WCS 5.2.130 Access Point Up/Down Percentage report.

I am trying to generate a management report to give me the AP disassociation/association statistics as a pecentage per group or floor map from our WCS. Is anyway of doing this as I find that the in built repoting templates do not allow for this. When we use a Airwave MS we are able to get this information OK. Any help here would be appreciated!
angreaves

Hi Mary,
Thanks for your reply! When I look at the WCS V5.2 Configuration guide URL you posted. It shows me a menu option which does not appear on my WCS under the Reports> Client Reports> as shown in the document. We are running Ver 5.2.130.0 so why can't we see some of the reports?
I have attached a screen dump of My WCS page, which shows no client association menu option listed under Reports.
Regards
ANGREAVES

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Good to know, I have that and just didn't see a need to install it yet since I have only two controllers. I thought still manageable. Anyway, if it will give me the notification then I will put in production ASAP.
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Can interference cause an access point to reboot?

I recently configured our WCS to send email notifications. Monitor > Alarms > Email Notification
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WCS has detected a change in one or more alarms of category AP and severity Critical in Virtual Domain root.
The new severity of the following items is Clear:
'802.11a' interface of AP 'ap02' associated to controller 'WLC-1 (10.10.10.1)' is up. Reason: Radio interface reset.
'802.11b/g' interface of AP 'ap02' associated to controller 'WLC-1 (10.10.10.1)' is up. Reason: Radio interface reset.
AP 'ap02' associated with Controller '10.10.10.1' on Port number '13'.
E-mail will be suppressed up to 30 minutes for these changes.
WCS has detected one or more alarms of category AP and severity Critical in Virtual Domain root for the following items:
802.11a interface of AP ap02 is down: Controller 10.10.10.1
802.11b/g interface of AP ap02 is down: Controller 10.10.10.1
AP 'ap02' disassociated from Controller '10.10.10.1'.
E-mail will be suppressed up to 30 minutes for these alarms.

You are in luck. Like you we have 4500 radios and we turned on alerts and we got slammed on this as well. I will share with you some of the things that contriubuted to our problem. It just wasnt one issue...
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Access-Point going up/down

Hello All
We got Issue with One Access Point [ model - AP1242AG ] - it goes up/down. Users connected on this Access Point get disconnected or time-out connecting to Server. The access-point was installed around 3-4 weeks back. We checked the cable connecting to the Access Point but didnt notice like disconnected or time-out.
[ Access Point was configured with these options ]
AP Name - JD1
status - Enabled
AP mode - Local
IP address - Static
No of Radio Interface - 2
802.11 b/g/n
802.11 a/n
which debug command will help to identify the issue or GUI option
thanks in advance
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Hi All
I restarted the Access Point and will see what happens. Our Access Point and WLC are in the Same VLAN.
WLC is connected to Layer3 switch and the port is configured as Trunk port with additional command switchport trunk native vlan 12.
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switchport mode trunk
swichport trunk native vlan 12
Are these configuration correct for controller and Access Point.
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sh interfaces fastEthernet 0/9
FastEthernet0/9 is up, line protocol is up (connected)
Hardware is Fast Ethernet, address is 0021.a1d2.ee09 (bia 0021.a1d2.ee09)
Description: **AP3**
MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
     reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full-duplex, 100Mb/s, media type is 10/100BaseTX
input flow-control is off, output flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:40, output 00:00:00, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 518000 bits/sec, 130 packets/sec
     25673274 packets input, 5670744879 bytes, 0 no buffer
     Received 2413785 broadcasts (0 multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 557119 multicast, 0 pause input
     0 input packets with dribble condition detected
     16665439077 packets output, 10663148678995 bytes, 0 underruns
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     0 lost carrier, 0 no carrier, 0 PAUSE output
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Controller Firmware: 4.2.130.0.
AP Model AIR-LAP1242AG-A-K9
IOS Version 12.4(10b)JA4

If you have time sensitive app's then YES. If you have only data use and you see re-associations... also YES. I would either follow the site survey doc for channel or I would let RRM do it's thing for a couple days and get a baseline. I would then look at the power and channel to see how often it changes or not for a couple days. If I think it does change too frequently, I will set it to on demand or off. Usually if there is voice, I will set the power to 25mW and let RRM figure the channel before I disable the feature. Verify with the site survey, usually they will have the ap set to a recommended power setting when they did the site survey.
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im searching for an option to make a Report on the WCS (Software Version 6.0.170.0 ) to see all SSIDs that are ratiated in detail by the Access Points.
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Thank You

Hi,
The "AP SUMMARY" report will provide you the AP group to which the AP is mapped to.. here by we can come to know what all WLANs are getting broadcasted by the AP..
REPORTS LAUNCH PAD >> DEVICES >> AP SUMMARY >> NEW.
Lemme know if this answered ur question and please dont forget to rate the suefull posts!!
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Surendra

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Hi Holgerseiler,
Have you got any information/solution on this issue?
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I'm aware of the process an LWAP AP goes through when a cold boot is performed, specifically dealing with 1130 access points. I've noticed that when using the reboot command in WCS, the process is much shorter than a cold boot (unplugging the AP from power and network and then plugging everything back in).
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You can restart the access point by one of the following mehtods
1. Remove the power and replug the power cable
2. Using the CLI in the ap prompt type boot command. i.e [ap:boot]
3. In the Web interface use the System Configuration Setup page to restart the access point. Click Warm Restart System Now to perform a warm restart of the access point. A warm restart reboots the access point. Click Cold Restart System Now to perform a cold restart of the access point. A cold restart is the equivalent of removing and then reapplying power for the access point.

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Hi, I'm trying to add my autonomous access points to WCS which I have done but I'm not getting any performance data or errors etc.
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Greetings the WLSE will be needed to manage autonomous access points. The WCS application is geared towards LWAPP and Controller based implementations.
For a comparison please see the following document.
http://www.cisco.com/en/US/products/hw/wireless/products_category_buyers_guide.html#http://www.cisco.com/en/US/products/hw/wireless/products_category_buyers_guide.html?linkpos=4#number_4
Regards

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Thanks

Hi,
1 - If you have remote access to local switch to whom your access-point (POE) is connected, just shutdown that port, by this way you can power-off the access-point.
2 - As far as AP license off is concern
If you have licensed DTLS image on your controller then AP license off of controller can be achieve by disabling the DTLS of the specific AP by controller.
you can enable or disable DTLS data encryption for a specific access point or for all access points using the config ap link-encryption {enable | disable} {Cisco_AP | all} command

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Hi Experts,
I have one simple requet to monitor some business critial access point. All of them are thin AP then obviously I can not poll SNMP directly. What I need is email notification of AP up/down status.
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You should be able to set the up/down trap to email you
Steve
Sent from Cisco Technical Support iPad App

Access Point Monitoring

Dear All,
I have WCS and WLC with 90 LWAP Access Points. I have integrated WCS and WLC and i am able to see all the LWAP in WCS GUI.
The requirement is, when ever some LWAPs are down, i want get an alert in some way to notify this. Now without knowing how to do this, i just seeing the total quantity and if some LWAP is off, i find difficult to find which one is down.
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RBK

hello rbk,
for simplicity, u can try changing the names of the ap to their specific locations. plot the ap's to the map. once they're offline you'll see right away which ap's are down and where they are located, first by ap names and then by their current location.
this is best done before fixing the each ap. but still doable if the ap's are already fixed. you'll have more work, though.
have ur floor plan ready with the exact ap locations. write down the mac address as you fix the ap's. once the ap registers to the controller you can match it with the floor plan and change the name of the ap with its exact location. example Bldg1-GF-AP01-Lobby, Bldg1-GF-AP02-Lobby, Bldg1-1F-AP01-Reception... etc...
import the map to the WCS and assign the ap's accordngly.
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3502 access point keeps disassociating

We have 5508 controllers on 7.0.230.0 code. We mostly have 3502 clean air access points. We have been having issues with certain AP's disassociating. You can go on the switch and reset the port and it will come right back online. Sometimes it will stay up for 5 hours some times just for 1 or less. The port it is on has no issues and I kept a monitor on the switch just to see if anything in particular was happening and saw nothing going on that would cause the AP to go down.
Apart from the AP being bad. Is there any kind of troublshooting I can do to see what could possibly be causing this. We also have WCS and the in the event log for these AP's it just has them as dissassociating and the reason being none.

Awesome.
Thanks for all of the responses.
Leolaohoo,
Here is my output. I am assumming this command is essentially the same as using a cable tester? If it is
F-1-C3750#test cable-diagnostics tdr int g2/0/7
TDR test started on interface Gi2/0/7
A TDR test can take a few seconds to run on an interface
Use 'show cable-diagnostics tdr' to read the TDR results.
F-1-C3750#sh cable-diagnostics tdr int g2/0/7
TDR test last run on: May 24 08:38:50
Interface Speed Local pair Pair length        Remote pair Pair status
Gi2/0/7   1000M Pair A     N/A                N/A         Not Completed
                Pair B     N/A                N/A         Not Completed
                Pair C     N/A                N/A         Not Completed
                Pair D     N/A                N/A         Not Completed
F-1-C3750#sh cable-diagnostics tdr int g2/0/7
It doesnt appear to be testing too well. I ran the show command quite a few times and still got these same results. I did have to do a shut/no shut on the port to get the AP up and going. So when I ran the test the port was in a up/up status.
If we end up having to RMA that I guess that is what we will do. BUT, if there is any other way for a fix I would love to hear about it. We have a couple hundred of these, only about 10 ap's are experiencing this issue. But they are hanging in the ceiling and not easily accessible.

Problems probing for rogue access points

Hello,
I have a situation where I am trying to locate a rogue AP in one of my office buildings. When I bring a laptop over there with NetStumbler or Inssider, I get no response from any access points or clients. Its like that throughout the entire building. However when I leave the building, the AP start to come up but I cant get near them.
I have another build that we have as well and the probing works just fine. Would there be a controller template or access point template that would be causing this problem?
Here is what I am running:
Cisco 4400 controller with firmware 4.2.130.0
Cisco 4400 controller with firmware 5.0.148.0
Cisco WCS 5.1.64.0
The access points that are connected to the controller with a firmware of 4.2.130.0 is the one that seems to be stopping my attempts with probing. So far my searching for causes has not turned up anything=(
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What are you seeing in the logs? Are the two controllers being used as primary and secondary? You should keep the code the same, just in case ap's move to the other controller?
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WCS 5.2.130 Access Point Up/Down Percentage report.

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