WCS Alarm Status shows green but LAP is unplugged ?! Oper Staus shows Down

Hello,
we are operating a Cisco WLAN environment with 1242 and 1131 LAP. Some of them have been converted from AP to LAP.
Now we took some LAP off the wall.
They are now packed in a box in our storage room.
But the WCS is showing a green Alarm Status for these LAP and as Oper Status Down.
How can that be ?
Is there a way to fix this problem, because we want to see the Alarm Status in Red.
Thx for all your input.
Best Regards
Christian

This is very interesting. If I try to put myself in the WCS developer's shoes, I think:
- if you get an alarm for missing AP, then acknowledge the alarm, WCS has no reason to re-display the same alarm. This is precisely what Acknowledge is for, to say "don't bother me with this issue anymore".
- Even if you manually remove the AP from WCS, it clearly keeps some memory of it, at least for a while. This is something you can clearly see if you run a report of any kind, WCS has to keep track of objects even if you remove them.
My suggestion would be:
- Unacknowledge the alarm, then delete it... acknowledging an alarm is probably not the best way to deal with removing an AP. You would use Aknowledge for alarms such as "your neighbour AP keep being detected as rogue, you can't remove your neighbour AP but don't want to hear about this warning anymore." You acknowledge the alarm, WCS keeps it in its database and remembers NOT to bother you with it anymore (exactly what happens in your case).
For an AP you remove, I would not acknowledge the alarm, but simply delete it after having removed the AP. This removes the alarm from the WCS database.
If you ever re-plug this AP to the network, WCS may remember it, but any new alarm about it will display.
Hope it helps
Jerome

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