT204053 I have an iPhone 4S and when I try to add an iCloud account is gives me an error "Cannot Sign In, The maximum number of free accounts have been activated on this iPhone." Is there any way to deactivate an account?

I have an iPhone 4S and when I try to add an iCloud account is gives me an error "Cannot Sign In, The maximum number of free accounts have been activated on this iPhone." Is there any way to deactivate an account? I have one for myself, one for my family and one for my work. I had all three on my iphone and then I deleted my work. I wanted to get my own person @me.com account. It wouldn't let me create it from my iphone, so I created it from my Macbook Pro. I am trying to add it to my iphone, but it keeps giving me that error. If there is a way I can deactivate my work one so I can use my @me.com personal account?

Welcome to the Apple Community.
Unfortunately once all the 3 iCloud accounts have been created on your mobile device, you cannot create any more regardless of what you do. You will need to re-use one of the accounts that you have already created or create your new account on another device or computer.
You should however be able to add existing accounts to your device, are you sure you aren't trying to create on rather than simply use an existing one.

I'm new to photoshop cc 2014. As I try to type in the text box my text won't show up and every time I click on the layer it alway progress rendering type? What does that mean and is there a way I can turn it off?

I'm new to photoshop cc 2014. As I try to type in the text box my text won't show up and every time I click on the layer it alway progress rendering type? What does that mean and is there a way I can turn it off?

Check online with the web site of the maker of your video card for an updated driver (assuming you're running Windows).
-Noel

HT4591 Why won't Motion give me the update to 5.0.7?

I'm running Snow Leopard and Motion 5.0.4. Software Update doesn't list anything for Motion, but the release notes say it's up to 5.0.7! Why won't Motion give me the update to 5.0.7?

Thanks! The problem I had was that I simply needed to download a new version from the App Store. I had honestly completely forgotten about the App Store. I'm on 5.0.7 now.

Just got a new imac and my iwork software wont work. I have the serial numbers but after migrating from my old mac running OSX tiger it won't even give me that opportunity. I do not have any discs as this was downloaded. Help

Just got a new imac and my iwork software wont work. I have the serial numbers but after migrating from my old mac running OSX tiger it won't even give me that opportunity. I do not have any discs as this was downloaded. Help

Hi, hopefully you guys can help me out, I just
purchased a G5 iMac to replace my aging dell desktop,
and now i'm more or less completely os x dependant
(I've had an ibook for a few months now). Anyway, I
have a few questions:
1. Does anyone know of a (free) mail notifier tool,
that will alert me when I recieve new pop3 mail? I
used to use AIM for this in windows
The built in email program does sound an alert for new messages.
2. Anyone know of a good (free, again) IRC client?
iChat works well.
3. I noticed earlier that my screen was flickering,
it seems to have subsided for now, but is that normal
to encounter in a new display? It wasn't really bad
flicker, but I could see it.
No idea.
4. I leave my desktops on 24/7x365, will that be a
problem with this iMac? Display shuts off of course
after 30 mins
You could set the iMac to go to sleep after non use. My Macs are
always sleeping when not in use, waking them up takes seconds.
Unlike windoze, never knew if it would be locked up or not.
5. Should I get the extended warranty? I'm usually
against them, but I am expecting this computer to
last me at least 3 years (for $1300 it better!)
before I upgrade, as I got that much out of a Dell
and from what I understand, Mac's do not age nearly
as fast as Windows pc's.
It is well worth the cost. Never know what might happen. Also
it is good insurance for future upgrades. I traded in my G4 tower
purchased two years ago for 75% of what I paid for it. Apple care
transfers, giving the buyer the remainder of your warranty.
Thank you for any help,
-Evan

My MacBook Air shuts down when its more than half way charged and won't turn on unless I plug it in to the adapter? Why is this happening and how can I fix it?

My MacBook Air shuts down when its more than half way charged and won't turn on unless I plug it in to the adapter? Why is this happening and how can I fix it?

If you really do have a Mid 2013 Mac Air model then it is still in warranty, as the standard Apple warranty is one year from date of purchase. So take it into an Apple store and have it diagnosed and fixed under the warranty. There is some type of hardware problem that only Apple can fix.

Way won't Verizon give me till My payday to pay the bill?

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